Berrellis Italian Chophouse

3.9

3,9

542 avis

De 31 $ à 50 $

Grillade

Effectuer une réservation

2 personnes

13 nov. 2024

23:30

Réservé 2 fois aujourd'hui

Charmant
Adapté aux occasions spéciales
Romantique

After a long day of adventuring with the family, come “Wine” down at your new favorite Pocono’s Restaurant. Our robust menu ranges from Prime Dry-Aged Steaks to Classic Italian Pastas, as a new staple of your dining-out experience waiting to be discovered. Various worldly wines and delicious cocktails will keep you warm throughout the evening or maybe that’s just the feeling of the whole family laughing together again. In addition to indoor seating, a deck with tables is available seasonally and weather permitting.

*Any strollers or carts brought to the restaurant, must be left in the designated stroller area inside the restaurant.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Élégant mais décontracté
Prix
De 31 $ à 50 $
Cuisine(s)
Grillade, Italienne, Fruits de mer
Heures d'ouverture
Dîner lun., jeu., dim. 17:00–21:00 ven., sam. 17:00–22:00
Numéro de téléphone
(570) 369-1506
Site internet
http://www.camelbackresort.com/restaurant/berrellis/
Moyens de paiement
American Express, Discover, JCB, Mastercard, Visa
Dress code
Tenue d'affaires décontractée
Chef de cuisine
Evan Kennedy
Installations pour l'événement privé
We are now offering a private dining experience at The Wine Cellar below Berrelli’s. It is the perfect place to host a corporate gathering, birthday party, and more. You can also rent out Berrelli's for any type of occasion.

Endroit
193 Resort Drive, 18372 Tannersville, PA
Quartier
Mount Pocono / Pocono Manor / Swiftwater
Parking details
Complimentary Parking when dining.
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Avec vue, Bar complet, Bar/salon, Bière, Cocktails, Options sans gluten, Salle privée, Table de Chef, Terrasse, Terrasse, Vin, Zone de fumage extérieur

Plats populaires

Avis de 542 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.9

3,9 d'après les évaluations récentes

3,9Plats
3,9Service
4,1Atmosphère
3,4Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Scranton / Poconos
Délicieux et bons pour les enfants
Scranton / Poconos
Sain
Scranton / Poconos
Romantique
Scranton / Poconos
Parfait pour profiter d'une vue panoramique
Région des montagnes Poconos
Délicieux et bons pour les enfants
Région des montagnes Poconos
Sain
Région des montagnes Poconos
Romantique
Région des montagnes Poconos
Parfait pour profiter d'une vue panoramique

542 avis

C
Cindi
Philadelphie
3 avis
3.0
3 avis
Y est allé·e le il y a 5 jours
1. Global 3
2. Plats 1
3. Service 4
4. Atmosphère 4
Unfortunately the food was not good for what was seemingly the best restaurant on property. Very bland and the chicken was dry and rubbery. I should have walked out right when we went in and I saw the cook handling the pasta by hand with no gloves. 🤮
Berrellis Italian ChophouseA répondu il y a 3 jours
Dear Cindi, Thank you for your feedback. We’re very sorry to hear about your experience and the concerns you had with food quality and hygiene. This certainly does not align with our standards, and we apologize for the disappointment and discomfort this caused. Your comments have been shared with our culinary team to ensure we address these issues and make necessary improvements immediately. We appreciate your honesty and hope we can provide a much better dining experience in the future. Sincerely, The Camelback team
Cet avis est-il utile ?
m
mick
Washington
1 avis
3.0
1 avis
Y est allé·e le il y a 5 jours
1. Global 3
2. Plats 3
3. Service 3
4. Atmosphère 3
Average experience but nice people. Food was okay!
Berrellis Italian ChophouseA répondu il y a 3 jours
Dear Mick, Thank you for sharing your feedback! We’re glad you enjoyed the friendly service, though we’re sorry the experience didn’t exceed your expectations. We’ll continue working to elevate our offerings and hope to welcome you back for an even better visit next time! Sincerely, The Camelback team
Cet avis est-il utile ?
J
Jody
Atlantic City
3 avis
VIP
3.0
3 avis
Y est allé·e le 25 octobre 2024
1. Global 3
2. Plats 2
3. Service 4
4. Atmosphère 4
Drinks were terrible…. chicken dinner was extremely dry…. will not be back
Berrellis Italian ChophouseA répondu le 28 octobre 2024
Dear Jody, Thank you for your feedback. We're sorry to hear that your experience fell short, particularly with the drinks and chicken dinner. Providing high-quality, enjoyable meals and beverages is a priority for us, and we regret that we missed the mark. Your comments will be shared with our culinary and bar teams to ensure we improve. We hope you might give us another chance to provide a much better experience in the future. Sincerely, The Camelback team
Cet avis est-il utile ?
M
Mohammed
New York
12 avis
1.0
12 avis
Y est allé·e le 13 octobre 2024
1. Global 1
2. Plats 4
3. Service 1
4. Atmosphère 5
I come to camelback about every 3 months and always go to trails end. Thought I would try this for a change. Big mistake. The resturant itself is gorgeous and in a beautiful location. Very clean and spacious but other than that don’t waste your money. The food was ok and the portions were small so we made it work but the waitress was horrible. Rudest waitress I ever had. Our reservation was at 9 and she came up to the table and said can I take your order now the kitchen is going to close. She didn’t ask if we wanted drinks she just wanted the order. We asked for water first she rolled her eyes. We gave her the order and it took forever. She didn’t come and check on us. She didn’t say is everything good. Nothing. When the food came she didn’t come back. I had to call another waitress twice to try to order another item and to get water. We left without her saying thank you. Tip was included so she didn’t care because we were a big party but really she didn’t deserve a large tip at all. I won’t be coming back.
Berrellis Italian ChophouseA répondu le 15 octobre 2024
Dear Mohammed, Thank you for taking the time to share your experience with us. We’re very sorry to hear that your recent visit did not meet your expectations, especially given that you regularly enjoy dining at Trails End. While we’re glad you appreciated the restaurant’s ambiance and cleanliness, we deeply regret the service issues you encountered. What you described falls far short of the high standards we strive to provide, and we apologize for the rude and inattentive behavior you experienced from your server. Your feedback is invaluable, and we will work with our team to ensure better service in the future. We hope you’ll give us another chance to provide the level of hospitality you deserve, and we’d love to welcome you back in the future. Best regards, The Camelback team
Cet avis est-il utile ?
M
Marco
Scranton
1 avis
5.0
1 avis
Y est allé·e le 11 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Good foods and good service. Nice place. Love it. Gave five stars.
Berrellis Italian ChophouseA répondu le 15 octobre 2024
Dear Marco, Thank you for your kind review and for the five-star rating! We’re so glad to hear that you enjoyed both the food and the service during your visit. It’s always great to know when our guests have a wonderful experience. We look forward to welcoming you back soon! Best regards, The Camelback team
Cet avis est-il utile ?
M
Margaret
Philadelphie
1 avis
5.0
1 avis
Y est allé·e le 6 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 4
We loved the look of the restaurant and the outsides bonfire. I was a little worried when we came to the hostess both and found a customer complaining about his wait on his children’s food. We waited about 5 minutes past our reservation time for our table. Our service was flawless! The baked ricotta with bursted figs could be a starter or a dessert! Our entrees were delicious . I would have to say that the things listed with my entree( NY strip) where merely a garnish. I also had the roasted beets as a side. If I hadn’t already ordered that I might have wanted a salad.
Berrellis Italian ChophouseA répondu le 8 octobre 2024
Dear Margaret, Thank you so much for your detailed feedback! We’re glad to hear that you enjoyed the ambiance of the restaurant and that your service was flawless. The baked ricotta with bursted figs sounds like it really stood out for you, and we’re happy that your entrees were delicious. We do appreciate your note about the accompaniments to the NY strip feeling more like a garnish, and we'll definitely take that into consideration. Thanks again for your visit, and we hope to welcome you back soon! Best regards, The Camelback team
Cet avis est-il utile ?
M
Michael
New York
3 avis
VIP
2.0
3 avis
Y est allé·e le 5 octobre 2024
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 4
Food portions tiny. My plate looked bare. Pictures online look nothing like what we were served. I received "one" tiny turnip for my side dish....."ONE" (basically no vegetables for a side) II ordered 8oz filet mignon clearly was less than 6oz, and my cocktail was made incorrectly. Used gin for my martini when I specifically asked for a specific brand of vodka. Waitress never checked on the table. Very expensive for quality of food, and service and portions do not meet expectations for the money being charged. Waitress was pleasant, and ambiance was very nice but left disappointed and still feeling hungry. Don't waste your money. It was too expensive for what you received in return.
Berrellis Italian ChophouseA répondu le 8 octobre 2024
Dear Michael, Thank you for sharing your experience with us. We genuinely appreciate your feedback as it helps us improve. We're sorry to hear that the food portions did not meet your expectations and that there was an issue with your cocktail order. This is certainly not the level of quality we strive for. While we're glad you found our waitress pleasant and enjoyed the ambiance, we understand that your overall experience fell short. Your comments about the portion sizes and service will be shared with our team to ensure we address these issues moving forward. We hope you’ll consider giving us another chance in the future, as we would love the opportunity to provide you with a much-improved experience. Best regards, The Camelback team
Cet avis est-il utile ?
A
Andreia
New York
10 avis
4.0
10 avis
Y est allé·e le 5 octobre 2024
1. Global 4
2. Plats 3
3. Service 5
4. Atmosphère 5
Service was impeccable ! Food was salty. We ordered the NY strip steak (14oz) and it looked like a 10oz and it was salty! The rosemary risotto was delicious!!! Overall good experience!
Berrellis Italian ChophouseA répondu le 8 octobre 2024
Dear Andreia, Thank you for your wonderful feedback! We’re thrilled to hear that you found our service impeccable and enjoyed the rosemary risotto. However, we’re sorry to learn that the NY strip steak did not meet your expectations in terms of size and seasoning. Your comments are valuable, and we will address them with our kitchen team to ensure a better experience in the future. We appreciate your overall positive review and hope to welcome you back soon for an even better visit! Best regards, The Camelback team
Cet avis est-il utile ?
J
Jeffrey
Scranton
1 avis
2.0
1 avis
Y est allé·e le 21 septembre 2024
1. Global 2
2. Plats 4
3. Service 2
4. Atmosphère 1
Menu was changed from online posting. No chicken parmesan? Temperature of room was way too cold. Table service was extremely intermittent, mostly unavailable. Food was good but experience put this place in do not return list. Was here 3 years ago and it was great. Nothing about tonight's visit warrants a future return.
Berrellis Italian ChophouseA répondu le 23 septembre 2024
Dear Jeffrey, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your recent visit didn’t live up to the great experience you had with us three years ago. Our menus do change seasonally but we apologize if any inconvenience was caused by this. We also apologize for the temperature of the room being to cold. While we’re glad you enjoyed the food, we regret that the overall experience fell short of your expectations. Your feedback is valuable to us, and we’ll be addressing these concerns with our team to ensure improvements are made. We hope you’ll reconsider visiting us in the future so we can provide the great experience you once enjoyed. Sincerely, The Camelback team
Cet avis est-il utile ?
N
Nina
Philadelphie
1 avis
1.0
1 avis
Y est allé·e le 14 septembre 2024
1. Global 1
2. Plats 1
3. Service 2
4. Atmosphère 1
For starters our reservation for 5:15pm. We ordered drinks immediately and had to wait 37 mins just for 6 drinks (easy to make). The food came approximately an hour and 30 mins later, and the food was very inconsistent. One Mac and cheese was cheesy, the other was dry. We ordered three steaks & each steak was different again. I ordered medium well and mine came back well done. The only pleasant experience we had was our waitress and the manager Jim who took care of us at the end. On top of that, when we had complained about the food and the drinks we kept receiving looks from the staff members (staring). We weren’t looking for any compensation we just simply wanted to inform the restaurant manager what was going on. It doesn’t matter if the check was 1,000 or 500.00 we would have paid but when it comes to food it’s about quality since we pay for what we get. Unfortunately, this was my second experience here and the first experience was very good. Not sure what happened but wish it was like the first time 4 yrs ago.
Berrellis Italian ChophouseA répondu le 16 septembre 2024
Dear Nina, Thank you for taking the time to share your experience with us. We truly value feedback from returning guests like yourself, and we’re very sorry to hear that your recent visit didn’t live up to your expectations, especially considering the positive experience you had four years ago. We apologize for the long wait for your drinks and the inconsistency in the food, particularly the steaks and mac and cheese. This is certainly not the standard we aim to provide, and we understand how frustrating it can be when expectations are not met. We’ll be addressing these issues with our kitchen team to ensure greater consistency and quality moving forward. We hope you’ll give us another chance in the future to deliver the quality experience you deserve. Warm regards, The Camelback team
Cet avis est-il utile ?

FAQ

Berrellis Italian Chophouse propose des plats à emporter que vous pouvez commander en appelant le restaurant au (570) 369-1506.

Le restaurant Berrellis Italian Chophouse est noté 3,9 étoiles par 542 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

13 nov. 2024

23:30

Réservé 2 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Berrellis Italian Chophouse

193 Resort Drive, 18372 Tannersville, PA

Salles

Informations supplémentaires

Quartier
Mount Pocono / Pocono Manor / Swiftwater
Heures d'ouverture
Dîner lun., jeu., dim. 17:00–21:00 ven., sam. 17:00–22:00
Prix
De 31 $ à 50 $
Cuisine(s)
Grillade, Italienne, Fruits de mer
Atmosphère
Élégant mais décontracté
Dress code
Tenue d'affaires décontractée
Parking details
Complimentary Parking when dining.
Moyens de paiement
American Express, Discover, JCB, Mastercard, Visa
Chef de cuisine
Evan Kennedy
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Avec vue, Bar complet, Bar/salon, Bière, Cocktails, Options sans gluten, Salle privée, Table de Chef, Terrasse, Terrasse, Vin, Zone de fumage extérieur

Site internet
http://www.camelbackresort.com/restaurant/berrellis/
Numéro de téléphone
(570) 369-1506
Installations pour l'événement privé
We are now offering a private dining experience at The Wine Cellar below Berrelli’s. It is the perfect place to host a corporate gathering, birthday party, and more. You can also rent out Berrelli's for any type of occasion.

Berrellis Italian Chophouse

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Plats populaires

Chicken Parmigiana

Calamari

Spaghetti & Meatball

Menu

Avis de 542 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Berrellis Italian Chophouse propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Berrellis Italian Chophouse ?

Berrellis Italian Chophouse accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires