Benihana - Las Vegas Strip, NV

Avis sur le restaurant Benihana - Las Vegas Strip, NV de personnes qui y ont mangé. Basés sur les notes récentes.

1. G

   Garren

   Phoenix1 avis

   2.0

   Y est allé·e aujourd'hui

   1. Global 2
   2. Plats 3
   3. Service 3
   4. Atmosphère 3

   We made a reservation and still waited almost 2 hours
   

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2. C

   Cynthia

   Sacramento1 avis

   2.0

   Y est allé·e il y a 1 jour

   1. Global 2
   2. Plats 1
   3. Service 1
   4. Atmosphère 1

   We waited over two hours to be seated. Our food was cold. They forgot my sister-in-law‘s order.
   

   Benihana - Las Vegas Strip, NVA répondu aujourd'hui

   Dear Cynthia, We’re deeply sorry for your disappointing experience. Waiting over two hours to be seated, receiving cold food, and having an order forgotten is unacceptable. We understand how frustrating and frustrating this must have been for you and your party. This is not the standard we strive for, and we truly regret that we fell short during your visit. Your feedback is invaluable, and we’ll address these issues with our team to ensure this doesn’t happen again. Thank you for sharing your experience, and we hope you’ll give us another chance to provide the quality service you deserve.
   

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3. OT

   Utilisateur d'OpenTable

   Comté d’Orange3 avis

   4.0

   Y est allé·e il y a 1 jour

   1. Global 4
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   I want to thank our server Karen - she did a phenomenal job and our two chefs - Ryan and I can’t remember the other one’s name - but he was great! The one negative was that the wait time was beyond too long, as we had an 8 PM reservation, checked in at 7:40 PM, and were not seated until around 8:45 PM. But our servers, chefs, and of course the delicious food made up for the long wait! 
   

   Benihana - Las Vegas Strip, NVA répondu aujourd'hui

   Dear Guest, Thank you for sharing your experience! We’re thrilled to hear that Karen, Chef Ryan, and the other chef made your visit special and that you enjoyed the delicious food. However, we sincerely apologize for the long wait despite your 8 PM reservation. We understand how frustrating that can be and appreciate your patience. Your feedback is valuable, and we’ll work on improving our reservation process to ensure a smoother experience. We truly appreciate your kind words and hope to welcome you back for another amazing meal with excellent service!
   

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4. OT

   Utilisateur d'OpenTable

   Los Angeles1 avis

   5.0

   Y est allé·e il y a 1 jour

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   As a long time Benihana customer, last night was one of the best experiences I’ve had. They were crazy busy but the staff was doing their best. Our chef Eric was amazing, best food we’ve had & made the experience special. Along with the host (don’t recall her name) but I left my card there & called me to let me know.
   

   Benihana - Las Vegas Strip, NVA répondu aujourd'hui

   Dear Guest, Thank you for sharing such a wonderful experience! We're thrilled to hear that Chef Eric made your visit special with amazing food and entertainment. It's fantastic that our host went above and beyond to return your card—our team truly strives to provide exceptional service, even on busy nights. We greatly appreciate your loyalty as a long-time Benihana guest and are so glad your recent visit was one of your best. We look forward to welcoming you back for another incredible experience soon! 😊🔥🍣
   

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5. OT

   Utilisateur d'OpenTable

   Louisiane1 avis

   1.0

   Y est allé·e il y a 1 jour

   1. Global 1
   2. Plats 3
   3. Service 1
   4. Atmosphère 1

   We had reservations for 6:45 and waited a hour and 10 min before sitting at a table . We then had a waiter who we had to find and came to tell us he would be back in 15 min to take an order . The hostess were laughing and or getting an attitude about the fact that we were waiting a hour to get seated and had a party bus waiting on us outside .
   

   Benihana - Las Vegas Strip, NVA répondu aujourd'hui

   Dear Guest, We sincerely apologize for the long wait and the service you experienced during your visit. This is not the level of hospitality we strive for, and we understand how frustrating it must have been, especially with your party bus waiting. We take your feedback seriously and will address these concerns with our team to ensure better service in the future. We’d love the opportunity to make this right—please reach out to us so we can personally apologize and improve your next visit. Thank you for your feedback.
   

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6. OT

   Utilisateur d'OpenTable VIP

   Los Angeles1 avis

   5.0

   Y est allé·e il y a 1 jour

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Best Benihana show I’ve seeen since the last time I came to this location A+
   

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7. P

   Peter

   Las Vegas7 avis

   3.0

   Y est allé·e il y a 1 jour

   1. Global 3
   2. Plats 4
   3. Service 2
   4. Atmosphère 4

   Okay meal. Didn’t get a drink until meal almost over. Didn’t get our white rice at all. Wagyu steak was overcooked. Entire experience seemed rushed. I’ve been going to Benihana’s since the 1970s in San Francisco. This one was disappointing.
   

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8. s

   scotth

   Las Vegas28 avis

   3.0

   Y est allé·e le il y a 2 jours

   1. Global 3
   2. Plats 3
   3. Service 3
   4. Atmosphère 4

   Cooking presentation was very underwhelming in comparison to other locations
   

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9. t

   todd VIP

   Cincinnati4 avis

   1.0

   Y est allé·e le il y a 3 jours

   1. Global 1
   2. Plats 1
   3. Service 2
   4. Atmosphère 3

   Our cook was the worst. Every thing cooked was burnt and very salty. Chicken was very dry and steak were very over cooked. OI will never go back. ur reservation was for 7 PM and we got seated. We did not get our soup and salads until 8:15. Just planned sucked……
   

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10. R

    Renetta

    Las Vegas17 avis

    4.0

    Y est allé·e le il y a 5 jours

    1. Global 4
    2. Plats 4
    3. Service 5
    4. Atmosphère 4

    Good food and experience. Wasn’t too noisy, had a good meal. Plus a take out meal that I purchased.
    

    Benihana - Las Vegas Strip, NVA répondu il y a 3 jours

    Dear Renetta, Thank you for sharing your positive experience! We’re glad to hear you enjoyed your meal and found the atmosphere pleasant. It’s great that you were able to take some of our delicious food home with you as well! We appreciate your feedback and look forward to serving you again for another enjoyable dining experience, whether in-house or for takeout. Best regards,
    

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