Benihana - Chicago, IL

3.9

3,9

2553 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

29 déc. 2024

19:00

Réservé 133 fois aujourd'hui

Idéal pour les groupes
Adapté aux occasions spéciales
Animé

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun., mar., dim. 11:00–23:00 mer., jeu. 11:00–22:00 ven., sam. 11:00–00:00
Numéro de téléphone
(312) 780-3110
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Endroit
875 N Michigan Ave, # GP03, 60611 Chicago, IL
Quartier
Centre-ville / Loop
Rue transversale
John Hancock Center
Parking details
Stationnement municipal
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Salle privée, Terrasse, Terrasse, Végane, Vin

Avis de 2 553 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.9

3,9 d'après les évaluations récentes

4,2Plats
4Service
4Atmosphère
3,7Rapport qualité-prix

Bruit • Modéré

2 553 avis

B
Brandi
VIP
Chicago
1 avis
1.0
1 avis
Y est allé·e aujourd'hui
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
The manager was EXTREMELY RUDE!! We waited for a table over 40 mins when we had a reservation at 8:15 and we arrived at 7:50. After having to ask about our table again we finally was seated at a dirty table. The front waiter came with a dirty towel to clean the table after sitting at a table that haven’t been cleaned! Then got mad when I asked to speak with a manager. The African American light skinned heavy set guy with the suit said he was the manager and was very rude . Need to do better with customer service and wait times
Cet avis est-il utile ?
K
Kelly
VIP
Chicago
4 avis
2.0
4 avis
Y est allé·e aujourd'hui
1. Global 2
2. Plats 5
3. Service 1
4. Atmosphère 3
There was a person who was gluten free in our meal. The chef properly made adjustments however the server gave her the salad and soup that wasn’t gluten free and didn’t say anything when handing it to her. Only the chef informed the guest while she was eating the salad. Also we didn’t get seated until after 830 (reservations at 8 pm) and drinks took minimum 20+ minutes to get.
Cet avis est-il utile ?
R
Ryan
Minneapolis
1 avis
1.0
1 avis
Y est allé·e aujourd'hui
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 2
Understaffed and overcapacity. The chefs are great but the other employees lack timely customer reception.
Cet avis est-il utile ?
T
Tom
Indiana
1 avis
3.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 3
2. Plats 3
3. Service 2
4. Atmosphère 4
Given that I had read some of the reviews prior to my visit, I would agree that some people have amazing experiences while others may not be up to par. My experience was the latter, our server kept messing up our drink order between my party and other group at the table. The teppanyaki chef was okay. And other reason I scored them average was that the management were luring at the door way. It was a weird vibe. Once the cooking was done, “thank you, bye” and within minutes server came in with the bill while we were all still eating. As if they were pushing us out. Not cool.
Cet avis est-il utile ?
C
Chris
VIP
Baie de San Fra
42 avis
5.0
42 avis
Y est allé·e le il y a 3 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great food, very entertaining. The gold standard for Japanese steakhouses.
Cet avis est-il utile ?
R
Renee
Baie de San Fra
1 avis
5.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
We did a staycation with 6 of our grandchildren 14 to 7 years old. We all had a ball. This was all of our first experience, and we will do it again. Our server Hemam was excellent. You must ask for her. Our chef made the children laugh. We all had plenty to eat and leftovers for either late night snacks or tomorrow lunch.
Cet avis est-il utile ?
J
Justin
Chicago
2 avis
2.0
2 avis
Y est allé·e le il y a 4 jours
1. Global 2
2. Plats 4
3. Service 2
4. Atmosphère 2
We were bumped back 30+ minutes because the restaurant made an error with another booking. The food was fine. We wish we would’ve gotten a more energetic chef for the kids but the food tasted great.
Cet avis est-il utile ?
V
Vince
Chicago
3 avis
2.0
3 avis
Y est allé·e le il y a 4 jours
1. Global 2
2. Plats 3
3. Service 2
4. Atmosphère 2
Reservations don't matter on a busy day. Seated 30 minutes after reservation time, only to wait an additional hour at the table before they even started making the food. Entertaining chef, nice waiter and good food.. but not worth the price and cramped seating.
Benihana - Chicago, ILA répondu il y a 3 jours
Hi Vince, We're truly sorry to hear about your recent experience at Benihana - Chicago, IL. We strive to provide a comfortable and enjoyable dining experience for all our guests, and we regret that we fell short during your visit. We understand that waiting and seating can be frustrating, and we apologize for the inconvenience caused. We're also sorry to hear that you found our pricing to be high. We continuously strive to provide the best quality food and service, and your feedback helps us improve. We hope you'll give us another chance to impress you in the future. Best regards, Benihana - Chicago, IL Management Team
Cet avis est-il utile ?
A
Abraham
Chicago
1 avis
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 5
3. Service 1
4. Atmosphère 1
My reservation was 7:30 ended up having my first bite at 9:30….
Benihana - Chicago, ILA répondu il y a 3 jours
Hello Abraham, We're truly sorry for your experience at Benihana - Chicago, IL. We understand the inconvenience caused by our late reservation and the delay in service. We strive for excellent service and we're sorry we fell short. We appreciate your feedback and will use it to improve our service. We hope to have the opportunity to serve you better in the future. Best, The Management Team
Cet avis est-il utile ?
S
Sue
Chicago
5 avis
3.0
5 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 2
3. Service 4
4. Atmosphère 4
Chef wasn’t that good. Used way too much salt on Everything! Even the fried rice was over salted. Was leaving the station, most people done eating and didn’t offer sauces for the food. I had to ask and remind him. Also, had 6:30 pm reservations didn’t get seated until after 7:30. I feel like we should have gotten a discount or refund due to the terrible terrible dinner. A $64 steak and lobster wasted! Our bill for 2 of us was $178.00 WITHOUT alcohol. Wish we could have gotten a different chef.
Benihana - Chicago, ILA répondu il y a 3 jours
Hey Sue, We're truly sorry to hear about your recent experience at Benihana - Chicago, IL. It's disheartening to learn that we didn't meet your expectations, especially with regards to the food and service. We always strive to provide our guests with the best experience and it's clear we fell short during your visit. We appreciate your feedback about the chef's performance and timing of your meal, and we assure you that we will address these issues. We hope you'll give us another chance to make it right in the future. Best regards, The Management Team
Cet avis est-il utile ?

FAQ

Benihana - Chicago, IL propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Chicago, IL est noté 3,9 étoiles par 2553 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

29 déc. 2024

19:00

Réservé 133 fois aujourd'hui

Commande en livraison ou à emporter

875 N Michigan Ave, # GP03, 60611 Chicago, IL

Salles

Informations supplémentaires

Rue transversale
John Hancock Center
Quartier
Centre-ville / Loop
Heures d'ouverture
lun., mar., dim. 11:00–23:00 mer., jeu. 11:00–22:00 ven., sam. 11:00–00:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement municipal
Moyens de paiement
American Express, Discover, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Salle privée, Terrasse, Terrasse, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(312) 780-3110
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Benihana - Chicago, IL

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 2 553 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Chicago, IL propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Chicago, IL ?

Benihana - Chicago, IL accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires