Benihana - Chicago, IL

3.8

3,8

2524 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

4 déc. 2024

20:00

Réservé 41 fois aujourd'hui

Idéal pour les groupes
Adapté aux occasions spéciales
Délicieux et bons pour les enfants

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(312) 780-3110
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Endroit
875 N Michigan Ave, # GP03, 60611 Chicago, IL
Quartier
Centre-ville / Loop
Rue transversale
John Hancock Center
Parking details
Stationnement municipal
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Salle privée, Terrasse, Terrasse, Végane, Vin

Avis de 2 524 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.8

3,8 d'après les évaluations récentes

4,1Plats
3,9Service
3,9Atmosphère
3,7Rapport qualité-prix

Bruit • Modéré

2 524 avis

B
Bruce
Hawaii
1 avis
1.0
1 avis
Y est allé·e le il y a 5 jours
1. Global 1
2. Plats 4
3. Service 1
4. Atmosphère 4
Normally this Benihana location is good but last visit they really dropped the ball on service. Slow and uncaring all night. Other groups had the same poor experience. Complaints to the manager were met with indifference, which was probably the most frustrating part.
Benihana - Chicago, ILA répondu il y a 3 jours
Dear Bruce! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
M
Michelle
Los Angeles
1 avis
1.0
1 avis
Y est allé·e le il y a 5 jours
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 1
Worst restaurant experience I’ve ever had. Manager Lance horribly rude. I will post a full fledge review on TikTok and Google. This was my granddaughters 5th birthday and we made reservations for 6:30 pm, arrived at 6:15, and we were not seated until 7:25 pm. I should state the other quests at our table, strangers to us, basically stated to the manager your service has been poor and you really need to step up your game. I cannot detail every thing that went on here but I will never return.
Benihana - Chicago, ILA répondu il y a 3 jours
Hey Michelle! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
C
Christi
Chicago
1 avis
5.0
1 avis
Y est allé·e le il y a 6 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Staff was very pleasant and welcoming Food was amazing Entertaining presentation Great experience overall
Benihana - Chicago, ILA répondu il y a 5 jours
Hello, Christi! Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable dining experience at Benihana - Chicago. It's great to know that our staff's welcoming attitude, as well as our food and entertaining presentation, contributed to your positive experience. We strive to provide the best service and food to our guests, and your feedback is a testament to our efforts. We look forward to serving you again soon. Best regards, The Management Team
Cet avis est-il utile ?
T
Theresa
Orlando
5 avis
4.0
5 avis
Y est allé·e le il y a 6 jours
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 4
Great service. Cook was entertaining. The food was ok.
Benihana - Chicago, ILA répondu il y a 5 jours
Thanks for visiting us, Theresa! We are delighted to hear that you enjoyed our service and the cook's entertainment at Benihana - Chicago. We appreciate your feedback on our food and we're sorry to hear that it didn't meet your expectations. We strive to provide an excellent dining experience and your feedback helps us improve. We hope to see you again soon.
Cet avis est-il utile ?
E
Ellen
Chicago
42 avis
VIP
5.0
42 avis
Y est allé·e le 27 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
they come to this restaurant often. It is a neighborhood favorite. This is the first time we’ve been here for lunch and it was excellent Mario, the chef, was quite engaging and special. Kudos.
Benihana - Chicago, ILA répondu il y a 7 jours
Thanks for the feedback, Ellen! We're thrilled to hear that you enjoyed your lunch at Benihana - Chicago. It's wonderful to know that our team's engaging and special dishes made your experience memorable. We appreciate your kind words and high ratings. We look forward to serving you again soon!
Cet avis est-il utile ?
J
Jason
San Diego
3 avis
VIP
5.0
3 avis
Y est allé·e le 27 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great experience! The chef was amazing and the food was amazing! Great job Benihana!!!
Benihana - Chicago, ILA répondu il y a 7 jours
Thanks for the review, Jason! We're thrilled to hear that you had a great experience at Benihana - Chicago. It's wonderful to know that our chef and food met your expectations. We're also glad that you appreciated the service and found great value in your dining experience. Your kind words are greatly appreciated and we look forward to welcoming you back soon!
Cet avis est-il utile ?
J
Jenn
Chicago
1 avis
5.0
1 avis
Y est allé·e le 26 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great service and fun atmosphere! Our chef was very accommodating to special allergy needs and had a good attitude!
Benihana - Chicago, ILA répondu le 27 novembre 2024
Dear Jenn! Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the excellent food and quick service during your visit. We appreciate your feedback and look forward to welcoming you back soon.
Cet avis est-il utile ?
S
Sarah
New York
3 avis
2.0
3 avis
Y est allé·e le 24 novembre 2024
1. Global 2
2. Plats 3
3. Service 2
4. Atmosphère 3
They only had one booster available for our family so our children couldn’t see. Our grill wasn’t turned on so they were really delayed and the chefs fixing it were really disgruntled. Our chef was clearly new and didn’t do any of the fun things that the chefs at other tables were doing. It’s a pretty big bummer when the table next to you is getting lots of tricks and you aren’t getting any and you’re still paying an arm and a leg for chicken.
Benihana - Chicago, ILA répondu le 26 novembre 2024
Thanks for the review, Sarah! We're really sorry to hear about your experience at Benihana - Chicago. We understand your frustration about the lack of a booster and the delay in service. We also apologize for the lack of fun tricks that you were not getting from your table. We're always looking to improve and your feedback is invaluable in that process. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you and your family in the future.
Cet avis est-il utile ?
J
Jeffrey
Los Angeles
1 avis
5.0
1 avis
Y est allé·e le 24 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Me and my girl loved this place. Hibachi steak was absolutely delicious.
Benihana - Chicago, ILA répondu le 25 novembre 2024
Hello, Jeffrey! Thank you so much for your fantastic review! We're thrilled to hear that you and your girlfriend had a great time at Benihana - Chicago. It's wonderful to know that our hibachi steak hit the spot and that you enjoyed our service. We strive to provide an exceptional dining experience for all our guests, and your kind words are a testament to our efforts. We look forward to welcoming you back soon! Best, The Management Team
Cet avis est-il utile ?
D
Diana
Chicago
2 avis
1.0
2 avis
Y est allé·e le 24 novembre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Adding in my review from yelp after last nights disaster: My husband came for a date night tonight and decided to sit in the bar/lounge area. We had a reservation and were sat down promptly but that was the only fast thing about the night. We each ordered the $39 taste of Benihana and I guess the cheap price is what costed us to be here for almost 2 hours. It took 40 minutes to receive our starter soup and drinks. Another 20 minutes to receive our appetizer and remind the wait staff that we hadn't received our salad. Upon receiving our entree, the food was cold and had to call the waiter and let them know the situation. The food was reheated and even then it wasn't hot. At this point I was already hangry from waiting too long that I decided to eat the food. Food was a 4/10. Not sure when I'll decide to come back to this location after our experience tonight. To top it off, we weren’t the only ones experiencing the situation, everyone in the area around us which was about 6 tables were experiencing the same situation.
Benihana - Chicago, ILA répondu le 25 novembre 2024
Dear Diana! Thanks for visiting us. We're truly sorry to hear about your experience at Benihana - Chicago. It's clear that we fell short in meeting your expectations, especially given your reservation and the length of your visit. We take your feedback seriously and will address these issues with our team to ensure they don't happen again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide you with the dining experience you deserve.
Cet avis est-il utile ?

FAQ

Benihana - Chicago, IL propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Chicago, IL est noté 3,8 étoiles par 2524 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

4 déc. 2024

20:00

Réservé 41 fois aujourd'hui

Commande en livraison ou à emporter

875 N Michigan Ave, # GP03, 60611 Chicago, IL

Salles

Informations supplémentaires

Rue transversale
John Hancock Center
Quartier
Centre-ville / Loop
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement municipal
Moyens de paiement
American Express, Discover, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Salle privée, Terrasse, Terrasse, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(312) 780-3110
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Benihana - Chicago, IL

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 2 524 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Chicago, IL propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Chicago, IL ?

Benihana - Chicago, IL accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires