Benihana - Chicago, IL

3.8

3,8

2560 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

1 janv. 2025

19:00

Réservé 136 fois aujourd'hui

Idéal pour les groupes
Adapté aux occasions spéciales
Animé

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun., mar., dim. 11:00–23:00 mer., jeu. 11:00–22:00 ven., sam. 11:00–00:00
Numéro de téléphone
(312) 780-3110
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Endroit
875 N Michigan Ave, # GP03, 60611 Chicago, IL
Quartier
Centre-ville / Loop
Rue transversale
John Hancock Center
Parking details
Stationnement municipal
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Salle privée, Terrasse, Terrasse, Végane, Vin

Avis de 2 560 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.8

3,8 d'après les évaluations récentes

4,2Plats
3,9Service
3,9Atmosphère
3,6Rapport qualité-prix

Bruit • Modéré

2 560 avis

A
Allison
Chicago
1 avis
5.0
1 avis
Y est allé·e aujourd'hui
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Spectacular NYE experience! Seated right away and our chef was fantastic.
Cet avis est-il utile ?
A
Ashley
Saint-Louis
1 avis
1.0
1 avis
Y est allé·e il y a 1 jour
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Was not even able to dine at the restaurant because when we arrived for our 8:00 reservation, we were told they were already 45 minutes behind. We were offered a free appetizer that we could order at the bar, but no children were allowed and we had a minor in our party. Poor management and time wasted.
Benihana - Chicago, ILA répondu il y a 1 jour
Dear guest, thank you for sharing your experience. We regret that we didn’t meet your expectations on this occasion. Your feedback helps us improve, and we’d be grateful for the opportunity to make things right. Please contact us through our “Contact Us” page on our website.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Chicago
1 avis
3.0
1 avis
Y est allé·e il y a 1 jour
1. Global 3
2. Plats 5
3. Service 2
4. Atmosphère 4
We had a 7:15 reservation and weren't seated for an hour after. Our waiter kept forgetting to bring things like straws, spoons, drinks.
Cet avis est-il utile ?
K
Kevin
Wisconsin
1 avis
3.0
1 avis
Y est allé·e il y a 1 jour
1. Global 3
2. Plats 5
3. Service 2
4. Atmosphère 4
The food was delicious but the service was slow and lacking and easily took 30min for the check. Luckily we were paired with a lovely family and made some new friends!
Benihana - Chicago, ILA répondu il y a 1 jour
Dear valued guest, we’re sorry to learn that your visit was less than satisfactory. We take your feedback seriously and would love the opportunity to discuss how we can improve. Please visit our “Contact Us” page on our website to share more details.
Cet avis est-il utile ?
F
Farren
Raleigh
2 avis
1.0
2 avis
Y est allé·e il y a 1 jour
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
I recently dined at Benihana, and I must say, it was one of the most disappointing restaurant experiences I've ever had. Despite having a reservation, we waited an astonishing 30 minutes before being seated. Once we finally sat down, we expected the excitement of a hibachi experience, but instead, we were left waiting again—almost 20 minutes between each course. To make matters worse, we never received refills on our drinks, which felt especially neglectful. After being seated, we sat for an additional 20 minutes with nothing to occupy our time—no drinks, no appetizers, not even a friendly greeting from our server. As it was my child's birthday, we were looking forward to some special treatment, but unfortunately, that didn’t happen either. My child didn’t even receive a birthday hat, which is a standard gesture at most restaurants. To top it all off, we were shocked to find that our meals did not come with rice or noodles, which are typically standard accompaniments. For a total bill of $360, this lack of attention to detail and service was unacceptable. Overall, the experience left us frustrated and disappointed. We were looking forward to celebrating a special occasion, but instead, we left feeling neglected and underwhelmed. I cannot recommend Benihana based on this experience.
Benihana - Chicago, ILA répondu il y a 1 jour
Dear valued guest, thank you for your review. We apologize for any inconvenience you experienced and would appreciate the opportunity to learn more. Please contact us by visiting our "Contact Us" page on our website
Cet avis est-il utile ?
J
Jimena
Chicago
1 avis
2.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 2
2. Plats 3
3. Service 2
4. Atmosphère 1
Terrible experience for multiple reasons. Here are some: My party of 7 was sat down 40 minutes late. We made a reservation for 7 p.m. and were sat down at 7:40. Hostess said she had no control over the reservations. They sat us down next to a trashy couple who kept making out in front of us and my young kids. The food was mediocre at best and not worth the price.
Benihana - Chicago, ILA répondu il y a 1 jour
Dear guest, thank you for your review. We apologize if we fell short of delivering the experience you expected. We are always looking to enhance our service and would appreciate any further information you can provide. Please contact us through our “Contact Us” page on our website.
Cet avis est-il utile ?
A
Amy
Chicago
1 avis
1.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 1
2. Plats 1
3. Service 3
4. Atmosphère 1
We had a 7pm reservation that we arrived early for. We were not seated until 8pm and did not leave the restaurant until 9:50pm. The restaurant was dirty, 2 plates on our table had stuck on food, the edamame was dry. I will say our cook Alexis was amazing and went above and beyond. For our first experience we will not be back.
Benihana - Chicago, ILA répondu il y a 1 jour
Dear valued guest, we’re sorry that your recent visit did not meet your expectations. Your feedback is important to us, and we would like to understand more about your experience. Please reach out to us by visiting our “Contact Us” page on our website.
Cet avis est-il utile ?
B
Brandi
VIP
Chicago
1 avis
1.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
The manager was EXTREMELY RUDE!! We waited for a table over 40 mins when we had a reservation at 8:15 and we arrived at 7:50. After having to ask about our table again we finally was seated at a dirty table. The front waiter came with a dirty towel to clean the table after sitting at a table that haven’t been cleaned! Then got mad when I asked to speak with a manager. The African American light skinned heavy set guy with the suit said he was the manager and was very rude . Need to do better with customer service and wait times
Benihana - Chicago, ILA répondu il y a 1 jour
Dear guest, thank you for sharing your experience. We regret that we didn’t meet your expectations on this occasion. Your feedback helps us improve, and we’d be grateful for the opportunity to make things right. Please contact us through our “Contact Us” page on our website.
Cet avis est-il utile ?
K
Kelly
VIP
Chicago
4 avis
2.0
4 avis
Y est allé·e le il y a 3 jours
1. Global 2
2. Plats 5
3. Service 1
4. Atmosphère 3
There was a person who was gluten free in our meal. The chef properly made adjustments however the server gave her the salad and soup that wasn’t gluten free and didn’t say anything when handing it to her. Only the chef informed the guest while she was eating the salad. Also we didn’t get seated until after 830 (reservations at 8 pm) and drinks took minimum 20+ minutes to get.
Cet avis est-il utile ?
R
Ryan
Minneapolis
1 avis
1.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 2
Understaffed and overcapacity. The chefs are great but the other employees lack timely customer reception.
Benihana - Chicago, ILA répondu il y a 1 jour
Dear guest, thank you for your comments. We regret that we did not provide the level of service you anticipated. We’re dedicated to improving and would appreciate any additional details you can offer. Please contact us through our “Contact Us” page on our website.
Cet avis est-il utile ?

FAQ

Benihana - Chicago, IL propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Chicago, IL est noté 3,8 étoiles par 2560 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

1 janv. 2025

19:00

Réservé 136 fois aujourd'hui

Commande en livraison ou à emporter

875 N Michigan Ave, # GP03, 60611 Chicago, IL

Salles

Informations supplémentaires

Rue transversale
John Hancock Center
Quartier
Centre-ville / Loop
Heures d'ouverture
lun., mar., dim. 11:00–23:00 mer., jeu. 11:00–22:00 ven., sam. 11:00–00:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement municipal
Moyens de paiement
American Express, Discover, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Salle privée, Terrasse, Terrasse, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(312) 780-3110
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Benihana - Chicago, IL

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 2 560 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Chicago, IL propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Chicago, IL ?

Benihana - Chicago, IL accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires