Benihana - Chicago, IL

3.9

3,9

2529 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

16 déc. 2024

19:00

Réservé 55 fois aujourd'hui

Idéal pour les groupes
Adapté aux occasions spéciales
Animé

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun., mar., dim. 11:00–23:00 mer., jeu. 11:00–22:00 ven., sam. 11:00–00:00
Numéro de téléphone
(312) 780-3110
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Endroit
875 N Michigan Ave, # GP03, 60611 Chicago, IL
Quartier
Centre-ville / Loop
Rue transversale
John Hancock Center
Parking details
Stationnement municipal
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Salle privée, Terrasse, Terrasse, Végane, Vin

Avis de 2 529 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.9

3,9 d'après les évaluations récentes

4,2Plats
4,1Service
4Atmosphère
3,8Rapport qualité-prix

Bruit • Modéré

2 529 avis

N
Natalia
Los Angeles
2 avis
1.0
2 avis
Y est allé·e il y a 1 jour
1. Global 1
2. Plats 5
3. Service 1
4. Atmosphère 5
While the food was good and the show that comes with it was really entertaining, we had to wait an hour to get the table we MADE A REAERVATION FOR. The front house guy was extra rude and I really question whether he should have that function as his attitude was unacceptable. When I went to ask how much longer we would have to wait for the table that we had reserved after 30 minutes of waiting patiently, he said that if i don’t like to wait that much I can always eat at the bar. Will not be coming back to be treated this way.
Cet avis est-il utile ?
J
Jenny
Chicago
8 avis
5.0
8 avis
Y est allé·e le 8 décembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
We loved our experience and especially our chef Sergio was outstanding. He gave special attention to our toddler and the food was amazing! We will be back!
Benihana - Chicago, ILA répondu il y a 6 jours
Thanks for the feedback, Jenny! We're thrilled to hear that you and your family had a fantastic time at Benihana - Chicago. It's wonderful to know that our team was able to provide outstanding service and that you enjoyed our food. We're especially glad you felt the value was worth it! We can't wait to welcome you back for another memorable experience.
Cet avis est-il utile ?
S
Simon
Los Angeles
3 avis
VIP
2.0
3 avis
Y est allé·e le 8 décembre 2024
1. Global 2
2. Plats 4
3. Service 3
4. Atmosphère 3
8pm reservation on Saturday night. Was told they were 40 mins behind. Got seated at 9:35pm. Waited almost another hour for chef to show up. Was 11:00pm before we got food. We walked out an 8:00pm reservation at 11:50pm. Hostess desk was overwhelmed. Management was clueless. Bad experience.
Benihana - Chicago, ILA répondu il y a 7 jours
Hey, Simon! We're truly sorry to hear about your recent experience at Benihana - Chicago. We understand how frustrating it can be to wait for a long time, especially when you've made a reservation. We apologize for the inconvenience you experienced, especially with the timing of the service. Your feedback is invaluable to us as we strive to improve our service. We're taking your comments into account and hope to serve you better in the future. Best, The Management Team
Cet avis est-il utile ?
C
Carey
Grand Boston
1 avis
1.0
1 avis
Y est allé·e le 8 décembre 2024
1. Global 1
2. Plats 4
3. Service 1
4. Atmosphère 1
Even with a reservation we waited nearly 2 hours to get seated and get our food.
Cet avis est-il utile ?
m
mark
Indiana
3 avis
1.0
3 avis
Y est allé·e le 8 décembre 2024
1. Global 1
2. Plats 5
3. Service 1
4. Atmosphère 3
Good food, great show by the chef but completely overshadowed by 1hr 15 minute wait for a table after making a reservation, little to no communication as to when we would be seated and not even a free drink for the inconvenience
Benihana - Chicago, ILA répondu il y a 7 jours
Thanks for the review, Mark! We're thrilled to hear that you enjoyed our food and the chef's show at Benihana - Chicago. However, we're truly sorry to hear about the long wait you experienced and the lack of communication about your reservation. We understand how frustrating that can be, especially when you've made a reservation. We appreciate your patience and understanding, and we're glad to hear that you enjoyed the food. We hope to have the opportunity to serve you better in the future.
Cet avis est-il utile ?
D
Donna
Oklahoma City
1 avis
2.0
1 avis
Y est allé·e le 6 décembre 2024
1. Global 2
2. Plats 2
3. Service 4
4. Atmosphère 4
We had reservations 2 hours before a show. Because it took so long to seat us and get the service started, I realized we weren’t going to have time to enjoy dinner and get to our show on time. I told the wait staff and offered to leave but they assured me they’d have us out in 45 minutes. We only had time to enjoy 1/3 of what we ordered. The steak was served, the rice was ready as we were putting our coats on to leave and the scallops weren’t even cooking yet. We were charged for the entire meal and it would have been great customer service to at least offer a discount since we notified the staff, were assured we had time for our meal and was only served 1/3 of it.
Benihana - Chicago, ILA répondu il y a 7 jours
Thanks for the review, Donna! We're truly sorry to hear about your recent experience at Benihana - Chicago. It's clear that we didn't meet your expectations, especially regarding the timing of your reservation and the quality of your meal. We understand how frustrating this must have been for you, and we sincerely apologize for any inconvenience caused. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide you with the quality experience you deserve.
Cet avis est-il utile ?
B
Bruce
Hawaii
1 avis
1.0
1 avis
Y est allé·e le 30 novembre 2024
1. Global 1
2. Plats 4
3. Service 1
4. Atmosphère 4
Normally this Benihana location is good but last visit they really dropped the ball on service. Slow and uncaring all night. Other groups had the same poor experience. Complaints to the manager were met with indifference, which was probably the most frustrating part.
Benihana - Chicago, ILA répondu le 2 décembre 2024
Dear Bruce! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
M
Michelle
Los Angeles
1 avis
1.0
1 avis
Y est allé·e le 30 novembre 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 1
Worst restaurant experience I’ve ever had. Manager Lance horribly rude. I will post a full fledge review on TikTok and Google. This was my granddaughters 5th birthday and we made reservations for 6:30 pm, arrived at 6:15, and we were not seated until 7:25 pm. I should state the other quests at our table, strangers to us, basically stated to the manager your service has been poor and you really need to step up your game. I cannot detail every thing that went on here but I will never return.
Benihana - Chicago, ILA répondu le 2 décembre 2024
Hey Michelle! We are sorry to hear about your recent experience at our location. It's clear that we fell short in meeting your expectations, and for that, we sincerely apologize. We're always looking for ways to improve our service, and your feedback is invaluable to us. We hope you'll give us another chance to make it right in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
C
Christi
Chicago
1 avis
5.0
1 avis
Y est allé·e le 29 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Staff was very pleasant and welcoming Food was amazing Entertaining presentation Great experience overall
Benihana - Chicago, ILA répondu le 30 novembre 2024
Hello, Christi! Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable dining experience at Benihana - Chicago. It's great to know that our staff's welcoming attitude, as well as our food and entertaining presentation, contributed to your positive experience. We strive to provide the best service and food to our guests, and your feedback is a testament to our efforts. We look forward to serving you again soon. Best regards, The Management Team
Cet avis est-il utile ?
T
Theresa
Orlando
6 avis
4.0
6 avis
Y est allé·e le 29 novembre 2024
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 4
Great service. Cook was entertaining. The food was ok.
Benihana - Chicago, ILA répondu le 30 novembre 2024
Thanks for visiting us, Theresa! We are delighted to hear that you enjoyed our service and the cook's entertainment at Benihana - Chicago. We appreciate your feedback on our food and we're sorry to hear that it didn't meet your expectations. We strive to provide an excellent dining experience and your feedback helps us improve. We hope to see you again soon.
Cet avis est-il utile ?

FAQ

Benihana - Chicago, IL propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Chicago, IL est noté 3,9 étoiles par 2529 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

16 déc. 2024

19:00

Réservé 55 fois aujourd'hui

Commande en livraison ou à emporter

875 N Michigan Ave, # GP03, 60611 Chicago, IL

Salles

Informations supplémentaires

Rue transversale
John Hancock Center
Quartier
Centre-ville / Loop
Heures d'ouverture
lun., mar., dim. 11:00–23:00 mer., jeu. 11:00–22:00 ven., sam. 11:00–00:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement municipal
Moyens de paiement
American Express, Discover, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Salle privée, Terrasse, Terrasse, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(312) 780-3110
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.

Benihana - Chicago, IL

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 2 529 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Chicago, IL propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Chicago, IL ?

Benihana - Chicago, IL accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires