Benihana - Addison Walk

3.9

3,9

674 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

10 janv. 2025

19:00

Réservé 10 fois aujourd'hui

Adapté aux occasions spéciales
Idéal pour les groupes
Animé

Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(469) 893-4486
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!

Endroit
5000 Belt Line Rd, Ste 600, 75254 Dallas, TX
Quartier
North Dallas / Addison
Parking details
Aucun
Renseignements supplémentaires :
À emporter, Bar complet, Bière, Cocktails, Fin de soirée, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Vin

Avis de 674 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.9

3,9 d'après les évaluations récentes

4,3Plats
3,9Service
4Atmosphère
3,7Rapport qualité-prix

Bruit • Modéré

674 avis

A
Akeem
Dallas
1 avis
5.0
1 avis
Y est allé·e il y a 1 jour
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Nice private and quiet. Service was outstanding. The group would really enjoy their time.
Cet avis est-il utile ?
N
Nicholas
Dallas
3 avis
1.0
3 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
TERRIBLE EXPERIENCE, Our waiter literally only took our order. Which took him 25 minutes to even come over to the table. And then left all of our dishes & didn’t even offer to refill our water once.forgot 3 things we ordered.And the cook was insanity obnoxious. Dropped plates and on my girlfriend multiple times throughout the whole dinner. Asking very personal questions and making very racial and inappropriate jokes while children were present at the table. Honestly this was the most disappointing birthday dinner of my entire life.And it used to be my tradition.But after this dinner it will definitely be the last time I ever eat at this Benihana’s.
Benihana - Addison WalkA répondu il y a 3 jours
Hi Nicholas! We are truly sorry to hear about your recent experience at our restaurant, especially on such an important occasion as your birthday. What you described is unacceptable and far below the standard of service we strive to provide to all our guests. Please accept our sincerest apologies for the delays in service, the lack of attentiveness from your waiter, and the inappropriate behavior you encountered during your visit. This is not reflective of the welcoming and respectful atmosphere we aim to create. Thank you for bringing this to our attention, we hope to have the chance to serve you better in the future. Sincerely, The Management Team
Cet avis est-il utile ?
J
Joaquin
Dallas
4 avis
2.0
4 avis
Y est allé·e le il y a 5 jours
1. Global 2
2. Plats 5
3. Service 1
4. Atmosphère 2
Our cook Gio was awesome our waitress not so much never got drink refills never even came back after the first round of drinks
Benihana - Addison WalkA répondu il y a 4 jours
Thanks for the feedback, Joaquin. We're sorry to hear that your experience at Benihana - Addison Walk didn't meet your expectations. We strive to provide excellent service and it's clear we fell short this time. We appreciate your feedback about the drink service and we assure you that we will look into this matter. We hope to have the opportunity to serve you better in the future.
Cet avis est-il utile ?
C
Choyce
Dallas
2 avis
5.0
2 avis
Y est allé·e le il y a 5 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Very busy but great service they worked really hard to take care of us!
Benihana - Addison WalkA répondu il y a 4 jours
Thanks for the review, Choyce! We're thrilled to hear that you enjoyed your experience at Benihana - Addison Walk. It's great to know that our team worked hard to provide great service and that we lived up to your expectations. We look forward to your next visit. Best, The Management Team
Cet avis est-il utile ?
P
Paul
Dallas
10 avis
4.0
10 avis
Y est allé·e le il y a 7 jours
1. Global 4
2. Plats 5
3. Service 3
4. Atmosphère 4
I was trying to get a couple of drinks from the bar before the end of Happy Hour. It took the bartender 25 minutes to prepare them. I was the only one at the bar at the time of my order. I shared my concern with the manager and he went to help the bartender it the drinks still took long. My two drinks were not comped, not cool. Food, chef and server were amazing!! It was a very inconvenient way to begin the evening, since it meant time away from my family waiting for drinks. Why didn’t I order the drinks from our table? I was told, by our server, that the Happy Hour specials were only good at the bar. This is a silly policy!
Benihana - Addison WalkA répondu il y a 4 jours
Hello Paul, We're really sorry to hear about your experience at Benihana - Addison Walk. We understand how frustrating it can be to wait for drinks and we apologize for the inconvenience caused. We also regret that you felt your concerns weren't addressed properly. We're glad to hear that you enjoyed the food and found our service amazing. We appreciate your feedback and will definitely take it into consideration to improve our service. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
Cet avis est-il utile ?
D
David
VIP
Dallas
11 avis
1.0
11 avis
Y est allé·e le 1 janvier 2025
1. Global 1
2. Plats 5
3. Service 1
4. Atmosphère 1
We had reservations, but were finally seated about an hour and a half later. After getting a table, it took another hour for the cook to show up. After the cook showed up and the food started coming out, we finally received our salads and soups towards the end of the dinner. At the end, it took another 30 minutes to get to-go boxes and get our bill paid. Thanks to the cook “Manny” for doing a good job cooking and even helped us with the service to get us basic things like utensils, drinks , salads and even to-go boxes. The waiter was nice, but seemed overwhelmed with the multiple tables he was trying to serve. Same thing for the bar service, very nice but overwhelmed. After 1 year, we decided to give this place a second chance, and were equally disappointed. We spent almost $400 when you add the bar service since we had such a long wait with appetizers and drinks. How are you going to make this right, Benihana- Addison? If you ask me, I would like a full refund!
Benihana - Addison WalkA répondu il y a 2 jours
Thanks for the feedback, David. We're sorry to hear that your experience at Benihana - Addison Walk didn't meet your expectations. We understand that waiting can be frustrating and we're sorry for the delays you experienced during your visit. We strive to provide prompt service and we apologize for any inconvenience caused. We're also sorry to hear about the confusion with your waiter. We take your comments seriously and will use them to improve our service. We hope you'll give us another chance to provide you with the high-quality dining experience that Benihana- Addison Walk is known for.
Cet avis est-il utile ?
K
Kiran
Los Angeles
2 avis
1.0
2 avis
Y est allé·e le 1 janvier 2025
1. Global 1
2. Plats 3
3. Service 2
4. Atmosphère 3
I made a reservation for 7:30. It was me, my husband and my 3 year old. Tell me why they said it would be an 1.5hr wait. Why take reservations? When I explained I have my 3 year old, I can’t wait. They had zero remorse. I even asked why take more reservations than what you can accommodate, they blamed open table. Tacky.
Benihana - Addison WalkA répondu il y a 2 jours
Thanks for the feedback, Kiran. We're truly sorry to hear about your experience at Benihana - Addison Walk. We understand your frustration regarding the wait time and the reservation system. We aim to provide a comfortable and enjoyable environment for all our guests, and it seems we fell short this time. Your comments have been noted and will be addressed with our team. We hope to have another chance to provide you with a better experience in the future.
Cet avis est-il utile ?
V
Viren
VIP
Dallas
1 avis
3.0
1 avis
Y est allé·e le 1 janvier 2025
1. Global 3
2. Plats 4
3. Service 4
4. Atmosphère 4
Very long wait time despite having reservations. Otherwise great experience.
Benihana - Addison WalkA répondu il y a 2 jours
Hi Viren, Thank you for taking the time to review your experience at Benihana - Addison Walk. We're glad to hear that you had a great experience and enjoyed your meal. We apologize for the wait time despite your reservations and appreciate your patience. Your feedback is valuable to us as we strive to improve our service. We hope to welcome you back soon for an even better experience. Best regards, The Management Team
Cet avis est-il utile ?
M
Moriah
Los Angeles
2 avis
3.0
2 avis
Y est allé·e le 1 janvier 2025
1. Global 3
2. Plats 4
3. Service 3
4. Atmosphère 3
Wait over 1 hour for our reservation. Ended up being in the restaurant for over 3 hours
Benihana - Addison WalkA répondu il y a 2 jours
Hello Moriah, We're truly sorry to hear about your experience at Benihana - Addison Walk. We understand how frustrating it can be to wait for a reservation and the length of time you were seated. We always aim to provide a comfortable dining experience for our guests, and we regret that we fell short this time. We appreciate your patience and your feedback, as it helps us improve. We hope you'll give us another chance to make your next visit a more pleasant one. Best regards, The Management Team
Cet avis est-il utile ?
A
Ashley
Oklahoma City
3 avis
2.0
3 avis
Y est allé·e le 1 janvier 2025
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 2
They sat us an hour later than our reserved time. Food show was bare minimum with little engagement with group. Drinks took 30 min to reach our table.
Benihana - Addison WalkA répondu il y a 2 jours
Thanks for the review, Ashley. We're sorry to hear that your experience at Benihana - Addison Walk didn't meet your expectations. We understand how frustrating it can be when your dining time is not honored and we apologize for the delay. We're also sorry to hear that you found our food and drinks to be lacking. Your feedback is invaluable to us and we'll definitely use it to improve. We hope you'll give us another chance to impress you in the future.
Cet avis est-il utile ?

FAQ

Benihana - Addison Walk propose des plats à emporter que vous pouvez commander en appelant le restaurant au (469) 893-4486.

Le restaurant Benihana - Addison Walk est noté 3,9 étoiles par 674 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

10 janv. 2025

19:00

Réservé 10 fois aujourd'hui

Commande en livraison ou à emporter

5000 Belt Line Rd, Ste 600, 75254 Dallas, TX

Salles

Informations supplémentaires

Quartier
North Dallas / Addison
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Aucun
Moyens de paiement
American Express, Discover, Mastercard, Visa
Renseignements supplémentaires :
À emporter, Bar complet, Bière, Cocktails, Fin de soirée, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(469) 893-4486
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
Installations pour l'événement privé
Looking for the perfect venue for your next event? Look no further! Come and enjoy a private room at Benihana. Book now and make lasting memories!

Benihana - Addison Walk

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 674 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Addison Walk propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Addison Walk ?

Benihana - Addison Walk accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires