Bar Louie - Tustin

Avis sur le restaurant Bar Louie - Tustin de personnes qui y ont mangé. Basés sur les notes récentes.

1. L

   Leslie

   Los Angeles2 avis

   1.0

   Y est allé·e le 2 février 2025

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 5

   I let the server know that I’m vegan and he graciously offered to have my meal re-prepared. However, when he brought it out he tried to pass it off as freshly prepared, but I could taste the meat that was previously on the plate and even found some overlooked bits of meat in my dish. It is one thing to send out the old dish, but another thing entirely to lie about it. That is so disrespectful.
   

   Bar Louie - TustinA répondu le 12 février 2025

   Hey Leslie, We're really sorry to hear about your experience with the re-prepare of your meal. It's very disappointing to hear that you felt like we weren't being truthful with you. We always aim to deliver the best quality food and service to our customers, and it's clear we missed the mark this time. I have sent an email to you which will allow me to look into your visit further and make this right for you. Sincerely, Lori
   

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2. D

   Dolores

   Comté d’Orange1 avis

   5.0

   Y est allé·e le 1 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   How far menu in drinks is amazing and worth the value
   

   Bar Louie - TustinA répondu le 5 février 2025

   Dolores! Thank you for sharing! Glad you had a great visit! :)
   

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3. D

   Douglas

   Comté d’Orange1 avis

   5.0

   Y est allé·e le 29 janvier 2025

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   Great atmosphere to meet friends!… Especially on the $7 Tuesday Burger deal night :)
   

   Bar Louie - TustinA répondu le 12 février 2025

   Hi Douglas - Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed the atmosphere and our Tuesday Burger deal. We look forward to welcoming you and your friends back soon!
   

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4. A

   Ashley

   Comté d’Orange1 avis

   1.0

   Y est allé·e le 18 janvier 2025

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 4

   Food was nothing special. Not worth the value at all. We ordered the spinach dip, chicken nachos, and fried pickles. All tasted and looked like food you would get at my son’s baseball snack bar. We paid $73.00 for a pile of store bought tortilla chips and warmed up nacho cheese. Service was awful. We were never checked on once after putting our order in. Why bother, you got our money right? Will never go back. Don’t waste your time.
   

   Bar Louie - TustinA répondu le 21 janvier 2025

   Ashley - I am very sorry to read about your visit and would like to look into this further. I will be emailing you from Bar Louie Guest Relations which will allow me to do so. Sincerely, Lori
   

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5. m

   mike

   Los Angeles1 avis

   4.0

   Y est allé·e le 11 janvier 2025

   1. Global 4
   2. Plats 5
   3. Service 2
   4. Atmosphère 3

   Food and drinks were great. Service was a bit strange. Capped off with our waitress asking if we wanted our check and then announcing to the table the total amount (which I HATE when I’m treating the table when they know what it is), without giving us a bill to check, and then watching over my shoulder as I input the tip amount into the machine. She was a bit awkward the entire service but the end was really off
   

   Bar Louie - TustinA répondu le 21 janvier 2025

   Mike - thank you for your feedback. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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6. K

   Kevin

   Los Angeles1 avis

   1.0

   Y est allé·e le 6 janvier 2025

   1. Global 1
   2. Plats 2
   3. Service 2
   4. Atmosphère 2

   We asked our waitress if she could turn on the game and she asked the African American manager at the bar. He proceeded to yell at her and told her no he wasn't turning on the game. My friends and I were shocked, since we have dined there numerous times. We moved from our table to the bar to view the game on another television. Probably about 25 minutes later, did he switch the game on the television that we had asked initially. He was extremely rude!!
   

   Bar Louie - TustinA répondu le 9 janvier 2025

   Kevin - Thank you for reaching out. We care deeply about our guests and want to provide the best experience possible and we are very sorry about your recent visit. We hope you give us another chance soon, so we can share a more positive experience.
   

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7. a

   astrid

   Los Angeles2 avis

   5.0

   Y est allé·e le 1 janvier 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Bar Loui ambiou was on pint! The DJ olayed great music that kept the night alive!
   

   Bar Louie - TustinA répondu le 21 janvier 2025

   Astrid - Thanks so much for taking the time to share your positive experience! Hope you visit us again soon!
   

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8. J

   Jesus VIP

   San Diego5 avis

   2.0

   Y est allé·e le 28 décembre 2024

   1. Global 2
   2. Plats 2
   3. Service 1
   4. Atmosphère 2

   Used OpenTable Rewards; server not mgr did not know how to use it. Mgr took a few reminder that I’m using it to suddenly recall how to utilize it on Toast. Server and Hostess also was not aware of current Prix Fixe promo during holidays even though my reservation designated this. Cocktails were not very good. Food was also ok, especially for the price point. Won’t be returning anytime soon.
   

   Bar Louie - TustinA répondu le 21 janvier 2025

   Jesus - We are very sorry to hear you were dissatisfied with your visit. Customer happiness is important to us - I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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