Bar Louie - Park Lane

Avis sur le restaurant Bar Louie - Park Lane de personnes qui y ont mangé. Basés sur les notes récentes.

1. FB

   ForestBrown

   Dallas14 avis

   5.0

   Y est allé·e il y a 1 jour

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Our waitress was very attentive. We were seated immediately upon arrival. Our food was prepared as expected and arrived in a timely manner upon ordering.
   

   Bar Louie - Park LaneA répondu aujourd'hui

   Forest - Thank you for your wonderful review! We’re delighted to hear that you had a smooth and enjoyable dining experience—from being seated promptly to receiving attentive service and well-prepared food. We truly appreciate your support and hope to welcome you back again soon!
   

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2. A

   Aimée

   Dallas1 avis

   2.0

   Y est allé·e le 15 février 2025

   1. Global 2
   2. Plats 2
   3. Service 2
   4. Atmosphère 3

   Uncertain if food quality and service declined when I went b/c it was Valentine’s Day but, nonetheless, I was quite disappointed w/ my experience. I had a reservation, and albeit at 9:30pm, we waited almost ten minutes to be seated along with a group of other people who actually arrived earlier for their 9:15pm reservation. The staff seemed to negligent us. No one so much as acknowledged that we were just standing there by at least a wave or nod. When we were sat, our server seemed inconvenienced by us, but I understood. They appeared to be severely understaffed and unprepared for the holiday. The food was, quite frankly, flavorless. They ran out of salmon. Thankfully, their martinis are pretty excellent (The Wake Up Call, DIVA, Effen Good). All in all, for my first time going, I will probably only return for their drinks. Not even the appetizers are good nor worth dining in for.
   

   Bar Louie - Park LaneA répondu le 18 février 2025

   Aimee - Thank you for sharing your feedback. I’m truly sorry to hear that your experience wasn’t up to the standards we strive for. We deeply apologize for the wait & lack of acknowledgment when you first arrived—it’s certainly not the level of service we aim to provide. We also regret that the food didn’t meet your expectations and that we ran out of salmon. We’ll be sure to address these concerns with our team. We're glad to hear you enjoyed the martinis, though, and we truly hope you'll give us another chance to provide a better experience next time. We’d love to welcome you back and show you the excellent service and food we are known for. I have sent an email to you which will allow me to look into your visit further and make this right. Sincerely, Lori / Bar Louie Guest Relations.
   

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3. R

   Robert

   Chicago1 avis

   2.0

   Y est allé·e le 14 février 2025

   1. Global 2
   2. Plats 2
   3. Service 3
   4. Atmosphère 3

   Steak was ordered, medium, but was rare to the dangerous point and cold. 
   

   Bar Louie - Park LaneA répondu le 15 février 2025

   Robert - Robert - We’re very sorry to hear that your steak wasn’t prepared to your liking and was served cold. This is certainly not the experience we aim to provide. We take food quality and safety seriously, and we’ll address this issue with our kitchen team. Thank you for bringing this to our attention. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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4. SS

   SharonS

   Dallas6 avis

   5.0

   Y est allé·e le 1 janvier 2025

   1. Global 5
   2. Plats 4
   3. Service 5
   4. Atmosphère 5

   Brandon and X provided great service. The food the the most part was delicious. The only food complaint is the serving size of the spinach dip to chip ratio and the trio dip queso & Guac need a bit more flavor.
   

   Bar Louie - Park LaneA répondu le 12 février 2025

   Sharon - Thank you for your kind words about Brandon and X—we're thrilled to hear they provided great service! We're also glad you enjoyed the food overall. We appreciate your feedback on the spinach dip portion and the trio dip flavors. Your input is invaluable, and we’ll be sure to share it with our culinary team for review. Hope to serve you again soon!
   

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