Bar Louie - Livonia

Avis sur le restaurant Bar Louie - Livonia de personnes qui y ont mangé. Basés sur les notes récentes.

1. S

   Sharon

   Detroit4 avis

   3.0

   Y est allé·e le il y a 6 jours

   1. Global 3
   2. Plats 3
   3. Service 5
   4. Atmosphère 5

   The service was great! Food was a little too salty and my batter was falling off my fish.
   

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2. E

   Elizabeth

   Detroit2 avis

   1.0

   Y est allé·e le 15 février 2025

   1. Global 1
   2. Plats 3
   3. Service 1
   4. Atmosphère 4

   This was the worst experience we’ve had at Bar Louie in years. We walked in at 8pm for our reservation and were seated shortly. After being seated, we write ignored for almost 15 minutes — no drinks, no silverware, no server. The bright spot was the server Dior. I flagged her down and she went to find our server. She couldn’t figure out whose table we were supposed to be but was able to take our order. We won’t be going back anytime soon.
   

   Bar Louie - LivoniaA répondu le 15 février 2025

   Elizabeth - Thank you for sharing your experience with us. We sincerely apologize for the poor service you received during your visit, and we completely understand your frustration. It’s certainly not the experience we want to provide, and we are deeply sorry that we fell short on this occasion. We care deeply about our guests and want to provide the best experience possible. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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3. A

   Antjuan

   Detroit2 avis

   3.0

   Y est allé·e le 15 février 2025

   1. Global 3
   2. Plats 4
   3. Service 3
   4. Atmosphère 4

   It was…ok. It took 45 minutes to get our waters and glass of wine. In fact, we got our apps faster than we got our drinks. Full disclosure we went on Valentine’s Day and our server had 12 tables but waiting 45 minutes for drinks and then having to request silverware and our forgotten salad was a little crazy. The apps were good. We had the asparagus and artichoke flatbread and the Thai chili calamari. Both were good. And we both had steaks cooked medium. Steaks came out perfect. Natalie was the manager but she was also helping the servers. and she really made the night better with her professionalism and extra effort. All in all it was a decent night although the service was less than stellar I think we would give it another try and just go when it’s not a Valentines night.
   

   Bar Louie - LivoniaA répondu le 16 février 2025

   Antjuan - Thank you for your detailed feedback! We truly appreciate you sharing your experience with us. We apologize for the delays and the issues with the service, especially on such a busy night. We understand how frustrating that can be, and we’ll work with our team to improve the efficiency of service during peak times. We're so glad to hear you enjoyed the appetizers and steaks, and we’ll be sure to pass your compliments on to Natalie for her efforts. We appreciate your understanding and hope you'll give us another chance.
   

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4. d

   dawnette

   Detroit1 avis

   4.0

   Y est allé·e le 19 janvier 2025

   1. Global 4
   2. Plats 4
   3. Service 3
   4. Atmosphère 3

   Service was a little slow, but I'll chalk that up to it being game night, other than that very good experience
   

   Bar Louie - LivoniaA répondu le 21 janvier 2025

   Dawnetter - thank you for your honest feedback and we look forward to serving you again soon!
   

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5. L

   Laura

   Detroit1 avis

   3.0

   Y est allé·e le 25 décembre 2024

   1. Global 3
   2. Plats 4
   3. Service 3
   4. Atmosphère 4

   Good took over an hour to arrive. That would have been ok if we were warned. Maybe we would have ordered an appetizer, but not sure that would have come out quick either.
   

   Bar Louie - LivoniaA répondu le 12 février 2025

   Thanks for visiting us, Laura. We're glad to hear that you enjoyed your time at Bar Louie - Livonia. We apologize for the longer than usual wait time you experienced. We always strive to provide efficient service, and we're sorry if this was not the case during your visit. We appreciate your feedback and will certainly take it into consideration to improve our service timings. We hope to have the opportunity to serve you again soon.
   

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