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Alluvial Interior - Alluvial, Melbourne, AU-VIC

Alluvial

3.4
3,4
144 avis
De 41 $A à 100 $A
Australienne Moderne

Effectuer une réservation

2 personnes
19:00
Des expériences sont disponibles.
  • Adapté aux occasions spéciales
  • Charmant
  • Adapté aux repas d'affaires
Nestled between the historic Rialto and Winfield buildings, Alluvial Restaurant effortlessly melds a mix of old and new, all imbued with the culinary and cultural charms of Melbourne. Alluvial Restaurant, named after Alluvial gold deposits in honour of the gold rush, when Melbourne was the richest city in the world.

Situated under our iconic glass atrium, is the perfect setting to try our international buffet breakfast, all day dining menu or simply enjoy a coffee or wine in Bluestone Lounge Bar, for a more casual option. Sample modern Melbourne cuisine with the best local produce and flavours Melbourne has to offer. Melbourne’s electric dining scene offers a startling array of the world’s greatest cuisines, the hotel amplifies these diverse cultures that make Melbourne eating so unique.

Informations supplémentaires

  • Atmosphère
    Élégant mais décontracté
  • Prix
    De 41 $A à 100 $A
  • Cuisine(s)
    Australienne Moderne, Déjeuner, Réservation de tables avec bouteilles
  • Heures d'ouverture
    Buffet breakfast lun–ven 06:30–10:30 sam, dim 07:00–11:00 Bar Quotidiennement 06:30–22:30 sam, dim 07:00–22:30 diner Quotidiennement 12:00–15:00 Souper lun–sam 17:00–22:30
  • Numéro de téléphone
    (03) 8627 1400
  • Moyens de paiement
    American Express, Diners Club, Espèces non acceptées, JCB, Mastercard, Visa
  • Dress code
    Tenue de VIlle
  • Chef de cuisine
    Charlie Song
  • Quartier
    Quartier central des affaires de Melbourne (CDB)
  • Rue transversale
    William Street
  • Parking details
    Aucun
  • Public transit
    Southern Cross Station 5 minutesFlinders Street Station 10 minutesCollins Street Tram Nos: 12, 109, 48
  • Animation
    Alluvial is situated on Collins St, close to nearby Etihad Stadium and Spencer St station, making it the perfect place a drink or dinner before a show, concert or sporting match.
  • Renseignements supplémentaires :
    Accès pour personnes à mobilité réduite, Avec vue, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Non-fumeur, Options sans gluten, Salon de thé, Végane, Vin

Expériences

  • Afternoon Tea

    99,00 $AU par personne

    Prépayé

    Plusieurs dates disponibles
    Indulge in an exquisite selection of tea-time delights, inspired by our storied past and crafted with native ingredients that celebrate the rich tapestry of our land. A truly Melbourne experience, elegantly reimagined. To ensure your Afternoon Tea experience is perfectly tailored, kindly let us know of any dietary requirements or special requests when booking. We are here to make every moment truly enjoyable.
    Afternoon Tea photo

Avis de 144 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.4
3,4 d'après les évaluations récentes
  • 3,5Plats
  • 3,1Service
  • 3,8Atmosphère
  • 3,1Rapport qualité-prix

BruitDynamique

144 avis
  1. Mary

    Melbourne

    1 avis

    1.0

    1 avis

    Y est allé·e le il y a 2 jours

    1. Global 1
    2. Plats 1
    3. Service 1
    4. Atmosphère 2
    Overall service was not good. Food was sub standard

    Cet avis est-il utile ?

  2. Peter

    Victoria

    3 avis

    2.0

    3 avis

    Y est allé·e le il y a 2 jours

    1. Global 2
    2. Plats 3
    3. Service 1
    4. Atmosphère 3
    The service was poor. We had to ask where our starting drinks were and had to order our dessert twice then ask for a dessert spoon. The staff were standing around a lot and not clearing tables or filling up water glasses. There was a loud noise that seemed like an air conditioning unit that was noisy for quite a long time with no explanation to the patrons as to what was happening. You could hardly hear yourself speak. The food was quite good.

    Cet avis est-il utile ?

  3. Mark

    Cheshire

    1 avis

    2.0

    1 avis

    Y est allé·e le 31 décembre 2024

    1. Global 2
    2. Plats 2
    3. Service 1
    4. Atmosphère 2
    - Slow service - Side dishes never arrived until the end of the meal. No apologies or explanations
    AlluvialA répondu il y a 4 jours
    Thank you for taking the time to share your experience. We sincerely apologize for the slow service and for the side dishes not arriving in a timely manner. This is certainly not the level of service we aim to provide, and we understand how frustrating that must have been. We appreciate your feedback and hope you'll give us another opportunity to provide a better experience in the future.

    Cet avis est-il utile ?

  4. Esha

    Hawaii

    1 avis

    2.0

    1 avis

    Y est allé·e le 31 décembre 2024

    1. Global 2
    2. Plats 3
    3. Service 1
    4. Atmosphère 3
    While the venue is beautiful, the service was absymal and all of us left starving. The portion sizes are small which a hefty price tag. Maybe wander into the intercontinental to have a look at the beautiful architecture but certainly don’t eat there.
    AlluvialA répondu il y a 4 jours
    Thank you for sharing your feedback. We're glad to hear that you appreciated the venue's beauty, but we're sorry to hear that the service and portion sizes did not meet your expectations. We take all feedback seriously and will use it to improve both our service and overall dining experience.

    Cet avis est-il utile ?

  5. Heather

    Victoria

    3 avis

    5.0

    3 avis

    Y est allé·e le 28 décembre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    We loved our high tea at Alluvial. The food was delicious and plentiful. The staff were friendly and attentive and could not have been more helpful. We would love to experience Alluvial's high tea again!
    AlluvialA répondu il y a 4 jours
    Thank you so much for your kind words! We're thrilled to hear that you enjoyed your high tea at Alluvial and that the food, as well as the service, exceeded your expectations. It’s always a pleasure to hear that our team made your experience special. We’d love to welcome you back for another wonderful high tea in the future!

    Cet avis est-il utile ?

  6. HUNG KAI

    Melbourne

    1 avis

    3.0

    1 avis

    Y est allé·e le 25 décembre 2024

    1. Global 3
    2. Plats 4
    3. Service 2
    4. Atmosphère 3
    Under staffed and inexperienced - chaotic arrangement Service not good Wine shortage Food was okay Customer at next table kept talking loudly...
    AlluvialA répondu il y a 4 jours
    Thank you for your feedback. We sincerely apologize for the issues you encountered during your visit. We take your comments about the staffing, service, and wine shortage seriously, and will work on improving these areas to provide a smoother and more enjoyable experience. We also understand how disruptive other customers can be, and we appreciate your patience in such a situation. We’re glad to hear the food was okay, and we hope you’ll give us another chance to offer a better experience in the future.

    Cet avis est-il utile ?

  7. Samantha

    VIP

    Philadelphie

    16 avis

    1.0

    16 avis

    Y est allé·e le 25 décembre 2024

    1. Global 1
    2. Plats 2
    3. Service 1
    4. Atmosphère 3
    I knew something was up when we arrived and they asked “when did I make the reservation?” I made made the reservation a month ago. I was confused by the question bc it was evident they had plenty of tables available. Once seated they took our drink orders. But only delivered 2 of the 4 without an explanation. My husband had asked 2 different waitresses about the other drinks and was told “we will check”. Finally after 10 more mins of waiting, we were told they were out of the ingredients. Baffled, my son asked,”you don’t have vodka lime and cranberry juice?” Then his drink appeared! The same happened with our food. 2 meals were delivered to the table and it was mins later until the other 2 came out. We had to keep asking for more water and never was asked if we wanted another drink from the bar. The food was good. But the service really put a damper on the occasion. I would not go back to this restaurant.
    AlluvialA répondu il y a 4 jours
    Thank you for sharing your experience, and we truly apologize for the confusion and delays you faced during your visit. We completely understand how frustrating it must have been to deal with slow service and miscommunication, especially when it came to the drinks and food. This is certainly not the level of service we aim to provide, and your feedback helps us understand where we can improve. We're glad to hear that the food met your expectations, but we’ll definitely be addressing the service issues you mentioned to ensure a better experience for future guests. We sincerely appreciate you giving us the opportunity to serve you, and we hope you’ll consider visiting again in the future.

    Cet avis est-il utile ?

  8. andrew

    Melbourne

    1 avis

    1.0

    1 avis

    Y est allé·e le 25 décembre 2024

    1. Global 1
    2. Plats 1
    3. Service 2
    4. Atmosphère 3
    The overall experience was very disapointing, for xmas lunch i have better pub meals. The presentation was very poor for the money.
    AlluvialA répondu il y a 4 jours
    Thank you for sharing your feedback, and we’re sorry to hear that your experience didn’t meet expectations. We strive to provide quality meals and memorable dining experiences, and it’s disappointing to hear that we fell short during your Christmas lunch. Your comments about the presentation are valuable to us, and we’ll make sure to review and improve this aspect moving forward. We hope you’ll consider giving us another opportunity to provide a better experience in the future.

    Cet avis est-il utile ?

  9. Zoe

    Londres

    1 avis

    2.0

    1 avis

    Y est allé·e le 24 décembre 2024

    1. Global 2
    2. Plats 3
    3. Service 1
    4. Atmosphère 1
    We were there to celebrate Xmas and all tables around us have been waiting for an hour for anything - even appetizers. To have the gall of sending a reminder the day before prohibiting any cancellations when the manager failed to arrange enough employees, or assist the employees when they felt overwhelmed. I say felt overwhelmed not actually overwhelmed because there were actually around 1 staff every 3-4 tables and all clients were rather patient, and yet nothing worked. Tables were tiny and yet they decided to put big Christmas centrepiece that took up 1/5 of the table. Also, the space was echoey, The saving grace is that the food was passable - even the baked brie, which was bizarrely a dessert. Horrid experience and very much below the standards of what is expected of an intercontinental experience.
    AlluvialA répondu il y a 4 jours
    Thank you for sharing your experience, and we sincerely apologize for the issues you encountered during your Christmas celebration. We understand how frustrating it must have been to wait for such a long time without any updates, and we truly regret that the service and arrangements did not meet expectations. It's clear we missed the mark on staffing, table setup, and overall coordination, and we appreciate you bringing these points to our attention. We take full responsibility for the experience and will be reviewing everything to ensure better preparation and service moving forward. We’re glad to hear the food was passable, but we certainly want to provide much more than that for our guests. We hope you’ll consider giving us another opportunity to offer the experience you expected.

    Cet avis est-il utile ?

  10. Nena

    VIP

    Charlotte

    2 avis

    1.0

    2 avis

    Y est allé·e le 24 décembre 2024

    1. Global 1
    2. Plats 2
    3. Service 1
    4. Atmosphère 1
    Th staff was totally under trained. Understaffed. Didn’t know their wine list. Forgot to bring silverware and on and on! Worse dinning experience in Melbourne. Christmas Eve and they couldn’t find batteries to put in the table decorations!! Just awful!
    AlluvialA répondu il y a 4 jours
    Thank you for sharing your feedback. We sincerely apologize for the disappointing experience you had with us. It's clear that we fell short in several areas, from staff training to attention to detail, and we deeply regret that this impacted your visit, especially on Christmas Eve. Your comments about the wine list, silverware, and table decorations are concerning, and we will be addressing these issues with our team to ensure this doesn’t happen again. We truly appreciate you taking the time to let us know, and we hope you’ll consider giving us another chance in the future to deliver a much better experience.

    Cet avis est-il utile ?

FAQ

Le restaurant Alluvial est noté 3,4 étoiles par 144 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes
19:00
Des expériences sont disponibles.
Google Map pour Alluvial

495 Collins Street, 3000 Melbourne, AU-VIC

Informations supplémentaires

  • Rue transversale
    William Street
  • Quartier
    Quartier central des affaires de Melbourne (CDB)
  • Heures d'ouverture
    Buffet breakfast lun–ven 06:30–10:30 sam, dim 07:00–11:00 Bar Quotidiennement 06:30–22:30 sam, dim 07:00–22:30 diner Quotidiennement 12:00–15:00 Souper lun–sam 17:00–22:30
  • Prix
    De 41 $A à 100 $A
  • Cuisine(s)
    Australienne Moderne, Déjeuner, Réservation de tables avec bouteilles
  • Atmosphère
    Élégant mais décontracté
  • Dress code
    Tenue de VIlle
  • Parking details
    Aucun
  • Public transit
    Southern Cross Station 5 minutesFlinders Street Station 10 minutesCollins Street Tram Nos: 12, 109, 48
  • Moyens de paiement
    American Express, Diners Club, Espèces non acceptées, JCB, Mastercard, Visa
  • Chef de cuisine
    Charlie Song
  • Animation
    Alluvial is situated on Collins St, close to nearby Etihad Stadium and Spencer St station, making it the perfect place a drink or dinner before a show, concert or sporting match.
  • Renseignements supplémentaires :
    Accès pour personnes à mobilité réduite, Avec vue, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Non-fumeur, Options sans gluten, Salon de thé, Végane, Vin
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  • Conditions d'utilisation
  • Mentions légales
  • Témoins et publicité ciblée par centres d’intérêt
  • Préférences en matière de cookies
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