Alley's Alehouse

4.3

4,3

38 avis

30 $ ou moins

Américaine

Délicieux et bons pour les enfants
Parfait pour déguster des bières artisanales
Adapté aux occasions spéciales

Pinheads & Alley's Alehouse is a family-owned small business founded in Fishers, Indiana. We welcome guests to experience premier dining & entertainment for all ages! Featuring 40 USBC Certified Bowling Lanes, Private Bowling Suites, 80+ games Luxury Arcade Games, Outdoor Patio & Tiki Bar and Alley's Alehouse - our central upscale restaurant & bar.

Effectuer une réservation

Nombre de personnes

2 personnes

DateHeure

16 sept. 2024

19:00

Réservé 1 fois aujourd'hui

Commande en livraison ou à emporter

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Américaine, Pizzeria, Burgers
Heures d'ouverture
lun.–jeu. 11:00–23:00 ven., sam. 11:00–00:00 dim. 11:00–22:00
Numéro de téléphone
(317) 773-9988
Site internet
http://bowlatpinheads.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Code vestimentaire
Tenue décontractée
Chef de cuisine
John Hoog
Service traiteur
Our Executive Chef & culinary team create all catering with fresh ingredients. Our menu options feature a unique twist on classic & signature dishes that give our guests a "not your average bowling alley" experience.
Installations pour l'événement privé
Pinheads & Alley's Alehouse offer premier event options for groups of 15-1000. Featuring 40 bowling lanes, two private bowling suites, a luxury arcade, conference/banquet room & Alley's Alehouse restaurant & bar -our center can accommodate any event ranging from corporate to social.

Endroit
13825 Britton Park Rd, 46038-3501 Fishers, IN
Quartier
Fishers
Infos de stationnement
Stationnement privé
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Brunch le week-end, Cheminée intérieure, Cocktails, Non-fumeur, Options sans gluten, Terrasse, Vin

Avis de 38 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.3

4,3 d'après les évaluations récentes

4,5Plats
3,9Service
4,4Atmosphère
4,2Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Indiana
Délicieux et bons pour les enfants
Indianapolis
Délicieux et bons pour les enfants

38 avis

C
Courtney
Indiana
2 avis
1.0
2 avis
Y est allé·e le 17 août 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
When we first arrived we were sat promptly however the experience went downhill from there. We ordered an app of wings, a pizza, breadsticks, salad, and tenderloin meal. At one point (about 40 mins after we ordered a tray of food was brought out to a neighboring table. There was food on the tray they didn’t order and my table was asked if it was ours. The item being a tenderloin meal. They handed me the plate. About 5 mins later they came and grabbed the plate from me because it belonged to another table and served it to them after it had been sitting in front of me. We waited about an hour total until our food finally came out. The appetizer came out with our meal. The pizza and bread sticks never came out (this was for our kids). I gave my kids my meal while we waited. Our waitress never stopped by until after 30 mins of the partial order being brought out. When asked where the pizza was at she stated it was just held up for a bit in the other kitchen. I did explain to her the service was unacceptable and that the meal we were still waiting on was for children. It should have been higher priority. I told her to cancel it and the breadsticks as everyone was already done eating. We didn’t receive an apology for the situation at all. Also to note my husband had to go get our silverware and did not receive refills. We will not be back. If you do dine here please note that the pizzas come from a second kitchen and they do not prioritize them for diners at the restaurant over the bowling alley. There is a high chance you will not receive your meal all together.
Alley's AlehouseA répondu le 22 août 2024
Thank you for your feedback Courtney, it will be used as a training tool. Your interaction was certainly not a normal experience, far from the standards we hold ourselves to. Our kitchen and cafe prioritize each meal as they come in and process in order received, but it is clear to see that this did not occur and we were not able to complete your meal. Our cafe and kitchen do have slightly different cook times, but that is because of the different items each produces not because of one area of the building or another. I do know this was not a normal situation from our servers, runners, or kitchen and would like the opportunity to earn another chance to show you the great hospitality we are striving to achieve each day. If you would care to, please call so we can discuss further. Mark
Cet avis est-il utile ?
CK
ChristyK
Floride
2 avis
VIP
2.0
2 avis
Y est allé·e le 19 juillet 2024
1. Global 2
2. Plats 4
3. Service 1
4. Atmosphère 3
Great pizza, poor service and terrible management. We have always liked the pizza and Friday night music bingo but will likely not return after our recent experience… our server was clearly overwhelmed and lots of other staff aimlessly wandering around. We had to go to the bar to get water, food came out at all different times and the worst thing was that my daughter was burned by a completely inept server who threw the hot plate at her (instead of letting her know it was warm and setting it down). The manager made excuses and clearly does not have the ability to lead his staff on a busy Friday night. Overall truly terrible and disappointing. We’ll take our money elsewhere- plenty of other good spots.
Cet avis est-il utile ?
TV
TimV
Indiana
2 avis
5.0
2 avis
Y est allé·e le 28 juin 2024
1. Global 5
2. Plats 4
3. Service 3
4. Atmosphère 4
We really enjoy the Friday night Bingo. So fun. Pizza a bit greasy
Alley's AlehouseA répondu le 22 août 2024
Bingo is a great time, thanks for the shout out Tim. Sorry bout the pizza grease, but they sure are good!
Cet avis est-il utile ?
HC
HeatherC
Indiana
5 avis
VIP
1.0
5 avis
Y est allé·e le 21 juin 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 4
although the server was a very nice young man he was so over loaded because they didnt staff correclty that it took13 minutes from the time i was seated to even be acnowledged and i am pretty sure if my friend who works there hadnt checked on me it would have taken longer the food was overpriced and mediocre at best
Alley's AlehouseA répondu le 22 août 2024
I'm sorry you had a bad experience Heather. We have been going through a great deal of server shortages, and would love to have many more servers on the floor. If you have anyone looking, we are hiring! It does upset me to hear about the food quality, we really put a lot of effort into our scratch kitchen. I would be interested to know what you ordered, to see where we missed the level of excellence that we normally produce. Again I'm sorry for the underwhelming experience, and please know we are working every day to improve our service and gain a larger better trained staff. I will be using your review as a coaching tool to help better our performance.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Indiana
3 avis
3.0
3 avis
Y est allé·e le 17 mai 2024
1. Global 3
2. Plats 2
3. Service 3
4. Atmosphère 5
Took a while to get noticed and place drink order. Drinks came in plastic carry out cups. Ordered the nachos that we usually get. They have changed the recipe and they are not as good as they had been. They were also cold when they came out.
Alley's AlehouseA répondu le 22 août 2024
If you were looking for the pulled pork nachos, THEY ARE BACK!!! It was a sad day when they went off the menu. The drinks, however, I do apologize for. Our bartender must have thought you were outside, or going outside? Anyway, we want to get you back in and WOW you with some fantastic nachos, and delicious Signature Cocktails in fancy glassware. Call into the office and ask for Mark, lets try to get together.
Cet avis est-il utile ?
J
Jody
Chicago
3 avis
3.0
3 avis
Y est allé·e le 11 mai 2024
1. Global 3
2. Plats 4
3. Service 1
4. Atmosphère 3
This isn't a criticism of the server, who was in his second day. It's more in the way he was trained (or not trained). It was clear that he did not know how to operate the hand held device, and should have had someone assisting him while he served customers. Our order was incorrect all the way around, from the wrong appetizer, to bringing out two orders of our entree instead of one.
Alley's AlehouseA répondu le 22 août 2024
I'm terribly sorry Jody. This is certainly not an situation we like to hear about, but a necessary one sometimes. Training is a difficult time, and learning a new profession takes time and repetition. They do get shadowing training, but navigating the handheld devices alone can be awkward for a day or two, but they need to go through that experience and time to learn, as you certainly know from starting a new job in your youth. I can hopefully say he has greatly improved his skills on the tablets, and we would love the chance to show you and earn a recommendation. I cannot leave an email address on here, but you can reach me at 317-773-9988, Mark. We can discuss a possible return visit.
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Cleveland
2 avis
5.0
2 avis
Y est allé·e le 11 mai 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Our food took a while, but we did have a party of 22, so we missed part of our bowling time. The manager was great and gave each of the kids a gift card to the arcade!! Will be back when we’re in town next!!
Alley's AlehouseA répondu le 22 août 2024
Thanks for being understanding, we do try to adjust times if possible and all food is available everywhere in the building so you can eat and order on the lanes. Large groups are welcome and we have lots to keep you occupied, sometimes it's just a little tough to get things together for large groups. Again thanks for coming in and being flexible and understanding! We do appreciate you.
Cet avis est-il utile ?
CS
CherylS
Indiana
2 avis
3.0
2 avis
Y est allé·e le 10 mai 2024
1. Global 3
2. Plats 5
3. Service 2
4. Atmosphère 3
Waitress placed an incorrect food order for our table. She eventually brought the correct order but then she also forgot to bring a drink order and another food item. She was very nice but the place wasn’t busy enough to warrant all her mistakes and forgetfulness. One if the items we ordered was a pizza and it was excellent.
Alley's AlehouseA répondu le 22 août 2024
Thanks for the feedback Cheryl. We appreciate your candor and use it a guidance. So glad you enjoyed the pizza, we put a lot of love into them. I do hope to see you again so we get another chance to earn a couple more stars, and show you the hospitality we are striving to accomplish each day. I'm sorry we didn't live up to the standards this time.
Cet avis est-il utile ?
JK
JoyK
Indiana
2 avis
5.0
2 avis
Y est allé·e le 4 mai 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Pinheads food was amazing! We had pizza, wings and kids meals. Everyone talked how delicious everything was. Even the specialty drinks were fabulous!
Alley's AlehouseA répondu le 22 août 2024
That's a Joyous review. Thank you. We keep trying to get better, and change up the menus seasonally. Hope to see you back soon and keep trying new things, you won't be disappointed.
Cet avis est-il utile ?
D
Dinnerdate
Indiana
9 avis
VIP
2.0
9 avis
Y est allé·e le 28 avril 2024
1. Global 2
2. Plats 1
3. Service 2
4. Atmosphère 4
If you need to feed a crowd or kids this is your place. Mediocre food.
Alley's AlehouseA répondu le 30 avril 2024
I apologize that your experience did not meet your expectations. Your feedback is valuable to us, and we appreciate your willingness to share it. To better understand where we fell short, I kindly request that you email me through our website with details about your weekend experience. We are committed to improving and hope to have the opportunity to make it right during your next visit. Thank you for your patience and understanding.
Cet avis est-il utile ?

FAQ

Alley's Alehouse propose des plats à emporter que vous pouvez commander en appelant le restaurant au (317) 773-9988.

Le restaurant Alley's Alehouse est noté 4,3 étoiles par 38 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

Nombre de personnes

2 personnes

DateHeure

16 sept. 2024

19:00

Réservé 1 fois aujourd'hui

Commande en livraison ou à emporter

13825 Britton Park Rd, 46038-3501 Fishers, IN

Informations supplémentaires

Quartier
Fishers
Heures d'ouverture
lun.–jeu. 11:00–23:00 ven., sam. 11:00–00:00 dim. 11:00–22:00
Prix
30 $ ou moins
Cuisine(s)
Américaine, Pizzeria, Burgers
Atmosphère
Décontracté
Code vestimentaire
Tenue décontractée
Infos de stationnement
Stationnement privé
Moyens de paiement
American Express, Discover, Mastercard, Visa
Chef de cuisine
John Hoog
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Brunch le week-end, Cheminée intérieure, Cocktails, Non-fumeur, Options sans gluten, Terrasse, Vin

Site internet
http://bowlatpinheads.com/
Numéro de téléphone
(317) 773-9988
Service traiteur
Our Executive Chef & culinary team create all catering with fresh ingredients. Our menu options feature a unique twist on classic & signature dishes that give our guests a "not your average bowling alley" experience.
Installations pour l'événement privé
Pinheads & Alley's Alehouse offer premier event options for groups of 15-1000. Featuring 40 bowling lanes, two private bowling suites, a luxury arcade, conference/banquet room & Alley's Alehouse restaurant & bar -our center can accommodate any event ranging from corporate to social.

Alley's Alehouse

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires

Menu

Avis de 38 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Alley's Alehouse propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Alley's Alehouse ?

Alley's Alehouse accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires