Alley's Alehouse

4.3

4,3

44 avis

30 $ ou moins

Américaine

Effectuer une réservation

2 personnes

3 nov. 2024

19:00

Réservé 5 fois aujourd'hui

Délicieux et bons pour les enfants
Idéal pour les groupes
Parfait pour déguster des bières artisanales

Pinheads & Alley's Alehouse is a family-owned small business founded in Fishers, Indiana. We welcome guests to experience premier dining & entertainment for all ages! Featuring 40 USBC Certified Bowling Lanes, Private Bowling Suites, 80+ games Luxury Arcade Games, Outdoor Patio & Tiki Bar and Alley's Alehouse - our central upscale restaurant & bar.

Commande en livraison ou à emporter

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Américaine, Pizzeria, Burgers
Heures d'ouverture
lun.–jeu. 11:00–23:00 ven., sam. 11:00–00:00 dim. 11:00–22:00
Numéro de téléphone
(317) 773-9988
Site internet
http://bowlatpinheads.com/
Moyens de paiement
American Express, Discover, Mastercard, Visa
Dress code
Tenue décontractée
Chef de cuisine
John Hoog
Service traiteur
Our Executive Chef & culinary team create all catering with fresh ingredients. Our menu options feature a unique twist on classic & signature dishes that give our guests a "not your average bowling alley" experience.
Installations pour l'événement privé
Pinheads & Alley's Alehouse offer premier event options for groups of 15-1000. Featuring 40 bowling lanes, two private bowling suites, a luxury arcade, conference/banquet room & Alley's Alehouse restaurant & bar -our center can accommodate any event ranging from corporate to social.

Endroit
13825 Britton Park Rd, 46038-3501 Fishers, IN
Quartier
Fishers
Parking details
Stationnement privé
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Brunch le week-end, Cheminée intérieure, Cocktails, Non-fumeur, Options sans gluten, Terrasse, Vin

Avis de 44 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.3

4,3 d'après les évaluations récentes

4,5Plats
4Service
4,4Atmosphère
4,2Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Indiana
Délicieux et bons pour les enfants
Indianapolis
Délicieux et bons pour les enfants

44 avis

T
Tandi
Indiana
4 avis
4.0
4 avis
Y est allé·e le il y a 2 jours
1. Global 4
2. Plats 5
3. Service 3
4. Atmosphère 3
The food was great! The server was really busy and my brother and husband had to wait for food and drinks while the rest of us ate :( Overall good time.
Cet avis est-il utile ?
D
Dave
Indiana
1 avis
VIP
5.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 5
2. Plats 5
3. Service 4
4. Atmosphère 5
Food was great, as always. Wednesday night trivia with Skye is a fixture, so much fun!
Cet avis est-il utile ?
M
Moritta
Indiana
1 avis
5.0
1 avis
Y est allé·e le 20 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
We celebrated my mom’s birthday there after bowling fun and our food was delicious and our hostess Liv was the best!
Cet avis est-il utile ?
D
Dave
Indiana
2 avis
1.0
2 avis
Y est allé·e le 17 octobre 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 4
I never post but feel this is important - I and four of my friends go out for dinner every Thursday. We have visited almost all the restaurants in the northeast corner of Indianapolis, Fishers and Noblesville over the last several years. WE HAVE NEVER EXPERIENCED THE POOR LEVEL OF CUSTOMER SERVICE THAT WE RECEIVED AT ALLEY'S ALEHOUSE. WE WILL NOT GO BACK AND HIGHLY SUGGEST THAT EVERYONE AVOID THAT PLACE. #1. We waited at least 20 minutes before someone initially came to our table. We had to go find our menus ourselves. We ordered two appetizers and, though they were delivered timely we had to hunt down our server to ask for plates to be able to share them. The chicken wings were seriously overcooked, dry and tough. #2. Another 20 minutes goes by before we had to flag down our waiter to place our orders. He didn't know the menu and had to constantly show us his server's app on his ordering device. When asked about anything he only knew what his device told him. #3. Our main order was only partially delivered. One of our group did not receive his entree (pizza). Again it was almost impossible to get anyone's attention to find our server to ask where his meal was. When we finally got his attention we had to ask for napkins and silverware (none on the table when our food was delivered). His response was "Oh... that should be coming out soon". #4. The food came but the waiter never checked back. #5. I intended to order something to go to take home to my wife. We managed to flag down a different waiter but was told "I'm a trainee. I can't take orders." We asked her to find our waiter (pointed to him) and she never approached him. Finally, one of our group had to go get him before he came back to our table. #6. At this point everyone at our table was incensed about the terrible service. I asked that the entree ordered "to go" and the check. He seemed surprised when I expressed doubt to his comment "right away". #7. The manger's customer relations skills were good.
Cet avis est-il utile ?
R
Reid
Indiana
1 avis
5.0
1 avis
Y est allé·e le 4 octobre 2024
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 5
Music bingo night was a ton of fun with great music, atmosphere, and food!
Cet avis est-il utile ?
J
Jennifer
Indiana
1 avis
VIP
1.0
1 avis
Y est allé·e le 29 septembre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Believe they were short on service staff but no excuse for the poor service and food quality we received in a very delayed manor with no explanation or apology.
Cet avis est-il utile ?
C
Courtney
Indiana
2 avis
1.0
2 avis
Y est allé·e le 17 août 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
When we first arrived we were sat promptly however the experience went downhill from there. We ordered an app of wings, a pizza, breadsticks, salad, and tenderloin meal. At one point (about 40 mins after we ordered a tray of food was brought out to a neighboring table. There was food on the tray they didn’t order and my table was asked if it was ours. The item being a tenderloin meal. They handed me the plate. About 5 mins later they came and grabbed the plate from me because it belonged to another table and served it to them after it had been sitting in front of me. We waited about an hour total until our food finally came out. The appetizer came out with our meal. The pizza and bread sticks never came out (this was for our kids). I gave my kids my meal while we waited. Our waitress never stopped by until after 30 mins of the partial order being brought out. When asked where the pizza was at she stated it was just held up for a bit in the other kitchen. I did explain to her the service was unacceptable and that the meal we were still waiting on was for children. It should have been higher priority. I told her to cancel it and the breadsticks as everyone was already done eating. We didn’t receive an apology for the situation at all. Also to note my husband had to go get our silverware and did not receive refills. We will not be back. If you do dine here please note that the pizzas come from a second kitchen and they do not prioritize them for diners at the restaurant over the bowling alley. There is a high chance you will not receive your meal all together.
Alley's AlehouseA répondu le 22 août 2024
Thank you for your feedback Courtney, it will be used as a training tool. Your interaction was certainly not a normal experience, far from the standards we hold ourselves to. Our kitchen and cafe prioritize each meal as they come in and process in order received, but it is clear to see that this did not occur and we were not able to complete your meal. Our cafe and kitchen do have slightly different cook times, but that is because of the different items each produces not because of one area of the building or another. I do know this was not a normal situation from our servers, runners, or kitchen and would like the opportunity to earn another chance to show you the great hospitality we are striving to achieve each day. If you would care to, please call so we can discuss further. Mark
Cet avis est-il utile ?
CK
ChristyK
Floride
2 avis
VIP
2.0
2 avis
Y est allé·e le 19 juillet 2024
1. Global 2
2. Plats 4
3. Service 1
4. Atmosphère 3
Great pizza, poor service and terrible management. We have always liked the pizza and Friday night music bingo but will likely not return after our recent experience… our server was clearly overwhelmed and lots of other staff aimlessly wandering around. We had to go to the bar to get water, food came out at all different times and the worst thing was that my daughter was burned by a completely inept server who threw the hot plate at her (instead of letting her know it was warm and setting it down). The manager made excuses and clearly does not have the ability to lead his staff on a busy Friday night. Overall truly terrible and disappointing. We’ll take our money elsewhere- plenty of other good spots.
Cet avis est-il utile ?
TV
TimV
Indiana
2 avis
5.0
2 avis
Y est allé·e le 28 juin 2024
1. Global 5
2. Plats 4
3. Service 3
4. Atmosphère 4
We really enjoy the Friday night Bingo. So fun. Pizza a bit greasy
Alley's AlehouseA répondu le 22 août 2024
Bingo is a great time, thanks for the shout out Tim. Sorry bout the pizza grease, but they sure are good!
Cet avis est-il utile ?
HC
HeatherC
Indiana
5 avis
VIP
1.0
5 avis
Y est allé·e le 21 juin 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 4
although the server was a very nice young man he was so over loaded because they didnt staff correclty that it took13 minutes from the time i was seated to even be acnowledged and i am pretty sure if my friend who works there hadnt checked on me it would have taken longer the food was overpriced and mediocre at best
Alley's AlehouseA répondu le 22 août 2024
I'm sorry you had a bad experience Heather. We have been going through a great deal of server shortages, and would love to have many more servers on the floor. If you have anyone looking, we are hiring! It does upset me to hear about the food quality, we really put a lot of effort into our scratch kitchen. I would be interested to know what you ordered, to see where we missed the level of excellence that we normally produce. Again I'm sorry for the underwhelming experience, and please know we are working every day to improve our service and gain a larger better trained staff. I will be using your review as a coaching tool to help better our performance.
Cet avis est-il utile ?

FAQ

Alley's Alehouse propose des plats à emporter que vous pouvez commander en appelant le restaurant au (317) 773-9988.

Le restaurant Alley's Alehouse est noté 4,3 étoiles par 44 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

3 nov. 2024

19:00

Réservé 5 fois aujourd'hui

Commande en livraison ou à emporter

13825 Britton Park Rd, 46038-3501 Fishers, IN

Informations supplémentaires

Quartier
Fishers
Heures d'ouverture
lun.–jeu. 11:00–23:00 ven., sam. 11:00–00:00 dim. 11:00–22:00
Prix
30 $ ou moins
Cuisine(s)
Américaine, Pizzeria, Burgers
Atmosphère
Décontracté
Dress code
Tenue décontractée
Parking details
Stationnement privé
Moyens de paiement
American Express, Discover, Mastercard, Visa
Chef de cuisine
John Hoog
Renseignements supplémentaires :
À emporter, Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Brunch le week-end, Cheminée intérieure, Cocktails, Non-fumeur, Options sans gluten, Terrasse, Vin

Site internet
http://bowlatpinheads.com/
Numéro de téléphone
(317) 773-9988
Service traiteur
Our Executive Chef & culinary team create all catering with fresh ingredients. Our menu options feature a unique twist on classic & signature dishes that give our guests a "not your average bowling alley" experience.
Installations pour l'événement privé
Pinheads & Alley's Alehouse offer premier event options for groups of 15-1000. Featuring 40 bowling lanes, two private bowling suites, a luxury arcade, conference/banquet room & Alley's Alehouse restaurant & bar -our center can accommodate any event ranging from corporate to social.

Alley's Alehouse

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires

Menu

Avis de 44 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Alley's Alehouse propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Alley's Alehouse ?

Alley's Alehouse accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Informations supplémentaires