Al dente

Avis sur le restaurant Al dente de personnes qui y ont mangé. Basés sur les notes récentes.

1. K

   Kari

   Vancouver2 avis

   1.0

   Y est allé·e il y a 1 jour

   1. Global 1
   2. Plats 4
   3. Service 1
   4. Atmosphère 3

   Food was good. Had a reservation for four people so not a big group. We were sat at our table and given waters but did not get our first drinks or any service for that matter for another 45minutes. Tried to make eye contact for service and solid avoidance. Our waiter was fantastic once we got him and not his fault at all. We ordered our drinks and food all together for fear of never getting service again. The place is under staffed. He was the waiter and bartender for his tables and was completely run off his feet. Felt really bad for him gave him a great tip. It did slightly ruin our evening and will never go back. There are so many great restaurants on the strip with outstanding service. Sorry Al Dente hard pass.
   

   Al denteA répondu aujourd'hui

   Hi Kari, Thank you for taking the time to share your feedback. We sincerely apologize for the delay in service during your visit. We understand how frustrating it can be to wait that long, and we truly regret that it impacted your evening. As you noted, our team was understaffed that night, and while we are actively working to improve our staffing levels, this is not the experience we strive to provide. We’re grateful for your patience with our server and appreciate that you recognized his hard work. We’d love the opportunity to make it up to you. If you're open to giving us another chance, please reach out to us directly so we can ensure your next visit is a much better experience. Thank you again for your honest feedback, and we hope to welcome you back soon. -Kendra
   

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2. L

   Leland VIP

   Detroit14 avis

   5.0

   Y est allé·e le il y a 4 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Our reliable “go to.” Always great. Amazing soups. Veggie friendly. Five star service without any pretense. Incredible pastas. Street-side patio fun. 😎👍💪🙏
   

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3. A

   Alan

   Grand Boston4 avis

   5.0

   Y est allé·e le il y a 4 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Excellent service and food. Looking forward to going back in the future!
   

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4. R

   Ray VIP

   Los Angeles17 avis

   5.0

   Y est allé·e le il y a 5 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Excellent food. Worth every cent. Great staff. Go out of their way.
   

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5. B

   Becky VIP

   Hawaii37 avis

   5.0

   Y est allé·e le il y a 6 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Our second dinner here in two weeks. We took visiting friends this time. Noel took care of us again and he is fantastic (i probably butchered the spelling of his name). The cannelloni specials was outstanding as was the rest of our food. We will be back before we head home.
   

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6. WH

   WilliamH

   Palm Springs3 avis

   5.0

   Y est allé·e le 19 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Excellent menu. Celery soup was wonderful. Agla Olio was the best! Always has been.
   

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7. T

   Tom VIP

   Dallas21 avis

   5.0

   Y est allé·e le 18 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   We thoroughly enjoyed our Wedding anniversary dinner at Al Dente Trattoria Toscana and Bar on 3/17/2025. Our first time at this wonderful eatery in the heart of Palm Springs, CA. We had the pleasure of Sabrina as our server that night and she was personable and professional. In fact, all of the several wait staff who attended to us and our needs were just as professional as Sabrina. My dining companion and I started out with a glass of pink sparkling wine to toast our 46th anniversary then began our dinner service with a delicious Mista Italiana salad and a plate of Tricolore salad. We split a plate of Pollo Marsala and an order of wonderfully earthy Risotto Tre Funghi. Both dishes were superbly presented, hot and tasted great. To accompany or entrees, we enjoyed a glass of the House Chianti. All the while during our time at Al Dente, not once were we rushed or felt like the wait staff was hovering. Professional, all around. Can’t ask for much more than that in a restaurant. All in all, we enjoyed our time at Al Dente Trattoria Toscana and Bar and will be back, soon! June and Tom S. Colleyville, TX
   

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8. S

   Steve VIP

   New York14 avis

   3.0

   Y est allé·e le 17 mars 2025

   1. Global 3
   2. Plats 5
   3. Service 2
   4. Atmosphère 3

   Food was great. Service was poor. It took forever to get cocktail order and mt friends question was never answered about if non alcoholuc beer was in stock when it was on the menu. Disappointing. Will have to 2nd guess as whether to go back.
   

   Al denteA répondu le 18 mars 2025

   Hi Steve, Thank you for dining with us and for sharing your feedback. We're really glad to hear that you enjoyed the food! We sincerely apologize for the service issues you experienced—your experience is not the standard we strive for. We do have new team members in training, and we’ll be working closely with them to ensure better communication and efficiency. We truly appreciate your patience and would love the opportunity to provide you with a much better experience next time. Please let us know when you plan to visit again—we’d love to welcome you back! -Kendra Al dente
   

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9. L

   Leland VIP

   Detroit14 avis

   5.0

   Y est allé·e le 16 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Always a great experience with superior service, excellent kitchen and check out the vegan friendly soup of the day. Good wine list at very reasonable prices for value. Outside patio with occasional street musicians entertaining is great fun. Inside dining when weather requires it is warm and intimate. Our favorite server Gonzalo is always on his game. Our “go to” in Palm Springs with its wonderful collection of excellent dining. 
   

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10. m

    midwestmarc14 VIP

    Palm Springs39 avis

    3.0

    Y est allé·e le 16 mars 2025

    1. Global 3
    2. Plats 3
    3. Service 5
    4. Atmosphère 3

    The staff were the stars of this dining experience. My husband and I split a burrata salad and chicken parm; our friends had the artichoke chicken and frutte del mar. The dishes were average on the whole. The Burratas were good and fresh the rest of the salad was weak. The chicken parm was basic and really lacked overall flavor, as well as the crispness, of the breadcrumb coating. The mark of a real Italian restaurant is great bread, IMO, and their bread was literally inedible. The staff were lovely. Patient, so respectful and accommodating. Physically, a small, comfortable indoor space and a larger, great outdoor space. I don’t believe any of us will return.
    

    Al denteA répondu le 18 mars 2025

    Hi Marcia, Thank you for dining with us and for sharing your feedback. We’re so happy to hear that our staff made a great impression—they truly care about providing a welcoming and accommodating experience. We’re sorry to hear that the food didn’t meet your expectations. We always strive for flavorful, high-quality dishes, and your input helps us improve. If something isn’t to your liking, please don’t hesitate to let our staff know in the moment—we’re always happy to make adjustments to ensure you have the best experience possible. We’d love the opportunity to welcome you back and make it right. If you decide to give us another try, please feel free to reach out. Best, Kendra Al dente
    

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