Butlers Wharf Chop House Restaurant

Avis sur le restaurant Butlers Wharf Chop House Restaurant de personnes qui y ont mangé. Basés sur les notes récentes.

1. P

   Peter

   Kent4 avis

   4.0

   Y est allé·e il y a 1 jour

   1. Global 4
   2. Plats 4
   3. Service 4
   4. Atmosphère 4

   Nice location , had better for less money .. condiments took a long time to be brought to the table after the food was served.. had to ask for more gravy as the portions were small ..
   

   Butlers Wharf Chop House RestaurantA répondu aujourd'hui

   Hello Peter , Thank you for sharing your feedback! We're glad you enjoyed our location. We truly appreciate your comments about the condiments and portion sizes, and we'll certainly take that into consideration to improve our service. We aim to provide the best possible experience for our guests, and we hope to welcome you back soon for an even better visit! Kind regards , Hilay Patel
   

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2. M

   Michael

   Londres6 avis

   5.0

   Y est allé·e le il y a 2 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   We had a delicious meal. Our waitress was so helpful and great fun. I’ve been a few times and will be back again soon.
   

   Butlers Wharf Chop House RestaurantA répondu aujourd'hui

   Hello Michael , Thank you so much for your kind words! We're thrilled to hear you had a delicious meal and enjoyed the service. Our team works hard to ensure every experience is memorable, and we're so glad you felt that. We can't wait to welcome you back again soon! Kind Regards, Hilay Patel
   

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3. OT

   Utilisateur d'OpenTable VIP

   Londres1 avis

   3.0

   Y est allé·e le il y a 5 jours

   1. Global 3
   2. Plats 3
   3. Service 5
   4. Atmosphère 3

   Overall I think the pricing is very expensive for the quality delivered.
   

   Butlers Wharf Chop House RestaurantA répondu il y a 2 jours

   Thank you for sharing your feedback! We’re sorry to hear that you found the pricing not in line with your expectations. We always strive to provide high-quality food and service, and your comments help us ensure we're meeting our guests’ needs. We truly value your opinion and hope you’ll give us another chance to show you the quality experience we aim to deliver. Please let us know if there's anything specific you'd like us to improve! Kind regard , Hilay Patel
   

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4. R

   Rosie

   Londres4 avis

   4.0

   Y est allé·e le 2 mars 2025

   1. Global 4
   2. Plats 5
   3. Service 3
   4. Atmosphère 5

   Excellent food so tasty. Service was a bit erratic nice waiter but too many tables to manage - our opinion!
   

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5. OT

   Utilisateur d'OpenTable

   Indiana1 avis

   5.0

   Y est allé·e le 2 mars 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   The fish and chips were AMAZING! Loved the location too!
   

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6. OT

   Utilisateur d'OpenTable

   Londres2 avis

   2.0

   Y est allé·e le 1 mars 2025

   1. Global 2
   2. Plats 1
   3. Service 4
   4. Atmosphère 2

   Food was cold and steaks were not cooked as we ordered… but the staff were very nice and offered to redo our order. It was second time lucky! Bit by this time the experience was not nice. I remember when this place was THE steak house to have a great steak… it’s now become an average place to eat with a great view of Tower Bridge! So sad!
   

   Butlers Wharf Chop House RestaurantA répondu il y a 2 jours

   "Thank you for sharing your feedback, and we truly appreciate your understanding. We’re sorry that your experience didn’t meet expectations the first time around. Our team strives to provide the best service, and we're glad we could address your concerns by remaking your order. We are committed to ensuring every guest has a fantastic meal, and we’ll take your feedback to heart to improve further. We’re delighted you enjoyed the view of Tower Bridge, and we hope to have the opportunity to welcome you back for a more seamless experience in the future. Your feedback is invaluable as we continue to improve!" Kind regards, Hilay Patel
   

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7. A

   AMY

   Londres2 avis

   4.0

   Y est allé·e le 28 février 2025

   1. Global 4
   2. Plats 4
   3. Service 3
   4. Atmosphère 3

   Very tasty hangar steak, as were all of the sides!
   

   Butlers Wharf Chop House RestaurantA répondu le 5 mars 2025

   Hello Amy , Thank you for the wonderful feedback! We're so glad you enjoyed the hanger steak and all the sides. It's always great to hear that our dishes hit the mark. We can't wait to have you back for another delicious meal soon! 😊 Kind regards , Hilay Patel
   

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8. T

   Thomas

   Londres1 avis

   1.0

   Y est allé·e le 28 février 2025

   1. Global 1
   2. Plats 1
   3. Service 3
   4. Atmosphère 3

   The meat quality was extremely disappointing, though the service was decent.
   

   Butlers Wharf Chop House RestaurantA répondu le 5 mars 2025

   Hi Thomas , Thank you for sharing your feedback. We're glad to hear you had a positive experience with our service. We’re sorry to hear that the meat quality didn’t meet your expectations, and we truly value your input. We’ll be sure to pass this along to our team to ensure we continue improving. We hope you'll give us another chance to provide you with a better experience next time! Kind Regards , Hilay Patel
   

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9. V

   Valentyna

   Londres2 avis

   5.0

   Y est allé·e le 22 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Our experience was excellent. The most beautiful view to the Tower Bridge, delicious perfectly cooked stakes and super welcoming stuff. Restaurant deserves all 5 stars and I will definitely come back!
   

   Butlers Wharf Chop House RestaurantA répondu le 26 février 2025

   Hello Valentyna , Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed the stunning view of Tower Bridge, our perfectly cooked steaks, and the warm hospitality from our team. Your kind words mean the world to us, and we're honored to have had the opportunity to serve you. We can’t wait to welcome you back for another fantastic experience! See you soon! 😊 Kind regards , Hilay Patel
   

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10. d

    david

    Hertfordshire4 avis

    5.0

    Y est allé·e le 21 février 2025

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5

    First time experience in this stunning restaurant. With amazing views of Tower Bridge, service and food were outstanding. Definitely Would recommend this restaurant to anyone and can not wait to go again.
    

    Butlers Wharf Chop House RestaurantA répondu le 22 février 2025

    Hello David , Thank you so much for sharing your wonderful experience with us! We're delighted to hear that you had an exceptional first visit and enjoyed the breath-taking views of Tower Bridge. It's fantastic to know that both the service and food exceeded your expectations. We truly appreciate your recommendation and can't wait to welcome you back for another unforgettable experience. See you soon! Kind regards , Hilay Patel
    

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