Benihana - Troy, MI

3.8

3,8

4015 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

23 déc. 2024

20:30

Réservé 77 fois aujourd'hui

Adapté aux occasions spéciales
Idéal pour les groupes
Animé

Bienvenue chez Benihana, où vous vivrez une expérience culinaire pas comme les autres ! Installés autour d'une table commune, vous découvrirez tous les secrets du chef alors qu'il vous présentera ses talents dans l'art ancien du Teppanyaki (cuisson des aliments sur plaque chauffante). Vous en aurez plein la vue ! Il ne vous restera qu'à faire votre choix parmi la diversité de savoureux mets qui vous sont proposés (bœuf, poulet ou fruits de mer) et à vous laisser éblouir par cette tradition japonaise. Vous pourrez également vous régaler de sushis préparés par un chef talentueux et vous délecter avec un cocktail signature. Benihana Troy est situé sur Big Beaver Road, entre Crooks Road et Coolidge Highway, près de la Somerset Collection et du Somerset Park Golf Course. L'entrée et le stationnement sont situés à l'arrière du bâtiment. Des frais de service de 18% sont ajoutés à toute facture pour les groupes de huit personnes ou plus. Les réservations ne sont disponibles que dans la zone du teppan (salle à manger principale). Afin de satisfaire tout le monde, les réservations ne sont pas acceptées pour le bar à sushi ou pour l'espace lounge.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun., mar., ven.–dim. 11:00–23:00 mer., jeu. 11:00–22:00
Numéro de téléphone
(248) 649-6340
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
1985 W. Big Beaver Road, 48084 Troy, MI
Quartier
Troy
Rue transversale
Crooks
Parking details
Free parking for Benihana guests
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Recommandé dans

Plats populaires

Avis de 4 015 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.8

3,8 d'après les évaluations récentes

4,2Plats
3,7Service
3,6Atmosphère
3,3Rapport qualité-prix

Bruit • Modéré

4 015 avis

T
Tina
Detroit
1 avis
2.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 2
2. Plats 1
3. Service 1
4. Atmosphère 1
The area we were in was cold as if they had the ac on. Food was just ok. This is visit wasn’t a good experience like we’ve had in the past.
Cet avis est-il utile ?
J
Joe
Detroit
1 avis
2.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 2
2. Plats 2
3. Service 1
4. Atmosphère 2
Wife got scallops, calamari and jumbo shrimp. They over cooked so much. We never got offered our ice cream at the end. And we waited for about 45 minutes once we sat down before we even got soup or salad. First and last time going.
Benihana - Troy, MIA répondu il y a 1 jour
Thanks for the review, Joe. We're sorry to hear that your experience at Benihana - Troy didn't meet your expectations. We apologize for the overcooked scallops, calamari, and jumbo shrimp, as well as the delay in service. We also regret that you felt the value wasn't up to par. Your feedback is invaluable to us as we strive to improve with each and every visit. We hope to have the opportunity to serve you better in the future.
Cet avis est-il utile ?
C
Christina
Toronto
14 avis
3.0
14 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 2
I ‘m not going to lie. It’s not like it was before Covid. It seems like it has never bounced back. Chefs aren’t as good as they use to be. Service isn’t great and management seems to be lacking. This last visit I never got a drink that I asked for 3 times. We weren’t offered tea and ice cream before our bill came even though it was included with our meal. Our poor chef was trying really hard but you could tell that he was inexperienced and we could hardly understand him. And everything seemed to be a bit dirty (washroom, floors etc) This place needs to step up
Benihana - Troy, MIA répondu il y a 2 jours
Thanks for visiting us, Christina. We're sorry to hear about your recent experiences at Benihana - Troy. We understand that things have not been the same and we apologize for any shortcomings in our service and cleanliness. We also regret that you felt our chefs were not up to par. Your feedback is important to us and we assure you that we will take steps to improve. We hope you'll give us another chance to provide a better dining experience.
Cet avis est-il utile ?
H
Helen
Detroit
1 avis
2.0
1 avis
Y est allé·e le 15 décembre 2024
1. Global 2
2. Plats 4
3. Service 2
4. Atmosphère 1
We were excited to try Benihana for the first time but will not be back. We were greeted with a less than friendly hostess, the bathrooms were terrible - unclean and smelly. The atmosphere was dated and the prices were insane! $15 for a single crown and coke, $12.50 for a glass of wine that costs $15 for a bottle at the store. We got 2 sushi rolls (that came out separately) service was mediocre. We each had 1 drink and our bill was $70. Save your money and try one of the other nearby places that will do a much better job.
Benihana - Troy, MIA répondu il y a 7 jours
Hi, Helen! We're really sorry to hear about your disappointing experience at Benihana - Troy. We always aim to deliver a great experience, and we regret that we missed the mark this time. We apologize for the service and the cleanliness issues you mentioned. We take your feedback seriously and will work on these issues. We're also sorry to hear that you found our prices to be high. We strive to provide the best value for our customers and will take your feedback into account. We hope you'll give us another chance in the future. Best, The Management Team
Cet avis est-il utile ?
H
Heather Leigh
Detroit
1 avis
2.0
1 avis
Y est allé·e le 15 décembre 2024
1. Global 2
2. Plats 4
3. Service 2
4. Atmosphère 1
We had an 8:15 pm reservation after shopping for 3 hours … we did not get sorted until 9 pm and we did not have food finished until after 10pm k just had mine boxed … the service was extremely slow they are under staffed and they over book their tables.
Benihana - Troy, MIA répondu le 16 décembre 2024
Hey, Heather! We're really sorry to hear about your recent experience at Benihana - Troy. We understand how frustrating it can be to wait, especially when you're looking forward to a good meal. We're taking your feedback seriously and will work on improving our service speed and seating process. We hope you'll give us another chance to make your dining experience a better one. Thanks for your review, it helps us grow and improve.
Cet avis est-il utile ?
S
Steve
VIP
Detroit
4 avis
1.0
4 avis
Y est allé·e le 15 décembre 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 1
7:30 reservation. Not seated until 8:15 Hibachi not started until 9:30. Finally done at 10:30. 3 hour “experience”
Benihana - Troy, MIA répondu le 16 décembre 2024
Hey Steve! Thanks for the feedback. We're sorry to hear about your experience at our Benihana - Troy location. It's always our goal to provide prompt service and delicious food, and we're sorry we fell short during your visit. We appreciate your patience and understand that waiting for such a long time could be frustrating. Your feedback is crucial for us to improve and we will take your comments on board. We hope you'll give us another chance to provide a better experience. Sincerely, The Management Team
Cet avis est-il utile ?
S
Shay
Detroit
5 avis
3.0
5 avis
Y est allé·e le 12 décembre 2024
1. Global 3
2. Plats 4
3. Service 4
4. Atmosphère 4
Tali did a good job preparing and seasoning the food. However, his focus shifted to the guest at our table who chose to tip him at the beginning of our experience as opposed to the end. Mr. Tali catered to the person who tipped him early and the person with him by giving them more food than others at the grill. Even after asking Tali about our portions Tali dismissed us as though what we asked did not matter. It made the overall experience not so good.
Benihana - Troy, MIA répondu le 15 décembre 2024
Hey Shay, Thank you for sharing your experience at Benihana - Troy. We're glad to hear that you enjoyed preparing and seasoning your food. However, we're sorry to hear that the focus shifted towards you as opposed to you. We understand how this could have affected your overall experience. We strive to provide the best service to all our guests and your feedback is valuable to us. We hope you'll give us another chance to provide a better dining experience. Best Regards, The Management Team
Cet avis est-il utile ?
A
Alliyah
Detroit
1 avis
5.0
1 avis
Y est allé·e le 12 décembre 2024
1. Global 5
2. Plats 5
3. Service 3
4. Atmosphère 4
Bianca our cook was amazing ! Our server was no where to be found most of the time but she did buss the table whenever we did see her towards the end.
Benihana - Troy, MIA répondu le 15 décembre 2024
Thanks for the review, Alliyah! We're thrilled to hear that you had an amazing experience with your food and service at Benihana - Troy. We're sorry to hear that our service did not meet your expectations. We always aim to provide excellent service to all our guests and we're sorry we fell short this time. We appreciate your feedback and will certainly use it to improve. We hope to see you again soon!
Cet avis est-il utile ?
S
Shanell
Detroit
11 avis
5.0
11 avis
Y est allé·e le 11 décembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
My experience was Great! Everything was on point. I didn't have to ask for anything.
Benihana - Troy, MIA répondu le 12 décembre 2024
Hey Shanell, thank you for taking the time to leave us this fantastic review! We're thrilled to hear that your experience at Benihana - Troy was on point and that you didn't have to ask for anything. We strive to provide excellent service to all our guests and your feedback is a testament to our efforts. We appreciate your kind words and look forward to serving you again soon!
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Charlotte
1 avis
5.0
1 avis
Y est allé·e le 10 décembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 4
Our waitress was amazing and our chief was phenomenal. Food was good, our waitress hit all points. Enjoyed our birthday celebration which was the reason why we were there. The staff came out and sang happy Birthday to the birthday boy. Great Service, Great Time.
Benihana - Troy, MIA répondu le 12 décembre 2024
Dear Guest! Thanks for the feedback! We're thrilled to hear that you had a fantastic birthday celebration at Benihana - Troy. It's great to know that our team made your day memorable. We're also glad that you enjoyed our food and found our service to be excellent. We strive to provide an exceptional experience for all our guests. We look forward to serving you again soon!
Cet avis est-il utile ?

FAQ

Benihana - Troy, MI propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Troy, MI est noté 3,8 étoiles par 4015 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

23 déc. 2024

20:30

Réservé 77 fois aujourd'hui

Commande en livraison ou à emporter

1985 W. Big Beaver Road, 48084 Troy, MI

Salles

Informations supplémentaires

Rue transversale
Crooks
Quartier
Troy
Heures d'ouverture
lun., mar., ven.–dim. 11:00–23:00 mer., jeu. 11:00–22:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Free parking for Benihana guests
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(248) 649-6340
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Troy, MI

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Recommandé dans

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day

Plats populaires

Benihana Trio

Shrimp Sushi

Filet Mignon

Menu

Avis de 4 015 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Troy, MI propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Troy, MI ?

Benihana - Troy, MI accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Recommandé dans

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day