Benihana - Troy, MI

3.8

3,8

3974 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

31 oct. 2024

21:30

Réservé 29 fois aujourd'hui

Adapté aux occasions spéciales
Idéal pour les groupes
Délicieux et bons pour les enfants

Bienvenue chez Benihana, où vous vivrez une expérience culinaire pas comme les autres ! Installés autour d'une table commune, vous découvrirez tous les secrets du chef alors qu'il vous présentera ses talents dans l'art ancien du Teppanyaki (cuisson des aliments sur plaque chauffante). Vous en aurez plein la vue ! Il ne vous restera qu'à faire votre choix parmi la diversité de savoureux mets qui vous sont proposés (bœuf, poulet ou fruits de mer) et à vous laisser éblouir par cette tradition japonaise. Vous pourrez également vous régaler de sushis préparés par un chef talentueux et vous délecter avec un cocktail signature. Benihana Troy est situé sur Big Beaver Road, entre Crooks Road et Coolidge Highway, près de la Somerset Collection et du Somerset Park Golf Course. L'entrée et le stationnement sont situés à l'arrière du bâtiment. Des frais de service de 18% sont ajoutés à toute facture pour les groupes de huit personnes ou plus. Les réservations ne sont disponibles que dans la zone du teppan (salle à manger principale). Afin de satisfaire tout le monde, les réservations ne sont pas acceptées pour le bar à sushi ou pour l'espace lounge.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(248) 649-6340
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
1985 W. Big Beaver Road, 48084 Troy, MI
Quartier
Troy
Rue transversale
Crooks
Parking details
Free parking for Benihana guests
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Recommandé dans

Plats populaires

Avis de 3 974 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.8

3,8 d'après les évaluations récentes

4,1Plats
3,7Service
3,7Atmosphère
3,4Rapport qualité-prix

Bruit • Modéré

3 974 avis

S
Sonya
Detroit
4 avis
3.0
4 avis
Y est allé·e le il y a 2 jours
1. Global 3
2. Plats 3
3. Service 3
4. Atmosphère 2
I enjoyed my meal. However, this Benihana location need a bit of scrubbing. The chairs were dirty. The table was sticky. I had to ask for another plate because it had something on it. There was also food and crumbs on the floor.
Cet avis est-il utile ?
A
Andrea
Detroit
1 avis
3.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 3
The chef was great but the service was lack luster. Our server wasn’t present and there were stacks of salad and soup bowls at our table until the meal was over. It was cluttered and besides the chef it wasn’t a good experience. I remember Benihana as being a special place and it felt run down and like I was at an average chain restaurant.
Benihana - Troy, MIA répondu il y a 1 jour
Thanks for the feedback, Andrea! We're glad to hear that you enjoyed the chef's culinary skills at Benihana - Troy. However, we're sorry to hear about your experience with our service. We always strive to provide excellent service to our guests, and it's clear we fell short during your visit. We appreciate your patience and understanding, and we will certainly work on improving our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it up to you in the future. Best regards, The Management Team
Cet avis est-il utile ?
S
Shelly
Detroit
6 avis
3.0
6 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 3
3. Service 4
4. Atmosphère 3
Ashley was wonderful, but the chef was very dull and lacked experience. rice and food was oozing of butter, steak was already cooking when he asked all how we liked it so needless to say mine wasn't medium rare also the shrimp and shrimp appetizer was served last. things have to improve for a almost $50 meal.
Benihana - Troy, MIA répondu il y a 2 jours
Hey Shelly! Thank you for taking the time to share your feedback with us. We're glad to hear that you found our service wonderful and our food tasty. However, we're sorry to hear about your experience with the chef and the shrimp dish. We always aim to deliver the best food and service to our guests, and we regret that we missed the mark on your visit. Your feedback is important to us and we will definitely address these issues with our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you better in the future. Best, Benihana - Troy, MI The Management Team
Cet avis est-il utile ?
M
Mary
Detroit
1 avis
3.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 3
3. Service 1
4. Atmosphère 3
The Asian feel no longer is there. Not one Japanese cook on the floor as well as any Asian servers. The cooks barely entertained our children and could not perform the basic tricks during our meal. Lower food quality, but at a higher price point. Even the sushi rolls were not rolled correctly. They were loose and falling apart. I'm extremely disappointed. I have been going here a couple times out of the year for over 15+ years and will not return. Benihana in Troy is a gimmick money grab.
Benihana - Troy, MIA répondu il y a 2 jours
Hi, Mary! We're truly sorry to hear about your recent experience at Benihana - Troy. It's disheartening to hear that we fell short of your expectations, especially in terms of our culinary offerings and service. We understand that a visit to our restaurant should be a memorable one and we regret that we missed the mark this time. Your feedback is invaluable to us and we assure you that we will take your comments into consideration as we strive to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope that you would consider giving us another chance to provide you with the quality and service that you have come to expect from us over the years. Best regards, The Management Team
Cet avis est-il utile ?
A
Arthur
Detroit
1 avis
5.0
1 avis
Y est allé·e le 24 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
It was great from start to finish, will be going back!
Benihana - Troy, MIA répondu il y a 5 jours
Dear Arthur! Thanks for visiting us at Benihana - Troy! We're thrilled to hear that you had a great experience from start to finish and that you're planning to come back. Your kind words and high ratings for our food, service, and value are greatly appreciated. We look forward to serving you again soon. - The Management Team
Cet avis est-il utile ?
J
Jennifer
Detroit
1 avis
5.0
1 avis
Y est allé·e le 20 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
It was overall a really good experience. My family enjoyed the entire experirnce.
Benihana - Troy, MIA répondu le 22 octobre 2024
Dear Jennifer! Thanks for the review! We're thrilled to hear that your family had a great experience at Benihana - Troy. It's wonderful to know that you all enjoyed the overall experience and our food and service were top-notch. We strive to provide our guests with the best and we're glad we hit the mark for you. We look forward to serving you again soon!
Cet avis est-il utile ?
C
Chanteil
Detroit
1 avis
3.0
1 avis
Y est allé·e le 20 octobre 2024
1. Global 3
2. Plats 4
3. Service 3
4. Atmosphère 3
The chef and food was good. But the plates were dirty with old food stuck to them. The server changed them out and provided us with plastic cutlery. I don't think I will be returning to that location.
Benihana - Troy, MIA répondu le 22 octobre 2024
Dear Chanteil! Thanks for the feedback. We're glad to hear you enjoyed the food at Benihana - Troy. However, we're sorry to hear about the issue with the plates and the state of cleanliness. We take your comments seriously and will ensure this is addressed. We're also sorry to hear you didn't find our service up to par. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll consider giving us another chance to provide you with a better dining experience.
Cet avis est-il utile ?
L
Latoya
Detroit
5 avis
3.0
5 avis
Y est allé·e le 20 octobre 2024
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 3
Our reservations were for 845pm and we didn't start eating until almost 11pm. Our chef had an attitude but I tipped him good anyway because I know it was busy. Food was good though.
Benihana - Troy, MIA répondu le 22 octobre 2024
Thanks for the review, Latoya! We're sorry to hear that your experience at Benihana - Troy didn't meet your expectations. We strive to provide a seamless dining experience, and we apologize if you felt that the timing wasn't up to the mark. We're glad to hear that you enjoyed the food though! We appreciate your feedback on this matter and will certainly use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you again soon.
Cet avis est-il utile ?
E
Erin
Detroit
1 avis
1.0
1 avis
Y est allé·e le 20 octobre 2024
1. Global 1
2. Plats 5
3. Service 1
4. Atmosphère 2
We waiting for two hours before our chef came to the table we were waiting for drink refills overall horrible experience
Benihana - Troy, MIA répondu le 22 octobre 2024
Dear Erin! We're really sorry to hear about your experience at Benihana - Troy. It's never fun to wait for service, especially when you're looking forward to a delicious meal. We understand that your experience was less than satisfactory and for that, we apologize. Your feedback is important to us and we will certainly use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide a better dining experience in the future. Best regards, The Management Team
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Detroit
4 avis
VIP
3.0
4 avis
Y est allé·e le 18 octobre 2024
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 3
We went there for a bday … and announced it in advance.. ordered six course dish also.. No bday song and no ice-cream Chef did a good job with the food… the flair is missing from the old Benihana and could be cleaned up too
Benihana - Troy, MIA répondu le 22 octobre 2024
Dear Guest! Thanks for visiting us at Benihana - Troy. We regret to hear about your experience. We always strive to provide the best service and food to our customers and it's disappointing to know that we fell short this time. We apologize for not meeting your expectations, especially on such a special occasion. Your feedback is important to us and we will certainly look into the flair issue. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right.
Cet avis est-il utile ?

FAQ

Benihana - Troy, MI propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Troy, MI est noté 3,8 étoiles par 3974 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

31 oct. 2024

21:30

Réservé 29 fois aujourd'hui

Commande en livraison ou à emporter

1985 W. Big Beaver Road, 48084 Troy, MI

Salles

Informations supplémentaires

Rue transversale
Crooks
Quartier
Troy
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Free parking for Benihana guests
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(248) 649-6340
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Troy, MI

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Recommandé dans

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day

Plats populaires

Benihana Trio

Shrimp Sushi

Filet Mignon

Menu

Avis de 3 974 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Troy, MI propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Troy, MI ?

Benihana - Troy, MI accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Recommandé dans

100 Detroit / Eastern Michigan Restaurants to Love This Valentine's Day

48 Detroit Restaurants to Connect In For Mother's Day