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Steak And Lobster Xpx - Benihana - Troy, MI, Troy, MI

Benihana - Troy, MI

3.5
3,5
4120 avis
30 $ ou moins
Japonaise

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2 personnes
19:00
Réservé 57 fois aujourd'hui
  • Idéal pour les groupes
  • Adapté aux occasions spéciales
  • Animé
Bienvenue chez Benihana, où vous vivrez une expérience culinaire pas comme les autres ! Installés autour d'une table commune, vous découvrirez tous les secrets du chef alors qu'il vous présentera ses talents dans l'art ancien du Teppanyaki (cuisson des aliments sur plaque chauffante). Vous en aurez plein la vue ! Il ne vous restera qu'à faire votre choix parmi la diversité de savoureux mets qui vous sont proposés (bœuf, poulet ou fruits de mer) et à vous laisser éblouir par cette tradition japonaise. Vous pourrez également vous régaler de sushis préparés par un chef talentueux et vous délecter avec un cocktail signature. Benihana Troy est situé sur Big Beaver Road, entre Crooks Road et Coolidge Highway, près de la Somerset Collection et du Somerset Park Golf Course. L'entrée et le stationnement sont situés à l'arrière du bâtiment. Des frais de service de 18% sont ajoutés à toute facture pour les groupes de huit personnes ou plus. Les réservations ne sont disponibles que dans la zone du teppan (salle à manger principale). Afin de satisfaire tout le monde, les réservations ne sont pas acceptées pour le bar à sushi ou pour l'espace lounge.

Salles

Informations supplémentaires

  • Endroit
    1985 W. Big Beaver Road, 48084 Troy, MI
  • Numéro de téléphone
    (248) 649-6340
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Dress code
    Tenue de VIlle
  • Parking details
    Free parking for Benihana guests
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Delivery & takeout
    Commandez directement

Recommandé dans

Offres

  • $39 TASTE OF BENIHANA

    Plusieurs dates disponibles
    dim. - 11:00 - 22:00,lun. - jeu. - 11:00 - 15:00, 15:00 - 22:00,ven. - 11:00 - 15:00, 15:00 - 23:00,sam. - 11:00 - 23:00
    Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi,  homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.

    $39 TASTE OF BENIHANA photo

  • FLAVORS IN FULL BLOOM

    7 mars 2025 - 2 juin 2025
    dim. - 11:00 - 22:00,lun. - jeu. - 11:00 - 15:00, 15:00 - 22:00,ven. - 11:00 - 15:00, 15:00 - 23:00,sam. - 11:00 - 23:00
    Spring into the season with our newest drink offerings—Dragon Bloom Margarita, Pink Paradise, and Sweet Heat Paloma—available for a limited time only!

    FLAVORS IN FULL BLOOM photo

  • WAGYU OF THE WORLD MENU

    Plusieurs dates disponibles
    dim. - 11:00 - 22:00,lun. - jeu. - 11:00 - 15:00, 15:00 - 22:00,ven. - 11:00 - 15:00, 15:00 - 23:00,sam. - 11:00 - 23:00
    Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more.  Ask your server for more details. Reserve now!

    WAGYU OF THE WORLD MENU photo

Menu

Consulter le menu sur le site internet du restaurant

Avis de 4 120 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.5
3,5 d'après les évaluations récentes
  • 4Plats
  • 3,5Service
  • 3,4Atmosphère
  • 3,2Rapport qualité-prix

Bruit • Modéré

4 120 avis

  1. Gracie

    Minneapolis1 avis

    2.0

    Y est allé·e le il y a 2 jours

    1. Global 2
    2. Plats 4
    3. Service 1
    4. Atmosphère 2
    Our reservation was for 8:45. We didn't get to even order our food until around 9:20. Our server disappeared after delivering salads & soup. We kept our eyes out to flag down the server but we didn't even see her walking around the hibachi dinning room. She didn't show back up until the hibachi chef was almost finished. By this time we had been out of drinks for most of the meal and since soup and salad bowls weren't cleared by the server, we had to move our empty dishes to a nearby empty table. After dinner, we waited and waited for the server to return with boxes and the check. Fed up with the lack of service, one of our fellow diners got up and got everyone boxes from the side table herself. Since it was my birthday I was supposed to get ice cream and gave them sing but none of that happened Once home, both my dining companion and I had a severe bought of diahrea from the food.
    Benihana - Troy, MIA répondu il y a 1 jour
    Dear Gracie, We’re truly sorry to hear about your disappointing experience, especially on your birthday. The delays in service, lack of attention from your server, and missed birthday celebration are unacceptable, and we deeply regret that we didn’t meet your expectations. More importantly, we’re very concerned to learn about the illness you and your dining companion experienced. Your health and safety are our top priorities, and we’d like to investigate this further. Please contact us at [contact info] at your earliest convenience. Thank you for bringing these issues to our attention. We hope to have the opportunity to make this right. Best regards,

    Cet avis est-il utile ?

  2. Lindsay

    Detroit1 avis

    1.0

    Y est allé·e le il y a 3 jours

    1. Global 1
    2. Plats 1
    3. Service 1
    4. Atmosphère 1
    Our resso was for 545 on a Wednesday (3/12/25). We got seated and then as we already ordered (15 min later), they decided to seat another party at our table. Had to wait for them to order which was another 15 min. When ordering, we were asked what kind of rice we wanted. Waitress said “Chicken or veggies fried rice”. We (4 of us) ordered chx FR. Our chef was super slow and boring and did not “perform” and we had 2 kids at our table. It was the LONGEST hibachi cooking experience I’ve ever had. Literally didn’t get done cooking until 715. Everything was smothered in butter. Our bill came and I saw we were charged $7/each fried rice. Had the waitress said when we asked about rice options “it comes with white rice but you can up charge to fried rice”, this would have been okay and not a surprise. So we spent $28 on FRIED RICE. It was $233 for 3 adults and 1 kid. There are better and less expensive hibachi places around town that even include fried rice AND noodles. Will never come back here. You may say, “you pay for the experience” but there was none with our chef.
    Benihana - Troy, MIA répondu il y a 1 jour
    Dear Lindsay, We’re truly sorry for the frustrating experience you had during your recent visit. The long wait, unexpected charges, and lackluster chef performance are unacceptable, especially when celebrating a meal with your family. We deeply regret that we failed to deliver the hibachi experience you expected. We understand your concerns about the fried rice charge and the overall dining experience. Please contact us directly by visiting our "Contact Us" page on our website so we can address this issue and work toward a resolution. Thank you for bringing this to our attention. We hope to make this right. Best regards, The Management Team

    Cet avis est-il utile ?

  3. Melvin VIP

    Detroit9 avis

    4.0

    Y est allé·e le il y a 3 jours

    1. Global 4
    2. Plats 4
    3. Service 5
    4. Atmosphère 3
    Our chef was very good. His eight years of experience made it easy for him to cook and entertain the entire table at the same time.
    Benihana - Troy, MIA répondu il y a 1 jour
    Dear Melvin, Thank you for sharing your great experience! We’re delighted to hear that our chef’s eight years of experience shone through, providing both expertly cooked food and entertaining the entire table. It’s wonderful when our chefs can create a memorable dining experience for our guests! We truly appreciate your feedback and look forward to welcoming you back for another fantastic meal and show soon! Best regards,

    Cet avis est-il utile ?

  4. Megan

    Detroit1 avis

    2.0

    Y est allé·e le il y a 5 jours

    1. Global 2
    2. Plats 2
    3. Service 3
    4. Atmosphère 5
    Need to have more experience cooks and everyone should have the same birthday experience at each table.
    Benihana - Troy, MIA répondu il y a 2 jours
    Hi Megan, Thank you for taking the time to share your feedback. We're sorry to hear that you found some areas of improvement during your visit to Benihana - Troy, MI. We strive to provide a diverse experience for all our guests and we'll certainly take your comments into consideration. We hope to have the opportunity to serve you again and provide a more exceptional dining experience. Best regards, The Management Team

    Cet avis est-il utile ?

  5. Mirakal

    Detroit4 avis

    3.0

    Y est allé·e le il y a 5 jours

    1. Global 3
    2. Plats 5
    3. Service 2
    4. Atmosphère 4
    Service mid food good prices high as hell overall good.
    Benihana - Troy, MIA répondu il y a 3 jours
    Thanks for the feedback, Mirakal! We're glad to hear that you enjoyed our food and found our prices to be good. We're sorry to hear that our service didn't meet your expectations, as we strive to provide the best experience for all our guests. Your feedback is important to us and we will certainly take it into consideration. We hope to serve you again soon at Benihana - Troy, MI.

    Cet avis est-il utile ?

  6. Utilisateur d'OpenTable

    Detroit1 avis

    3.0

    Y est allé·e le il y a 5 jours

    1. Global 3
    2. Plats 2
    3. Service 1
    4. Atmosphère 2
    Waitress was very slow, food was over cooked shrimp very over cooked, chicken very dry, steak was cooked perfect!
    Benihana - Troy, MIA répondu il y a 4 jours
    Dear Guest! We're really sorry to hear about your experience at Benihana - Troy, MI. We take your feedback seriously and it's clear that we didn't meet your expectations this time around. We always aim to deliver a great experience, and we're gutted when we don't meet expectations. We're glad to hear that you enjoyed the steak and found it cooked to your liking, but we're sorry that other aspects of your meal didn't meet your expectations. We appreciate your patience with the service and will definitely take your comments into account as we strive to improve. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team

    Cet avis est-il utile ?

  7. Alicia

    Detroit3 avis

    1.0

    Y est allé·e le il y a 6 jours

    1. Global 1
    2. Plats 1
    3. Service 1
    4. Atmosphère 1
    We had a horrible experience here. Had a reservation at 8:15pm and had to wait an hour to be seated. We were famished so we waited. Big mistake! After being seated we waited and waited and finally 15 minutes the waitress came and took our drink order. After another long wait she finally came back to take our order. We waited again for the chef to come out but it was 10:30pm so we decided to leave. In addition the restaurant was dirty. For the prices they charge I expected more since I’ve been to their other locations. Never again will I patronize that location.
    Benihana - Troy, MIA répondu il y a 5 jours
    Thanks for the review, Alicia. We're truly sorry to hear about your experience at Benihana - Troy, MI. It's clear that we fell short in meeting your expectations, especially regarding the wait times and cleanliness of our restaurant. We understand that dining experience is a valuable part of your visit, and we apologize for any inconvenience caused. We appreciate your feedback as it helps us improve. We hope you'll consider giving us another chance to provide you with the quality service you deserve. Best regards, Benihana - Troy, MI Management Team

    Cet avis est-il utile ?

  8. Linda

    Detroit3 avis

    1.0

    Y est allé·e le il y a 7 jours

    1. Global 1
    2. Plats 1
    3. Service 1
    4. Atmosphère 1
    We arrived at 6:20 and were not seated until 7:15. We ordered drinks 15 minutes later and 2 beers were never brought out when we questioned the waitress she said they ran out. Later we saw other tables receiving the same beer. We waited an additional hour for the chef to arrive at 8:15 started the meal service to find out our grill was the coldest in the restaurant and food was barely cooking and they had no yum yum sauce which is a favorite for our family. Some of our party didn’t even touch their food. The vegetables weren’t cooked and the food was not what we remember of this establishment. At the beginning when the waitress took our order she explained that it was a 6 course meal that included tea and ice cream. This was never offered or brought out. When we asked her about it at the end she said if we would like to wait for it she can bring it out. At this point we were there for 3.5 hours and could not wait any longer so we left. For the price we paid we did not receive the quality of food and service we deserved. My husband also got sick from the fumes at the nearby tables all the smoke was coming straight to him and after 3.5 hours he was unable to eat and sick to his stomach the ventilation was awful. We spoke to the manager upon leaving and he said he would contact us.
    Benihana - Troy, MIA répondu il y a 5 jours
    Thanks for the review, Linda. We're truly sorry to hear about your experience at Benihana - Troy, MI. We apologize for the long wait time, the lack of beverage service, the food quality, and the discomfort caused by the smoke. We also regret that your husband was affected by the air quality. We take your feedback seriously and will use it to improve our service and food quality. We hope you'll give us another chance to provide the quality dining experience our customers deserve.

    Cet avis est-il utile ?

  9. Cheniko

    Detroit1 avis

    1.0

    Y est allé·e le il y a 7 jours

    1. Global 1
    2. Plats 5
    3. Service 1
    4. Atmosphère 1
    Our server was rude. The location is small. Everybody sits on top of each other. The back is the front. It was just a weird atmosphere and the prices were way too expensive. Osaka is much better. They're more affordable and you get noodles and rice and their server smile
    Benihana - Troy, MIA répondu il y a 5 jours
    Hey Cheniko, We're really sorry to hear about your experience at Benihana - Troy, MI. We strive to provide a welcoming atmosphere and high-quality service, and we're disappointed to hear we fell short during your visit. We also understand your concern about our prices, and we'll definitely take your feedback into account. We're glad you enjoyed our noodles and rice, though. We hope you'll give us another chance to provide a better experience in the future.

    Cet avis est-il utile ?

  10. StephM

    Detroit5 avis

    2.0

    Y est allé·e le 6 mars 2025

    1. Global 2
    2. Plats 4
    3. Service 2
    4. Atmosphère 2
    Came for my 10 year old son’s birthday. The restaurant is not clean. Plates were dirty and a few needed to be subbed out before we could eat. The waitress was clearly scattered. They no longer sing happy birthday? Took three asks to get kids menus (my kids are clearly young enough to need one) I ordered a soda water. She brought one then refilled it the rest of our dinner with plain water. However, I was charged $4 for ONE glass of soda water. The soup was so salty it was as though it was a concentrate and not diluted. The chef took a very long time, and was very messy, quite a few times food was falling off the grill onto the table, and when he was scraping to clean off the surface, chunks would fly off and a few hit us. I asked for hot tea and never got it. I used the restroom and I was disgusted. It was a filthy mess. The staff is messy and disheveled, messy multi colored hair, I mean go off with your personal style but I just don’t know where restaurant standards have gone. The price you pay for a family of 5 (with NO DRINKS except for a $4 soda water and one kid only having rice) being over $200 and I feel like I’m in a dirty Coney Island. I don’t usually give negative reviews, but this was the most disappointing experience we’ve had here in a long time. We have visited lots of other locations who operate with much higher standards. The Troy location has been in a steady decline and has recently turned into a dump and my family and I will not be returning. I will personally be contacting a manager in the morning.
    Benihana - Troy, MIA répondu il y a 7 jours
    Dear Stephen, We sincerely apologize for your disappointing experience. This is not the standard we strive to uphold, and we deeply regret the cleanliness, service, and food quality issues you encountered. Your feedback is extremely valuable, and we take it seriously. We will be addressing these concerns with our team to ensure improvements are made. Please know that we appreciate your past visits, and we’d love the opportunity to make things right. Thank you for bringing this to our attention. Best, The Management Team

    Cet avis est-il utile ?

FAQ

Benihana - Troy, MI propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Troy, MI est noté 3,5 étoiles par 4120 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes
19:00
Réservé 57 fois aujourd'hui
Google Map pour Benihana - Troy, MI

1985 W. Big Beaver Road, 48084 Troy, MI

Salles

Informations supplémentaires

  • Numéro de téléphone
    (248) 649-6340
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Dress code
    Tenue de VIlle
  • Parking details
    Free parking for Benihana guests
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Delivery & takeout
    Commandez directement

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