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Benihana - Santa Monica, CA, Santa Monica, CA

Benihana - Santa Monica, CA

4.1
4,1
4071 avis
30 $ ou moins
Japonaise

Effectuer une réservation

2 personnes
19:00
Réservé 62 fois aujourd'hui
  • Idéal pour les groupes
  • Animé
  • Adapté aux occasions spéciales
Le Benihana - Santa Monica vous accueille pour une expérience culinaire unique. Assis en groupe autour d'une table commune, votre chef personnel vous fera découvrir l'art ancien du Teppanyaki. Vous pourrez le voir trancher et émincer les aliments pour préparer des plats qui éblouiront vos yeux et raviront vos papilles, que vous choisissiez un succulent steak, un poulet tendre ou de délicieux fruits de mer. Vous aurez également la possibilité de déguster un cocktail maison ainsi que des sushis préparés par un chef talentueux. Le Benihana est idéalement situé dans le centre-ville de Santa Monica, à seulement un pâté de maison du centre commercial Third Street Promenade et à proximité de stationnement, d'un cinéma ainsi que de l'emblématique jetée de Santa Monica. Au bar-lounge à sushis installé à l'étage, vous surplomberez le spectacle des chefs teppanyaki tout en savourant un cocktail et un apéritif avant votre repas hibachi. Santa Monica est une destination internationale, célèbre pour ses plages dorées ainsi que ses boutiques chic. Le Benihana est l'endroit idéal pour terminer une journée parfaite à Santa Monica.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

  • Atmosphère
    Décontracté
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Numéro de téléphone
    (310) 260-1423
  • Moyens de paiement
    American Express, Discover, Mastercard, Visa
  • Dress code
    Tenue de VIlle
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Quartier
    Santa Monica
  • Rue transversale
    Between Broadway and 4th St
  • Parking details
    Stationnement municipal
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 4 071 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.1
4,1 d'après les évaluations récentes
  • 4,2Plats
  • 4Service
  • 3,9Atmosphère
  • 3,7Rapport qualité-prix

BruitModéré

Apprécié pour

  • Westside

    Délicieux et bons pour les enfants

  • Westside

    Idéal pour les groupes

4 071 avis
  1. Jennifer

    Los Angeles

    12 avis

    VIP
    1.0

    12 avis

    Y est allé·e le il y a 2 jours

    1. Global 1
    2. Plats 3
    3. Service 1
    4. Atmosphère 4
    Let me start this off by saying we love Benihana and specifically this location but today was by far the worst service we’ve had. Our server was Zachary whom was either new or is just horrible. He took our drink orders and brought that back. This is perhaps the only thing he did right. Mid service of food, I asked for hot tea and that never came. When we were done with our food, it took him 20 minutes to reappear to give boxes then another to take our ice cream orders. I ordered a chocolate and so did my husband and 20 minutes later he came and with completely wrong ice cream orders. Not just for us but also for the other parties in our table. Then it took another 20 minutes to come out with our check. We spent more time waiting for him than actually with our chef and eating. This was ridiculous. Manager was involved in the paying of bill and didn’t even apologize. This was a very frustrating experience. Just for context, there were other servers that were constantly attentive to their tables. The table next to us was sat down when our chef was almost done cooking our food and they still ordered, ate, paid their bill and left before we could.
    Benihana - Santa Monica, CAA répondu il y a 1 jour
    Hi Jennifer! We're truly sorry for your experience at Benihana - Santa Monica. We strive for excellent service and it's clear we fell short. We apologize for the delay in service and the mix-up with your orders. We're also sorry for the impact on your dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We value your feedback and will address these issues with our team. Best, The Management Team

    Cet avis est-il utile ?

  2. Daniel

    Los Angeles

    1 avis

    5.0

    1 avis

    Y est allé·e le il y a 5 jours

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Tyler served us at the Santa Monica location he was an outstanding server, will def be back to this location and ask for him!
    Benihana - Santa Monica, CAA répondu il y a 4 jours
    Hey Tyler! Thanks for visiting us at Benihana - Santa Monica! We're thrilled to hear that you had an outstanding experience with us. We always strive to provide excellent service, and we're glad that you appreciated it. It's wonderful to know that you're planning to visit us again. We can't wait to serve you again. Best, The Management Team

    Cet avis est-il utile ?

  3. Evan

    Los Angeles

    3 avis

    VIP
    3.0

    3 avis

    Y est allé·e le il y a 6 jours

    1. Global 3
    2. Plats 5
    3. Service 4
    4. Atmosphère 3
    Our Chef Frankie was wonderful but restaurant management is terrible. We waited 1 hour for our reservation and it would have taken much longer if we hadn’t been assertive. Too many managers standing around with iPads instead of lending a hand to the rest of the staff so things run more smoothly for customers. Again, our chef and server were great but they were suffering because of poor management.
    Benihana - Santa Monica, CAA répondu il y a 5 jours
    Hello Evan! Thanks for the feedback. We're thrilled to hear that you had a wonderful experience with our chef and service. We're sorry to hear about the wait time you experienced, it's not the norm for us and we're working on improving our reservation system. We appreciate your patience and your comments about our management staff. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again soon. Best, Benihana - Santa Monica Management Team

    Cet avis est-il utile ?

  4. Linette

    Los Angeles

    1 avis

    3.0

    1 avis

    Y est allé·e le il y a 6 jours

    1. Global 3
    2. Plats 3
    3. Service 4
    4. Atmosphère 3
    Wait time could be better. Service meets expectations. Good food, a bit salty. Overall great experience!
    Benihana - Santa Monica, CAA répondu il y a 4 jours
    Hey, Linette! Thank you for taking the time to leave us a review. We're glad to hear that you enjoyed our service and food here at Benihana - Santa Monica. We appreciate your feedback about the food being a bit salty and we're always looking for ways to improve. We're happy to know that overall, you had a great experience with us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to see you again soon!

    Cet avis est-il utile ?

  5. Nick

    Los Angeles

    3 avis

    3.0

    3 avis

    Y est allé·e le 10 novembre 2024

    1. Global 3
    2. Plats 3
    3. Service 2
    4. Atmosphère 3
    In my experience, Benihana has been on a steady decline. I love hibachi and the dining concept. But each time I go here, the food is a little worse, the organization worse, the service a little worse. We had a 6.30pm reservation, arrived on time but only sat at table at 7.30. It took until 8pm before any food activity started. They got the order wrong, the chef was disorganized and his skill in preparing the food was average. he had a few tricks, but they weren't focused on cooking skills. Overall, a disappointing experience.
    Benihana - Santa Monica, CAA répondu le 11 novembre 2024
    Hi Nick! We're truly sorry to hear about your recent experience at Benihana - Santa Monica. We strive to provide our guests with exceptional service and delicious food, and it's clear we fell short during your visit. We appreciate your feedback and will take it into consideration as we continually work to improve our restaurant. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Best, The Management Team

    Cet avis est-il utile ?

  6. Nargis

    Los Angeles

    1 avis

    4.0

    1 avis

    Y est allé·e le 8 novembre 2024

    1. Global 4
    2. Plats 5
    3. Service 5
    4. Atmosphère 4
    Don't want to post public comment
    Benihana - Santa Monica, CAA répondu le 9 novembre 2024
    Dear Nargis! Thanks for the review. We're delighted to hear that you enjoyed our food and service at Benihana - Santa Monica. We understand that posting comments on our public profile may have been a bit of a hassle. We're always striving to provide the best experience for our guests, and your feedback helps us do that. We hope to see you again soon.

    Cet avis est-il utile ?

  7. Dana

    Los Angeles

    2 avis

    5.0

    2 avis

    Y est allé·e le 7 novembre 2024

    1. Global 5
    2. Plats 4
    3. Service 4
    4. Atmosphère 3
    Going Early has its perks, of no waiting and good service! Now you need to do that at any time!
    Benihana - Santa Monica, CAA répondu le 9 novembre 2024
    Dear Dana! Thanks for the review! We're thrilled to hear that you enjoyed your early visit to Benihana - Santa Monica. We understand that waiting can sometimes be frustrating and we're glad you appreciated our good service. We're always striving to provide the best value and your feedback helps us in that regard. We hope to see you again soon!

    Cet avis est-il utile ?

  8. Terrence J

    Los Angeles

    7 avis

    5.0

    7 avis

    Y est allé·e le 7 novembre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Great Server/Entertainer Food is excellent and cooking experience is always fun.
    Benihana - Santa Monica, CAA répondu le 8 novembre 2024
    Thanks for the feedback, Terrence! We're thrilled to hear that you had a fun cooking experience at Benihana - Santa Monica. It's wonderful to know that our food and service met your expectations. We strive to provide an excellent dining experience for all our guests. We appreciate your kind words and look forward to serving you again soon. Best, The Management Team

    Cet avis est-il utile ?

  9. Utilisateur d'OpenTable

    Los Angeles

    2 avis

    2.0

    2 avis

    Y est allé·e le 5 novembre 2024

    1. Global 2
    2. Plats 4
    3. Service 1
    4. Atmosphère 2
    The restaurant had max 10 customers and we have been waited for at least 40 minutes for rolls. I was about to go when they bring our lunch. Food was good . But because of the wait I rushed my lunch to be on time at my appointment. I did not enjoy the moment.
    Benihana - Santa Monica, CAA répondu le 7 novembre 2024
    Dear Guest! We're really sorry to hear about your recent experience at Benihana - Santa Monica. It's always our goal to provide excellent service and we're disappointed to hear that we fell short during your visit. We understand that waiting can be frustrating and we apologize for the delay in your lunch. We're glad to hear that you enjoyed the food, but we're sorry that the wait time negatively impacted your overall experience. We appreciate your feedback and will definitely use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team

    Cet avis est-il utile ?

  10. tamara

    Los Angeles

    149 avis

    VIP
    5.0

    149 avis

    Y est allé·e le 5 novembre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    always consistent. great food and very entertaining!
    Benihana - Santa Monica, CAA répondu le 6 novembre 2024
    Hi Tamara! Thank you so much for your kind words and the perfect ratings! We're thrilled to hear that you enjoyed the food and found our service entertaining. We always strive to provide a great dining experience for our guests at Benihana - Santa Monica. We appreciate your feedback and look forward to serving you again soon! Best wishes, The Management Team

    Cet avis est-il utile ?

FAQ

Benihana - Santa Monica, CA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Santa Monica, CA est noté 4,1 étoiles par 4071 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes
19:00
Réservé 62 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Santa Monica, CA

1447 4th Street, 90401 Santa Monica, CA

Salles

Informations supplémentaires

  • Rue transversale
    Between Broadway and 4th St
  • Quartier
    Santa Monica
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Atmosphère
    Décontracté
  • Dress code
    Tenue de VIlle
  • Parking details
    Stationnement municipal
  • Moyens de paiement
    American Express, Discover, Mastercard, Visa
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin
  • Numéro de téléphone
    (310) 260-1423
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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