Benihana - Puente Hills, CA

4.0

3908 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

24 nov. 2024

19:00

Réservé 64 fois aujourd'hui

Adapté aux occasions spéciales
Idéal pour les groupes
Animé

Bienvenue chez Benihana, où vous vivrez une expérience culinaire hors du commun! Ici, les clients sont tous installés ensemble, autour de grandes tables communes. Vous pourrez admirer votre chef personnel mettre en scène l’art ancien du Teppanyaki (méthode de cuisson traditionnelle sur plaque chauffante), le regarder découper, mettre en cubes et préparer un repas qui ravira vos yeux tout comme vos papilles. Que vous choisissiez un succulent bifteck, du tendre poulet ou de délicieux fruits de mer, vous vous régalerez. Vous pourrez également déguster du sushi préparé par un chef talentueux, accompagné d'un cocktail signature. Benihana à Puente Hills a été au service de la communauté de la San Gabriel Valley depuis plus de 25 ans. Local préféré des familles du quartier qui y viennent depuis des générations, joignez-vous aux rangs des fans qui apprécient la cuisine teppenyaki délicieuse et le sushi frais et savoureux. Benihana se situe à quelques minutes en voiture de l'Industrie Hills Golf Course au Pacific Palms Hotel. Des frais de service de 18 % sont ajoutés à la facture pour les groupes de huit convives ou plus.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(626) 912-8784
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
17877 Gale Ave., 91748 Los Angeles, CA
Quartier
Puente Hills
Rue transversale
Azusa Ave
Parking details
Stationnement public
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Recommandé dans

100 Los Angeles Restaurants to Love This Valentine's Day

Avis de 3 908 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.0

4 d'après les évaluations récentes

4,2Plats
4,1Service
3,9Atmosphère
3,8Rapport qualité-prix

Bruit • Modéré

Apprécié pour

San Gabriel Valley
Délicieux et bons pour les enfants
San Gabriel Valley
Idéal pour les groupes
San Gabriel Valley
Adapté aux occasions spéciales
San Gabriel Valley
Animé
San Gabriel Valley
Les plus réservés

3 908 avis

S
Shante
Los Angeles
7 avis
VIP
1.0
7 avis
Y est allé·e le il y a 3 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
This is my second visit at this location within the past month and the service from the chefs has been extremely unacceptable. For whatever reason both chefs gave me the wrong cut of meat, and when I corrected them on it, they basically argued with me about it. This last visit on 11/20 we walked out before our dinner could be served, we were over it. I did call and speak with the manager, Mike. I'm hoping this location makes some major improvements asap.
Benihana - Puente Hills, CAA répondu il y a 2 jours
Hi Shante! We're truly sorry to hear about your recent experience at Benihana - Puente Hills. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We always aim to deliver a great experience, and we're gutted when we miss the mark. Your feedback regarding the meat cut is being addressed. We're also working on improving our service, and your comments have been noted. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to show you the quality service we're known for. Best regards, The Management Team
Cet avis est-il utile ?
M
Monique
Los Angeles
1 avis
5.0
1 avis
Y est allé·e le il y a 6 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Make sure you make reservations & get there early for parking. We had the best time.
Benihana - Puente Hills, CAA répondu il y a 5 jours
Hi, Monique! Thank you for your wonderful review! We're thrilled to hear that you had the best time at Benihana - Puente Hills. It's always our goal to provide excellent service and we're glad we could meet your expectations. We appreciate your understanding about our early hours and parking. We look forward to serving you again soon. - The Management Team
Cet avis est-il utile ?
C
Christina
Los Angeles
1 avis
5.0
1 avis
Y est allé·e le 15 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Birthday discount coupon! Seemed like there were 3 parties with birthdays
Benihana - Puente Hills, CAA répondu il y a 7 jours
Dear Christina! Thanks for visiting us at Benihana - Puente Hills! We're thrilled to hear that you had a great birthday celebration and enjoyed your time with us. We always strive to make special occasions even more memorable with our delicious food and top-notch service. Your kind words are greatly appreciated and we look forward to welcoming you back for more celebrations! Best, The Management Team
Cet avis est-il utile ?
V
Veronica
Los Angeles
1 avis
4.0
1 avis
Y est allé·e le 13 novembre 2024
1. Global 4
2. Plats 4
3. Service 5
4. Atmosphère 3
Our Puente Hills Benihana server was attentive, pleasant, and professional and chef Gavin was wonderful. I told him he should be paid more for his great personality.
Benihana - Puente Hills, CAA répondu il y a 7 jours
Dear Veronica! Thanks for the review! We're thrilled to hear that you enjoyed our Puente Hills Benihana service and the chef's performance. We always strive to provide a top-notch dining experience for our guests. We're sorry to hear that you felt our pricing didn't reflect the quality of our service. We appreciate your feedback and will take it into consideration. We look forward to serving you again soon!
Cet avis est-il utile ?
J
Jessica
Los Angeles
1 avis
5.0
1 avis
Y est allé·e le 12 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
It was a great experience! We celebrated my daughters 16th birthday and they made it so wonderful! My son is autistic and is very picky with his food even though I asked for no butter or pepper I did ask if teriyaki sauce was something I can have as a side for my sons chicken and the chef without any hesitation he quickly got it for my son and my son enjoyed the rest of his dinner! I am so thankful for the dinner and experience we had simply amazing! THANK YOU
Benihana - Puente Hills, CAA répondu le 14 novembre 2024
Dear Jess! Thanks for the feedback! We're thrilled to hear that you and your family had a wonderful celebration of your daughter's 16th birthday at Benihana - Puente Hills. It's great to know that our chef was able to cater to your son's dietary needs and that he enjoyed his meal. We strive to make every dining experience memorable for our guests, and your kind words are a testament to our efforts. We're overjoyed to hear that you had an amazing experience and we can't wait to welcome you back for another memorable one.
Cet avis est-il utile ?
J
Jason
Comté d’Orange
1 avis
4.0
1 avis
Y est allé·e le 11 novembre 2024
1. Global 4
2. Plats 4
3. Service 2
4. Atmosphère 3
long wait before and after seated even with reservation. when soups came out it was already cold.
Benihana - Puente Hills, CAA répondu le 14 novembre 2024
Hey, Jason! We're really sorry to hear about your experience at Benihana - Puente Hills. It's disappointing to hear that the soups were not up to our usual high standards. We also apologize for the long wait you experienced despite having a reservation. We're usually known for our quick service, and we regret that we didn't live up to that during your visit. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance to make it right. Thank you for your understanding. - The Management Team
Cet avis est-il utile ?
C
Curtis
Los Angeles
27 avis
5.0
27 avis
Y est allé·e le 9 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Excellent Customer Service and Food. Our food came out right on time and the server was excellent!!!
Benihana - Puente Hills, CAA répondu le 9 novembre 2024
Thanks for the feedback, Curtis! We're thrilled to hear that you had an excellent experience with us. It's great to know that you found our food and service to be top-notch. We always strive to provide our guests with the best dining experience possible, and your comments affirm that we're on the right track. We hope to see you again soon at Benihana - Puente Hills!
Cet avis est-il utile ?
p
patty
Los Angeles
1 avis
2.0
1 avis
Y est allé·e le 7 novembre 2024
1. Global 2
2. Plats 2
3. Service 1
4. Atmosphère 2
unfortunately, this visit wasn't like the rest. We usually have a great time - good service and great food. This time service was sad to say very bad. waited, waited for our waiter. The chef cooking our food seemed to be in a hurry. I have been to several locations, and they usually cook in the same order. Our Chef literally cooked everything at the same time. appetizers were brought once we were done with the main food. Waiter never came to check if we needed anything. By the end of the night there was a different waiter helping us. Kept apologizing. It was one thing after another. Will I go back to Benihana - Yes. This location - probably not. Manager was kind and heard us out. I would have rather waited to be seated and get full service than to have that type of experience.
Benihana - Puente Hills, CAA répondu le 8 novembre 2024
Hey, Patty! We're really sorry to hear about your recent experience at our Benihana - Puente Hills location. We pride ourselves on our service and quality of food, so it's disappointing to hear that we didn't meet those standards on this occasion. We appreciate your feedback and will certainly take it into account as we continually strive to improve our services. Despite the issues, we're glad to hear that our manager was able to provide you with some comfort. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We truly value your patronage and hope that you will give us another chance to provide the high-quality service you've come to expect from us. Best, The Management Team
Cet avis est-il utile ?
R
Robert
Côte centrale
61 avis
VIP
5.0
61 avis
Y est allé·e le 5 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Always a great meal. Food was good, chef was pleasant and personable. Brian, the bartender was very efficient and friendly
Benihana - Puente Hills, CAA répondu le 6 novembre 2024
Dear Robert! Thanks for visiting us at Benihana - Puente Hills! We're thrilled to hear that you enjoyed your meal and found our chef to be pleasant and personable. It's great to know that our team was able to provide efficient and friendly service. We appreciate your 5-star ratings and your kind words. We look forward to serving you again soon!
Cet avis est-il utile ?
S
Shante
Los Angeles
7 avis
VIP
1.0
7 avis
Y est allé·e le 4 novembre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 3
The chef gave me the wrong steak. I ordered filet Mignon and he gave me hibachi steak. He then proceeded to go back and forth with me stating he did give me the correct steak. I refused to accept that wrong steak and when my waiter came to the table, I asked him to have them cook me the correct steak in the back kitchen. Once the waiter brought me the new steak, it was correct. It was like night and day. Even a lady sitting new to me said, you can tell that was the wrong steak. I did not appreciate having to do all this disputing while just trying to have dinner. I was very upset.
Benihana - Puente Hills, CAA répondu le 7 novembre 2024
Thanks for visiting us, Shante! We're truly sorry to hear about your experience at Benihana - Puente Hills. It's always our goal to provide excellent service and it seems we fell short this time. We understand your frustration with the chef's mistake and the mix-up with the steaks. We appreciate your patience and understanding. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're committed to improving and hope that you will give us another chance to serve you better. Best, The Management Team
Cet avis est-il utile ?

FAQ

Benihana - Puente Hills, CA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Puente Hills, CA est noté 4 étoiles par 3908 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

24 nov. 2024

19:00

Réservé 64 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Puente Hills, CA

17877 Gale Ave., 91748 Los Angeles, CA

Salles

Informations supplémentaires

Rue transversale
Azusa Ave
Quartier
Puente Hills
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(626) 912-8784
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Recommandé dans

100 Los Angeles Restaurants to Love This Valentine's Day

Benihana - Puente Hills, CA

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Recommandé dans

100 Los Angeles Restaurants to Love This Valentine's Day

Menu

Avis de 3 908 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Puente Hills, CA propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Puente Hills, CA ?

Benihana - Puente Hills, CA accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Recommandé dans

100 Los Angeles Restaurants to Love This Valentine's Day