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Benihana - Puente Hills, CA, Los Angeles, CA

Benihana - Puente Hills, CA

4.1
4,1
3876 avis
30 $ ou moins
Japonaise

Effectuer une réservation

2 personnes
21:30
Réservé 44 fois aujourd'hui
  • Adapté aux occasions spéciales
  • Idéal pour les groupes
  • Animé
Bienvenue chez Benihana, où vous vivrez une expérience culinaire hors du commun! Ici, les clients sont tous installés ensemble, autour de grandes tables communes. Vous pourrez admirer votre chef personnel mettre en scène l’art ancien du Teppanyaki (méthode de cuisson traditionnelle sur plaque chauffante), le regarder découper, mettre en cubes et préparer un repas qui ravira vos yeux tout comme vos papilles. Que vous choisissiez un succulent bifteck, du tendre poulet ou de délicieux fruits de mer, vous vous régalerez. Vous pourrez également déguster du sushi préparé par un chef talentueux, accompagné d'un cocktail signature. Benihana à Puente Hills a été au service de la communauté de la San Gabriel Valley depuis plus de 25 ans. Local préféré des familles du quartier qui y viennent depuis des générations, joignez-vous aux rangs des fans qui apprécient la cuisine teppenyaki délicieuse et le sushi frais et savoureux. Benihana se situe à quelques minutes en voiture de l'Industrie Hills Golf Course au Pacific Palms Hotel. Des frais de service de 18 % sont ajoutés à la facture pour les groupes de huit convives ou plus.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

  • Atmosphère
    Décontracté
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Numéro de téléphone
    (626) 912-8784
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Tenue de VIlle
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Quartier
    Puente Hills
  • Rue transversale
    Azusa Ave
  • Parking details
    Stationnement public
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 3 876 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.1
4,1 d'après les évaluations récentes
  • 4,3Plats
  • 4,2Service
  • 4Atmosphère
  • 3,8Rapport qualité-prix

BruitModéré

Apprécié pour

  • San Gabriel Valley

    Délicieux et bons pour les enfants

  • San Gabriel Valley

    Sain

  • San Gabriel Valley

    Tendance

  • San Gabriel Valley

    Adapté aux occasions spéciales

  • San Gabriel Valley

    Les plus réservés

3 876 avis
  1. Rebecca

    Los Angeles

    1 avis

    5.0

    1 avis

    Y est allé·e le il y a 2 jours

    1. Global 5
    2. Plats 4
    3. Service 4
    4. Atmosphère 4
    Was better than the last Time. Last time the chef forgot our shrimp and steak but this time was much better. I am sensitive to noise and asked for seating accommodations but unfortunately I was still seated with others but some were friendly and others were literally coughing and coughing 😓

    Cet avis est-il utile ?

  2. michael

    Las Vegas

    7 avis

    5.0

    7 avis

    Y est allé·e le il y a 2 jours

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Victor has been the only chef I will want to remember for next time!

    Cet avis est-il utile ?

  3. Ramin

    Comté d’Orange

    1 avis

    4.0

    1 avis

    Y est allé·e le il y a 3 jours

    1. Global 4
    2. Plats 5
    3. Service 4
    4. Atmosphère 3
    Real loud. Some kind of plastic vent was going across the dinning room
    Benihana - Puente Hills, CAA répondu il y a 1 jour
    Dear Ramin! Thanks for visiting us at Benihana - Puente Hills. We're sorry to hear that you found our restaurant to be noisy. We appreciate your patience and understanding as we worked to make your dining experience comfortable. We're glad to know that you enjoyed our food and we'll continue to provide excellent service. We hope to welcome you back soon for a more peaceful dining experience.

    Cet avis est-il utile ?

  4. John

    Las Vegas

    4 avis

    1.0

    4 avis

    Y est allé·e le il y a 3 jours

    1. Global 1
    2. Plats 3
    3. Service 3
    4. Atmosphère 2
    We didn’t get seated for an hour and half after our reservation time. Sat at the bar while we waited and never received our appetizers.
    Benihana - Puente Hills, CAA répondu il y a 2 jours
    Dear John! Thanks for visiting us at Benihana - Puente Hills. We are truly sorry to hear about your experience. It's not the norm for our guests to wait for such a long time, and we understand how frustrating it must have been. We appreciate your patience and apologize for the oversight. We're taking your feedback seriously and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide you with the quality service we're known for.

    Cet avis est-il utile ?

  5. Brent

    Comté d’Orange

    16 avis

    VIP
    4.0

    16 avis

    Y est allé·e le il y a 5 jours

    1. Global 4
    2. Plats 5
    3. Service 3
    4. Atmosphère 2
    Food was excellent. Service was very slow. Restaurant said they were short of teppan table cooks. Manager made it up by offering free appetizers. Ambience was not great, their air conditioning must have been out and were using temporary air conditioning being forced through large clear plastic tubes hanging from ceiling. Looked horrible. I’m not even tall but had to duck in order to not hit the tubes.
    Benihana - Puente Hills, CAA répondu il y a 4 jours
    Dear Brent! Thank you for taking the time to review your experience at Benihana - Puente Hills. We're thrilled to hear that you enjoyed our food. However, we're sorry to hear about the slow service and the discomfort you experienced due to the temperature and the air conditioning. We always aim to provide the best service to our guests, and we regret that we fell short this time. Your feedback is invaluable and will be used to improve our service. We hope to have the opportunity to serve you better in the future. Best regards, The Management Team

    Cet avis est-il utile ?

  6. Patty

    Comté d’Orange

    1 avis

    5.0

    1 avis

    Y est allé·e le il y a 6 jours

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    I love this place this is the 2nd time i go for my birthday dinner and we got the same waitress and cook was awesome i plan to go every year and add the husband to the birthday fun
    Benihana - Puente Hills, CAA répondu il y a 4 jours
    Dear Patty! Thanks for visiting us! We're thrilled to hear that you had such a great experience at Benihana - Puente Hills. It's wonderful to know that our team made your birthday dinner even more memorable. We're glad that you had a great time and plan to return for more celebrations. Looking forward to seeing you and your husband again next year!

    Cet avis est-il utile ?

  7. nydia

    Los Angeles

    6 avis

    1.0

    6 avis

    Y est allé·e le il y a 7 jours

    1. Global 1
    2. Plats 4
    3. Service 4
    4. Atmosphère 1
    Let me get this right- the food came at very regular intervals. Meaning drinks, soup/salad, appetizer and then the food was being made so we didn't wait terribly long to get our food. It was timed ok. What I could not get around or fathom was the HORRIBLE white plastic tubes(?) or whatever they were. They made noise, I'm assuming they had a purpose but I don't know what it was. The ventilation was HORRIFIC!! I've never suffered so much in my life. I stayed up until the food was cooked but I kept a towel over my face 99% of the time. I couldn't eat properly, bought 90% of my food home. It was just above a regular place! I've been here multiple times. This time- just horrifying, the level of smoke! My throat was just not able to process the food, my sister and nieces eyes were teary and watery, my son, who has asthma, didn't eat his food, and my mom is the only one who could eat and still be sort of ok. It was not an experience I could wish on anyone. They need to fix their ventilation- my clothes STINK- and it was new clothes for my birthday celebration. The server- great! The bar server who made my drink- AWESOME!!! The ambiance- HORRIBLE, SICKENING. My hair stinks, my jacket, my pants, everything stinks like smoke smoke smoke! I will have to wash it out and hope it comes out.
    Benihana - Puente Hills, CAA répondu il y a 4 jours
    Hi Nydia! We're truly sorry to hear about your recent experience at Benihana - Puente Hills. We appreciate your patience in waiting for the food and your feedback about the white plastic tubes and the ventilation. We're also glad to hear that you enjoyed the drinks and the service. However, we're deeply concerned about the quality of our food and the smell. We're sorry that you and your family had to experience that. We take your comments about the ambiance seriously and will definitely look into it. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have another opportunity to serve you better in the future. Best, The Management Team

    Cet avis est-il utile ?

  8. MelanieP

    Los Angeles

    6 avis

    4.0

    6 avis

    Y est allé·e le 23 septembre 2024

    1. Global 4
    2. Plats 5
    3. Service 4
    4. Atmosphère 3
    Our table for a party of 8, was ready and we were seated right one time. Our chef, Gavin was amazing! He was engaging, entertaining and the food was delicious. I added the scallops to my entree and EVERYTHING was seasoned and cooked to perfections.
    Benihana - Puente Hills, CAA répondu le 24 septembre 2024
    Thanks for visiting us, Melanie! We're thrilled to hear that you and your party had an enjoyable experience at Benihana - Puente Hills. It's great to know that our team was able to provide you with a memorable dining experience. We're glad you enjoyed your scallops and found them to be seasoned perfectly. We strive to provide our guests with a memorable dining experience and your feedback is truly appreciated. We look forward to serving you again soon!

    Cet avis est-il utile ?

  9. Utilisateur d'OpenTable

    Baie de San Fra

    4 avis

    4.0

    4 avis

    Y est allé·e le 20 septembre 2024

    1. Global 4
    2. Plats 5
    3. Service 1
    4. Atmosphère 1
    Out serve Leanee is always in a bad mood second time we have her and she was even rude to the cook
    Benihana - Puente Hills, CAA répondu le 23 septembre 2024
    Dear guest, we are so sorry to hear about your experience at our location. We understand how valuable your time is and we apologize for the inconvenience. We're always striving to improve our service, and your feedback will be taken into account. We hope you'll give us another chance to provide you with a better dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Thank you!

    Cet avis est-il utile ?

  10. Salvador

    Los Angeles

    6 avis

    VIP
    4.0

    6 avis

    Y est allé·e le 19 septembre 2024

    1. Global 4
    2. Plats 2
    3. Service 5
    4. Atmosphère 4
    I’ve been dinning at Benihana for about 30 years now. I had a really bad experience about 4 months ago with a cook at the Arcadia location, since the dish that I like is a spicy food with noodles (Seafood Diablo). The guy just put everything on the corner and the only thing he cooked was the shrimp, and scallops, at the end, he just mixed the noodles with the rest of the food and pour it on my plate. I asked him, could you please keep it a bit longer, I’d like my food well cooked, but he replied that the food is spicy and he doesn’t tolerate that. Same thing happen with the chicken fried rice, it was not well done so when I requested to keep it a bit more,I was ignored, until I insisted, then he just threw it on the grill. Ir was burned from one side and not well done from the other side. Last night we had a party of 8 people and it happen to be the same cook now at the Puente hills location. Since I know the way he prepares the food I asked them to cancel my dinner because we were celebrating a Bday so I didn’t want my family feel uncomfortable. The rice was raw and you could see the butter over it without been cooked, two of my family members got food posoning. Someone is not taking a very good care of how your cooks are preparing the food these days, if I continue to have experiences like this, I will not go back ever again. Lastly, this cook, when I complained about my food at the Arcadia location, he said to me that he will see me at the parking lot.
    Benihana - Puente Hills, CAA répondu le 20 septembre 2024
    Thank you for sharing your feedback. We’re glad to hear that you enjoyed some aspects of your visit, though we’re sorry to hear that others did not meet your expectations. We will review your comments with our team to make improvements. Please visit our "Contact Us" page if you have additional details to share.

    Cet avis est-il utile ?

FAQ

Benihana - Puente Hills, CA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Puente Hills, CA est noté 4,1 étoiles par 3876 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes
21:30
Réservé 44 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Puente Hills, CA

17877 Gale Ave., 91748 Los Angeles, CA

Salles

Informations supplémentaires

  • Rue transversale
    Azusa Ave
  • Quartier
    Puente Hills
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Atmosphère
    Décontracté
  • Dress code
    Tenue de VIlle
  • Parking details
    Stationnement public
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin
  • Numéro de téléphone
    (626) 912-8784
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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  • Mentions légales
  • Témoins et publicité ciblée par centres d’intérêt
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