Benihana - Plymouth Meeting, PA

3.2

3,2

2566 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

16 févr. 2025

19:00

Réservé 50 fois aujourd'hui

Idéal pour les groupes
Adapté aux occasions spéciales
Délicieux et bons pour les enfants

Bienvenue au Benihana, qui vous invite à vivre une expérience culinaire incomparable ! Vous serez assis en groupe autour d'un chef personnel maîtrisant l'art ancien du Teppanyaki. Vous pourrez le voir trancher et émincer les aliments pour préparer des plats qui éblouiront vos yeux et raviront vos papilles, que vous choisissiez un succulent steak, un poulet tendre ou de délicieux fruits de mer. Vous pourrez également déguster des sushis préparés par un chef talentueux, ainsi que des cocktails maison. L'établissement est idéalement situé à côté du centre commercial Plymouth Meeting, juste en face d'AMC Theatres. C'est l'endroit idéal pour souper avant d'aller voir un film ou juste après avoir fait les magasins. Vous aurez la possibilité de déguster vos plats préférés même si vous êtes pressé grâce à notre dîner express proposé du lundi au vendredi de 11h00 à 15h00.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(610) 832-5924
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
508 W Germantown Pike, 19462 Plymouth Meeting, PA
Quartier
Plymouth Meeting
Rue transversale
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
Stationnement public
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Offres

$39 TASTE OF BENIHANA
Plusieurs dates disponibles
dim. - jeu. - 11:00 - 15:00, 15:00 - 22:00,ven. - sam. - 11:00 - 15:00, 15:00 - 23:00
Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi, homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.
NATIONAL MARGARITA DAY - $8 ROCKY’S MARGARITAS!
Seulement 22 févr. 2025
Celebrate National Margarita Day on Saturday, February 22, with $8 Rocky’s Margaritas, available all day, open to close! Crafted with Altos Plata Tequila, Combier d’Orange, organic agave nectar, yuzu, and Grand Marnier, enjoy your margarita in five bold flavors: Traditional | Mango | Passion Fruit | Strawberry Dine-in only. Tax and gratuity not included. Cannot be combined with other offers.
WAGYU OF THE WORLD MENU
Plusieurs dates disponibles
dim. - jeu. - 11:00 - 15:00, 15:00 - 22:00,ven. - sam. - 11:00 - 15:00, 15:00 - 23:00
Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more. Ask your server for more details. Reserve now!

Avis de 2 566 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.2

3,2 d'après les évaluations récentes

3,8Plats
3,2Service
3,3Atmosphère
3Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Philadelphia County
Délicieux et bons pour les enfants
Banlieues Ouest
Délicieux et bons pour les enfants
Banlieues Ouest
Idéal pour les groupes

2 566 avis

B
Brendan
Unspecified
1 avis
2.0
1 avis
Y est allé·e aujourd'hui
1. Global 2
2. Plats 5
3. Service 2
4. Atmosphère 4
I had a reservation for 7:15 and unfortunately did not get sat until 8:00. They were clearly very overbooked and understaffed. The food was delicious as always and our sever was very nice, but we waited very long to even be given our menus.
Cet avis est-il utile ?
K
Keysa
Philadelphie
5 avis
3.0
5 avis
Y est allé·e il y a 1 jour
1. Global 3
2. Plats 5
3. Service 2
4. Atmosphère 4
I haven’t be n here in several years. I was celebrating my birthday. I can’t u sweat and why a table that came after us got started before us? The chef was good and the food was good as well. The service was a bit funky. My husband had a good time as he had never been.
Cet avis est-il utile ?
T
Taniya
Atlantic City
3 avis
1.0
3 avis
Y est allé·e il y a 1 jour
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
If I could give this location zero stars I would. For context I did book a reservation on Friday February 14th - so I was already prepared to be patient and expect some delays when it came to being seated, serviced, and eating but this location on this specific night was just 100% out of control, understaffed, and unprepared for there SCHEDULED RESERVATIONS. Our reservation was for 9:00pm. we areived at 8:50pm. When we walked in the check-in/waiting area was over packed, loud, unorganized, and chaotic. It was so many people that it took 20 minutes to check in (Our check-in time was 9:10pm) Shortly after checking in the manager began to call reservations by name to be seated. By this time it is 9:30pm and our name was not called - after asking the manager why not we were told that they were seating "8:00pm reservations" We than sat and waited til a little after 10:00pm to eventually be called and seated. The host would sit 2-3 tables at a time. We sat at the table for 20 minutes before we received our menus. Then it took 10 more minutes before someone a lady came out and took our orders for our drinks and appetizers. So this is around 10:30pm. Before leaving she states they only have 2 people working at the bar and that is causing all of the delay in the restaurant... We didnt receive our drinks (not our appetizers or main course ordered) until 11:17pm. Meanwhile during all of this 1/3 tables that was seated at the same time as us already had there drinks, alcoholic drinks, appetizers, main course, and there chef was finishing up his show) My partner and I decided to leave ruining our night on Valentines Day. When we were leaving at 11:20pm they were seating 10:00pm reservations. They are scheduled to close at 11:00pm. This location needs to fire everyone starting at the top going down and create a fresh start to ensure proper management, reservations, and customer service. They were obviously overbooked and the managers were not on the same page! DONT COME HERE!!!!!
Cet avis est-il utile ?
S
Stacie
Washington
2 avis
1.0
2 avis
Y est allé·e le il y a 2 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Had a 5:45 reservation. We were seated in the back near the drafty exit door. At 6:30 we had not received anything, not even water. Complained to management and we received water. By 6:45 we hadn’t received anything else. Complained to management who apologized. We left.
Benihana - Plymouth Meeting, PAA répondu il y a 1 jour
Hey Stacie, We're really sorry about your recent experience at Benihana - Plymouth Meeting, PA. We understand how frustrating it can be to wait, especially for such a special occasion. We sincerely apologize for the inconvenience caused and we're committed to make sure it doesn't happen again. We appreciate your patience and understanding and we hope to serve you better in the future. Best, The Management Team
Cet avis est-il utile ?
T
Tara
VIP
Philadelphie
1 avis
3.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 3
2. Plats 3
3. Service 3
4. Atmosphère 3
Although it was not crowded when we got there, we still waited approximately 1 hour and 50 minutes to get our food. This was unacceptable to my cranky, eight-year-old who was starving. Also not great for the adults.
Benihana - Plymouth Meeting, PAA répondu aujourd'hui
Hello Tara, We're sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We understand that waiting can be frustrating, especially when you're hungry. We appreciate your patience and understand that your experience was not up to our usual standards. We're continuously working on improving our service and your feedback is invaluable to us. We hope to have the opportunity to better your experience in the future. Best Regards, The Management Team
Cet avis est-il utile ?
J
Jessica
Philadelphie
1 avis
5.0
1 avis
Y est allé·e le 4 février 2025
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 3
Back to the old Benihana experience I’m used to! Great food and service. It struggled a bit the last couple of years which seemed to be due to a staffing shortage, but that seems to have been resolved.
Benihana - Plymouth Meeting, PAA répondu le 5 février 2025
Hello Jessica, Thank you for your wonderful review and for choosing to dine with us at Benihana - Plymouth Meeting, PA. We're thrilled to hear that you enjoyed our food and service, as we strive to provide the best for our valued guests like you. We're sorry to hear that you felt the service has been a bit lacking in the past. We're also taking note of your feedback regarding our staffing situation. Rest assured, we're working diligently to resolve these issues and ensure a seamless dining experience for our guests. We look forward to welcoming you back soon. Best Regards, The Management Team
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Philadelphie
6 avis
3.0
6 avis
Y est allé·e le 2 février 2025
1. Global 3
2. Plats 5
3. Service 1
4. Atmosphère 3
Food is always good. Service is always painfully slow. They are under staffed and under trained all the time and it shows. We have been going to Benihana for years and we know ahead of time to expect a 3 hour meal. Corporate really needs to better train the staff. It’s not a 1 time experience of bad service. It’s the same repeat service for the last 5 years. Expect to wait an extra 15-30 minutes to be seated from your reservation time. Once seated no one will come to your table not even to give you a glass of water until you get up and ask the manager for a waiter or waitress. We had a 5:30 reservation. Sat down at 6:00pm. At 7:15 we only had salad and soup on the table. I had to get up and ask for water 3 times. The alcoholic drinks that the nice people sitting at our table ordered came out around 7:40pm. Once the chef arrived the meal did move along at normal pace. I had to get up and ask the manager for the check and we still had to wait 10 minutes to get it. We love the food at Benihana which is why we torture ourselves with the same inadequate service every visit. We have tried some other teppanyaki style restaurants but the food at Benihana is best. They always give us a discount off our bill or a gift card to a future visit every time. We do not ask for this. We didn’t even complain that much this visit. The manager always proactively offers it due to the poor service. They know the service is bad. I hope corporate is reading this. They just need some extra staff and better training and Benihana could really be a GREAT experience. They could probably have a whole extra seating but due to the extremely slow service I’m fairly certain they miss out greatly reducing profits. I always tip at least 20% even when service is bad as I know this is their livelihood and I am not sure who is to blame but it sure does make it hard to do that here. We will continue to visit hoping for that better service experience! PLEASE SURPRISE ME NEXT TIME!
Benihana - Plymouth Meeting, PAA répondu le 5 février 2025
Dear Guest! Thank you for your feedback. We're glad to hear that you enjoyed our food, but we're sorry to hear about your experience with our service. It's not typical of our standards, and we're sorry to hear that you felt it wasn't up to par. We take your comments seriously and will work on improving our service. We truly value your patronage and look forward to providing a better experience on your next visit. Best, Benihana - Plymouth Meeting, PA Management Team
Cet avis est-il utile ?
C
Christian
Philadelphie
3 avis
5.0
3 avis
Y est allé·e le 2 février 2025
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Had a great time, food was amazing and the chef was very entertaining. It was very welcoming experience from the moment I walked in.
Benihana - Plymouth Meeting, PAA répondu le 5 février 2025
Hello Christian, We're thrilled to hear that you had a great time at Benihana - Plymouth Meeting, PA! It's wonderful to know that you enjoyed our food and the chef's performance. We strive to create memorable experiences for our guests and it's heartwarming to hear that we succeeded. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back soon! Best, The Management Team
Cet avis est-il utile ?
B
Brandi
VIP
Philadelphie
6 avis
5.0
6 avis
Y est allé·e le 1 février 2025
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 4
Our server Drew (Andrew) & chef MD (Mohammed) were both wonderful.
Benihana - Plymouth Meeting, PAA répondu le 5 février 2025
Hi Brandi, Thank you for taking the time to leave us this review. We're thrilled to hear that you had a wonderful experience at Benihana - Plymouth Meeting, PA. It's great to know that our team was able to provide you with excellent service. We noticed that you rated our food a bit lower and we appreciate your feedback. We're always striving to improve and we'll certainly take your comments into consideration. We hope to see you again soon for another wonderful dining experience. Best regards, The Management Team
Cet avis est-il utile ?
D
Desiree
VIP
Philadelphie
1 avis
1.0
1 avis
Y est allé·e le 26 janvier 2025
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Awful experience! We waited over an hour snd never made it to our table
Benihana - Plymouth Meeting, PAA répondu le 8 février 2025
Thanks for the review, Desiree. We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We strive to provide excellent service and it's clear we fell short during your visit. We understand how frustrating that can be and we sincerely apologize for the inconvenience. We hope you'll give us another chance to show you the quality of service we're known for. Thank you for your feedback.
Cet avis est-il utile ?

FAQ

Benihana - Plymouth Meeting, PA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Plymouth Meeting, PA est noté 3,2 étoiles par 2566 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

16 févr. 2025

19:00

Réservé 50 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Plymouth Meeting, PA

508 W Germantown Pike, 19462 Plymouth Meeting, PA

Salles

Informations supplémentaires

Rue transversale
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Quartier
Plymouth Meeting
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(610) 832-5924
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Offres

$39 TASTE OF BENIHANA

NATIONAL MARGARITA DAY - $8 ROCKY’S MARGARITAS!

WAGYU OF THE WORLD MENU

Menu

Avis de 2 566 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Plymouth Meeting, PA propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Plymouth Meeting, PA ?

Benihana - Plymouth Meeting, PA accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires