Benihana - Plymouth Meeting, PA

3.9

3,9

2521 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

15 nov. 2024

19:00

Réservé 25 fois aujourd'hui

Adapté aux occasions spéciales
Idéal pour les groupes
Délicieux et bons pour les enfants

Bienvenue au Benihana, qui vous invite à vivre une expérience culinaire incomparable ! Vous serez assis en groupe autour d'un chef personnel maîtrisant l'art ancien du Teppanyaki. Vous pourrez le voir trancher et émincer les aliments pour préparer des plats qui éblouiront vos yeux et raviront vos papilles, que vous choisissiez un succulent steak, un poulet tendre ou de délicieux fruits de mer. Vous pourrez également déguster des sushis préparés par un chef talentueux, ainsi que des cocktails maison. L'établissement est idéalement situé à côté du centre commercial Plymouth Meeting, juste en face d'AMC Theatres. C'est l'endroit idéal pour souper avant d'aller voir un film ou juste après avoir fait les magasins. Vous aurez la possibilité de déguster vos plats préférés même si vous êtes pressé grâce à notre dîner express proposé du lundi au vendredi de 11h00 à 15h00.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(610) 832-5924
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
508 W Germantown Pike, 19462 Plymouth Meeting, PA
Quartier
Plymouth Meeting
Rue transversale
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
Stationnement public
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 2 521 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.9

3,9 d'après les évaluations récentes

4,2Plats
4Service
4Atmosphère
3,7Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Philadelphia County
Délicieux et bons pour les enfants
Banlieues Ouest
Délicieux et bons pour les enfants
Banlieues Ouest
Innovant
Banlieues Ouest
Idéal pour les groupes

2 521 avis

J
Jessica
Philadelphie
1 avis
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 1
3. Service 3
4. Atmosphère 2
The stir-fried dishes were too salty as well as soups. Sashimi and sushi weren't fresh either. Prices are high compare to other places. Menus are sticky. It was such a long wait for each plate to come out. Overall we weren't happy at all dining there. Server is good and attentive. It would be our first and last time dining there. Not worth to try at all if anyone would plan on going there. Improvements is definitely in NEED!.
Benihana - Plymouth Meeting, PAA répondu il y a 1 jour
Hey, Jess! We're really sorry to hear about your experience at Benihana - Plymouth Meeting. We strive to provide the best food and service to all our guests, and it's clear we fell short during your visit. We appreciate your feedback on the salty and sushi dishes, as well as the wait times. We're also sorry if our menu seemed sticky. We'll definitely take your feedback into account as we continually work to improve our service and food quality. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance in the future to make it right. Best, The Management Team
Cet avis est-il utile ?
W
William
Philadelphie
128 avis
1.0
128 avis
Y est allé·e le il y a 6 jours
1. Global 1
2. Plats 3
3. Service 5
4. Atmosphère 1
They should seriously close this location. It is so dirty and worn down that I cannot even imagine what the kitchen looks like. Our table was ready 40 minutes after our reservation, and drinks took 1 hour (just water). The wine cooler cabinet was locked, and no one of the staff could get in. They are short about 5 chefs, and the food was just blah. Our poor server was so overwhelmed, but she tried hard, and we tipped her well. The rest of the place gets 1 star if that.
Cet avis est-il utile ?
M
Marissa
Philadelphie
4 avis
1.0
4 avis
Y est allé·e le il y a 6 jours
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
I have to admit, I was very disappointed in our experience this past Saturday night. When were taken to our table my son was placed at the end of the group, not even part of the hibachi table. And he wasn’t even given a place setting until I asked for it two times. And then they didn’t even bring a napkin or chopsticks, which I also had to ask for. We sat at the table for almost an hour before anyone even took our order. I understand that the restaurant was busy, but they didn’t even acknowledge how long we waited. Nobody even apologized. Dishes from leftover food, and even the servers tray and trash from our chopsticks and straw wrappers were left at the table the entire time. Nobody checked in on us or even cleaned up after our space between courses. The food was mediocre in comparison to other times that I’ve visited Benihana or another hibachi restaurant. The place was loud, noisy filthy and poorly run. Finally, at the end, they got my bill wrong twice. It’s like my server didn’t even care what she put on each parties receipts. They had to fix it twice. And then, I believe I was overcharged. I got the Benihana Trio and they actually charged me extra for the rice! Doesn’t rice come standard with a $50 entre? I just don’t get it. Everybody knows me to be a non-complainer but I had to voice how upset I am with this whole experience. Benihana, I really want you to make this up to me. I’m beyond disappointed with you.
Benihana - Plymouth Meeting, PAA répondu il y a 4 jours
Hey, Marissa! We're truly sorry to hear about your disappointing experience at Benihana - Plymouth Meeting. We always strive to provide our guests with a memorable and enjoyable dining experience, and we're gutted when we don’t meet expectations. Your feedback is crucial to us and we assure you that we will address these issues. We understand your frustration and are committed to improving our service. have to admit, I was very disappointed in our experience this past Saturday nightWe hope you will give us another chance to make it right. Best, The Management Team
Cet avis est-il utile ?
A
Allison
Philadelphie
4 avis
3.0
4 avis
Y est allé·e le il y a 6 jours
1. Global 3
2. Plats 5
3. Service 2
4. Atmosphère 4
Food and chef were great, service was extremely slow
Benihana - Plymouth Meeting, PAA répondu il y a 4 jours
Hey, Allison! We appreciate you taking the time to share your experience at Benihana - Plymouth Meeting. We're thrilled to hear that you enjoyed our food and chef. However, we're truly sorry to hear that our service did not meet your expectations. We always aim to provide our guests with prompt and efficient service, and we regret that we fell short in this instance. Your feedback is invaluable to us as it helps us improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Best Regards, The Management Team
Cet avis est-il utile ?
P
Paul
Philadelphie
1 avis
1.0
1 avis
Y est allé·e le 2 novembre 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 2
Heading into this establishment, we had low expectations based on word of mouth reviews, but it was very close to LogoLand where we were with two small children. To our surprise it was far worse than we could have expected. While the food was average for this type of genre, the service was atrocious. First we didn’t get seated until 6:15 for a 5:30 reservation. When we did we waited an eternity for a server to even show up to take drink order, which took another eternity to be delivered to our table. This is just the tip of the iceberg, but in order not to bore you with all the ways the service was atrocious, I’ll skip to the best part; after asking several times for tableware (napkins, forks, chopsticks - anything) our meal was being served and we still didn’t have anything to eat our food with. I would have settled for cheap wooden chopsticks. At that point I had to get up and go to a table that had just been turned over and reset and take 6 place settings back to our table so we could eat. Ultimately, there was not one redeeming thing about the first (and last) visit to Benihana. It deserves 0 stars, but that isn’t allowed on this site. How do they stay in business?
Benihana - Plymouth Meeting, PAA répondu le 6 novembre 2024
Hi, Paul! We're really sorry to hear about your experience at Benihana - Plymouth Meeting. It's disheartening to hear that we fell short of your expectations, especially considering the high standards we set for ourselves. We understand how frustrating it must have been to wait for your order and not receive the service you deserved. We also apologize for the inconvenience you faced due to the table reset. We're taking your feedback seriously and will work on improving our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it up to you in the future. Best, The Management Team
1 personne a trouvé cet avis utile
D
Diamond
Atlantic City
10 avis
2.0
10 avis
Y est allé·e le 2 novembre 2024
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 2
Walked in roughly at 4:25pm. Didn’t receive soup and app until 5:13pm. Keep in mind only half their tables had people at them. We told them it was our first time there and nothing was explained to us. We ordered the 6 course meals. We did not receive mushrooms. As soon as our subpar presentation was complete, we were given the bill. My partner assumed they’d bring the green tea and dessert out after. However, while we waited, workers kept peeping over expecting us to leave but I refused. A lady came over saying “I’m just checking on you all” and I told her what we hadn’t received and requested our dessert to go. She sent out the green tea and after 6 minutes of not receiving the dessert, we were fed up and left. After spending $155 for 2 people(including tip), waiting almost an hour before being served anything, and freezing majority of our meal, you’d think the least we’d get is ice cream in a cup. Do not recommend. This “experience” was not worth the time or price.
Benihana - Plymouth Meeting, PAA répondu le 4 novembre 2024
Hey, Diamond! Thanks for the feedback. We're sorry to hear about your experience at Benihana - Plymouth Meeting. It's disheartening to know that we didn't meet your expectations on this occasion, especially with regards to our service and the delay in serving your dishes. We strive to provide our guests with exceptional service and it's clear we missed the mark this time. Your feedback is crucial to us and we assure you that we will address these issues. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have another chance to show you the level of service we're known for.
Cet avis est-il utile ?
D
David
Atlantic City
2 avis
2.0
2 avis
Y est allé·e le 1 novembre 2024
1. Global 2
2. Plats 2
3. Service 1
4. Atmosphère 3
Disappointing. Food was mediocre at best. Steaks need seasoning. Ordered a glass of wine before starting and it didn't arrive until the entree was served. Won't be back.
Benihana - Plymouth Meeting, PAA répondu le 4 novembre 2024
Hi, David! We're truly sorry to hear about your experience at Benihana - Plymouth Meeting. It's clear that we fell short of our usual standards and for that, we sincerely apologize. We take pride in our food and it's disappointing to know that it didn't meet your expectations. Your feedback about the steaks and the delay in service is noted and will be addressed. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to show you the high-quality dining experience we're known for. Best, The Management Team
Cet avis est-il utile ?
M
Michael
Philadelphie
2 avis
VIP
5.0
2 avis
Y est allé·e le 28 octobre 2024
1. Global 5
2. Plats 5
3. Service 4
4. Atmosphère 5
We love Benihana's in Plymouth Meeting. Both floor managers were great as well as our surver and cook. The service at Benihana's in Plymouth Meeting fell off right after COVID but it is comming back strong. Thanks
Benihana - Plymouth Meeting, PAA répondu le 30 octobre 2024
Dear Michael! Thank you for your positive review! We're delighted to hear that you enjoyed your experience with us and that our team provided excellent service. We appreciate your feedback and hope to welcome you back soon. The Management Team
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Philadelphie
1 avis
5.0
1 avis
Y est allé·e le 27 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
We celebrated my nephew’s 12th birthday and he loved the experience. The staff was great and our chef MD was amazing! Our server was awesome as well. I’ll be a returning customer, for sure!
Benihana - Plymouth Meeting, PAA répondu le 28 octobre 2024
Dear Guest! Thanks for the feedback! We're thrilled to hear that you had a memorable experience celebrating your nephew's 12th birthday at Benihana - Plymouth Meeting. It's great to know that our team's efforts and our chef MD made your visit enjoyable. We're also glad that you appreciated our service. We strive to provide a 5-star experience for all our guests and your review reaffirms that. We look forward to welcoming you back soon!
Cet avis est-il utile ?
T
Tzach
Washington
1 avis
4.0
1 avis
Y est allé·e le 24 octobre 2024
1. Global 4
2. Plats 3
3. Service 3
4. Atmosphère 3
We were a party of 9, two families with kids. The overall experience was good but it took long for the waiter to take our order and the waiter did not explain well all the options we had to choose. The food was tasty, the show was nice but the dessert was poor
Benihana - Plymouth Meeting, PAA répondu le 27 octobre 2024
Thanks for the review, Tzach! We're glad to hear that you enjoyed the food and the show at Benihana - Plymouth Meeting. We apologize for the delay in taking your order and the lack of explanation regarding our dessert options. We appreciate your patience and your feedback helps us improve. We hope to serve you again soon.
Cet avis est-il utile ?

FAQ

Benihana - Plymouth Meeting, PA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Plymouth Meeting, PA est noté 3,9 étoiles par 2521 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

15 nov. 2024

19:00

Réservé 25 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Plymouth Meeting, PA

508 W Germantown Pike, 19462 Plymouth Meeting, PA

Salles

Informations supplémentaires

Rue transversale
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Quartier
Plymouth Meeting
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(610) 832-5924
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 2 521 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Plymouth Meeting, PA propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Plymouth Meeting, PA ?

Benihana - Plymouth Meeting, PA accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires