Benihana - Plymouth Meeting, PA

3.1

3,1

2578 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

15 mars 2025

19:00

Réservé 25 fois aujourd'hui

Idéal pour les groupes
Adapté aux occasions spéciales
Délicieux et bons pour les enfants

Bienvenue au Benihana, qui vous invite à vivre une expérience culinaire incomparable ! Vous serez assis en groupe autour d'un chef personnel maîtrisant l'art ancien du Teppanyaki. Vous pourrez le voir trancher et émincer les aliments pour préparer des plats qui éblouiront vos yeux et raviront vos papilles, que vous choisissiez un succulent steak, un poulet tendre ou de délicieux fruits de mer. Vous pourrez également déguster des sushis préparés par un chef talentueux, ainsi que des cocktails maison. L'établissement est idéalement situé à côté du centre commercial Plymouth Meeting, juste en face d'AMC Theatres. C'est l'endroit idéal pour souper avant d'aller voir un film ou juste après avoir fait les magasins. Vous aurez la possibilité de déguster vos plats préférés même si vous êtes pressé grâce à notre dîner express proposé du lundi au vendredi de 11h00 à 15h00.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(610) 832-5924
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
508 W Germantown Pike, 19462 Plymouth Meeting, PA
Quartier
Plymouth Meeting
Rue transversale
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
Stationnement public
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Offres

$39 TASTE OF BENIHANA
Plusieurs dates disponibles
dim. - jeu. - 11:00 - 15:00, 15:00 - 22:00,ven. - sam. - 11:00 - 15:00, 15:00 - 23:00
Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi, homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.
FLAVORS IN FULL BLOOM
7 mars 2025 - 2 juin 2025
dim. - jeu. - 11:00 - 15:00, 15:00 - 22:00,ven. - sam. - 11:00 - 15:00, 15:00 - 23:00
Spring into the season with our newest drink offerings—Dragon Bloom Margarita, Pink Paradise, and Sweet Heat Paloma—available for a limited time only!
WAGYU OF THE WORLD MENU
Plusieurs dates disponibles
dim. - jeu. - 11:00 - 15:00, 15:00 - 22:00,ven. - sam. - 11:00 - 15:00, 15:00 - 23:00
Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more. Ask your server for more details. Reserve now!

Avis de 2 578 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.1

3,1 d'après les évaluations récentes

3,8Plats
3Service
3,2Atmosphère
3Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Banlieues Ouest
Délicieux et bons pour les enfants
Banlieues Ouest
Idéal pour les groupes

2 578 avis

S
Selene
Philadelphie5 avis
3.0
Y est allé·e le il y a 3 jours
1. Global 3
2. Plats 4
3. Service 3
4. Atmosphère 2
Place has def gone down hill...had to wait 20 minutes before seated when we had a reservation. Very slow service. The food was good but not for the $$$ way to expensive.
Benihana - Plymouth Meeting, PAA répondu il y a 1 jour
Dear Selene, We’re sorry to hear that your recent visit didn’t meet your expectations. We understand how frustrating it can be to wait, especially with a reservation, and we apologize for the delay in seating and the slow service. We always strive to provide a great dining experience, and we regret that we fell short. We appreciate your feedback on pricing and will continue to do our best to offer quality food and service that justifies the cost. Your comments will be shared with our team as we work to improve. We hope you’ll consider giving us another chance in the future. Best regards, The Management Team
Cet avis est-il utile ?
C
Chantell
New York1 avis
1.0
Y est allé·e le il y a 6 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
they make reservations to not honor them, waited almost 3 hours with small children never told us they did not have enough staff, place was dirty, we did not get to eat after 3 hours no one came to our table after that long wait. one thing is being short staff another is not being honest with customer about services and have people waiting with small children knowing you don't have the staff to serve them is disgustingly wrong.
Benihana - Plymouth Meeting, PAA répondu il y a 4 jours
Thanks for the feedback, Chantell. We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We understand how frustrating it can be to have a bad experience and we sincerely apologize for the inconvenience caused. We understand how important it is for families to be able to enjoy their meals together and we're sorry that we didn't meet your expectations in this regard. We're also sorry for the cleanliness issues you encountered. We will take your comments into account as we continually strive to improve our services. We hope you will give us another chance to make it right in the future.
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M
Michael VIP
Philadelphie4 avis
3.0
Y est allé·e le il y a 6 jours
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 3
We had a 6 pm reservation and they didn’t seat us until well after, taking walk-ins before us. After being seated, we didn’t get our drinks from the bar until almost 75-90 minutes later and we had already eaten our appetizer, soup and salad (apparently they claimed they had a new bartender). Things picked up when the hibachi chef eventually came. Food was good, and our group was entertained.
Benihana - Plymouth Meeting, PAA répondu il y a 4 jours
Thanks for the feedback, Michael. We're glad to hear that you enjoyed the food and entertained your group at Benihana - Plymouth Meeting, PA. However, we apologize for the delay in seating and serving you. We understand how frustrating that can be and we'll address this issue with our team to improve our service. We hope to provide you with a more pleasant dining experience in the future.
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DT
DavidT
Pittsburgh1 avis
2.0
Y est allé·e le il y a 6 jours
1. Global 2
2. Plats 4
3. Service 2
4. Atmosphère 2
I’ll echo what others have said. Why allow reservations if you’re not going to honor the time. We had a 7p reservation, got seated at 8p. Once seated the waiter took order and served the soup and salad fairly quickly then we waited again. After waiting about an hour the chef showed up. He was entertaining and the food was decent. One person in our party ordered sushi, they obviously forgot about it because she was done with her meal when it finally arrived. We ate fairly quickly and waited about 30 mins for our check to arrive and then another 20 mins for server to come back so we could pay and leave. The place is dirty, the ventilation isn’t working properly and obviously very understaffed.
Benihana - Plymouth Meeting, PAA répondu il y a 5 jours
Thanks for the review, David. We're sorry to hear about your experience at Benihana - Plymouth Meeting, PA. We understand your frustration regarding the reservation and the wait times. We apologize for the cleanliness and staffing issues you encountered. Your feedback is valuable and will be used to improve our service. We hope you'll give us another chance to make it right. Best, The Management Team
Cet avis est-il utile ?
T
Tony
Philadelphie1 avis
4.0
Y est allé·e le il y a 7 jours
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 5
our dinner was very good. It was a very busy night so we were seated a little later than our reservation and our service was good but not superior like we are used to.
Benihana - Plymouth Meeting, PAA répondu il y a 5 jours
Thanks for the review, Tony! We're glad to hear that you enjoyed your dinner at Benihana - Plymouth Meeting, PA. We're sorry to hear that your experience was a bit later than expected due to the busy night. We're always striving to provide the best service possible, and it sounds like we fell short this time. We appreciate your understanding and patience, and we hope to provide you with an even better experience next time. Thanks again for your feedback!
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d
debbiemp VIP
Philadelphie3 avis
1.0
Y est allé·e le il y a 7 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Seated 45 minutes past reservation time. Very inattentive service. Food was bland. Hibachi chef provided no entertainment compared to other local hibachi options. Informed of bdays on reservation and start of meal and no celebration was provided.
Benihana - Plymouth Meeting, PAA répondu il y a 5 jours
Dear Guest! We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. It's disappointing to know that we didn't meet your expectations, especially on such a special occasion. We strive to provide a memorable dining experience and it's clear we fell short this time. We also apologize for the lack of entertainment provided by our hibachi chef. Your feedback is valuable and will be taken into consideration as we continue to improve our service. We hope you'll give us another opportunity to serve you better in the future. Best regards, The Management Team
Cet avis est-il utile ?
A
Anniesia
Philadelphie1 avis
1.0
Y est allé·e le 2 mars 2025
1. Global 1
2. Plats 5
3. Service 1
4. Atmosphère 1
The chef was outstanding. The service was poor, I made a reservation for 7pm and didn’t get seated until 8:30pm. The waiter took our order and forgot everything. We had to continue calling him and asking him about the items we ordered. I would never go back. Worst experience ever for a supposed to be high end restaurant
Benihana - Plymouth Meeting, PAA répondu le 3 mars 2025
Thanks for visiting us, Anniesia. We're really sorry to hear about your experience at Benihana - Plymouth Meeting, PA. It's disappointing to know that you had to wait for your order and experienced a lack of service. We aim to provide a pleasant dining experience for all our guests, and it's clear we fell short during your visit. We appreciate your feedback and will certainly take it into consideration as we strive to improve our service. We hope you'll give us another chance to make your experience better in the future.
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R
Ronnie
Philadelphie8 avis
3.0
Y est allé·e le 1 mars 2025
1. Global 3
2. Plats 4
3. Service 1
4. Atmosphère 2
We went to celebrate my son’s birthday last night and it was a truly frustrating experience. Although there were numerous empty tables in the back where it was quieter, they seated us right near the door in the very first table next to the cashier. The service was horrible. It took us an hour to get drinks after I. went up to the bartender twice. My daughter asked for soy sauce and had to remind the server to get it twice. The service was incredibly slow to the point that when we were asked to stay to hear the birthday message with the tambourine, we couldn’t wait to get out of there. The food was fine but I do not recommend Benihana’s to anyone.
Benihana - Plymouth Meeting, PAA répondu le 3 mars 2025
Hi Ronnie, We're truly sorry for your disappointing experience at Benihana - Plymouth Meeting, PA. We apologize for the noise and seating issue, and the delay in service. We're glad you enjoyed the food. We take your feedback seriously and will work on improving. We hope to serve you better in the future. Best, The Management Team
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D
Drew
Philadelphie3 avis
3.0
Y est allé·e le 24 février 2025
1. Global 3
2. Plats 3
3. Service 1
4. Atmosphère 1
Had not been to this location in a while as we used to be regulars and stopped going after they changed up menu and we had a very bad service experience a few years ago. We wanted to give it another shot but unfortunately service was slow maybe understaffed. Not clean looking run down and in need of a deep clean on everything. I took a pick of dirty bowls at our side station next to the grill that I had to point out to make sure they did not use. Our table service was far and few between server said he had too many tables. Chef was fine and food was good but for the price and overall experience we will not go back. So bummed they have not been able to turn it around.
Benihana - Plymouth Meeting, PAA répondu le 2 mars 2025
Hey Drew, We're really sorry to hear about your recent experience at Benihana - Plymouth Meeting, PA. It's disheartening to hear that our service and cleanliness didn't meet your expectations. We always aim to provide top-notch service and a clean environment, and we regret that we fell short this time. We're glad you enjoyed the food and found our chef to be fine. However, we understand that you were not satisfied with the overall experience. We appreciate your feedback and will definitely take it into consideration as we continually strive to improve our services. We hope you'll give us another chance in the future to show you the Benihana experience that we're known for. Best, The Management Team
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C
Chris
Philadelphie1 avis
2.0
Y est allé·e le 22 février 2025
1. Global 2
2. Plats 4
3. Service 2
4. Atmosphère 3
1st issue was we made a reservation for 1815. It was extremely busy in the lobby with nowhere to sit. We arrived around 1805, and were not called to sit until almost 1900. After sitting and giving drink orders we waited until about 1920 to take food orders. We still had not received any drinks at that point. At 1930 we finally received our drink orders. Shortly after we received the appetizers we ordered, but were not supplied anything but chopsticks to use. At 1940 the chef came over to start cooking. While he was cooking we finally received the soup portion of the appetizers, but still no silverware. This was after the chef had already served the fried rice along with the shrimp appetizers. We then finally received forks. The chef finished cooking around 2000. We never received the salads we ordered. About 20 min later we had to flag down the server to get our check so we could pay and leave. We were out the door around 2030. As far as the price goes I think they are well over priced. I go to a local hibachi in NE Philly and usually spend around $120, including tip for the same meal for 4 people. I only had myself and my 2 kids, 9 & 6, and it was $225 including tip. Both kids did order adult meals, but they also always order the adult meals when we do hibachi. I will not be returning to this chain again after this poor experience. I have have done a few stand-alone hibachi restaurants now, and found out that private restaurants provide a much better hibachi experience.
Benihana - Plymouth Meeting, PAA répondu le 24 février 2025
Thanks for the feedback, Chris. We're truly sorry to hear about your experience at Benihana - Plymouth Meeting, PA. It's clear that we didn't meet your expectations, especially with the long wait times and the issues with your order. We also understand your concerns about the pricing. We strive to provide a high-quality dining experience and it's clear we fell short this time. Your feedback is invaluable and will help us improve. We hope you'll consider giving us another chance to provide you with the experience you deserve. Best, The Management Team
Cet avis est-il utile ?

FAQ

Benihana - Plymouth Meeting, PA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Plymouth Meeting, PA est noté 3,1 étoiles par 2578 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

15 mars 2025

19:00

Réservé 25 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Plymouth Meeting, PA

508 W Germantown Pike, 19462 Plymouth Meeting, PA

Salles

Informations supplémentaires

Rue transversale
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Quartier
Plymouth Meeting
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(610) 832-5924
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Offres

$39 TASTE OF BENIHANA

FLAVORS IN FULL BLOOM

WAGYU OF THE WORLD MENU

Menu

Avis de 2 578 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Plymouth Meeting, PA propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Plymouth Meeting, PA ?

Benihana - Plymouth Meeting, PA accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires