Benihana - Plymouth Meeting, PA

3.8

3,8

2526 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

17 nov. 2024

19:00

Réservé 31 fois aujourd'hui

Adapté aux occasions spéciales
Idéal pour les groupes
Délicieux et bons pour les enfants

Bienvenue au Benihana, qui vous invite à vivre une expérience culinaire incomparable ! Vous serez assis en groupe autour d'un chef personnel maîtrisant l'art ancien du Teppanyaki. Vous pourrez le voir trancher et émincer les aliments pour préparer des plats qui éblouiront vos yeux et raviront vos papilles, que vous choisissiez un succulent steak, un poulet tendre ou de délicieux fruits de mer. Vous pourrez également déguster des sushis préparés par un chef talentueux, ainsi que des cocktails maison. L'établissement est idéalement situé à côté du centre commercial Plymouth Meeting, juste en face d'AMC Theatres. C'est l'endroit idéal pour souper avant d'aller voir un film ou juste après avoir fait les magasins. Vous aurez la possibilité de déguster vos plats préférés même si vous êtes pressé grâce à notre dîner express proposé du lundi au vendredi de 11h00 à 15h00.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(610) 832-5924
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
508 W Germantown Pike, 19462 Plymouth Meeting, PA
Quartier
Plymouth Meeting
Rue transversale
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
Stationnement public
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 2 526 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.8

3,8 d'après les évaluations récentes

4,1Plats
3,9Service
4Atmosphère
3,6Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Philadelphia County
Délicieux et bons pour les enfants
Banlieues Ouest
Délicieux et bons pour les enfants
Banlieues Ouest
Innovant
Banlieues Ouest
Idéal pour les groupes

2 526 avis

E
Eissie
Caraïbes
1 avis
1.0
1 avis
Y est allé·e aujourd'hui
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 2
I made a reservation for 9pm, by 10pm we did not receive drinks yet or any appetizers & they had just taken our dinner order. I ended up leaving prior to receiving any drinks or food due to poor service. I will most likely not be attempting to dine here again.
Cet avis est-il utile ?
A
Aleisha
Philadelphie
3 avis
2.0
3 avis
Y est allé·e aujourd'hui
1. Global 2
2. Plats 2
3. Service 1
4. Atmosphère 3
when i came in there was no host & the lounge was crowded i sat myself at the bar waited an hour to be serviced an employee was in there yelling my order was wrong my drinks barely had liquor im not going back
Cet avis est-il utile ?
M
Michael
Philadelphie
5 avis
2.0
5 avis
Y est allé·e aujourd'hui
1. Global 2
2. Plats 4
3. Service 2
4. Atmosphère 4
We made a reservation at 7:30pm. We didn’t get seated until 8:15/8:30. We were seated at a table and waited until 9pm for anyone to take our orders because no one knew we, along with other members were there. It was poorly managed.
Cet avis est-il utile ?
HA
HungryAce
Philadelphie
27 avis
VIP
2.0
27 avis
Y est allé·e il y a 1 jour
1. Global 2
2. Plats 4
3. Service 1
4. Atmosphère 3
The place still is dysfunctional. Took an hour to get our soup, chef wasn’t at the right table, server was MIA to the point we got drinks after we were done eating. Go somewhere else…. And I am a Benihana 20 years customer. Just a shame what a disgrace this place is in Plymouth Meeting. I tried again after a year long break from the disaster it was last time (and twice before that).
Cet avis est-il utile ?
FJ
FoodieJ
Philadelphie
12 avis
VIP
5.0
12 avis
Y est allé·e le il y a 3 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 4
This Benihana location has really upped its game from a few years ago! From the moment we walked in, everyone was friendly and accommodating. We were on time for our reservation but requested to have a few minutes at the bar. Bartenders were friendly and served up delicious drinks quickly. Hibachi chef, Hai (not sure of spelling), was outstanding & performed a trick or two I hadn't seen before. Food was delicious. Jenny, who has been there for years and oversees customers' special occasions, was fun & attentive. Our server, Alex, was also friendly & attentive. Bathroom was clean. Couple suggestions - restaurant could use some music so that when hibachi show is over, there is some ambience. Also menus, etc. could use more frequent wipe-down. Overall, they are doing a great job here. It's one of the few Benihanas left in the region - let's keep it bustling with business!
Benihana - Plymouth Meeting, PAA répondu aujourd'hui
Hi FoodieJ, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Benihana - Plymouth Meeting. It's wonderful to know that our team's efforts to enhance the dining experience are appreciated. We're glad you enjoyed the hibachi show and found our food delicious. We also appreciate your suggestion about the music and will take it into consideration. We're delighted to hear that we're one of the few Benihana locations left in the region and look forward to welcoming you and your guests again soon! Best, Benihana - Plymouth Meeting, PA Management Team
Cet avis est-il utile ?
J
Jessica
Philadelphie
1 avis
1.0
1 avis
Y est allé·e le il y a 6 jours
1. Global 1
2. Plats 1
3. Service 3
4. Atmosphère 2
The stir-fried dishes were too salty as well as soups. Sashimi and sushi weren't fresh either. Prices are high compare to other places. Menus are sticky. It was such a long wait for each plate to come out. Overall we weren't happy at all dining there. Server is good and attentive. It would be our first and last time dining there. Not worth to try at all if anyone would plan on going there. Improvements is definitely in NEED!.
Benihana - Plymouth Meeting, PAA répondu il y a 3 jours
Hey, Jess! We're really sorry to hear about your experience at Benihana - Plymouth Meeting. We strive to provide the best food and service to all our guests, and it's clear we fell short during your visit. We appreciate your feedback on the salty and sushi dishes, as well as the wait times. We're also sorry if our menu seemed sticky. We'll definitely take your feedback into account as we continually work to improve our service and food quality. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance in the future to make it right. Best, The Management Team
Cet avis est-il utile ?
W
William
Philadelphie
128 avis
1.0
128 avis
Y est allé·e le 9 novembre 2024
1. Global 1
2. Plats 3
3. Service 5
4. Atmosphère 1
They should seriously close this location. It is so dirty and worn down that I cannot even imagine what the kitchen looks like. Our table was ready 40 minutes after our reservation, and drinks took 1 hour (just water). The wine cooler cabinet was locked, and no one of the staff could get in. They are short about 5 chefs, and the food was just blah. Our poor server was so overwhelmed, but she tried hard, and we tipped her well. The rest of the place gets 1 star if that.
Cet avis est-il utile ?
M
Marissa
Philadelphie
4 avis
1.0
4 avis
Y est allé·e le 9 novembre 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
I have to admit, I was very disappointed in our experience this past Saturday night. When were taken to our table my son was placed at the end of the group, not even part of the hibachi table. And he wasn’t even given a place setting until I asked for it two times. And then they didn’t even bring a napkin or chopsticks, which I also had to ask for. We sat at the table for almost an hour before anyone even took our order. I understand that the restaurant was busy, but they didn’t even acknowledge how long we waited. Nobody even apologized. Dishes from leftover food, and even the servers tray and trash from our chopsticks and straw wrappers were left at the table the entire time. Nobody checked in on us or even cleaned up after our space between courses. The food was mediocre in comparison to other times that I’ve visited Benihana or another hibachi restaurant. The place was loud, noisy filthy and poorly run. Finally, at the end, they got my bill wrong twice. It’s like my server didn’t even care what she put on each parties receipts. They had to fix it twice. And then, I believe I was overcharged. I got the Benihana Trio and they actually charged me extra for the rice! Doesn’t rice come standard with a $50 entre? I just don’t get it. Everybody knows me to be a non-complainer but I had to voice how upset I am with this whole experience. Benihana, I really want you to make this up to me. I’m beyond disappointed with you.
Benihana - Plymouth Meeting, PAA répondu il y a 6 jours
Hey, Marissa! We're truly sorry to hear about your disappointing experience at Benihana - Plymouth Meeting. We always strive to provide our guests with a memorable and enjoyable dining experience, and we're gutted when we don’t meet expectations. Your feedback is crucial to us and we assure you that we will address these issues. We understand your frustration and are committed to improving our service. have to admit, I was very disappointed in our experience this past Saturday nightWe hope you will give us another chance to make it right. Best, The Management Team
Cet avis est-il utile ?
A
Allison
Philadelphie
4 avis
3.0
4 avis
Y est allé·e le 9 novembre 2024
1. Global 3
2. Plats 5
3. Service 2
4. Atmosphère 4
Food and chef were great, service was extremely slow
Benihana - Plymouth Meeting, PAA répondu il y a 6 jours
Hey, Allison! We appreciate you taking the time to share your experience at Benihana - Plymouth Meeting. We're thrilled to hear that you enjoyed our food and chef. However, we're truly sorry to hear that our service did not meet your expectations. We always aim to provide our guests with prompt and efficient service, and we regret that we fell short in this instance. Your feedback is invaluable to us as it helps us improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Best Regards, The Management Team
Cet avis est-il utile ?
P
Paul
Philadelphie
1 avis
1.0
1 avis
Y est allé·e le 2 novembre 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 2
Heading into this establishment, we had low expectations based on word of mouth reviews, but it was very close to LogoLand where we were with two small children. To our surprise it was far worse than we could have expected. While the food was average for this type of genre, the service was atrocious. First we didn’t get seated until 6:15 for a 5:30 reservation. When we did we waited an eternity for a server to even show up to take drink order, which took another eternity to be delivered to our table. This is just the tip of the iceberg, but in order not to bore you with all the ways the service was atrocious, I’ll skip to the best part; after asking several times for tableware (napkins, forks, chopsticks - anything) our meal was being served and we still didn’t have anything to eat our food with. I would have settled for cheap wooden chopsticks. At that point I had to get up and go to a table that had just been turned over and reset and take 6 place settings back to our table so we could eat. Ultimately, there was not one redeeming thing about the first (and last) visit to Benihana. It deserves 0 stars, but that isn’t allowed on this site. How do they stay in business?
Benihana - Plymouth Meeting, PAA répondu le 6 novembre 2024
Hi, Paul! We're really sorry to hear about your experience at Benihana - Plymouth Meeting. It's disheartening to hear that we fell short of your expectations, especially considering the high standards we set for ourselves. We understand how frustrating it must have been to wait for your order and not receive the service you deserved. We also apologize for the inconvenience you faced due to the table reset. We're taking your feedback seriously and will work on improving our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it up to you in the future. Best, The Management Team
1 personne a trouvé cet avis utile

FAQ

Benihana - Plymouth Meeting, PA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Plymouth Meeting, PA est noté 3,8 étoiles par 2526 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

17 nov. 2024

19:00

Réservé 31 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Plymouth Meeting, PA

508 W Germantown Pike, 19462 Plymouth Meeting, PA

Salles

Informations supplémentaires

Rue transversale
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Quartier
Plymouth Meeting
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(610) 832-5924
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 2 526 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Plymouth Meeting, PA propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Plymouth Meeting, PA ?

Benihana - Plymouth Meeting, PA accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires