Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

3.7

3,7

2991 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

18 nov. 2024

19:00

Réservé 28 fois aujourd'hui

Idéal pour les groupes
Animé
Délicieux et bons pour les enfants

Bienvenue au Benihana où vous allez vivre une expérience culinaire inédite ! Assis en groupe autour d'une table commune, votre chef personnel vous fera découvrir l'art ancien du Teppanyaki. Vous pourrez le voir trancher et émincer les aliments pour préparer des plats qui éblouiront vos yeux et raviront vos papilles, que vous choisissiez un succulent steak, un poulet tendre ou de délicieux fruits de mer. Vous pourrez également déguster des sushis cuisinés par un chef talentueux et des cocktails maison. Le Benihana se trouve à l'intérieur du Hilton - Orlando Lake Buena Vista, sur le terrain du Walt Disney Resort, en face de Disney Springs. Vous bénéficierez d'un service de voiturier gratuit ainsi que de 3 heures de stationnement sur le parking du Hilton. Organisez votre prochaine réunion ou un repas magique grâce à nos options privées. Veuillez vous renseigner sur les fêtes privées et les rachats du restaurant. L'établissement est idéal pour les groupes touristiques. Faites une pause et découvrez en quoi le Benihana est la meilleure attraction d'Orlando.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–mer., dim. 14:00–22:00 jeu.–sam. 14:00–23:00
Numéro de téléphone
(407) 827-4865
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
1751 Hotel Plaza Blvd, 32830 Orlando, FL
Quartier
Lake Buena Vista
Rue transversale
Buena Vista Drive
Parking details
<H1><B> FREE VALET AND SELF PARKING</B></H1> (see host for details)<br />Located inside the Hilton in the Walt Disney World Resort. Complimentary valet and 3 hour parking validation in the lot.
Animation
Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice and dice through mouth-watering steak and tender chicken. Take in the aroma as savory vegetables, shrimp and lobster sizzle before your eyes.
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 2 991 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.7

3,7 d'après les évaluations récentes

4Plats
3,7Service
3,5Atmosphère
3,4Rapport qualité-prix

Bruit • Modéré

2 991 avis

K
Kathy
Orlando
1 avis
3.0
1 avis
Y est allé·e il y a 1 jour
1. Global 3
2. Plats 2
3. Service 5
4. Atmosphère 3
Waited about 40 minutes to seat, had a person that was into
Cet avis est-il utile ?
A
Adrian
Orlando
1 avis
1.0
1 avis
Y est allé·e il y a 1 jour
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 2
Our server introduced himself by recommending the 39 per person Taste of Benihana deal and implied that it should be “more within our budget” when we never said or mentioned anything about a budget. It felt like an implication that, based on our appearance, we couldn't afford the regular experience. We were there for an hour and a half and were only checked on once by our server. A server from another section was nice enough to check on us and bring us a to-go box. Then, when asked for our opinion on the meal and overall experience, I gave him my honest opinion, which was the following: the food wasn’t up to par for what I expected, and it was bland. Our server proceeded to respond by telling us to do the hibachi experience to have our food fresh since we only had a line cook versus a hibachi chef. I could barely get my question out about parking validation before the server interrupted by basically telling us to go up front to get it done by a host. Overall, customer service was horrible by most of the staff; even the man that did our parking validation was blatantly rude. Hopefully, we can save another young couple from a negative experience as damning as this one. Take her to KPot, Kobe’s, or even IHop to have better customer service, a better meal, and an overall better experience. Unfortunately, we left a 20% tip they did not deserve. If you’re a person of color wanting to have the bare minimum restaurant experience at this Benihana’s location, good luck, Charlie.
Cet avis est-il utile ?
M
Marina
Philadelphie
19 avis
VIP
1.0
19 avis
Y est allé·e le il y a 2 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
We had an 8pm reservation. We were told they were running late and we said no problem. We were seated at 8:15 in the back of restaurant. After 20 mins someone finally took our drink order. It took another 15 mins for it to arrive. We asked to put in the order as we were ready. He took the order, but we then sat an additional 30 mins with no service. At 9:20 we got up to leave. We saw our waiter standing with two male managers. We stated that we were leaving as we had sat for over an hour with no service . The waiter simply said the soup is almost ready. The managers never said a word , no apology , no explanation . They simply watched us leave. I’m shocked Never again
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLA répondu il y a 1 jour
Thanks for the feedback, Marina! We're truly sorry to hear about your experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista. We understand how frustrating it must have been to wait for service and not receive it. We sincerely apologize for the inconvenience caused. Your feedback is invaluable and we assure you that we will address these issues with our team to prevent such situations in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to provide you with the quality service you deserve. The Management Team
Cet avis est-il utile ?
S
Sonali
Tampa
2 avis
1.0
2 avis
Y est allé·e le il y a 2 jours
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 2
Wait time after being seated was ridiculous. We had reservations at 8p, seated by 8:10p server showed up at 8:35p, drinks arrived at 8:55, half the table up and left as they couldn’t wait anymore. Then chef showed up at 9:06! She was awesome, no issues with that.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLA répondu il y a 1 jour
Hello Sonali! We're truly sorry to hear about your recent experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista. We strive to provide excellent service and it's clear we fell short during your visit. The wait time you experienced is not the standard we aim for and we apologize for any inconvenience caused. We're glad to hear that you found our chef awesome, but we understand that it's not the norm. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make your next dining experience a better one. Best regards, The Management Team
Cet avis est-il utile ?
S
Shanilis
Orlando
1 avis
5.0
1 avis
Y est allé·e le 9 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
It was an overall amazing experience! It was my first time, and the food was delicious. Our cook was Gary, and he treated us like family. Would definitely do it again!
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLA répondu il y a 7 jours
Hello, Shanilis! We're thrilled to hear that you had an overall amazing experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista. It's great to know that you enjoyed our delicious food and found our service to be top-notch. We're also glad that you had a positive first experience with us. Your kind words and high ratings mean a lot to us. We look forward to welcoming you back for another memorable dining experience. Best wishes, The Management Team
Cet avis est-il utile ?
B
Bruce
Seattle
2 avis
5.0
2 avis
Y est allé·e le 3 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great time as usual! Great food and entertainment.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLA répondu il y a 6 jours
Thanks for the review, Bruce! We're thrilled to hear that you had a great time at Benihana - Orlando - Hilton Orlando Lake Buena Vista. We're glad you enjoyed our food and entertainment. Your kind words mean a lot to us. We look forward to welcoming you back soon!
Cet avis est-il utile ?
A
Arvin
Orlando
47 avis
VIP
4.0
47 avis
Y est allé·e le 3 novembre 2024
1. Global 4
2. Plats 5
3. Service 2
4. Atmosphère 3
We had a fantastic chef, wonderful food, the service was really slow. Took 15 minutes for us to be seated, another 15 minutes before getting our drink/food order. Other tables around us got seated later but were eating before us. This used to be the best Benihana that I’ve been to, but it seems like they are slipping down to just average. Hopefully that’s not true.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLA répondu le 5 novembre 2024
Hey Arvin! We're truly sorry to hear that your recent experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista didn't live up to your expectations. We strive to provide an exceptional dining experience and it seems we fell short this time. Your feedback about the service speed and food order timing is valuable and we'll certainly look into it. We're glad to hear that you still enjoyed the food and had a good time overall, but we understand that we can do better. We hope you'll give us another chance to make it up to you. Best, The Management Team
Cet avis est-il utile ?
B
BRIAN
Côte centrale
58 avis
VIP
4.0
58 avis
Y est allé·e le 3 novembre 2024
1. Global 4
2. Plats 5
3. Service 5
4. Atmosphère 4
Alex our server was great and the star of the show was Eli. Oh my gosh, he is a Disney theme show in himself. The food was amazing and Eli was the man keeping us amused.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLA répondu le 6 novembre 2024
Hello Brian! Thank you for your wonderful review! We're thrilled to hear that you had a great time at Benihana - Orlando - Hilton Orlando Lake Buena Vista. It's fantastic to know that our team made your experience enjoyable with their performance and food. We strive to make every guest's experience memorable and it's always a pleasure to hear when we've succeeded. We look forward to welcoming you back soon. Best regards, Benihana - Orlando - Hilton Orlando Lake Buena Vista, Management Team
Cet avis est-il utile ?
F
Frederique
Treasure Coast
1 avis
2.0
1 avis
Y est allé·e le 31 octobre 2024
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 3
The total experience took about 2 hours - I was the only one ordering white rice at the table which I thought I would get first but in fact the waitress told me she would be the one serving it to me but never got it or got an acknowledgment that it was forgotten - the chicken was too cooked and therefore a little dry.
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLA répondu le 4 novembre 2024
Hey, Frederique! We're truly sorry to hear about your recent experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista. It's always our goal to provide exceptional service and it seems we fell short during your visit. We apologize for the missed service and the quality of the chicken. Your feedback is invaluable to us as it helps us improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide a better dining experience in the future. Sincerely, The Management Team
Cet avis est-il utile ?
J
Jenn23
Orlando
1 avis
1.0
1 avis
Y est allé·e le 19 octobre 2024
1. Global 1
2. Plats 1
3. Service 2
4. Atmosphère 1
Absolutely the worst experience. You would get better food at your local Chinese restaurant. Many years ago this restaurant used to be wonderful. Such a shame. Not once did anybody including the manager near the front door ask how everything was. I’m assuming they know that their food is now trash . Save your money!
Benihana - Orlando - Hilton Orlando Lake Buena Vista, FLA répondu le 22 octobre 2024
Hello Jenn! We're truly sorry to hear about your recent experience at Benihana - Orlando - Hilton Orlando Lake Buena Vista. It's disappointing to know that we fell short in meeting your expectations. We understand that our food and service did not live up to the standards we strive for, and we apologize for any inconvenience caused. Your feedback is valuable to us, and we will certainly use it to improve our operations. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to show you the quality and service we are known for. Best Regards, The Management Team
Cet avis est-il utile ?

FAQ

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL propose un service de livraison en partenariat avec Postmates.

Le restaurant Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL est noté 3,7 étoiles par 2991 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

18 nov. 2024

19:00

Réservé 28 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

1751 Hotel Plaza Blvd, 32830 Orlando, FL

Salles

Informations supplémentaires

Rue transversale
Buena Vista Drive
Quartier
Lake Buena Vista
Heures d'ouverture
lun.–mer., dim. 14:00–22:00 jeu.–sam. 14:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
<H1><B> FREE VALET AND SELF PARKING</B></H1> (see host for details)<br />Located inside the Hilton in the Walt Disney World Resort. Complimentary valet and 3 hour parking validation in the lot.
Moyens de paiement
American Express, Discover, JCB, Mastercard, Visa
Animation
Watch as your personal chef performs the ancient art of Teppanyaki. Listen as razor-sharp blades slice and dice through mouth-watering steak and tender chicken. Take in the aroma as savory vegetables, shrimp and lobster sizzle before your eyes.
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(407) 827-4865
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 2 991 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL ?

Benihana - Orlando - Hilton Orlando Lake Buena Vista, FL accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires