Benihana - Ontario, CA

4.1

4,1

5909 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

12 nov. 2024

19:00

Réservé 92 fois aujourd'hui

Adapté aux occasions spéciales
Animé
Idéal pour les groupes

Bienvenue chez Benihana, un restaurant qui vous propose une expérience culinaire hors du commun ! Installez-vous autour d'une de leurs tables communes et vous découvrirez tous les secrets du chef alors qu'il vous livrera ses astuces sur l'art ancien du Teppanyaki (cuisson des aliments sur plaque chauffante). Ils vous en mettront vraiment plein la vue ! Il ne vous restera qu'à faire votre choix parmi la diversité des savoureux mets proposés (bœuf, poulet, fruits de mer, etc.) et vous laisser éblouir par cette tradition japonaise. Vous pourrez également vous régaler de sushis préparés par un chef talentueux et vous délecter d'un cocktail de spécialité. Benihana Ontario est situé près de l'intersection des autoroutes I-10 et 215, à cinq minutes du Ontario International Airport et du Ontario Convention Center, ainsi que du Citizen’s Bank entertainment arena. Il dispose de 22 tables de type teppanyaki et d'un bar à sushis confortable offrant des spéciaux pour Happy Hour. Le restaurant a été conçu pour imiter le style Azekura qui rappelle un entrepôt de campagne japonaise, devenant l'un des deux seuls restaurants de style Azekura de la chaîne Benihana. Des frais de service de 18% sont ajoutés à toute facture pour les groupes de huit personnes ou plus.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(909) 483-0937
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
3760 E Inland Empire Blvd, 91764 Ontario, CA
Quartier
Ontario
Rue transversale
Between Haven and Milliken
Parking details
Stationnement public
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 5 909 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.1

4,1 d'après les évaluations récentes

4,3Plats
4Service
4Atmosphère
3,7Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Inland Empire
Les plus réservés

5 909 avis

J
Jesus
Los Angeles
1 avis
5.0
1 avis
Y est allé·e aujourd'hui
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Jake the chef made the best food I’ve tasted at Benihana and he’s only 19 years old Best Benihana experience hands down
Cet avis est-il utile ?
R
Ryan
Los Angeles
1 avis
1.0
1 avis
Y est allé·e aujourd'hui
1. Global 1
2. Plats 5
3. Service 1
4. Atmosphère 2
What’s the point of a reservation if you still have to wait 45 minutes to be seated? I understand how busy it is, but this is the 3rd time a reservation hasn’t really helped us. This appears to be an Ontario benihanas problem as the Other locations are much more efficient with their reservations.
Cet avis est-il utile ?
S
Stephen
Côte centrale
9 avis
4.0
9 avis
Y est allé·e aujourd'hui
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 4
Got a new chef (or at least a newer one of a few months) that worked hard at giving us a good meal. The catch was a few things. 1. I/We were not asked if we had food allergies (shellfish for me. but it is not life threatening) 2. Food was good, but came out in steps, so we were eating the meal in parts at a time, instead of all at once (like rice, then veggies, then meat). So if we wanted to eat some rice with our meal, it was not hot as it would have been if served with the meat and veggies. I do not really fault the chef too much. But, upon viewing the other tables, we were wondering why ours was not like theirs.
Cet avis est-il utile ?
L
Liliana
Los Angeles
1 avis
1.0
1 avis
Y est allé·e il y a 1 jour
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
This was the worst experience we have ever had a restaurant. We got to our reservation early, just to be told we may not be sat down until 30 minutes after our reservation. After waiting about 30 minutes, we went to check when we would be sat, to be told we may have to wait another 45 minutes. When we told them we had made a reservation, we got told they can't say what happens at other restaurants, but that is what happens here. When we finally got sat, no server came to our table for over 20 minutes. We ordered our food and then sat and watched as multiple tables who got sat after us get their chefs and ate their meals. When our chef arrived, all he did was cook. He didn't talk to us or do anything we expected as part of the experience. We also had our food orders messed up. From the moment we checked in, to when the food was finished being served, about 3 hours had passed. We asked to speak to the manager and our server did come back offering a discount and free ice cream (which was already included in our meal price). We asked to speak with the manager again, who then eventually told us we wouldn't have to pay but they were also taking our food away. They took our food away, so we spent 3 hours there for absolutely nothing.
Benihana - Ontario, CAA répondu aujourd'hui
Hi, Liliana! We're truly sorry to hear about your disappointing experience at Benihana - Ontario. We understand that waiting for service and a meal can be frustrating, especially when you've made a reservation. We apologize for the confusion and the quality of food you received. We're also sorry to hear about the issues with your food orders and the manager's response. Your feedback is invaluable to us as we strive to improve our service and food quality. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best regards, The Management Team
Cet avis est-il utile ?
K
Karen
Los Angeles
3 avis
1.0
3 avis
Y est allé·e le il y a 2 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Food to saltier. Meet over cooked. Waiting time it was one hour and 30 minutes after my reservation we had to wait that long time .
Benihana - Ontario, CAA répondu aujourd'hui
Hi, Karen! We're truly sorry to hear about your recent experience at Benihana - Ontario. We strive to provide excellent service and it's clear that we fell short during your visit. We understand that waiting that long can be frustrating, especially when you've made a reservation. We're taking your feedback seriously and will work on improving our service times. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best regards, The Management Team
Cet avis est-il utile ?
C
Christopher
Las Vegas
14 avis
4.0
14 avis
Y est allé·e le il y a 2 jours
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 3
They were understaffed and the wait exceeded an hour after reservation time. The manager did offer complimentary items for the delay. Food was excellent. The night was enjoyable. Table time 2.5 hours.
Benihana - Ontario, CAA répondu il y a 1 jour
Hey, Christopher! Thank you for choosing Benihana - Ontario for your dining experience and for taking the time to share your feedback. We're glad to hear that you enjoyed our food and found the overall experience enjoyable. We apologize for the longer wait time than anticipated due to our staffing situation and we're glad you found the delay to be worth it. Your kind words mean a lot to us and we hope to see you again soon. Best, The Management Team
Cet avis est-il utile ?
N
Natalie
Los Angeles
5 avis
3.0
5 avis
Y est allé·e le il y a 3 jours
1. Global 3
2. Plats 3
3. Service 2
4. Atmosphère 3
The location is ok, service and bit slow..maybe need some more people working
Benihana - Ontario, CAA répondu il y a 1 jour
Thanks for the review, Natalie! We're sorry to hear that your experience at Benihana - Ontario didn't meet your expectations. We strive to provide efficient service and it seems we fell short during your visit. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you. Best, The Management Team
Cet avis est-il utile ?
T
Tomas
Los Angeles
2 avis
5.0
2 avis
Y est allé·e le il y a 4 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great food and service. The chef we had was great. Thank you Benihana
Benihana - Ontario, CAA répondu il y a 3 jours
Thanks for visiting us, Tomas! We're thrilled to hear that you enjoyed the food and service at Benihana - Ontario. It's always a pleasure to know that our chefs' efforts are appreciated. We strive to provide the best dining experience for our guests and your kind words are a testament to our efforts. We look forward to serving you again soon. Thanks again!
Cet avis est-il utile ?
C
Cindy
Los Angeles
4 avis
3.0
4 avis
Y est allé·e le il y a 5 jours
1. Global 3
2. Plats 4
3. Service 5
4. Atmosphère 5
I really didn’t enjoy my experience this time. We 3 were seated with a black family of 4 who tried to take both ends of the table until the hostess told them they had to take one end of the table. One woman in their decided to stare at me for a full 10 minutes. I was so uncomfortable that I almost left your restaurant. Needless to say, the meal was uncomfortable.
Benihana - Ontario, CAA répondu il y a 4 jours
Dear Cindy, thank you for taking the time to review us. We are really sorry that your experience didn’t meet your expectation and would love another opportunity to provide you with a better experience. You can reach out to us by visiting the “Contact Us” page on our website. Thank you and we look forward to hearing from you.
Cet avis est-il utile ?
M
Monique
Los Angeles
17 avis
3.0
17 avis
Y est allé·e le il y a 6 jours
1. Global 3
2. Plats 3
3. Service 2
4. Atmosphère 2
Service was very slow. Chef Gabriel was extremely slow preparing food. Shrimp, rice and vegetables were over cooked and had way too much salt.
Benihana - Ontario, CAA répondu il y a 5 jours
Hi Monique! We're truly sorry to hear about your experience at Benihana - Ontario. We always strive to provide our guests with a timely and delicious meal, and we're disappointed to know that we fell short this time. Your feedback regarding the shrimp, rice, and vegetables is concerning and will be addressed with our culinary team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you with our service speed and food quality on your next visit. Best regards, Benihana - Ontario Management Team
Cet avis est-il utile ?

FAQ

Benihana - Ontario, CA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Ontario, CA est noté 4,1 étoiles par 5909 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

12 nov. 2024

19:00

Réservé 92 fois aujourd'hui

Commande en livraison ou à emporter

3760 E Inland Empire Blvd, 91764 Ontario, CA

Salles

Informations supplémentaires

Rue transversale
Between Haven and Milliken
Quartier
Ontario
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(909) 483-0937
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Ontario, CA

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 5 909 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Ontario, CA propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Ontario, CA ?

Benihana - Ontario, CA accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires