Benihana - Ontario, CA

4.0

5944 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

23 déc. 2024

19:00

Réservé 143 fois aujourd'hui

Adapté aux occasions spéciales
Animé
Idéal pour les groupes

Bienvenue chez Benihana, un restaurant qui vous propose une expérience culinaire hors du commun ! Installez-vous autour d'une de leurs tables communes et vous découvrirez tous les secrets du chef alors qu'il vous livrera ses astuces sur l'art ancien du Teppanyaki (cuisson des aliments sur plaque chauffante). Ils vous en mettront vraiment plein la vue ! Il ne vous restera qu'à faire votre choix parmi la diversité des savoureux mets proposés (bœuf, poulet, fruits de mer, etc.) et vous laisser éblouir par cette tradition japonaise. Vous pourrez également vous régaler de sushis préparés par un chef talentueux et vous délecter d'un cocktail de spécialité. Benihana Ontario est situé près de l'intersection des autoroutes I-10 et 215, à cinq minutes du Ontario International Airport et du Ontario Convention Center, ainsi que du Citizen’s Bank entertainment arena. Il dispose de 22 tables de type teppanyaki et d'un bar à sushis confortable offrant des spéciaux pour Happy Hour. Le restaurant a été conçu pour imiter le style Azekura qui rappelle un entrepôt de campagne japonaise, devenant l'un des deux seuls restaurants de style Azekura de la chaîne Benihana. Des frais de service de 18% sont ajoutés à toute facture pour les groupes de huit personnes ou plus.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun., mar., dim. 11:00–23:00 mer., jeu. 11:00–22:00 ven., sam. 11:00–00:00
Numéro de téléphone
(909) 483-0937
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
3760 E Inland Empire Blvd, 91764 Ontario, CA
Quartier
Ontario
Rue transversale
Between Haven and Milliken
Parking details
Stationnement public
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 5 944 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.0

4 d'après les évaluations récentes

4,3Plats
4Service
4Atmosphère
3,7Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Inland Empire
Les plus réservés

5 944 avis

T
Tyler
Los Angeles
4 avis
2.0
4 avis
Y est allé·e il y a 1 jour
1. Global 2
2. Plats 5
3. Service 3
4. Atmosphère 5
Our servers and cooks were excellent unfortunately waiting 2 1/2 hours to eat with children is unacceptable. This wasn’t just the case for our party multiple parties were extremely delayed and had to wait extremely long despite having a reservation.
Benihana - Ontario, CAA répondu aujourd'hui
Thanks for the feedback, Tyler. We're glad to hear that you found our servers and cooks excellent. However, we're sorry to hear about the long wait you experienced. We understand how frustrating that can be and we apologize for the inconvenience. We're continuously working on improving our service to ensure a better experience for all our guests. We hope to have the opportunity to serve you and your family again soon.
Cet avis est-il utile ?
L
Lindsey
VIP
Los Angeles
5 avis
4.0
5 avis
Y est allé·e le il y a 2 jours
1. Global 4
2. Plats 3
3. Service 4
4. Atmosphère 4
I think we had a newer chef. He really needed a sharper knife. Also he mixed up all our meals several times. We just waited till he left and swapped our stuff. Felt bad. Chicken was also over cooked.
Benihana - Ontario, CAA répondu aujourd'hui
Thanks for the feedback, Lindsey. We're sorry to hear that your experience at Benihana - Ontario didn't meet your expectations. We apologize for the issues you had with the chef and the overcooked chicken. We appreciate your comments as it helps us identify areas where we can improve. We hope to have the opportunity to serve you again and provide a better dining experience.
Cet avis est-il utile ?
J
Jorge O.
New York
7 avis
1.0
7 avis
Y est allé·e le il y a 2 jours
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
Bad experience at almost every touch point. Made a reservation and showed up on time but was asked to wait until we received a text… 35 minutes later. Sat down with another group and because they were short seats, they moved another chair in a corner of the communal table with only enough space for a child. Then the server comes by 15 minutes later to take drink orders and doesn’t return for another 20 minutes to take our food order without the drinks showing up. All this while we watch another group get seated, get drinks, get their appetizers. The entire experience was 3.5 hours with everyone other than the chef acting grumpy and put off. The last straw… ordered an Uber and decided to grab a drink while I waited at the empty bar. Uber arrived in 7-8 minutes but before I had my neat drink that came with ice. Left cash on the bar and ran out. This was a 50th birthday as noted on the reservation but no one seemed to know. We went there to have a meal with a small group thinking it would be a good, campy time, sort of like Olive Garden Times Square. Very disappointed in this visit.
Benihana - Ontario, CAA répondu aujourd'hui
Hey Jorge! We're truly sorry to hear about your recent experience at Benihana - Ontario. We apologize for the inconvenience caused by the wait and seating issues. It's never our intention to keep our guests waiting or to feel uncomfortable. We also regret the lack of attention you received from our team. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to provide a better dining experience. Best, The Management Team
Cet avis est-il utile ?
K
Kristina
Los Angeles
42 avis
5.0
42 avis
Y est allé·e le il y a 3 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
I enjoyed our time and meal. I would have preferred to be given the full menu instead of the smaller one.
Benihana - Ontario, CAA répondu il y a 1 jour
Hi Kristina, Thank you for taking the time to leave us this wonderful review. We're thrilled to hear that you enjoyed your time with us at Benihana - Ontario. We're sorry to hear that you felt the need to mention the menu size. We always aim to offer a variety of options to cater to all our guests' preferences, and we appreciate your feedback. We hope to see you again soon for another great meal. Best regards, The Management Team
Cet avis est-il utile ?
D
Dee
Portland
3 avis
5.0
3 avis
Y est allé·e le il y a 4 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Chef Adrian cooks the best food. If he’s your chef, you’re in good hands 🙏
Cet avis est-il utile ?
J
Jessica
Los Angeles
3 avis
3.0
3 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 5
3. Service 4
4. Atmosphère 3
Chef Adrian was amazing he was funny attentive and respectful and clean The server was none of that
Benihana - Ontario, CAA répondu il y a 3 jours
Thanks for the review, Jessica! We're thrilled to hear that you had a positive experience with our team at Benihana - Ontario. We strive to provide an exceptional dining experience and your feedback tells us we're on the right track. We're sorry to hear that our service didn't meet your expectations. We appreciate your understanding and hope to have the opportunity to serve you again soon.
Cet avis est-il utile ?
s
sheree
San Diego
18 avis
2.0
18 avis
Y est allé·e le il y a 5 jours
1. Global 2
2. Plats 2
3. Service 1
4. Atmosphère 2
This is our home location so we visit often. We sat at the bar to wait on our table, barista never acknowledged us! They both just continue stocking the bar....mind you this is Happy hour time. Dinner service was okay, new chief so our food was not to the usual standard. There were 8 orders of chicken rice at our table and he used one small breast! No chicken in my rice at all. There were three people at our table with birthdays including my husband they all had birthday certificates. No one got a photo, no one sang happy birthday, and no birthday dessert!
Benihana - Ontario, CAA répondu il y a 4 jours
Hi Sheree! We're really sorry to hear about your recent experience at Benihana - Ontario. It's disappointing to know that our service did not meet your expectations, especially during happy hour. We always strive to provide the best service possible, and it's clear we missed the mark during your visit. We've taken your feedback seriously and will use it to improve. We hope you'll give us another chance to make it right. Best regards, The Management Team
Cet avis est-il utile ?
B
Brittany
Comté d’Orange
1 avis
5.0
1 avis
Y est allé·e le il y a 7 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
My husband and I had the best time on our random Sunday night date night. The restaurant was surprisingly still crowded when we got there on a Sunday night but making a reservation let us walk right in our chef. Deonte was great, very engaging and humorous, and the food was so flavorful. !
Benihana - Ontario, CAA répondu il y a 6 jours
Thanks for the review, Brittany! We're thrilled to hear that you and your husband had a wonderful time at Benihana - Ontario. It's always a pleasure to welcome back our valued guests, especially on special occasions like date night. We're glad you enjoyed the food and found our chef engaging and humorous. We look forward to your next visit!
Cet avis est-il utile ?
A
Andrea
Los Angeles
4 avis
3.0
4 avis
Y est allé·e le il y a 7 jours
1. Global 3
2. Plats 4
3. Service 1
4. Atmosphère 2
Terrible service, reservations were behind over an hour and a half. We were there over 3 hours. Portions are very small now meanwhile prices went up $1-$3 per meal.
Benihana - Ontario, CAA répondu il y a 6 jours
Dear Andrea! Thanks for the feedback. We're truly sorry to hear about your experience at Benihana - Ontario. We understand that waiting can be frustrating and we apologize for the inconvenience you faced with the reservation delay and the extended dining time. We also regret that our portion sizes didn't meet your expectations. We strive to provide excellent service and value, and it seems we fell short during your visit. Your feedback is valuable to us and we'll certainly use it to improve. We hope you'll give us another chance to make it right.
Cet avis est-il utile ?
j
john
Los Angeles
2 avis
5.0
2 avis
Y est allé·e le 15 décembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Excellent customer service. The waitress and chef were amazing.
Benihana - Ontario, CAA répondu il y a 7 jours
Hey John! Thanks for the feedback! We're thrilled to hear that you enjoyed our food and customer service at Benihana - Ontario. We strive to provide excellent service and it's wonderful to know we hit the mark for you. We look forward to serving you again soon!
Cet avis est-il utile ?

FAQ

Benihana - Ontario, CA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Ontario, CA est noté 4 étoiles par 5944 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

23 déc. 2024

19:00

Réservé 143 fois aujourd'hui

Commande en livraison ou à emporter

3760 E Inland Empire Blvd, 91764 Ontario, CA

Salles

Informations supplémentaires

Rue transversale
Between Haven and Milliken
Quartier
Ontario
Heures d'ouverture
lun., mar., dim. 11:00–23:00 mer., jeu. 11:00–22:00 ven., sam. 11:00–00:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(909) 483-0937
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Ontario, CA

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 5 944 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Ontario, CA propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Ontario, CA ?

Benihana - Ontario, CA accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires