Benihana - Ontario, CA

4.0

5937 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

18 déc. 2024

19:00

Réservé 100 fois aujourd'hui

Adapté aux occasions spéciales
Animé
Idéal pour les groupes

Bienvenue chez Benihana, un restaurant qui vous propose une expérience culinaire hors du commun ! Installez-vous autour d'une de leurs tables communes et vous découvrirez tous les secrets du chef alors qu'il vous livrera ses astuces sur l'art ancien du Teppanyaki (cuisson des aliments sur plaque chauffante). Ils vous en mettront vraiment plein la vue ! Il ne vous restera qu'à faire votre choix parmi la diversité des savoureux mets proposés (bœuf, poulet, fruits de mer, etc.) et vous laisser éblouir par cette tradition japonaise. Vous pourrez également vous régaler de sushis préparés par un chef talentueux et vous délecter d'un cocktail de spécialité. Benihana Ontario est situé près de l'intersection des autoroutes I-10 et 215, à cinq minutes du Ontario International Airport et du Ontario Convention Center, ainsi que du Citizen’s Bank entertainment arena. Il dispose de 22 tables de type teppanyaki et d'un bar à sushis confortable offrant des spéciaux pour Happy Hour. Le restaurant a été conçu pour imiter le style Azekura qui rappelle un entrepôt de campagne japonaise, devenant l'un des deux seuls restaurants de style Azekura de la chaîne Benihana. Des frais de service de 18% sont ajoutés à toute facture pour les groupes de huit personnes ou plus.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun., mar., dim. 11:00–23:00 mer., jeu. 11:00–22:00 ven., sam. 11:00–00:00
Numéro de téléphone
(909) 483-0937
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
3760 E Inland Empire Blvd, 91764 Ontario, CA
Quartier
Ontario
Rue transversale
Between Haven and Milliken
Parking details
Stationnement public
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 5 937 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.0

4 d'après les évaluations récentes

4,3Plats
4Service
4Atmosphère
3,7Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Inland Empire
Les plus réservés

5 937 avis

B
Brittany
Comté d’Orange
1 avis
5.0
1 avis
Y est allé·e le il y a 2 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
My husband and I had the best time on our random Sunday night date night. The restaurant was surprisingly still crowded when we got there on a Sunday night but making a reservation let us walk right in our chef. Deonte was great, very engaging and humorous, and the food was so flavorful. !
Benihana - Ontario, CAA répondu il y a 1 jour
Thanks for the review, Brittany! We're thrilled to hear that you and your husband had a wonderful time at Benihana - Ontario. It's always a pleasure to welcome back our valued guests, especially on special occasions like date night. We're glad you enjoyed the food and found our chef engaging and humorous. We look forward to your next visit!
Cet avis est-il utile ?
A
Andrea
Los Angeles
4 avis
3.0
4 avis
Y est allé·e le il y a 2 jours
1. Global 3
2. Plats 4
3. Service 1
4. Atmosphère 2
Terrible service, reservations were behind over an hour and a half. We were there over 3 hours. Portions are very small now meanwhile prices went up $1-$3 per meal.
Benihana - Ontario, CAA répondu il y a 1 jour
Dear Andrea! Thanks for the feedback. We're truly sorry to hear about your experience at Benihana - Ontario. We understand that waiting can be frustrating and we apologize for the inconvenience you faced with the reservation delay and the extended dining time. We also regret that our portion sizes didn't meet your expectations. We strive to provide excellent service and value, and it seems we fell short during your visit. Your feedback is valuable to us and we'll certainly use it to improve. We hope you'll give us another chance to make it right.
Cet avis est-il utile ?
j
john
Los Angeles
2 avis
5.0
2 avis
Y est allé·e le il y a 3 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Excellent customer service. The waitress and chef were amazing.
Benihana - Ontario, CAA répondu il y a 2 jours
Hey John! Thanks for the feedback! We're thrilled to hear that you enjoyed our food and customer service at Benihana - Ontario. We strive to provide excellent service and it's wonderful to know we hit the mark for you. We look forward to serving you again soon!
Cet avis est-il utile ?
S
Sandra
Las Vegas
1 avis
5.0
1 avis
Y est allé·e le il y a 7 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
The server was wonderful and food was so delicious and just perfect taste.
Benihana - Ontario, CAA répondu il y a 3 jours
Hey, Sandra! Thank you for your wonderful review! We're thrilled to hear that you enjoyed the food and service at Benihana - Ontario. It's always our goal to provide the perfect taste for our guests. We appreciate your kind words and look forward to serving you again soon. Best Regards, The Management Team
Cet avis est-il utile ?
Y
Yvette
Comté d’Orange
4 avis
1.0
4 avis
Y est allé·e le il y a 7 jours
1. Global 1
2. Plats 5
3. Service 1
4. Atmosphère 1
12/10/24 I made reservations for 12 for my son‘s birthday at 7 PM. We confirmed multiple times over the phone. Once most of our party ( except 2) arrived, we went to check in at the front and were told that we could not check in until our entire party had arrived. 10 minutes later our entire party had arrived and we were told to wait about 20 minutes. 20 minutes later still not seated I went in to find out what was taking so long and we were told 20 to 30 more minutes. Again 30 minutes later and we were told 30 more minutes. You’ve got to be kidding me. Overall, they were an hour late seating us for our reservation. We were then seated and were given the wrong menus and left to sit for another 30 -40 minutes. At this point we had still not made a drink order or had anyone come to check on us at all. Almost two hours after our reservation time a waitress came and realized we had the incorrect menus and brought us a few of the correct menues which would have been good except they were 12 of us so everyone was trying to share three menus . She finally came back and took our drink and appetizer orders. Drinks and appetizers took forever. Some of the appetizers and drinks didn’t even come until more than halfway through the dinner and all came at different times so half of our party was served while others just sat and waited for what seemed like an hour. The only good thing I can say is that once the cooks arrived, the food was great. Other than that this is my second awful experience with being seated and waited on at Benihana. It would have been appropriate to offer a discount of some kind but if course that didn’t happen either. Unfortunately, this will probably be my last time coming here.
Benihana - Ontario, CAA répondu il y a 6 jours
Thanks for the feedback, Yvette! We're truly sorry to hear about your experience at Benihana - Ontario on your son's birthday. We understand how frustrating it must have been to wait for your entire party and have a misunderstanding about the seating arrangements. We also apologize for the long wait times and the mix-ups with the menus. We're glad to hear that the food was up to the mark once the cooks arrived. Your comments will help us improve our service. We hope to have another chance to serve you better in the future.
Cet avis est-il utile ?
B
Barbara
Los Angeles
2 avis
5.0
2 avis
Y est allé·e le 10 décembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Our chef Oscar gave us a great performance and cooked up our delicious food. Friendly staff and great location.
Benihana - Ontario, CAA répondu il y a 6 jours
Thanks for the review, Barbara! We're thrilled to hear that you enjoyed your performance from our chef and found our food delicious at Benihana - Ontario. It's wonderful to know that our staff was friendly and that you appreciated our location. We strive to provide an exceptional dining experience for all our guests, and your kind words are a testament to our efforts. We look forward to serving you again soon!
Cet avis est-il utile ?
M
Michael
Los Angeles
1 avis
1.0
1 avis
Y est allé·e le 8 décembre 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 1
Our reservation time was 8:15, we were seated at 9:15, and the chef came around 10:15. They may have open reservations available but it’s the equivalent of putting your name on the list. Quantity over quality is how I felt management runs this Benihana.
Benihana - Ontario, CAA répondu le 9 décembre 2024
Hey Michael! Thanks for visiting us at Benihana - Ontario. We're truly sorry to hear about your recent experience. We understand that waiting longer than expected can be frustrating, especially when you're looking forward to a meal. We also regret that our chef's arrival time didn't match the time you were seated. We appreciate your feedback as it helps us to improve. We hope you'll give us another chance to provide you with the quality and quantity of dining experience we're known for. Best Regards, The Management Team
Cet avis est-il utile ?
S
Savannah
Los Angeles
1 avis
1.0
1 avis
Y est allé·e le 8 décembre 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 3
Had a reservation for 7:15 got seated at almost 8. Sever was not the best, Didn’t give get us any refills until food was done. Food was salty.
Benihana - Ontario, CAA répondu le 9 décembre 2024
Hey, Savannah! We're really sorry to hear about your experience at our restaurant. We understand that your time is important and we regret that the service did not meet your expectations. We also regret that the food did not provide you with the taste and saltiness that you were expecting. We assure you that we take your feedback seriously and will work on improving these areas. We hope that you will give us another chance to provide you with a better dining experience. Best regards, Benihana - Ontario Management Team
Cet avis est-il utile ?
R
Rick
Las Vegas
8 avis
4.0
8 avis
Y est allé·e le 8 décembre 2024
1. Global 4
2. Plats 5
3. Service 5
4. Atmosphère 4
Another delicious Christmas meal in the books for 2024!
Benihana - Ontario, CAA répondu le 9 décembre 2024
Thanks for the review, Rick! We're thrilled to hear that you enjoyed your Christmas meal at Benihana - Ontario. It's always a pleasure to serve you and we're glad we could make your holiday special. We noticed your rating on value and we truly appreciate your honesty. We're always striving to improve and we'll take your feedback into account. We hope to see you again soon!
Cet avis est-il utile ?
s
steve
Comté d’Orange
4 avis
3.0
4 avis
Y est allé·e le 8 décembre 2024
1. Global 3
2. Plats 2
3. Service 4
4. Atmosphère 1
My niece dropped her drink, the server brought her a milkshake and then 2 more for her sisters. We were charged $33 for those little childrens shakes that they didn't even drink. The prices for everything were really out of proportion to the quality
Benihana - Ontario, CAA répondu le 9 décembre 2024
Hello Steve! We're truly sorry to hear about your recent experience at Benihana - Ontario. We strive to provide excellent service to all our guests and it's clear we fell short during your visit. We apologize for the confusion with your niece's drink, and the misunderstanding with the children's shakes. We understand that you found our pricing to be out of proportion and we're truly sorry for that. We appreciate your feedback and will certainly take it into consideration as we continually work to improve our services. We hope to have another chance to serve you better in the future. Best regards, The Management Team
Cet avis est-il utile ?

FAQ

Benihana - Ontario, CA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Ontario, CA est noté 4 étoiles par 5937 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

18 déc. 2024

19:00

Réservé 100 fois aujourd'hui

Commande en livraison ou à emporter

3760 E Inland Empire Blvd, 91764 Ontario, CA

Salles

Informations supplémentaires

Rue transversale
Between Haven and Milliken
Quartier
Ontario
Heures d'ouverture
lun., mar., dim. 11:00–23:00 mer., jeu. 11:00–22:00 ven., sam. 11:00–00:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(909) 483-0937
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Ontario, CA

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 5 937 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Ontario, CA propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Ontario, CA ?

Benihana - Ontario, CA accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires