Benihana - Ontario, CA

4.2

4,2

5844 avis

30 $ ou moins

Japonaise

Adapté aux occasions spéciales
Animé
Idéal pour les groupes

Bienvenue chez Benihana, un restaurant qui vous propose une expérience culinaire hors du commun ! Installez-vous autour d'une de leurs tables communes et vous découvrirez tous les secrets du chef alors qu'il vous livrera ses astuces sur l'art ancien du Teppanyaki (cuisson des aliments sur plaque chauffante). Ils vous en mettront vraiment plein la vue ! Il ne vous restera qu'à faire votre choix parmi la diversité des savoureux mets proposés (bœuf, poulet, fruits de mer, etc.) et vous laisser éblouir par cette tradition japonaise. Vous pourrez également vous régaler de sushis préparés par un chef talentueux et vous délecter d'un cocktail de spécialité. Benihana Ontario est situé près de l'intersection des autoroutes I-10 et 215, à cinq minutes du Ontario International Airport et du Ontario Convention Center, ainsi que du Citizen’s Bank entertainment arena. Il dispose de 22 tables de type teppanyaki et d'un bar à sushis confortable offrant des spéciaux pour Happy Hour. Le restaurant a été conçu pour imiter le style Azekura qui rappelle un entrepôt de campagne japonaise, devenant l'un des deux seuls restaurants de style Azekura de la chaîne Benihana. Des frais de service de 18% sont ajoutés à toute facture pour les groupes de huit personnes ou plus.

Effectuer une réservation

Nombre de personnes

2 personnes

DateHeure

16 sept. 2024

19:00

Réservé 98 fois aujourd'hui

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(909) 483-0937
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Code vestimentaire
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
3760 E Inland Empire Blvd, 91764 Ontario, CA
Quartier
Ontario
Rue transversale
Between Haven and Milliken
Infos de stationnement
Stationnement public
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 5 844 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.2

4,2 d'après les évaluations récentes

4,4Plats
4Service
4,2Atmosphère
3,9Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Inland Empire
Les plus réservés

5 844 avis

V
Veronica
Los Angeles
1 avis
5.0
1 avis
Y est allé·e aujourd'hui
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
We lived our chef he smiled and kept us laughing 🙌🏼
Cet avis est-il utile ?
D
Daniel
Los Angeles
1 avis
3.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 3
3. Service 2
4. Atmosphère 5
Unfortunately, our cook seem to be new at this. Really nice person, but took forever to cook very unorganized and confused , the food didn’t have much flavor, unfortunately.
Benihana - Ontario, CAA répondu il y a 2 jours
Dear Daniel! Thanks for the feedback. We're sorry to hear that your experience at Benihana - Ontario didn't meet your expectations. We take pride in our food and service, and it's disappointing to hear that you found it lacking in flavor and organization. We appreciate your comments and will use them to improve. Dear valued guest, thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide a better experience.
Cet avis est-il utile ?
M
Michael
Atlantic City
7 avis
2.0
7 avis
Y est allé·e le il y a 4 jours
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 2
We were only getting our food two hours after our reservation. Also , you now have to pay extra to get the fried rice with your hibachi meal. Very loud. The restaurant and the cooking areas were visibly dirty. The waitress never came back to see if we needed anything else or drinks.
Benihana - Ontario, CAA répondu il y a 3 jours
Dear Michael! We're truly sorry to hear about your recent experience at Benihana - Ontario, CA. It's disappointing to know that you had to wait longer than anticipated for your food and felt rushed during your visit. We also acknowledge your feedback regarding the cleanliness of our restaurant and the noise level. We strive to provide a comfortable and enjoyable dining experience for all our guests, and we apologize if we fell short this time. Your comments have been taken to heart and will be addressed with our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide the high-quality dining experience we're known for. Regards, The Management Team
Cet avis est-il utile ?
J
Jennifer
Los Angeles
1 avis
3.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 5
3. Service 4
4. Atmosphère 4
I had a reservation at 645 and didn’t get seated until 720 that’s was my only problem other then that everything else was good
Benihana - Ontario, CAA répondu il y a 3 jours
Dear Jennifer! Thanks for the feedback! We're glad to hear that you enjoyed your time at Benihana - Ontario. We apologize for the delay in seating you, and we appreciate your understanding. We're always working on improving our service and we're glad to know you had a positive experience with us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to see you again soon!
Cet avis est-il utile ?
C
Cheree
Las Vegas
1 avis
1.0
1 avis
Y est allé·e le il y a 6 jours
1. Global 1
2. Plats 3
3. Service 2
4. Atmosphère 1
We waited over an hour to be seated. Then waited 20 minutes for our chef.
Benihana - Ontario, CAA répondu il y a 5 jours
Dear Cheree! Thanks for the feedback. We're truly sorry to hear about your experience at Benihana - Ontario. We understand how frustrating it can be to wait for service, especially when you're looking forward to a delicious meal. We also regret that the food didn't meet your expectations. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your patience and hope to have the opportunity to serve you again soon and provide a better experience.
Cet avis est-il utile ?
K
Ken
Comté d’Orange
1 avis
2.0
1 avis
Y est allé·e le 7 septembre 2024
1. Global 2
2. Plats 4
3. Service 1
4. Atmosphère 1
No air conditioning made the experience terrible. The heat only expanded the all the heavy grease, smoke and smells in the air which are normally really good. But with no air - absolutely horrible. Takes all the fun out of the experience. Given that there pricing is 20-30% higher than other local restaurants because of the brand and experience they offer - They should have considered the customers comfort when deciding not to fix the AC during a heat wave.
Benihana - Ontario, CAA répondu il y a 7 jours
Dear Ken! Thanks for visiting us at Benihana - Ontario. We're truly sorry to hear about your experience. We understand how important it is to have a pleasant dining environment, and we apologize if the temperature affected your experience negatively. We appreciate your feedback regarding the AC and will definitely consider it for future improvements. We strive to provide a unique and enjoyable dining experience for all our guests and we're sorry to hear that it didn't meet your expectations. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best, The Management Team
Cet avis est-il utile ?
C
Cathy
Los Angeles
3 avis
4.0
3 avis
Y est allé·e le 6 septembre 2024
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 4
As always, the food was AMAZING!!! Our chef was talented, knowledgeable, and outgoing!!! The only thing that detracted from our experience was the mom at the other end of our table, who claimed the a piece of rice came flying off the grill and landed on her young daughter's leg, burning her. This, in our opinion, fell under the category of "How to Get Yourself a Free Dinner". This mom carried on and on about how her poor daughter got burned, when the daughter didn't seem to react at all. If a piece of rice did fall on the girl, there's no way she would have been burned, as the rice cooled off immediately the second it left the grill. I could have understood her reaction if her daughter had actually been burned; however, all it seemed to do was get her a credit off her bill and create a disturbance and disruption of our dinner. Our chef seemed distracted and overly cautious throughout the remainder of our meal preparation. Without this bit of drama, our meal would have been perfect!!!
Benihana - Ontario, CAA répondu il y a 7 jours
Dear Cathy! Thank you for your feedback. We're thrilled to hear that you enjoyed our food and found our chef to be talented and knowledgeable. We apologize for any discomfort caused by the incident with the rice. We understand how this could have affected your dining experience and we apologize for any inconvenience. We appreciate your understanding and patience. We hope to welcome you back to Benihana - Ontario, CA soon. Best regards, The Management Team
Cet avis est-il utile ?
K
Kim
San Diego
1 avis
3.0
1 avis
Y est allé·e le 6 septembre 2024
1. Global 3
2. Plats 4
3. Service 4
4. Atmosphère 3
2 1/2 hours for an experience with a reservation is way too long! We had to box and leave because we were missing our show. We had a birthday in the group and we never even got her dessert or the dessert that was included in our dinner package. Restaurant was very warm (it was a hot day but people were visibly fanning themselves) our chef was great personality wise, but the food was a bit over cooked and VERY salty. Wouldn’t return any time soon.
Benihana - Ontario, CAA répondu il y a 2 jours
Dear Kim! Thanks for the feedback. We're sorry to hear that your visit to Benihana - Ontario didn't meet your expectations. We understand how frustrating it can be to have a reservation and not be able to enjoy a meal in a timely manner. We apologize for the overcooked food and the saltiness. We also regret that your birthday celebration was not remembered. We're glad to hear that you found our chef to be great and our restaurant comfortable. Your comments will help us improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again in the future.
Cet avis est-il utile ?
J
Jennifer
Los Angeles
1 avis
2.0
1 avis
Y est allé·e le 6 septembre 2024
1. Global 2
2. Plats 4
3. Service 1
4. Atmosphère 1
The air was out and it was extremely hot in the restaurant. The registers were down so they had to hand calculate our bill. We had to wait to be seated with a reservation and the bathrooms were dirty. Trash all over the floor. Food was great.
Benihana - Ontario, CAA répondu il y a 7 jours
Dear Jennifer! Thanks for the feedback. We're sorry to hear that your experience at Benihana - Ontario didn't meet your expectations. We apologize for the inconvenience you faced with the registers and the cleanliness of our restaurant. We're glad to know that you enjoyed the food, but we understand that we missed the mark on other aspects. Your feedback is invaluable and we'll certainly address these issues to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you better in the future.
Cet avis est-il utile ?
s
sheree
San Diego
14 avis
VIP
2.0
14 avis
Y est allé·e le 6 septembre 2024
1. Global 2
2. Plats 4
3. Service 2
4. Atmosphère 1
Overall this is our home location so we visit frequently. Excessive heat outside and restaurant with cooktops could not keep cool. So a bit uncomfortable throughout dinner, power glitch caused issues with closing out bills and we waited over 45 minutes after just to pay. I will always love the Benihana experience, but managers need to be better prepared to handle majors issues like this to ensure customers are taken care of.
Benihana - Ontario, CAA répondu il y a 7 jours
Dear Sheree! Thank you for taking the time to share your feedback. We're sorry to hear about your recent experience at our restaurant. We understand how uncomfortable it can be to dine outside in the heat, especially when your dining experience is already a special one. We also apologize for the inconvenience caused by the power glitch. We're glad to hear that you still love our Benihana experience, but we're sorry that the service fell short on this occasion. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your honesty and hope to have the opportunity to serve you better in the future. Best regards, Benihana - Ontario, CA Management Team
Cet avis est-il utile ?

FAQ

Benihana - Ontario, CA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Ontario, CA est noté 4,2 étoiles par 5844 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

Nombre de personnes

2 personnes

DateHeure

16 sept. 2024

19:00

Réservé 98 fois aujourd'hui

Commande en livraison ou à emporter

3760 E Inland Empire Blvd, 91764 Ontario, CA

Salles

Informations supplémentaires

Rue transversale
Between Haven and Milliken
Quartier
Ontario
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Code vestimentaire
Tenue de VIlle
Infos de stationnement
Stationnement public
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(909) 483-0937
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Ontario, CA

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 5 844 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Ontario, CA propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Ontario, CA ?

Benihana - Ontario, CA accepte-t-il actuellement les réservations ?

Effectuer une réservation

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