Benihana - Ontario, CA

4.1

4,1

5900 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

7 nov. 2024

19:00

Réservé 86 fois aujourd'hui

Adapté aux occasions spéciales
Animé
Idéal pour les groupes

Bienvenue chez Benihana, un restaurant qui vous propose une expérience culinaire hors du commun ! Installez-vous autour d'une de leurs tables communes et vous découvrirez tous les secrets du chef alors qu'il vous livrera ses astuces sur l'art ancien du Teppanyaki (cuisson des aliments sur plaque chauffante). Ils vous en mettront vraiment plein la vue ! Il ne vous restera qu'à faire votre choix parmi la diversité des savoureux mets proposés (bœuf, poulet, fruits de mer, etc.) et vous laisser éblouir par cette tradition japonaise. Vous pourrez également vous régaler de sushis préparés par un chef talentueux et vous délecter d'un cocktail de spécialité. Benihana Ontario est situé près de l'intersection des autoroutes I-10 et 215, à cinq minutes du Ontario International Airport et du Ontario Convention Center, ainsi que du Citizen’s Bank entertainment arena. Il dispose de 22 tables de type teppanyaki et d'un bar à sushis confortable offrant des spéciaux pour Happy Hour. Le restaurant a été conçu pour imiter le style Azekura qui rappelle un entrepôt de campagne japonaise, devenant l'un des deux seuls restaurants de style Azekura de la chaîne Benihana. Des frais de service de 18% sont ajoutés à toute facture pour les groupes de huit personnes ou plus.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(909) 483-0937
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
3760 E Inland Empire Blvd, 91764 Ontario, CA
Quartier
Ontario
Rue transversale
Between Haven and Milliken
Parking details
Stationnement public
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 5 900 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.1

4,1 d'après les évaluations récentes

4,3Plats
3,9Service
4,1Atmosphère
3,7Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Inland Empire
Les plus réservés

5 900 avis

M
Monique
Los Angeles
17 avis
3.0
17 avis
Y est allé·e il y a 1 jour
1. Global 3
2. Plats 3
3. Service 2
4. Atmosphère 2
Service was very slow. Chef Gabriel was extremely slow preparing food. Shrimp, rice and vegetables were over cooked and had way too much salt.
Benihana - Ontario, CAA répondu aujourd'hui
Hi Monique! We're truly sorry to hear about your experience at Benihana - Ontario. We always strive to provide our guests with a timely and delicious meal, and we're disappointed to know that we fell short this time. Your feedback regarding the shrimp, rice, and vegetables is concerning and will be addressed with our culinary team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you with our service speed and food quality on your next visit. Best regards, Benihana - Ontario Management Team
Cet avis est-il utile ?
C
Charleene and Suzanne
Los Angeles
1 avis
5.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
My daughter and I love eating at Benihana’s restaurant. We usually go for special occasions and celebrate birthdays of family and friends. The food is always excellent and prices are reasonable. I find the service is top-notch from being welcomed when arriving and being seated. The table staff, from waiter to the cook, go out of their way to make sure your dining experience is great.
Benihana - Ontario, CAA répondu il y a 1 jour
Dear Charleene & Suzanne! Thanks for the review! We're thrilled to hear that you and your daughter always choose Benihana's for special occasions and celebrate your loved ones' special days. We're delighted that you appreciate our food and service. We strive to provide a memorable dining experience for all our guests. We look forward to serving you again soon!
Cet avis est-il utile ?
A
Alex
Comté d’Orange
1 avis
2.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 2
2. Plats 5
3. Service 1
4. Atmosphère 3
We waited an additional hour after our reservation to be sat. Service was not good, which is typical when you have a large party and they add gratuity automatically. Since the server knows they are being tipped regardless, they don’t provide good service. Waitress mixed up our credit cards for payment and charged my card twice which alerted my bank to suspect it as fraud. She then proceeded to announce to the entire table that the card was declined making it seem like it was due to insufficient funds and not due to her error of mischarging and then deleting the charge and trying again. Overall not a good experience.
Benihana - Ontario, CAA répondu il y a 2 jours
Thanks for the review, Alex! We're sorry to hear about the extended wait time you experienced and the mix-up with your payment. We always strive to provide the best service, and it's clear we fell short during your visit. We also regret any inconvenience caused to you and your bank. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide a better experience.
Cet avis est-il utile ?
R
Rachael
New York
1 avis
VIP
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
Made a reservation and still waited over an hour to be seated. Waited another half hour before someone took our drink or food order. Food was decent though.
Benihana - Ontario, CAA répondu il y a 3 jours
Hey, Rachael! We're truly sorry to hear about your experience at Benihana - Ontario. It's very disappointing to know that our service was not up to the mark, and we sincerely apologize for the long wait times you experienced. We strive to provide excellent service to all our guests and it's clear we missed the mark during your visit. We appreciate your feedback as it helps us improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it up to you in the future. Thank you for your patience.
Cet avis est-il utile ?
D
DIANE
Las Vegas
1 avis
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 4
3. Service 1
4. Atmosphère 1
We had one of the worst experiences at Benihana's in Ontario this past Saturday night we were seated 45 minutes late after being told it was for 20 minutes delayed once we got there the table was set up for 9 people. I was told by a young lady that the manager wanted to sit four people instead of three and she put an additional chair for for nine people. I told her no that was not going to happen she later came back within a few minutes to tell me that the manager said okay but there would be two more people fit through it I told her that was fine our server Calvin was overwhelmed with three other tables we waited over 30 minutes for him to come back and get our check I then went to the manager to complain and then he brought our check I have been going to this Benihana's for over 13 years and have never had service this poor!
Benihana - Ontario, CAA répondu il y a 3 jours
Hey, Diane! We're really sorry to hear about your experience at Benihana's Ontario. We strive to provide excellent service and it's clear we fell short during your visit. We understand how frustrating it can be to wait for service and we're sorry for any misunderstanding with the seating arrangement. We take your feedback seriously and will address this issue. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make your next visit better. Best, The Management Team
Cet avis est-il utile ?
E
Elisa
Los Angeles
1 avis
3.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 3
We had a reservation for 6pm. It was busy so we patiently waited to be called, at 6:25pm we checked on wait time with hostess, she said our reservation was already seated. No, we were never called. We were told this happens all the time.
Benihana - Ontario, CAA répondu il y a 2 jours
Thanks for visiting us, Elisa! We're truly sorry to hear about your recent experience at Benihana - Ontario. We understand how frustrating it must have been to wait for your reservation, only to be seated without notification. This is not the standard we aim to provide. We assure you that this is not the norm and we will take immediate steps to ensure such incidents do not occur in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your understanding and hope to have another chance to serve you better. - The Management Team
Cet avis est-il utile ?
E
Elizabath
Los Angeles
1 avis
5.0
1 avis
Y est allé·e le il y a 5 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Outstanding food service and great experience make sure you make reservations
Benihana - Ontario, CAA répondu il y a 2 jours
Hey, Elizabath! Thank you so much for your wonderful review! We're thrilled to hear that you had an outstanding experience at Benihana - Ontario. It's always our goal to provide excellent food and service, and we're glad to know we hit the mark for you. We understand that making reservations is a good idea and we're glad you chose to do so. We appreciate your feedback and look forward to serving you again soon.
Cet avis est-il utile ?
M
Maria
Los Angeles
1 avis
3.0
1 avis
Y est allé·e le il y a 5 jours
1. Global 3
2. Plats 5
3. Service 3
4. Atmosphère 5
Food was great like always. My salad had no dressing and I asked for green tea ice cream and got vanilla 😕. Other than that food was delicious
Benihana - Ontario, CAA répondu il y a 3 jours
Dear Maria! Thanks for the review. We're glad to hear that you enjoyed your food like always! We apologize for the oversight with your salad dressing and the lack of vanilla ice cream. We appreciate your feedback and will make sure to look into it. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We look forward to serving you again soon.
Cet avis est-il utile ?
E
Edward
Los Angeles
1 avis
4.0
1 avis
Y est allé·e le il y a 5 jours
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 3
Overall dinner was delicious, service was great. Everyone at the table seemed to have a good time. Only problem was that we had a 5:30pm reservation and we were not seated til 6:00pm. We have not had problems with reservation and seating promptly before so hopefully this was just a 1 time deal.
Benihana - Ontario, CAA répondu il y a 3 jours
Hey, Edward! Thank you for choosing to dine with us at Benihana - Ontario and for taking the time to share your feedback. We're thrilled to hear that you enjoyed your dinner and our service. We regret the delay in seating you, especially given the reservation time. We always strive to provide prompt service and your feedback helps us improve. We hope to have the opportunity to serve you again and make your next visit a more enjoyable one. Best, The Management Team
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Los Angeles
2 avis
5.0
2 avis
Y est allé·e le 30 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Thank you for making my daughter’s birthday a great experience.. she was so happy
Benihana - Ontario, CAA répondu il y a 7 jours
Dear Guest! Thanks for visiting us at Benihana - Ontario! We're thrilled to hear that we made your daughter's birthday a great experience. It's wonderful to know that she was so happy and enjoyed her meal. We strive to provide the best for our guests and your kind words are a testament to our efforts. We look forward to welcoming you back for more memorable experiences.
Cet avis est-il utile ?

FAQ

Benihana - Ontario, CA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Ontario, CA est noté 4,1 étoiles par 5900 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

7 nov. 2024

19:00

Réservé 86 fois aujourd'hui

Commande en livraison ou à emporter

3760 E Inland Empire Blvd, 91764 Ontario, CA

Salles

Informations supplémentaires

Rue transversale
Between Haven and Milliken
Quartier
Ontario
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(909) 483-0937
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Ontario, CA

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 5 900 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Ontario, CA propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Ontario, CA ?

Benihana - Ontario, CA accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires