Benihana - Ontario, CA

4.1

4,1

5923 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

29 nov. 2024

19:30

Réservé 88 fois aujourd'hui

Adapté aux occasions spéciales
Animé
Idéal pour les groupes

Bienvenue chez Benihana, un restaurant qui vous propose une expérience culinaire hors du commun ! Installez-vous autour d'une de leurs tables communes et vous découvrirez tous les secrets du chef alors qu'il vous livrera ses astuces sur l'art ancien du Teppanyaki (cuisson des aliments sur plaque chauffante). Ils vous en mettront vraiment plein la vue ! Il ne vous restera qu'à faire votre choix parmi la diversité des savoureux mets proposés (bœuf, poulet, fruits de mer, etc.) et vous laisser éblouir par cette tradition japonaise. Vous pourrez également vous régaler de sushis préparés par un chef talentueux et vous délecter d'un cocktail de spécialité. Benihana Ontario est situé près de l'intersection des autoroutes I-10 et 215, à cinq minutes du Ontario International Airport et du Ontario Convention Center, ainsi que du Citizen’s Bank entertainment arena. Il dispose de 22 tables de type teppanyaki et d'un bar à sushis confortable offrant des spéciaux pour Happy Hour. Le restaurant a été conçu pour imiter le style Azekura qui rappelle un entrepôt de campagne japonaise, devenant l'un des deux seuls restaurants de style Azekura de la chaîne Benihana. Des frais de service de 18% sont ajoutés à toute facture pour les groupes de huit personnes ou plus.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(909) 483-0937
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
3760 E Inland Empire Blvd, 91764 Ontario, CA
Quartier
Ontario
Rue transversale
Between Haven and Milliken
Parking details
Stationnement public
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 5 923 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.1

4,1 d'après les évaluations récentes

4,4Plats
4Service
4Atmosphère
3,7Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Inland Empire
Les plus réservés

5 923 avis

B
Brenda
Los Angeles
1 avis
2.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 2
Made reservations and waited an hour and 15 minutes past our reservations. Come to find out they’re double booking everyone because “they’re not where they should be at” so reservations don’t even matter pretty much. Food was mediocre not like your regular Benihana dinner, service was incredibly slow, the hostess at the front was extremely rude she was yelling at people to move out of her way. Our party got the 6 course meal and skipped the tea and ice cream because at that point we were there for 3.5 hours and just got over it.
Benihana - Ontario, CAA répondu il y a 2 jours
Thanks for the review, Brenda! We're truly sorry to hear about your experience at Benihana - Ontario. It's disheartening to know that we fell short of your expectations, especially regarding the long wait and the service. We understand how frustrating it must have been for you to wait for a long time, and we sincerely apologize for any inconvenience. We're also sorry to hear about your experience with the hostess. We always strive to provide a pleasant dining experience for our guests, and we regret that we didn't meet your expectations this time. We appreciate your feedback and will use it to improve our service. We hope you will give us another chance to serve you better in the future.
Cet avis est-il utile ?
C
Candice
Comté d’Orange
5 avis
5.0
5 avis
Y est allé·e le il y a 4 jours
1. Global 5
2. Plats 5
3. Service 3
4. Atmosphère 5
Wayne was an amazing chef, will definitely be requesting him next time we go!!!
Benihana - Ontario, CAA répondu il y a 2 jours
Hi Wayne! We're overjoyed to hear that you had an amazing experience at Benihana - Ontario! It's wonderful to know that our chef, Wayne, was able to impress you with his culinary skills. We're always here to provide you with top-notch service, and we appreciate your feedback on this. We hope to serve you again soon, and promise to keep impressing you with our food! Best, The Management Team
Cet avis est-il utile ?
s
stefanie
Los Angeles
3 avis
3.0
3 avis
Y est allé·e le il y a 5 jours
1. Global 3
2. Plats 4
3. Service 5
4. Atmosphère 3
It wasn’t a terrible experience, just overly crowded and noisy. Although you make reservations, be ready to wait with limited seating and a small space. I took my friend for her birthday and I was happy to see a black hibachi chef at the table next to ours. We had a female hibachi chef which was also a pleasant surprise.
Benihana - Ontario, CAA répondu il y a 4 jours
Thanks for the review, Stefanie! We're glad to hear that you enjoyed the food and our black hibachi chefs at Benihana - Ontario. We apologize if the noise level and crowded conditions were a bit too much. We understand that waiting can be frustrating and we're working on improving the seating and space situation. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your feedback and hope to welcome you back soon.
Cet avis est-il utile ?
L
LaTecia
Philadelphie
1 avis
2.0
1 avis
Y est allé·e le il y a 6 jours
1. Global 2
2. Plats 3
3. Service 3
4. Atmosphère 1
Overall, the food was good. However, the restaurant was a little dirty, including the bathrooms the floor however the service was decent. She seemed a little bit overwhelmed with a lot of tables. The food was good, but I won’t be coming back.
Benihana - Ontario, CAA répondu il y a 4 jours
Hey, LaTecia! Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed the food at Benihana - Ontario, CA. However, we're sorry to hear about your observation about the cleanliness of our restaurant. We strive to provide a comfortable dining experience for all our guests, and it seems we fell short this time. We appreciate your feedback and will definitely use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll reconsider and give us another chance to provide you with a better dining experience in the future. Best regards, The Management Team
Cet avis est-il utile ?
R
Roger
Los Angeles
1 avis
1.0
1 avis
Y est allé·e le il y a 6 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Waited over an hour past my reservation time because they mismanaged their capacity.
Cet avis est-il utile ?
J
James
Los Angeles
1 avis
2.0
1 avis
Y est allé·e le 21 novembre 2024
1. Global 2
2. Plats 5
3. Service 4
4. Atmosphère 3
Had reservations at 7:45 pm. got seated down at 8:00 pm which is good but we waited for our chief didn't come until 1 hr and 15 mins after getting seated down overall good food just the wait for a whole hr plus just to get our food cooked
Benihana - Ontario, CAA répondu le 22 novembre 2024
Hello, James! Thank you for taking the time to share your experience at Benihana - Ontario. We're glad to hear that you were able to wait for your chief despite the reservation time. We apologize for the delay, and we understand how frustrating that can be. We're always striving to improve our service, and your feedback is invaluable in this process. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again soon. Best Regards, The Management Team
Cet avis est-il utile ?
A
Ashley
Los Angeles
1 avis
1.0
1 avis
Y est allé·e le 20 novembre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
It took over an hour for our food to come out to even begin the cooking process. Reservations were at 6:15, seated at 6:30 left at 7:45 because the food was taking so long. Keep in mind we had 3 kids who order white rice and chicken and two adults. So bummed!
Benihana - Ontario, CAA répondu le 21 novembre 2024
Hey, Ashley! We're really sorry to hear about your experience at Benihana - Ontario. We understand how frustrating long waits can be and we apologize for the inconvenience caused. We're taking your feedback seriously and will work on improving our service times. We strive to provide a pleasant dining experience for all our guests and we regret that we missed the mark this time. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide you with a much better experience. Best, The Management Team
Cet avis est-il utile ?
D
Daniel
Los Angeles
3 avis
5.0
3 avis
Y est allé·e le 19 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Our server was awesome!!!! He was training someone but still took good care of us!!! Our chef was awesome as well great cooking!!!!
Benihana - Ontario, CAA répondu le 20 novembre 2024
Dear Daniel! Thanks for visiting us! We're thrilled to hear that you had a great experience at Benihana - Ontario. It's wonderful to know that our team's efforts to provide excellent service and great food were appreciated. We strive to provide the best experience for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon!
Cet avis est-il utile ?
C
Chaniece
Los Angeles
2 avis
VIP
3.0
2 avis
Y est allé·e le 18 novembre 2024
1. Global 3
2. Plats 3
3. Service 4
4. Atmosphère 4
We come here A Lot. We had a new chef I never had. I believe the name was something similar to “Dialiago”. I had to ask for seasoning on my food he didn’t interact with the table much and forgot a few of our ingredients and we sat there waiting for sauce for awhile. I will always love Benihana and this location but not our best experience. Bartender 10/10. She was so sweet , poured a good glass, and even gave my daughter a water cup.
Benihana - Ontario, CAA répondu le 20 novembre 2024
Thanks for visiting us, Chaniece! We're glad to hear that you've been a regular at Benihana - Ontario. We apologize for the experience you had with our new chef and the wait for your food. We're always looking to improve and your feedback is invaluable in that process. We're glad to hear that our bartender made your experience enjoyable and you received a good glass of wine. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to see you again soon and aim to provide a better experience next time.
Cet avis est-il utile ?
T
Tiara
Los Angeles
2 avis
1.0
2 avis
Y est allé·e le 18 novembre 2024
1. Global 1
2. Plats 1
3. Service 3
4. Atmosphère 2
The service was not all good and I go to this particular Benihana all the time.The service was so slow I had a appointment for 12:00pm and didn’t get my soups until 1:00pm the chef was so dry and boring didn’t talk to us or even repeat back our order to us like they usually do, they also forgot two of our meats and had to go back and get them. I had got my steak well done which I always get and it’s always good but this one was burnt and was like eating beef jerky.
Benihana - Ontario, CAA répondu le 19 novembre 2024
Dear Tiara! Thanks for the review. We're sorry to hear about your recent experience at our Benihana - Ontario location. It's disappointing to know that our service did not meet your expectations. We appreciate your feedback regarding the slow service, the steak and the interaction with our chef. We'll certainly take your comments into account as we strive to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide a better dining experience in the future.
Cet avis est-il utile ?

FAQ

Benihana - Ontario, CA propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Ontario, CA est noté 4,1 étoiles par 5923 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

29 nov. 2024

19:30

Réservé 88 fois aujourd'hui

Commande en livraison ou à emporter

3760 E Inland Empire Blvd, 91764 Ontario, CA

Salles

Informations supplémentaires

Rue transversale
Between Haven and Milliken
Quartier
Ontario
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement public
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Accès pour personnes à mobilité réduite, Bar complet, Bar/salon, Bière, Cocktails, Droit de bouchon, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(909) 483-0937
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Ontario, CA

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 5 923 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Ontario, CA propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Ontario, CA ?

Benihana - Ontario, CA accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires