Benihana - Miramar, FL

Avis sur le restaurant Benihana - Miramar, FL de personnes qui y ont mangé. Basés sur les notes récentes.

1. OT

   Utilisateur d'OpenTable

   Fort Lauderdale2 avis

   5.0

   Y est allé·e le il y a 2 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 3

   Great chef tonight. Food was outstanding. Cooked & seasoned perfectly.
   

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2. K

   Katherine

   Fort Lauderdale21 avis

   5.0

   Y est allé·e le il y a 5 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   Our server was AMAZING and so was the food and the chef
   

   Benihana - Miramar, FLA répondu il y a 2 jours

   Hey Katherine, We're over the moon to hear about your fantastic experience at Benihana - Miramar, FL! It's fantastic to know that our team made your visit special and that you enjoyed the food and service. We always aim to provide an exceptional dining experience and your feedback lets us know we're on the right track. Thank you for taking the time to leave such a wonderful review. We hope to see you again soon! Best, The Management Team
   

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3. OT

   Utilisateur d'OpenTable

   Fort Lauderdale4 avis

   5.0

   Y est allé·e le il y a 7 jours

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   I had a fantastic time last night at Benihana with family and friends! The atmosphere was lively, the service was excellent, and the food was delicious as always. Watching the chef put on an entertaining show while cooking our meals right in front of us made the experience even more enjoyable. From the perfectly seasoned hibachi dishes to the fresh sushi, everything was top-notch. It was a great night filled with laughter, good vibes, and amazing food. Highly recommend for a fun and memorable dining experience!
   

   Benihana - Miramar, FLA répondu il y a 6 jours

   Dear Guest! Thanks for visiting us at Benihana - Miramar, FL! We're thrilled to hear that you and your family had a fantastic time and that you enjoyed our lively atmosphere, excellent service, and delicious food. It's always a pleasure to welcome you and your friends for a fun and memorable dining experience. Your high recommendation means a lot to us. We look forward to your next visit!
   

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4. L

   Lesly

   Baie de San Fra3 avis

   3.0

   Y est allé·e le 6 mars 2025

   1. Global 3
   2. Plats 5
   3. Service 3
   4. Atmosphère 5

   I love Benihana, and have attended for years but sadly I am slowly seeing the quality decrease and the apparent way they wish to now run their restaurant. One example yesterday was my husband and I arriving 15 minutes prior to dinner time. There was an entire table of people including us ready to be seated, with many tables available yet it seemed purposely that the hostesses waited 15 minutes to seat us exactly at 3 to pay the dinner price. Luckily, a number of people at our table brought up the lunch menu and we were able to go on and order from it but stuff like that is more frequent and sad. This restaurant used to be so much better. Even the food quality, and size has gone down.
   

   Benihana - Miramar, FLA répondu il y a 6 jours

   Thanks for visiting us, Lesly. We're sorry to hear that your recent experience at Benihana - Miramar, FL didn't meet your expectations. We understand your concern about the waiting time and appreciate your patience. We're also sorry to hear about the deterioration in our food quality and the service. Your feedback is invaluable to us and we assure you that we will address these issues. We hope to have another chance to provide you with the service and food quality you've come to expect from us.
   

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5. OT

   Utilisateur d'OpenTable

   Miami1 avis

   1.0

   Y est allé·e le 2 mars 2025

   1. Global 1
   2. Plats 1
   3. Service 1
   4. Atmosphère 1

   The food was very bad and service late and the cooker was not good at all
   

   Benihana - Miramar, FLA répondu le 3 mars 2025

   Dear Guest! Thanks for the feedback. We're really sorry to hear that your experience at Benihana - Miramar, FL didn't meet your expectations. We take your comments about our food and service very seriously and we'll address these issues with our team. We strive to provide our guests with the best dining experience and it's clear we fell short this time. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
   

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6. OT

   Utilisateur d'OpenTable

   Fort Lauderdale2 avis

   2.0

   Y est allé·e le 2 mars 2025

   1. Global 2
   2. Plats 5
   3. Service 1
   4. Atmosphère 3

   With reservations it took over an hour to be seated and we were there with a handicap child. Then it took 40 minutes for the cook.The white rice wasn’t served like everyone one else’s fried rice was. We had to constantly ask for stuff and the cook was very sloppy. Not a great performance. When making reservations they say your party has to all be there or you won’t get seated. But you make us wait over an hour with reservations and 40 minutes for the cook. Unacceptable!
   

   Benihana - Miramar, FLA répondu le 3 mars 2025

   Dear Guest! We sincerely apologize for your experience. We understand how frustrating it must have been to wait so long, especially with a child who has special needs. Your concerns about service, wait times, and food quality are taken seriously. We strive to provide excellent service and regret that we fell short. We appreciate your feedback and will review our procedures to improve. If you're open to it, we'd love the opportunity to make things right—please reach out to us directly. Thank you for bringing this to our attention.
   

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7. S

   Scott

   Las Vegas1 avis

   5.0

   Y est allé·e le 25 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 4

   Third time at this location. Better quality food and service this time. Two thumbs up
   

   Benihana - Miramar, FLA répondu le 27 février 2025

   Hi Scott, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food and service this time at Benihana - Miramar, FL. We always strive to provide the best experience for our guests, and your feedback is a great motivation for our team. We appreciate your high ratings and look forward to serving you again soon. Best regards, The Management Team
   

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8. D

   DR KIRK

   Miami3 avis

   5.0

   Y est allé·e le 24 février 2025

   1. Global 5
   2. Plats 5
   3. Service 5
   4. Atmosphère 5

   It's always a pleasure. Christian is awesome.......
   

   Benihana - Miramar, FLA répondu le 25 février 2025

   Thanks for visiting us, DR Kirk! We're thrilled to hear that you had a great experience at Benihana - Miramar, FL. It's always a pleasure to serve our valued guests like you. We're glad to know that you enjoyed our food and service. We always strive to provide the best value for our guests. We appreciate your feedback and look forward to serving you again soon.
   

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9. OT

   Utilisateur d'OpenTable

   West Palm Beach1 avis

   2.0

   Y est allé·e le 22 février 2025

   1. Global 2
   2. Plats 5
   3. Service 1
   4. Atmosphère 3

   Made a reservation for 8:30 and didn’t get sat down till 9:30. Food and show was great but restaurant was totally unorganized.
   

   Benihana - Miramar, FLA répondu il y a 7 jours

   Hi, we're truly sorry to hear about your experience at Benihana - Miramar, FL. We strive to provide a smooth and efficient service, and it's clear we missed the mark during your visit. We're glad to hear that you enjoyed our food and show, but we're sorry we fell short in managing your reservation and organization. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make it right. Thanks, Benihana - Miramar, FL Management Team.
   

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10. L

    Luis

    Fort Lauderdale1 avis

    3.0

    Y est allé·e le 20 février 2025

    1. Global 3
    2. Plats 3
    3. Service 3
    4. Atmosphère 3

    It was two of us eating dinner, food took long time and the fish was not fresh.🍱🍣 It opened up a faucet in my stomach. You know what I mean we were there for two hours, and mostly it was cause we were waiting for our food.
    

    Benihana - Miramar, FLA répondu le 22 février 2025

    Thanks for the review, Luis. We're truly sorry to hear about your recent experience at Benihana - Miramar, FL. It's disappointing to know that our food and service did not meet your expectations. We understand that waiting for your meal for such a long time can be frustrating and we sincerely apologize for this. We strive to provide our guests with the best dining experience possible, and it seems we fell short during your visit. Your feedback is valuable to us and we will certainly address this issue. We hope you will give us another chance to provide you with the quality service and food you deserve. Best regards, Benihana - Miramar, FL Management Team
    

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