Benihana - Lombard, IL

4.2

4,2

3795 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

23 nov. 2024

19:00

Réservé 83 fois aujourd'hui

Idéal pour les groupes
Animé
Adapté aux occasions spéciales

Bienvenue au Benihana, là où vous pouvez vivre une expérience culinaire pas comme les autres! Installés autour d'une table commune, vous découvrirez tous les secrets du chef alors qu'il vous livrera ses astuces sur l'art ancien du teppanyaki (cuisson des aliments sur plaque chauffante). Vous en aurez plein la vue! Il vous restera à faire votre choix parmi la diversité des mets proposés (boeuf, poulet ou fruits de mer). Vous pourrez également déguster des sushis préparés par un chef talentueux. Vous cherchez un endroit pour vous détendre? Prenez place au bar spacieux et profitez de l'un des cocktails ou des apéritifs. Les salles à manger privées sont parfaites pour des fêtes privées, des réunions d'entreprise ou de grandes célébrations d'anniversaire. Donnez un coup de fil pour obtenir plus de détails ou pour réserver l'une des salles à manger privées au Benihana Lombard. À noter: le restaurant est fermé entre le dîner et le souper, de 14h30 à 17h, du lundi au jeudi. Il rouvre pour le souper et le «happy hour» à 17h.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(630) 571-4440
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
747 E Butterfield Rd, 60148 Lombard, IL
Quartier
Lombard
Rue transversale
Meyers
Parking details
Free parking for Benihana guests
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 3 795 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.2

4,2 d'après les évaluations récentes

4,3Plats
4,2Service
4,1Atmosphère
3,7Rapport qualité-prix

Bruit • Modéré

3 795 avis

K
Karina
Chicago
3 avis
3.0
3 avis
Y est allé·e le il y a 6 jours
1. Global 3
2. Plats 5
3. Service 1
4. Atmosphère 5
We enjoyed the food and drinks, hibachi chef was very entertaining. This is a great place to celebrate a birthday, they stored our cake in the back and even gave us a picture. The service was good up until the end, the server seemed to think she was entitled to a bigger tip after putting the receipt on the table and pointing out the suggested amount, when she saw we gave 15% she made a face which I found to be very rude! Not to mention, we were seated nearly an hour after our reservation time.
Benihana - Lombard, ILA répondu il y a 5 jours
Hi Karina! We're thrilled to hear that you enjoyed the food and drinks at Benihana - Lombard. It's great to know that our hibachi chef and birthday celebration made your experience memorable. We apologize for any inconvenience caused by the delay in seating and the misunderstanding with the tip. We strive to provide excellent service to all our guests and it seems we fell short in your case. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to see you again soon and provide you with a better experience. Best regards, The Management Team
Cet avis est-il utile ?
V
Valerie
Chicago
6 avis
5.0
6 avis
Y est allé·e le 15 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Always a great time at Benihana. Food is good. The entertainment is enjoyable.
Benihana - Lombard, ILA répondu il y a 6 jours
Thanks for the review, Valerie! We're thrilled to hear that you always have a great time at Benihana - Lombard. It's wonderful to know that you enjoyed our food and found the entertainment enjoyable. We always strive to provide a top-notch dining experience for our guests. We appreciate your feedback and look forward to welcoming you back soon!
Cet avis est-il utile ?
L
Laura
Chicago
9 avis
VIP
5.0
9 avis
Y est allé·e le 10 novembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 4
Service was amazing and food was delicious. Really enjoyed our meal.
Benihana - Lombard, ILA répondu le 11 novembre 2024
Thanks for the feedback, Laura! We're thrilled to hear that you had an amazing experience at Benihana - Lombard. It's great to know that you enjoyed our food and found our service amazing. We strive to provide our guests with a delightful dining experience and your feedback helps us do just that. We look forward to serving you again soon!
Cet avis est-il utile ?
T
Tara
Chicago
1 avis
2.0
1 avis
Y est allé·e le 10 novembre 2024
1. Global 2
2. Plats 2
3. Service 2
4. Atmosphère 2
Even with a reservation the wait time was just shy of an hour wait.
Benihana - Lombard, ILA répondu le 12 novembre 2024
Thanks for the review, Tara! We're sorry to hear about the wait time you experienced during your visit. We understand how frustrating that can be and we apologize for any inconvenience. We're continuously working on improving our service and we appreciate your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better.
Cet avis est-il utile ?
A
Aaron
Chicago
1 avis
1.0
1 avis
Y est allé·e le 10 novembre 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 5
Went in with moderate expectations as research showed the good was moderate but paying for the show. Unfortunately didn’t get either and the service was something to be desired as well. The food was as described from other reviews in which you were getting average food for the price. The show was lackluster to say the least. The only “trick” we saw was an egg spin on the grill that the chef flipped into his pocket. It seemed that all other tables were being much more entertained and even saw giant flames at another table. We didn’t receive anything special from that front. Now to the service. We were first timers and asked for an understanding on what to do and the explanation was basically just pointing back and forth between different pages of the menu. We never got our drinks at the beginning of the meal and had to ask the waitress for them right before the entrees were served. Next about half the table ordered steamed rice which never came out and had to ask for it as well after our entrees were plated. Also every course on the menu came with a green tea which we also never received and was not worth asking for at that point since we were already finished with the meal. The only positives from our experience was we got seated relatively quickly in relation to our reservation and the ambience was good. Other than that I would say every other part of the experience was average to below average. My opinion is for $40/person you would be better served to take your money elsewhere.
Benihana - Lombard, ILA répondu le 11 novembre 2024
Hi, Aaron! Thanks for the feedback. We're sorry to hear that your experience at Benihana - Lombard idn't meet your expectations. We apologize for the lack of entertainment during your meal and for the service issues you experienced. We're glad you found our ambience pleasing and that you were seated promptly. We take your comments seriously and will use them to improve our service and food quality. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you better in the future.
Cet avis est-il utile ?
R
Richard
Chicago
10 avis
5.0
10 avis
Y est allé·e le 9 novembre 2024
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 2
They are speeding things up for table turn and shrinking portions but still a good meal.
Benihana - Lombard, ILA répondu le 12 novembre 2024
Thanks for visiting us, Richard! We're sorry to hear that you were disappointed with the speed of your service and the smaller portion sizes. We always aim to provide excellent service and delicious meals, and we're sorry we fell short this time. We appreciate your feedback and will take it into consideration as we continually strive to improve. We hope to see you again soon at Benihana - Lombard where we'll make sure your next meal is a perfect one!
Cet avis est-il utile ?
j
john
Chicago
4 avis
4.0
4 avis
Y est allé·e le 2 novembre 2024
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 3
Waited nearly an hour to be seated for an 8pm reservation for my daughter’s 13 bday dinner. Good was ok and service was good but the late start turned into an even later dinner than expected.
Benihana - Lombard, ILA répondu le 4 novembre 2024
Thanks for the review, John! We're sorry to hear about your recent experience at Benihana - Lombard. It's disappointing to know that you had to wait for an hour despite having a reservation, especially on a special occasion like your daughter's 13th birthday. We understand how frustrating that can be and we sincerely apologize for the delay. We're glad to hear that you found our service satisfactory, but we're sorry that other aspects fell short of your expectations. Your feedback is valuable to us and we'll certainly use it to improve our service. We hope you'll give us another chance to make your next visit a more pleasant one.
Cet avis est-il utile ?
M
M
Chicago
1 avis
1.0
1 avis
Y est allé·e le 2 novembre 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 3
Waited 40 minutes to be seated despite having a reservation. Multiple groups of people got seated before us, front desk ladies ignoring us. When we finally decided to go ask about wait time, they magically had a table ready as if they were making us wait on purpose. Super overhyped, food not that great
Benihana - Lombard, ILA répondu le 4 novembre 2024
Dear Guest! Thanks for the review. We're sorry to hear about your experience. We strive to provide a seamless service and it's clear we fell short this time. We apologize for the wait and the mix-up with your reservation. We're also sorry to hear that you found our food not up to your taste. We value your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Sincerely, The Management Team
Cet avis est-il utile ?
K
Kenneth
Chicago
11 avis
3.0
11 avis
Y est allé·e le 30 octobre 2024
1. Global 3
2. Plats 4
3. Service 3
4. Atmosphère 4
We have eaten at Benihana dozens of times over the years and this was probably our most disappointing visit. Food was good as usual. The server was brand new and tried very hard to please us. However, she did not seem to be properly trained. She did not take a birthday photo and when we asked about birthday ice cream, she did not seem to know that this treat is always given to the birthday person.
Benihana - Lombard, ILA répondu il y a 4 jours
Thanks for the review, Kenneth! We're glad to hear that you've enjoyed our food and service at Benihana - Lombard over the years. We're sorry to hear about your experience with the new server. We strive to provide a high level of service and it sounds like we fell short this time. We appreciate your feedback and will use it to improve our training and training our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to serve you again soon and provide a better experience.
Cet avis est-il utile ?
T
Tasha
Chicago
1 avis
1.0
1 avis
Y est allé·e le 26 octobre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
I celebrated my 50th birthday here with my family of 5. The food had no flavor and highly over priced for the small portion size. The chef had to go get more rice that caused the zucchini was mushy. My daughter had sever abdomen pain after eating. Everything was rushed we spend over $250 for a worst experience here. Never will I recommend this place. I felt so bad on my birthday after the bad experience and service here. Never again…Very disappointed!!!!
Benihana - Lombard, ILA répondu le 27 octobre 2024
Dear Tasha! Thanks for the feedback. We're truly sorry to hear about your disappointing experience at our Benihana - Lombard location. It's disheartening to know that we didn't meet your expectations, especially on such a special occasion. We take your concerns about the food and service very seriously and we're sorry for any discomfort caused to you and your daughter. We strive to provide a memorable dining experience and it's clear we fell short during your visit. We appreciate your honesty and we're committed to improving. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future.
Cet avis est-il utile ?

FAQ

Benihana - Lombard, IL propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Lombard, IL est noté 4,2 étoiles par 3795 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

23 nov. 2024

19:00

Réservé 83 fois aujourd'hui

Commande en livraison ou à emporter

747 E Butterfield Rd, 60148 Lombard, IL

Salles

Informations supplémentaires

Rue transversale
Meyers
Quartier
Lombard
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Free parking for Benihana guests
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(630) 571-4440
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Lombard, IL

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

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Avis de 3 795 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Lombard, IL propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Lombard, IL ?

Benihana - Lombard, IL accepte-t-il actuellement les réservations ?

Effectuer une réservation

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Salles

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