Benihana - Lombard, IL

4.3

4,3

3779 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

18 oct. 2024

19:00

Réservé 57 fois aujourd'hui

Idéal pour les groupes
Adapté aux occasions spéciales
Animé

Bienvenue au Benihana, là où vous pouvez vivre une expérience culinaire pas comme les autres! Installés autour d'une table commune, vous découvrirez tous les secrets du chef alors qu'il vous livrera ses astuces sur l'art ancien du teppanyaki (cuisson des aliments sur plaque chauffante). Vous en aurez plein la vue! Il vous restera à faire votre choix parmi la diversité des mets proposés (boeuf, poulet ou fruits de mer). Vous pourrez également déguster des sushis préparés par un chef talentueux. Vous cherchez un endroit pour vous détendre? Prenez place au bar spacieux et profitez de l'un des cocktails ou des apéritifs. Les salles à manger privées sont parfaites pour des fêtes privées, des réunions d'entreprise ou de grandes célébrations d'anniversaire. Donnez un coup de fil pour obtenir plus de détails ou pour réserver l'une des salles à manger privées au Benihana Lombard. À noter: le restaurant est fermé entre le dîner et le souper, de 14h30 à 17h, du lundi au jeudi. Il rouvre pour le souper et le «happy hour» à 17h.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(630) 571-4440
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
747 E Butterfield Rd, 60148 Lombard, IL
Quartier
Lombard
Rue transversale
Meyers
Parking details
Free parking for Benihana guests
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 3 779 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.3

4,3 d'après les évaluations récentes

4,5Plats
4,3Service
4,2Atmosphère
3,9Rapport qualité-prix

Bruit • Modéré

3 779 avis

T
Trina
Baie de San Fra
1 avis
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 4
3. Service 1
4. Atmosphère 3
I've been there alot and had no problems but this time service was horrible. The cook did great but the waitress had a bad attitude and mixed up the orders of everyone at our table.
Benihana - Lombard, ILA répondu il y a 3 jours
Dear Trina! Thanks for visiting us at Benihana - Lombard. We're truly sorry to hear about your recent experience with our service. It's important to us that all of our guests have a great dining experience, and we're disappointed to know that we didn't meet that mark for you. We appreciate your patience and understanding, and we promise to take your feedback into consideration as we continually strive to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide you with the high-quality service you've come to expect from us.
Cet avis est-il utile ?
E
Erika
Chicago
3 avis
1.0
3 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 5
3. Service 1
4. Atmosphère 3
Got there to celebrate my birthday. The hostess told me happy birthday which was great. Sat down and didn’t even get water or have a plate or fork. Ask the waitress for all three. Brought a plate but forgot the water and the fork. Had to ask three times for a fork. Twice for water. Never got my water refilled. My husband was expecting them to sing happy birthday to me like the other tables but nothing. The other tables got more of a show than we did. It was such horrible service and never been so disappointed. The good thing was the food was good but he kept forgetting who had what. Very disappointing birthday lunch ☹️
Benihana - Lombard, ILA répondu il y a 3 jours
Dear Erika! We're truly sorry to hear about your disappointing experience at our Benihana - Lombard location on your special day. It's always our goal to provide a memorable dining experience and it's clear we missed the mark during your visit. We understand how frustrating it must have been to wait for your drink refills and not receive the show of appreciation you were expecting. We're also sorry for the confusion with your orders. We assure you that we will take your feedback into consideration as we strive to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're glad to hear that you enjoyed the food and we hope that this incident won't deter you from visiting us again.
Cet avis est-il utile ?
K
Kelly
Chicago
1 avis
3.0
1 avis
Y est allé·e le il y a 5 jours
1. Global 3
2. Plats 4
3. Service 3
4. Atmosphère 3
I was very disappointed. They have seemed to cheapen the experience. Our soft drinks were flat and the replacements only slightly better. Service was slow. It was very noisy. The chef tricks they are known for were not great either. We made the most of it, but not sure we'll return.
Benihana - Lombard, ILA répondu il y a 3 jours
Dear Kelly! Thank you for taking the time to share your experience at Benihana - Lombard. We're sorry to hear that your visit didn't meet your expectations. We're always aiming to provide a great experience for our guests, and we regret that we missed the mark on this occasion. We're sorry to hear about the slow service and the issues with our soft drinks and drinks. Your feedback is invaluable and will be used to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll reconsider and give us another chance to impress you. Best, The Management Team
Cet avis est-il utile ?
A
Anya
Chicago
1 avis
1.0
1 avis
Y est allé·e le il y a 6 jours
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 2
Given raw steak even after asking for it to be cooked a second time. Had to ask for our water a second time. Waited for 20 minutes past reservation time before being seated. Food was cold within minutes of being served because of the a/c.
Benihana - Lombard, ILA répondu il y a 4 jours
Dear Anya! Thanks for the review. We're sorry to hear about your experience at Benihana - Lombard. It's disappointing to hear about the issues you faced with the food and the service delay. We strive to provide a great dining experience for all our guests and it's clear we fell short this time. We appreciate your feedback and will address these issues with our team to ensure they don't happen again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better in the future.
Cet avis est-il utile ?
T
Tamie
Chicago
2 avis
4.0
2 avis
Y est allé·e le il y a 7 jours
1. Global 4
2. Plats 5
3. Service 3
4. Atmosphère 4
I went with my nephew and a friend for a celebratory outing. The food was excellent. Everything was fresh and cooked well. The chef was engaging though he seemed a little bored with the routine. The server did her job adequately, but seemed a bit disengaged and even slightly dismissive. She became much friendlier at the end of the evening after I paid the bill upon my leaving an appropriate tip. At that point it didn't matter much. One way the restaurant needs to be more transparent in the way they charge for rice. I was charged a flat fee for the meal, and then a separate charge appeared for the chicken fried rice. Had I known it was extra, I might have chosen the plain steamed rice unless that was extra too. This practice is lacking in transparency. I did not want to argue so I just let it go. Overall, I was out with a great group of people who don't complain or nitpick so we had a good time. The service could be better and they need more transparency in their pricing.
Benihana - Lombard, ILA répondu il y a 4 jours
Hello Tamie! Thank you for taking the time to share your experience at Benihana - Lombard. We're delighted to hear that you and your guests had a great time celebrating a special occasion. We're glad to hear that you enjoyed our food and found it fresh and cooked well. We're also pleased that our chef engaged with you and made your visit enjoyable. We appreciate your feedback about the rice charge. We aim to provide transparent pricing and will take your feedback into consideration. We're sorry to hear that you found the service to be lacking, and we'll strive to improve. We're always looking for ways to make our guests' experiences better. Thank you again for your valuable feedback. We hope to see you again soon for another great experience! Best, The Management Team
Cet avis est-il utile ?
R
Randi
Chicago
52 avis
VIP
4.0
52 avis
Y est allé·e le il y a 7 jours
1. Global 4
2. Plats 5
3. Service 5
4. Atmosphère 4
Outstanding food and service always. The only reason I didn’t give it five stars, is it’s a bit too overpriced.
Benihana - Lombard, ILA répondu il y a 4 jours
Thanks for visiting us, Randi! We're thrilled to hear that you enjoy our food and service at Benihana - Lombard. We're always striving to provide an exceptional dining experience, and your feedback about the pricing is appreciated. We hope to see you again soon!
Cet avis est-il utile ?
J
Jennifer
Chicago
14 avis
4.0
14 avis
Y est allé·e le 6 octobre 2024
1. Global 4
2. Plats 3
3. Service 4
4. Atmosphère 4
Fun spot for special occasions like birthdays! My only complaint- they cram you in. They stuck us with a table of adults that had already been served cocktails and immediately asked our order before even having a chance to sit down. It was me and two kids and I was not able to fully sit on my chair since the others at our hibachi had already claimed their space. Got some attitude when I asked to be moved- which they eventually did and we were seated with a friendlier family at the same time so our orders were synced and not rushed. Other groups around us arriving later asked for more space too. Once that was resolved we had a great time and a great meal! They made my son’s birthday dinner extra special and fun.
Benihana - Lombard, ILA répondu le 7 octobre 2024
Thanks for visiting us, Jennifer! We're thrilled to hear that you and your kids had a great time celebrating your special occasion at Benihana - Lombard. We apologize for the inconvenience you experienced due to the table arrangement. We understand how this could have affected your dining experience and we appreciate your patience. We'll certainly work on our seating arrangement to avoid this in the future. We're glad that you found the meal to be extra special and fun for your son's birthday. We look forward to welcoming you back for more memorable experiences! Best, The Management Team
Cet avis est-il utile ?
D
Denese
Chicago
3 avis
3.0
3 avis
Y est allé·e le 5 octobre 2024
1. Global 3
2. Plats 4
3. Service 4
4. Atmosphère 3
We're 40+ yrs patrons of Behihana's, later joined Open Table & earned enough points mostly from using Benihana, only to find they don't even redeem the very rewards earned by using them. Last nights Bday dinner presentation fell short, they were busy, most seats not wiped off, no rice heart, no food in hat,no egg rolling. 4 of our guests will not return, & I'm done with Open Table and disappointed in Benihana
Benihana - Lombard, ILA répondu le 7 octobre 2024
Hello Denese! We are truly sorry to hear about your recent experience at Benihana - Lombard, IL. It's disappointing to know that we didn't meet your expectations on your special day, especially with the attention to detail that we pride ourselves on. We understand how important the experience is and we apologize for falling short. We're taking your feedback seriously and will work on improving our service. We hope you'll reconsider and give us another chance to provide you with the exceptional dining experience that you've come to expect from us. Best regards, The Management Team
Cet avis est-il utile ?
L
Leanne
Chicago
73 avis
4.0
73 avis
Y est allé·e le 5 octobre 2024
1. Global 4
2. Plats 4
3. Service 2
4. Atmosphère 3
We have dined at Benihana multiple times over the last 20 + years. You expect the cooks/chef's to do some interesting food and utensils tricks. We did not get the fried rice pumping heart. He did not throw shrimp around the table, We had a guest with us that it was her first time. Plus our server was not very attentive. We all needed water refills. And our new person drained her lemonade and it took two requests to get a refill. Plus the dining room was very warm.
Cet avis est-il utile ?
A
Andrea J
Chicago
1 avis
1.0
1 avis
Y est allé·e le 2 octobre 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
David does a great job cooking the food, it’s always so well seasoned and cooked! Thank you David!!!
Benihana - Lombard, ILA répondu le 4 octobre 2024
Dear Andrea! Thanks for the review! We're thrilled to hear that you enjoyed your meal and found the flavors well-seasoned and cooked. We always strive to provide our guests with the best dining experience possible. We're sorry to hear that our service didn't meet your expectations, we appreciate your feedback and will certainly work on improving this aspect. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We look forward to serving you again soon!
Cet avis est-il utile ?

FAQ

Benihana - Lombard, IL propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Lombard, IL est noté 4,3 étoiles par 3779 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

18 oct. 2024

19:00

Réservé 57 fois aujourd'hui

Commande en livraison ou à emporter

747 E Butterfield Rd, 60148 Lombard, IL

Salles

Informations supplémentaires

Rue transversale
Meyers
Quartier
Lombard
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Free parking for Benihana guests
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(630) 571-4440
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Lombard, IL

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 3 779 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Lombard, IL propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Lombard, IL ?

Benihana - Lombard, IL accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires