Benihana - Lombard, IL

4.2

4,2

3789 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

9 nov. 2024

19:00

Réservé 98 fois aujourd'hui

Idéal pour les groupes
Adapté aux occasions spéciales
Animé

Bienvenue au Benihana, là où vous pouvez vivre une expérience culinaire pas comme les autres! Installés autour d'une table commune, vous découvrirez tous les secrets du chef alors qu'il vous livrera ses astuces sur l'art ancien du teppanyaki (cuisson des aliments sur plaque chauffante). Vous en aurez plein la vue! Il vous restera à faire votre choix parmi la diversité des mets proposés (boeuf, poulet ou fruits de mer). Vous pourrez également déguster des sushis préparés par un chef talentueux. Vous cherchez un endroit pour vous détendre? Prenez place au bar spacieux et profitez de l'un des cocktails ou des apéritifs. Les salles à manger privées sont parfaites pour des fêtes privées, des réunions d'entreprise ou de grandes célébrations d'anniversaire. Donnez un coup de fil pour obtenir plus de détails ou pour réserver l'une des salles à manger privées au Benihana Lombard. À noter: le restaurant est fermé entre le dîner et le souper, de 14h30 à 17h, du lundi au jeudi. Il rouvre pour le souper et le «happy hour» à 17h.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(630) 571-4440
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
747 E Butterfield Rd, 60148 Lombard, IL
Quartier
Lombard
Rue transversale
Meyers
Parking details
Free parking for Benihana guests
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 3 789 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.2

4,2 d'après les évaluations récentes

4,4Plats
4,2Service
4,1Atmosphère
3,8Rapport qualité-prix

Bruit • Modéré

3 789 avis

j
john
Chicago
4 avis
4.0
4 avis
Y est allé·e le il y a 7 jours
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 3
Waited nearly an hour to be seated for an 8pm reservation for my daughter’s 13 bday dinner. Good was ok and service was good but the late start turned into an even later dinner than expected.
Benihana - Lombard, ILA répondu il y a 5 jours
Thanks for the review, John! We're sorry to hear about your recent experience at Benihana - Lombard. It's disappointing to know that you had to wait for an hour despite having a reservation, especially on a special occasion like your daughter's 13th birthday. We understand how frustrating that can be and we sincerely apologize for the delay. We're glad to hear that you found our service satisfactory, but we're sorry that other aspects fell short of your expectations. Your feedback is valuable to us and we'll certainly use it to improve our service. We hope you'll give us another chance to make your next visit a more pleasant one.
Cet avis est-il utile ?
M
M
Chicago
1 avis
1.0
1 avis
Y est allé·e le il y a 7 jours
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 3
Waited 40 minutes to be seated despite having a reservation. Multiple groups of people got seated before us, front desk ladies ignoring us. When we finally decided to go ask about wait time, they magically had a table ready as if they were making us wait on purpose. Super overhyped, food not that great
Benihana - Lombard, ILA répondu il y a 5 jours
Dear Guest! Thanks for the review. We're sorry to hear about your experience. We strive to provide a seamless service and it's clear we fell short this time. We apologize for the wait and the mix-up with your reservation. We're also sorry to hear that you found our food not up to your taste. We value your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Sincerely, The Management Team
Cet avis est-il utile ?
T
Tasha
Chicago
1 avis
1.0
1 avis
Y est allé·e le 26 octobre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
I celebrated my 50th birthday here with my family of 5. The food had no flavor and highly over priced for the small portion size. The chef had to go get more rice that caused the zucchini was mushy. My daughter had sever abdomen pain after eating. Everything was rushed we spend over $250 for a worst experience here. Never will I recommend this place. I felt so bad on my birthday after the bad experience and service here. Never again…Very disappointed!!!!
Benihana - Lombard, ILA répondu le 27 octobre 2024
Dear Tasha! Thanks for the feedback. We're truly sorry to hear about your disappointing experience at our Benihana - Lombard location. It's disheartening to know that we didn't meet your expectations, especially on such a special occasion. We take your concerns about the food and service very seriously and we're sorry for any discomfort caused to you and your daughter. We strive to provide a memorable dining experience and it's clear we fell short during your visit. We appreciate your honesty and we're committed to improving. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future.
Cet avis est-il utile ?
C
Connie
Minneapolis
16 avis
4.0
16 avis
Y est allé·e le 25 octobre 2024
1. Global 4
2. Plats 4
3. Service 4
4. Atmosphère 4
We've been going to Benihanas for many years for special occasions, the food & service are consistently good, but the prices are extremely high. The kids meals were $24-27!!!
Benihana - Lombard, ILA répondu le 27 octobre 2024
Dear Connie! Thanks for the review! We're thrilled to hear that you've been enjoying our food and service, and we appreciate your loyalty over the years. We understand your concern about the prices and we're always looking for ways to improve. We hope to welcome you back to Benihana - Lombard soon for another special occasion.
Cet avis est-il utile ?
N
Nicole
Chicago
1 avis
3.0
1 avis
Y est allé·e le 25 octobre 2024
1. Global 3
2. Plats 5
3. Service 2
4. Atmosphère 2
Disappointed that appetizer and drinks came during main course.
Benihana - Lombard, ILA répondu le 27 octobre 2024
Dear Nicole! Thanks for visiting us at Benihana - Lombard. We're sorry to hear that your experience didn't meet your expectations. We appreciate your feedback on the appetizer and drinks timing, as it helps us to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're glad you enjoyed the food and we hope to have the chance to serve you better in the future.
Cet avis est-il utile ?
CR
CarinaR
Chicago
4 avis
1.0
4 avis
Y est allé·e le 24 octobre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
It was horrible we’ve never had an experience here like that before my husband is hard working and the waitress denied my husband an order of noodles because she said he was a big boy and didn’t need any more food she kept snatching the plates away! Then over charged us for the bill when we had already asked for our meals when looking over the bill I was being charged for several things I did not order usually I always have left overs this time the cook was stingy with food we didn’t even get a good portion! Very disappointed !!!
Benihana - Lombard, ILA répondu le 27 octobre 2024
Hello Carina! We're truly sorry to hear about your recent experience at Benihana - Lombard. We always aim to deliver a great experience, and we regret that we missed the mark this time. We understand your disappointment with the billing and the food portions. Your feedback is invaluable, and we assure you that we will address these issues. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to provide you with the service you deserve. Best regards, The Management Team
Cet avis est-il utile ?
D
Dina
Chicago
8 avis
5.0
8 avis
Y est allé·e le 21 octobre 2024
1. Global 5
2. Plats 4
3. Service 5
4. Atmosphère 4
Service was stellar but the chicken was overcooked. Not enough vegetarian options.
Benihana - Lombard, ILA répondu le 23 octobre 2024
Dear Dina! Thank you for your feedback and for rating us highly! We're thrilled to hear that you enjoyed our service. However, we're sorry to hear that the chicken didn't meet your expectations. We always strive to provide our guests with the best food and value, and we'll definitely take your comments into consideration as we continually work to improve. We hope to have the opportunity to serve you again soon. Best, The Management Team at Benihana - Lombard
Cet avis est-il utile ?
M
Michael
Chicago
1 avis
4.0
1 avis
Y est allé·e le 19 octobre 2024
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 4
Everything was great, the chef, the food, the service. However, I was disappointed that we went for my birthday and we didn’t get a birthday photo, like every other birthday. No mention of it at all. No one even asked to take our photo with our phone and it was too crazy to find someone to do it.
Benihana - Lombard, ILA répondu le 22 octobre 2024
Dear Michael! Thanks for the feedback! We're glad to hear that you enjoyed the food and service at Benihana - Lombard. We regret to hear about the absence of a birthday photo. It's our pleasure to make every occasion memorable and we'll certainly take note of your feedback for future celebrations. We appreciate your understanding and hope to see you again soon.
Cet avis est-il utile ?
M
Mary
Chicago
1 avis
4.0
1 avis
Y est allé·e le 19 octobre 2024
1. Global 4
2. Plats 4
3. Service 5
4. Atmosphère 4
Food was good as always. Restaurant was packed with several birthdays, so people were enjoying their dinner. Wait staff kept our drinks topped off.
Benihana - Lombard, ILA répondu le 22 octobre 2024
Dear Mary! Thank you for choosing to celebrate your birthday at Benihana - Lombard. We're thrilled to hear that you enjoyed your food. We apologize if the restaurant was crowded, and we're glad our wait staff could accommodate your needs. Your feedback is appreciated and we'll strive to improve our service during busy periods. We hope to see you again soon.
Cet avis est-il utile ?
K
Kathy
Chicago
1 avis
3.0
1 avis
Y est allé·e le 18 octobre 2024
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 4
We went at 11 am and there was no one else sitting by the sushi bar- very slow. The waitress was pleasant but brought us the bill without asking if we wanted anything else, even after clearing the table of sauces before I was finished eating and gave back the ginger sauce only after I asked for it! The food was good, but the $17 pumpkin drink did not taste like pumpkin and came with an orange on it? Very pricy meal and drinks!
Benihana - Lombard, ILA répondu le 22 octobre 2024
Dear Kathy! We appreciate you taking the time to share your experience at Benihana - Lombard. We apologize for the inconvenience you faced regarding the service and the pricing of our dishes. We're glad to hear that you enjoyed the food, but we understand that we didn't meet your expectations in other areas. We will certainly address these issues with our team to ensure better service in the future. Poor!! Location is terrible ! We hope to serve you again and provide a more enjoyable dining experience.
Cet avis est-il utile ?

FAQ

Benihana - Lombard, IL propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Lombard, IL est noté 4,2 étoiles par 3789 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

9 nov. 2024

19:00

Réservé 98 fois aujourd'hui

Commande en livraison ou à emporter

747 E Butterfield Rd, 60148 Lombard, IL

Salles

Informations supplémentaires

Rue transversale
Meyers
Quartier
Lombard
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Free parking for Benihana guests
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(630) 571-4440
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Lombard, IL

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 3 789 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Lombard, IL propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Lombard, IL ?

Benihana - Lombard, IL accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires