Benihana - Indianapolis, IN

4.1

4,1

3112 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

25 déc. 2024

19:00

Réservé 45 fois aujourd'hui

Adapté aux occasions spéciales
Idéal pour les groupes
Adapté aux repas d'affaires

Bienvenue au Benihana pour une expérience culinaire hors du commun ! Vous serez assis en groupe à des tables communes, où votre chef personnel s'adonnera devant vous à l'art ancien du Teppanyaki. Maniant ses ustensiles avec dextérité, il élaborera devant vous ses créations culinaires, steak savoureux, poulet tendre ou fruits de mer succulents, qui ne manqueront pas de combler votre palais et de ravir vos yeux. Vous pourrez également déguster des sushi préparés par un chef talentueux et des cocktails maison. Le Benihana Indianapolis est situé sur Keystone Passage Road, juste derrière le Fashion Mall. Il propose une banzai hour, du lundi au jeudi de 17h00 à 19h00 et le vendredi de 16h00 à 19h00. Profitez de nigiris frais, de sashimis spéciaux, de makis et d'entrées chaudes ou froides. Du lundi au jeudi, le Benihana rouvre pour le souper et la banzai hour à 17h00.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(317) 846-2495
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
8830 Keystone Crossing, 46240 Indianapolis, IN
Quartier
Castleton / Keystone Crossings
Rue transversale
Sheraton Hotel
Parking details
Stationnement privé
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 3 112 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.1

4,1 d'après les évaluations récentes

4,3Plats
4Service
3,9Atmosphère
3,6Rapport qualité-prix

Bruit • Modéré

3 112 avis

R
Robert
VIP
Indiana
107 avis
3.0
107 avis
Y est allé·e il y a 1 jour
1. Global 3
2. Plats 4
3. Service 4
4. Atmosphère 1
Hot, expensive and overbooked; the place is in need of a complete renovation. We had various menu items prepared at the table by a chef. Dishes adequately prepared. While ice cream came with the meals; non offered..
Cet avis est-il utile ?
S
Susan
VIP
Dallas
8 avis
5.0
8 avis
Y est allé·e il y a 1 jour
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
We very much enjoyed our Christmas Eve dinner! Jasmine, our server, and Silvestre, our chef, were very attentive and took great care of us. Everyone ate well and no one left thirsty. Management was doing a super job "managing" the chaos of the evening. It was a pleasant experience and I know we'll be back to this location soon! Merry Christmas!
Cet avis est-il utile ?
J
Jennifer
VIP
Indiana
2 avis
3.0
2 avis
Y est allé·e le il y a 2 jours
1. Global 3
2. Plats 3
3. Service 4
4. Atmosphère 3
Haven’t been here in a long time and while our meal was OK, we probably won’t be back. There are a a lot of better options for hibachi.
Benihana - Indianapolis, INA répondu il y a 1 jour
Dear Jennifer, thank you for sharing your feedback on your recent visit to our location. We're thrilled to hear that you had a good experience. Your comment will be reviewed and taken into consideration for improvement. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
J
Josh
Indiana
3 avis
3.0
3 avis
Y est allé·e le il y a 2 jours
1. Global 3
2. Plats 2
3. Service 3
4. Atmosphère 2
Not up to standards. The restaurant was dirty, and run down. It's desperate for a cleaning, and years behind in updating. Carpets are filthy. It was busy as usual, but you can see that at least 2 exhaust hoods were not functioning properly, so it was really smoky. The griddle was not well-cleaned from prior use, and that's unsanitary. Our server was nice, and hard-working. The hibachi chef was good as well. The restaurant was under-staffed, and it did show in the wait times, but it wasn't because of lack of effort on the part of those who served our group. This issue is more of an franchisee and management issue. The place is busy constantly, and there is no reason for it to be dingy, not at the price point they have.
Benihana - Indianapolis, INA répondu il y a 1 jour
Thanks for the feedback, Josh. We're sorry to hear that your experience at Benihana - Indianapolis, IN didn't meet your expectations. We apologize for the state of our restaurant, it's not typical of our standards. We take your comments about the cleanliness, exhaust hoods, and griddle very seriously and we'll ensure that these issues are addressed. We're glad to hear that you found our server to be hardworking and that you enjoyed the hibachi chef. We'll work on improving our staffing and service to ensure better experiences in the future. We hope to have the opportunity to serve you again and provide a better experience.
Cet avis est-il utile ?
K
Kristal
Indiana
1 avis
1.0
1 avis
Y est allé·e le il y a 4 jours
1. Global 1
2. Plats 1
3. Service 2
4. Atmosphère 3
Reservation was at 6:15 and was not seated until 7:20. We were celebrating a birthday and there was no celebration from the staff of any kind. The chef was lazy on the knife work, no saki and no personality. Part of my party ordered the six course and did not get their tea or ice cream, which included the birthday girl. The shrimp was overcooked and the dishes were dirty!
Benihana - Indianapolis, INA répondu il y a 2 jours
Hi Kristal, We're sorry to hear about your experience at Benihana - Indianapolis. We understand that special occasions deserve to be celebrated in the best possible way, and we apologize if we fell short. We're disappointed to hear about the delay in seating and the lukewarm dishes. We take your feedback seriously and will use it to improve our service and food quality. We hope you'll give us another chance to make things right. Best, The Management Team
Cet avis est-il utile ?
J
Jennifer
VIP
Indiana
95 avis
5.0
95 avis
Y est allé·e le il y a 6 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Always lots of choices, excellent presentation and great service
Benihana - Indianapolis, INA répondu il y a 3 jours
Hey Jennifer, We're thrilled to hear that you enjoyed your experience at Benihana - Indianapolis! We always strive to provide excellent food and service to our guests. We're glad you found our choices impressive and our service top-notch. We appreciate your feedback and look forward to welcoming you back soon. Best, The Management Team
Cet avis est-il utile ?
L
Lori
Grand Rapids
3 avis
5.0
3 avis
Y est allé·e le 15 décembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Our waitress and bartender, Jasmine were outstanding. Our Chef, Mario, did an amazing job too.
Benihana - Indianapolis, INA répondu le 17 décembre 2024
Dear Lori! Thanks for the feedback! We're thrilled to hear that you enjoyed your dining experience at Benihana - Indianapolis. It's wonderful to know that our team's efforts stood out and that our Chef's culinary skills were up to par. We appreciate your high ratings and look forward to welcoming you back soon!
Cet avis est-il utile ?
C
Chris
Indiana
2 avis
3.0
2 avis
Y est allé·e le 15 décembre 2024
1. Global 3
2. Plats 3
3. Service 5
4. Atmosphère 5
First the good. The service once we got seated was great. (Took a while to get seated and we were the only ones there) but Chloe took good care of us The chef we had was very nice The not so good. We were told it wouldn’t be a problem to get the lunch menu on Sunday unfortunately this wasn’t the case We also have to request a full menu as they only seat you with a partial menu The food was ok except for the ginger salad dressing (which I usually love) the dressing was bitter I couldn’t even finish my salads The price was exponentially higher than the last time I was there (again couldn’t get the lunch menu at 11am) And $6 for each of us to put the rice on the grill instead of steamed was WAY over the top All in all NOT worth the money any more Your best bet is if you see a SHOGUN go there better food and MUCH better prices
Benihana - Indianapolis, INA répondu le 17 décembre 2024
Dear Chris! Thanks for the review. We're glad to hear that you enjoyed the service at Benihana - Indianapolis. We're sorry to hear about your experience with the lunch menu and the ginger salad dressing. We understand your concerns and will work on improving these aspects. We also appreciate your feedback on our food and pricing. We hope to have the chance to serve you better in the future.
Cet avis est-il utile ?
D
Dave
Indiana
1 avis
3.0
1 avis
Y est allé·e le 15 décembre 2024
1. Global 3
2. Plats 2
3. Service 4
4. Atmosphère 2
There’s better teppanyaki in Indy by far. Expensive for what you get (the chicken portions were not even half a chicken breast). Shrimp was not deveined properly and the lobster I had was way overcooked. Steak had good flavor but was prepared incorrectly for one of our party (wanted med rare, got med well… said med well on the ticket but we said med rare multiple times).
Benihana - Indianapolis, INA répondu le 16 décembre 2024
Hey, Dave! We're sorry to hear about your experience at Benihana - Indianapolis. We appreciate your feedback regarding the chicken portions and the shrimp preparation. We always strive to provide the best quality and preparation to our guests, and we're sorry to have missed the mark this time. We're glad to hear that you found our service satisfactory. Your comments will help us improve. We hope you'll give us another chance to impress you. Best, The Management Team
Cet avis est-il utile ?
B
Bruce
Indiana
14 avis
3.0
14 avis
Y est allé·e le 13 décembre 2024
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 1
We had a reservation, but it took forever to get drinks delivered to the table and our server was too forgetful. She didn’t write things down so she couldn’t remember anything. The food was good but the restaurant was too old and tired. I will not go back and do not recommend.
Benihana - Indianapolis, INA répondu le 16 décembre 2024
Hi Bruce! We appreciate your feedback. We're glad to hear that you enjoyed our food, but we're sorry to hear about your experience with the service. We always aim to provide our guests with a memorable and attentive dining experience, and we regret that we fell short in your case. We will certainly take your comments into consideration as we continuously strive to improve our services. We hope you'll give us another chance to serve you better in the future. Best regards, Benihana - Indianapolis The Management Team
Cet avis est-il utile ?

FAQ

Benihana - Indianapolis, IN propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Indianapolis, IN est noté 4,1 étoiles par 3112 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

25 déc. 2024

19:00

Réservé 45 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Indianapolis, IN

8830 Keystone Crossing, 46240 Indianapolis, IN

Salles

Informations supplémentaires

Rue transversale
Sheraton Hotel
Quartier
Castleton / Keystone Crossings
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement privé
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(317) 846-2495
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Indianapolis, IN

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 3 112 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Indianapolis, IN propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Indianapolis, IN ?

Benihana - Indianapolis, IN accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires