Benihana - Indianapolis, IN

4.2

4,2

3089 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

18 nov. 2024

19:00

Réservé 35 fois aujourd'hui

Idéal pour les groupes
Adapté aux occasions spéciales
Délicieux et bons pour les enfants

Bienvenue au Benihana pour une expérience culinaire hors du commun ! Vous serez assis en groupe à des tables communes, où votre chef personnel s'adonnera devant vous à l'art ancien du Teppanyaki. Maniant ses ustensiles avec dextérité, il élaborera devant vous ses créations culinaires, steak savoureux, poulet tendre ou fruits de mer succulents, qui ne manqueront pas de combler votre palais et de ravir vos yeux. Vous pourrez également déguster des sushi préparés par un chef talentueux et des cocktails maison. Le Benihana Indianapolis est situé sur Keystone Passage Road, juste derrière le Fashion Mall. Il propose une banzai hour, du lundi au jeudi de 17h00 à 19h00 et le vendredi de 16h00 à 19h00. Profitez de nigiris frais, de sashimis spéciaux, de makis et d'entrées chaudes ou froides. Du lundi au jeudi, le Benihana rouvre pour le souper et la banzai hour à 17h00.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(317) 846-2495
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
8830 Keystone Crossing, 46240 Indianapolis, IN
Quartier
Castleton / Keystone Crossings
Rue transversale
Sheraton Hotel
Parking details
Stationnement privé
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 3 089 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

4.2

4,2 d'après les évaluations récentes

4,3Plats
4,2Service
4Atmosphère
3,8Rapport qualité-prix

Bruit • Modéré

3 089 avis

A
Angie
Chicago
3 avis
2.0
3 avis
Y est allé·e il y a 1 jour
1. Global 2
2. Plats 3
3. Service 3
4. Atmosphère 3
Felt very overpriced. Got our order wrong a few times and then charged incorrectly. Disappointed for what we paid.
Cet avis est-il utile ?
S
Stacy
Indiana
1 avis
5.0
1 avis
Y est allé·e le il y a 3 jours
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
I absolutely love the seafood and ginger dipping sauce. I always buy a pint of the salad dressing and ginger sauce!
Benihana - Indianapolis, INA répondu il y a 1 jour
Hello Stacy! Thanks for the review! We're thrilled to hear that you enjoy our ginger dipping sauce and seafood. Your kind words about our salad dressing and ginger sauce have made our day! We're always striving to provide the best value possible, so we appreciate your feedback on this. We hope to see you again soon at Benihana - Indianapolis.
Cet avis est-il utile ?
Y
Yasmin
Chicago
1 avis
3.0
1 avis
Y est allé·e le 9 novembre 2024
1. Global 3
2. Plats 4
3. Service 1
4. Atmosphère 2
I missed my concert due to very delayed service. The waitress did not bring our drinks. The other people at the table were brought their drinks when we had already paid and were about to leave
Benihana - Indianapolis, INA répondu il y a 7 jours
Thanks for the feedback, Yasmin! We're sorry to hear about your experience at Benihana - Indianapolis. It's very disappointing to hear about the service issues you faced. We understand how frustrating it can be to miss a show due to our service, and we apologize for any inconvenience caused. We're taking your feedback seriously and will address this issue to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make your dining experience better. Thanks again for your patience.
Cet avis est-il utile ?
S
Shenaa
Indiana
1 avis
1.0
1 avis
Y est allé·e le 6 novembre 2024
1. Global 1
2. Plats 5
3. Service 1
4. Atmosphère 2
I made an 8:30pm reservation and we were not seated until 9:30pm. I had my two year old niece with me and she was getting antsy and when the server brought out drinks he gave my niece her milk last even though everyone could clearly hear her asking for milk. Just not very good customer service l, which is not my usual experience. The server wasn’t very into it and it just was a very disappointing experience.
Benihana - Indianapolis, INA répondu le 7 novembre 2024
Hey Shenaa! Thanks for the feedback. We're sorry to hear about your recent experience at Benihana - Indianapolis. It's disappointing to hear that the service didn't meet your expectations, especially with the timing of your reservation and the mix-up with the milk. We strive to provide excellent customer service and it's clear we missed the mark during your visit. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your honesty and hope you'll give us another chance to make it right. Best regards, The Management Team
Cet avis est-il utile ?
D
Dana
Indiana
3 avis
5.0
3 avis
Y est allé·e le 29 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Our chef was great. I have been coming for years he is one of best Name may have been Ronaldo anyway, good time.
Benihana - Indianapolis, INA répondu le 31 octobre 2024
Dear Dana! Thanks for the review! We're thrilled to hear that you've enjoyed your experiences at Benihana - Indianapolis. It's fantastic to know that our chef made a lasting impression on you. We appreciate your continued patronage and look forward to serving you again soon. Thanks again for your feedback!
Cet avis est-il utile ?
OT
Utilisateur d'OpenTable
Indiana
2 avis
2.0
2 avis
Y est allé·e le 25 octobre 2024
1. Global 2
2. Plats 1
3. Service 2
4. Atmosphère 2
I have not been to this location in about 10 yrs. Food quality was not good. Sushi rolls were not fresh. The location seemed a little ran down. Very disappointing.
Benihana - Indianapolis, INA répondu le 27 octobre 2024
Dear Guest! Thanks for visiting us at Benihana - Indianapolis. We're truly sorry to hear about your disappointing experience. We pride ourselves on the quality of our food and it's clear we missed the mark this time. We take your feedback seriously and will address the issues you've mentioned with our food quality and ambiance. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope we can serve you again in the future and provide a better experience.
Cet avis est-il utile ?
P
Peggy
Indiana
2 avis
5.0
2 avis
Y est allé·e le 21 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 3
We had the pleasure of being at the table alone, so the chef prepared food just for us. It was, in all honesty, one of the best meals we've ever had a Benihana. My scallops and my husband's chateaubriand were cooked to perfection. And our server was attentive and very kind.
Benihana - Indianapolis, INA répondu le 23 octobre 2024
Dear Peggy! Thanks for the review! We're thrilled to hear that you and your husband had such a wonderful experience at our Benihana - Indianapolis location. It's great to know that our team was able to create a special dining experience for you, and that the scallops and chateaubriand hit the spot! We appreciate your kind words about our service. We're always striving to improve, and your feedback is invaluable. We hope to see you again soon!
Cet avis est-il utile ?
M
Martha
Indiana
13 avis
2.0
13 avis
Y est allé·e le 20 octobre 2024
1. Global 2
2. Plats 3
3. Service 2
4. Atmosphère 2
We went for my grandson’s birthday, made reservations for 6 pm got seated at 6:15. Our Hibachi cook was a hispanic woman who spoke very little English, no show, no smile, just cooked. She over-seasoned the food with salt and pepper. Waitress never came back for refills. There were lots of birthday’s being celebrated and I asked for the to celebrate my grandson. No one ever came over and even acknowledged him. Finally we ended up sitting for 10 minutes after we were finished because the waitress never brought our bill. When we left I asked to speak to the manager, she said the hibachi cook was new and so we should give her grace because they are hard to find. She then asked who our waitress was, and said she would address the celebration not taking place. $200 for a birthday meal for 3 people , no alcohol, bad service, uncaring management , certainly will never go back or recommend to anyone else. Don’t waste your $$$$!
Benihana - Indianapolis, INA répondu le 22 octobre 2024
Dear Martha! We apologize for any inconvenience this may have caused and we thank you for taking the time to share your feedback. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.
Cet avis est-il utile ?
K
Krystal
Indiana
1 avis
3.0
1 avis
Y est allé·e le 19 octobre 2024
1. Global 3
2. Plats 3
3. Service 3
4. Atmosphère 2
It was just ok. Food was good, but the ambience wasn't great. It was loud. It needs to be updated. It also didn't feel super clean. Was not overly impressed and will not go back.
Benihana - Indianapolis, INA répondu le 22 octobre 2024
Thanks for visiting us, Krystal! We're sorry to hear that your experience at Benihana - Indianapolis didn't meet your expectations. We're always striving to provide an excellent ambiance and cleanliness for our guests, and we regret that we fell short during your visit. We appreciate your feedback and will use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll reconsider and give us another chance to provide you with a better dining experience in the future. Best, The Management Team
Cet avis est-il utile ?
N
Nick
Grand Rapids
2 avis
1.0
2 avis
Y est allé·e le 19 octobre 2024
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
We had not been to Benihana in over 10 years. Our normal hibachi place closer to home closed so we decided to go back. It was my wife’s birthday and we had our two children with us. Our reservation was at 6 and we were seated quickly. Once seated, we sat until almost 7 before we received drinks and soups/salads. It seems we did not have a dedicated server for our table. We were checked in on maybe once during the meal and then we did not see another server the rest of the meal. I ended up having to go to the host stand to ask for the tables bill and to go boxes. The food was underwhelming and my steak seemed like a very cheap cut. My kids didn’t receive their ice cream that was supposed to be included with their meal and my wife’s birthday was not even acknowledged by any staff member. I had put a note in the reservation that we were there celebrating her birthday. The other couple at our table refused to leave a tip because the experience was so horrendous, and I am kicking myself for leaving a tip at all. Benihana seems to not be what it once was and we will definitely not be returning.
Benihana - Indianapolis, INA répondu le 22 octobre 2024
Dear Nick! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Indianapolis. It's disappointing to hear that we didn't meet your expectations, especially on such a special occasion. We understand how frustrating it can be to not receive the attention you deserve, especially when it comes to your table and the food. We also apologize for the oversight with the birthday celebration. We appreciate your honesty and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll consider giving us another chance to make it right.
Cet avis est-il utile ?

FAQ

Benihana - Indianapolis, IN propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Indianapolis, IN est noté 4,2 étoiles par 3089 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

18 nov. 2024

19:00

Réservé 35 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Indianapolis, IN

8830 Keystone Crossing, 46240 Indianapolis, IN

Salles

Informations supplémentaires

Rue transversale
Sheraton Hotel
Quartier
Castleton / Keystone Crossings
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement privé
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(317) 846-2495
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Indianapolis, IN

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 3 089 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Indianapolis, IN propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Indianapolis, IN ?

Benihana - Indianapolis, IN accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires