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Benihana - Dearborn, MI, Dearborn, MI

Benihana - Dearborn, MI

3.7
3,7
4389 avis
30 $ ou moins
Japonaise

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2 personnes
19:00
Réservé 31 fois aujourd'hui
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Avec ses tables communes où vous serez assis en groupe autour d'un chef personnel maîtrisant l'art ancien du Teppanyaki, le Benihana vous permettra de profiter d'une expérience culinaire unique en son genre ! Maniant ses ustensiles avec dextérité, le chef préparera sous vos yeux de délicieux steaks et d'excellents plats de poulet ou de fruits de mer, pour le plus grand plaisir de vos pupilles et papilles. Vous pouvez également déguster des sushis préparés par un talentueux maître sushi et un cocktail signature. Le Dearborn se trouve à proximité du Fairlane Plaza, à 2,5 km de la salle de spectacles Ford Community & Performing Arts Center et à 1,5 km de l'université du Michigan - Dearborn. Vous pourrez profiter d'un Happy Hour dans le bar-salon, du lundi au jeudi, de 17h00 à 19h00 et le vendredi de 16h00 à 19h00. Un service de voiturier est assuré gratuitement pour le souper tous les soirs. Des frais de service de 18 % sont facturés pour les fêtes de 8 personnes et plus.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

  • Atmosphère
    Décontracté
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Numéro de téléphone
    (313) 593-3200
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Tenue de VIlle
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Quartier
    Dearborn
  • Rue transversale
    Southfield Freeway
  • Parking details
    Private Lot <br />
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 4 389 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.7
3,7 d'après les évaluations récentes
  • 4Plats
  • 3,8Service
  • 3,5Atmosphère
  • 3,4Rapport qualité-prix

BruitModéré

4 389 avis
  1. Shanyah

    Detroit

    2 avis

    5.0

    2 avis

    Y est allé·e le il y a 4 jours

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    We just enjoyed the chef Antonio and our waitress so much and our food was amazing like always.
    Benihana - Dearborn, MIA répondu il y a 2 jours
    Dear Shanyah! We're absolutely delighted to hear that you had such a wonderful experience at Benihana - Dearborn! It's wonderful to know that our chef Antonio and service made your visit extra special. We're thrilled that you enjoyed your meal and found it to be of great value. We look forward to serving you again soon. Best regards, The Management Team

    Cet avis est-il utile ?

  2. TashaT

    Los Angeles

    14 avis

    1.0

    14 avis

    Y est allé·e le il y a 6 jours

    1. Global 1
    2. Plats 2
    3. Service 1
    4. Atmosphère 2
    When we arrived for our reservation we had to wait about 10 minutes before someone came to the front to seat us. The server in the back saw us and looked at us several times but never acknowledged us or apologize for the wait. When we finally sat down, the same server that didn’t acknowledge us as we waited was our server. She was very unprofessional. She sat down at the table to take our order. When the first portion of the meal was delivered the soup was cold. She didn’t come back for a long time for me to say anything. Our chef did not do the traditional dining experience things you expect at a Benihana’s. No engagement with us at all. He cooked in silence. All the chefs that day cooked in silence. It was very strange.We had to ask for the sauces that went with our meals and when we got them he only gave to one person and we had to ask again. At the end of our meal we were supposed to get our desert. The waitress never gave into us and when we asked for it to go, she packed all of the sherbet in one container when we were 3 different people with 3 different checks and locations. The experience was very disappointing. The staff as a whole acted as if they didn’t want to be there and they treated the customers the same way.
    Benihana - Dearborn, MIA répondu il y a 4 jours
    Thanks for the feedback, Tasha! We're truly sorry to hear about your experience at Benihana - Dearborn. It's clear that we didn't meet your expectations, and for that, we apologize. We strive to provide a memorable dining experience and it's clear we fell short during your visit. We're also sorry to hear about the issues with your meal and the service you received. We take all feedback seriously and will use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best regards, Benihana - Dearborn, MI Management Team

    Cet avis est-il utile ?

  3. Maya

    Detroit

    2 avis

    2.0

    2 avis

    Y est allé·e le il y a 7 jours

    1. Global 2
    2. Plats 1
    3. Service 3
    4. Atmosphère 3
    The chef overcooked our steak…. Ordered medium and it was well done. Burned the onions and zucchini and served it LAST. Ran out of food to serve a table of 8 (rice and veggies). Chef was nice though. I feel with more time, training and experience, he will do well. He seemed nervous but did well with the ‘tricks and entertainment’ portion of the meal. Waitress was very attentive.
    Benihana - Dearborn, MIA répondu il y a 4 jours
    Dear Maya! We're sorry to hear about your experience at Benihana - Dearborn. We take pride in our food and service, and it's disappointing to hear that we didn't meet your expectations. We also apologize for the wait time and the inconvenience. We're glad to hear that you found our chef to be nice and enjoyed the entertainment portion of your meal. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your feedback and will use it to improve our service. Best, The Management Team

    Cet avis est-il utile ?

  4. Monisha

    Las Vegas

    1 avis

    5.0

    1 avis

    Y est allé·e le il y a 7 jours

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    We felt welcomed once we walked in. This is our second time at the locating dining in and the service is always great. We enjoyed our waitress and cook. The food was amazing as well.
    Benihana - Dearborn, MIA répondu il y a 4 jours
    Hello, Monisha! We're so glad to hear that you had a great experience at Benihana - Dearborn. It's wonderful to know that you felt welcomed upon arrival and that our service left a positive impression. We're thrilled that you enjoyed your waitress and cook and that you found the food amazing. We strive to provide our guests with an unforgettable dining experience, and your kind words truly mean a lot to us. We look forward to welcoming you back soon!

    Cet avis est-il utile ?

  5. Kelli

    Alabama

    2 avis

    5.0

    2 avis

    Y est allé·e le 8 octobre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 4
    Chef Antonio is the best there. Food was cooked and seasoned to perfection.
    Benihana - Dearborn, MIA répondu il y a 7 jours
    Dear Kelli! Thanks for the review! We're thrilled to hear that you enjoyed your dining experience with us at Benihana - Dearborn. It's wonderful to know that our chefs' skills and attention to detail brought out the best in your food. We strive to provide the best quality food to our customers and your feedback validates our efforts. We appreciate your high ratings and look forward to serving you again soon. Best regards, The Management Team

    Cet avis est-il utile ?

  6. Paula

    Detroit

    3 avis

    1.0

    3 avis

    Y est allé·e le 7 octobre 2024

    1. Global 1
    2. Plats 1
    3. Service 1
    4. Atmosphère 1
    Worst time ever at this location. Sat 30 minutes after our reservation. Was given no napkins, we didn’t get drinks for about her 20 minutes. Took another 20 to get soups and salads and our cook was awful wearing his mask we couldn’t hear a thing he said he was rude to the couple beside us when they asked why he wasn’t doing what the other cooks were doing as far as entertaining like normal. The couple was told he gets paid less then a McDonald’s worker and there were no kids at the table. Took him forever to cook the food as he was plating it he was dropping peoples steak on the table instead of the plate mostly. He was giving everyone different portions sizes of food which was making the hole table irritated. No one got refills or sauces we asked the waitress we were told the cook had the sauces. Horrible service all the way around and horrible very long experience. Won’t be back. Oh and the dress code is a joke. There were people wearing pajama pants no joke at the table across from us. The waitresses uniform was dirty and she had an attitude with everyone at our table. High prices with low class service and food. Worst experience we have ever had at a Benihana.
    Benihana - Dearborn, MIA répondu le 10 octobre 2024
    Dear Paula, thank you for sharing your feedback with us. We apologize for the issues you experienced during your visit. We will address these concerns with our team to ensure a better experience for our guests in the future. Please allow us a chance to make things right by reaching out to our team directly. You may reach us by visiting our "Contact Us" page on our website.

    Cet avis est-il utile ?

  7. Jeneine

    Tampa

    1 avis

    2.0

    1 avis

    Y est allé·e le 28 septembre 2024

    1. Global 2
    2. Plats 3
    3. Service 1
    4. Atmosphère 1
    Service was terrible, waitress came by about 30 minutes after our drinks were empty, meal came with green tea, we never received, 3 sauces for food we had to ask for and we received them in to go bowls with kids because we were all finished eating and packing up our leftovers. Our meals came with ice cream or sherbet which we were never offered. We asked for it when we were leaving then told there were out of it. We were there celebrating our son's birthday which the waitress was told and he was never recognized for.
    Benihana - Dearborn, MIA répondu le 30 septembre 2024
    Dear Jeneine! We're really sorry to hear about your experience at Benihana - Dearborn, MI. It's very concerning to hear about the issues you had with the service, the timing of the drinks and meals, and the lack of recognition for your son's birthday. We always strive to provide excellent service and it's clear we missed the mark during your visit. We appreciate your feedback and we will definitely use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best, The Management Team

    Cet avis est-il utile ?

  8. Brandyce

    Detroit

    13 avis

    VIP
    1.0

    13 avis

    Y est allé·e le 26 septembre 2024

    1. Global 1
    2. Plats 3
    3. Service 1
    4. Atmosphère 1
    I will never visit this location again. Fed up with poor service, subpar food prep, matter of fact customer service practices, and doing just enough to get by.
    Benihana - Dearborn, MIA répondu le 28 septembre 2024
    Hey Brandyce! We're truly sorry to hear about your disappointing experience at Benihana - Dearborn. We strive to provide excellent service and delicious food, and it's clear we fell short during your visit. We've taken note of your feedback and will certainly address these issues with our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to show you the service and food that we're known for. Best, The Management Team

    Cet avis est-il utile ?

  9. Mike

    Detroit

    2 avis

    4.0

    2 avis

    Y est allé·e le 25 septembre 2024

    1. Global 4
    2. Plats 5
    3. Service 5
    4. Atmosphère 3
    The outside of the building looks awful , it needs to be cleaned up bad. The food and staff are great.
    Benihana - Dearborn, MIA répondu le 28 septembre 2024
    Thanks for the feedback, Mike! We're delighted to hear that you enjoyed the food and found our staff great at Benihana - Dearborn. We appreciate your comments on our outside appearance and will certainly look into it. We strive to provide an excellent dining experience for all our guests and your feedback helps us do just that. We look forward to serving you again soon!

    Cet avis est-il utile ?

  10. Chrissy

    Detroit

    1 avis

    5.0

    1 avis

    Y est allé·e le 22 septembre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    A wonder experience at Benihana Dearborn! I will be back soon
    Benihana - Dearborn, MIA répondu le 3 octobre 2024
    Thank you for the kind words, Chrissy! We’re thrilled to hear that you enjoyed your experience. Your satisfaction is our top priority, and we hope to have the pleasure of serving you again soon

    Cet avis est-il utile ?

FAQ

Benihana - Dearborn, MI propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Dearborn, MI est noté 3,7 étoiles par 4389 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes
19:00
Réservé 31 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Dearborn, MI

18601 Hubbard Dr, 48126 Dearborn, MI

Salles

Informations supplémentaires

  • Rue transversale
    Southfield Freeway
  • Quartier
    Dearborn
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Atmosphère
    Décontracté
  • Dress code
    Tenue de VIlle
  • Parking details
    Private Lot <br />
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin
  • Numéro de téléphone
    (313) 593-3200
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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