Benihana - Columbus, OH

3.3

3,3

2784 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

27 nov. 2024

19:00

Réservé 36 fois aujourd'hui

Idéal pour les groupes
Adapté aux occasions spéciales
Délicieux et bons pour les enfants

Bienvenue au restaurant Benihaba, qui vous fera vivre une expérience culinaire hors du commun ! Installé autour d'une table commune, vous découvrirez tous les secrets du chef alors qu'il vous livrera ses astuces sur l'art ancien du teppanyaki (cuisson des aliments sur plaque chauffante). Vous en aurez plein la vue ! Il vous restera à faire votre choix parmi la diversité des savoureux mets proposés (bœuf, poulet, fruits de mer, etc.) et vous laisser éblouir par cette tradition japonaise. Vous pourrez également vous délecter de sushis préparés par un chef talentueux et vous faire plaisir avec un cocktail de spécialité. Situé dans le Lifestyle Center du Polaris Fashion Place, Benihana Columbus est l'endroit idéal pour un repas avant ou après le magasinage. Profitez de l'art ancien du teppanyaki exécuté par votre chef personnel à l'une des 18 tables teppanyaki. Vous recherchez une expérience plus intime ? L'établissement est pourvu de 4 tables semi-privées pour accueillir votre groupe. Profitez des Happy Hours dans la section bar du lundi au jeudi de 17h00 à 19h00, et le vendredi de 16h00 à 19h00.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(614) 436-3705
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
8781 Lyra Drive, 43240 Columbus, OH
Quartier
Polaris
Rue transversale
Polaris Parkway
Parking details
Stationnement privé
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 2 784 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.3

3,3 d'après les évaluations récentes

3,8Plats
3,2Service
3,2Atmosphère
2,9Rapport qualité-prix

Bruit • Modéré

2 784 avis

L
Lindsay
Colombus
9 avis
1.0
9 avis
Y est allé·e le il y a 3 jours
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
Spend your money elsewhere! We went to a birthday just six months ago and it was GREAT. Big downturn since then. The server and chef nailed all the orders but the service was slow and zero energy. You choose a steakhouse for the atmosphere! You pay a MUCH higher meal prices for the show! No show, no fun. Not a single employee smiled…except the bartender who was great. We made note of two birthdays twice in Open Table and three times to staff at the restaurant. They promised singing and desserts but didn’t deliver. The manager left halfway through our meal. There was no server, bartender, hostess or manager to ask about the singing and dessert. While the flavors were decent, the vegetable portion sizes were drastically reduced from six months ago. We won’t be back. Not the birthday experience we wanted at all.
Benihana - Columbus, OHA répondu il y a 1 jour
Thanks for the feedback, Lindsay! We're truly sorry to hear about your disappointing experience at our restaurant, Benihana - Columbus. We take your comments about service speed and atmosphere very seriously and we apologize for falling short. We're glad you enjoyed the steak and dessert flavors, but it's clear we missed the mark on other aspects, including the service and atmosphere. We're committed to improving and hope for another chance to serve you better. Best, The Management Team
Cet avis est-il utile ?
A
Aaron
Colombus
2 avis
VIP
3.0
2 avis
Y est allé·e le il y a 3 jours
1. Global 3
2. Plats 4
3. Service 2
4. Atmosphère 1
Reservations for 7:30 pm not seated until 8:10 pm. Waited 20 minutes on drinks (beer). Waited 35 minutes on one sangria. Waitress delivered soup twice instead of soup and salad. Waited 1 hour and 15 minutes on habatchi cook. restaurant and cook were dirty. Food was good, and cook was polite and fiendly.
Benihana - Columbus, OHA répondu il y a 1 jour
Thanks for the feedback, Aaron! We're sorry to hear about your experience at Benihana - Columbus. We understand that waiting can be frustrating, especially when you have a reservation. We also apologize for the delay with your drinks and the mix-up with the habatchi. We take your comments seriously and will address these issues to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We're glad to hear that you found the food good and our staff friendly. We hope to serve you again and provide a better experience.
Cet avis est-il utile ?
B
Brandon
Colombus
2 avis
1.0
2 avis
Y est allé·e le il y a 3 jours
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
My wife and I decided to make Benihana the last stop on our annual Christmas shopping date night. We have never been and thought it would be a special way to close out the night, and made reservations for that evening. When we arrived at the restaurant, they told us that they would seat us after ‘just a little wait’ - which was disconcerting since the restaurant seemed to be only at about half capacity. Although our server took our orders immediately, it was about 15 minutes before we got our drinks - then a half hour before we got soup, and a solid hour just for salads. At this point, our server mentioned that there were only two chefs and the we were ‘in line’ to have one cone to the table, and that there was a 17 top that required both of them at the same time. This meant that the 4 other tables (on our side of the restaurant) would have to wait until they had their service before the food would even be started. The evening devolved from there: - Why were we not called and told ahead of time that there was an issue? - Why did they continue seating people an hour from closing when the people that had been there for almost two hours hadn’t even been served yet? - Why did they not tell us when we were being seated that there was an issue? - Why was the waitress upset that she was the one that had to tell us there was a problem? - Why did I have to sit and listen to the manager whine about it only being his third day and that Benihana set him up for failure? - Why did my wife and I finally walk out of our service and have to end our night with fast food instead of the nice meal we had planned? Incredibly weak leadership - also the reason that they were short staffed. Outside of all of that, the restaurant was filthy. I do not remember the last time I had such a terrible time, but there isn’t enough love or money on earth to convince me to return.
Benihana - Columbus, OHA répondu il y a 2 jours
Hey, Brandon! Thanks for the feedback. We're truly sorry to hear about your experience at Benihana - Columbus. It's very disappointing to hear that your Christmas date night didn't go as planned, especially when we were only able to seat a small fraction of our guests. We understand how frustrating it must have been to wait for your service and feel apologetic about the inconvenience. We also regret any misunderstanding about the wait time. Your comments have been noted and will be addressed with our team to improve our service. We hope you'll give us another chance to make your next visit a better one.
Cet avis est-il utile ?
J
Janet
Colombus
127 avis
VIP
2.0
127 avis
Y est allé·e le il y a 4 jours
1. Global 2
2. Plats 2
3. Service 3
4. Atmosphère 2
Started dining at Benihana over thirty years agoa—-the original one and several others. This one is so not good—tried it for the fourth time. The last three times, including this one—were not great. Pretty much any other Japanese steakhouse in Columbus is better.
Benihana - Columbus, OHA répondu il y a 2 jours
Hey, Janet! We're really sorry to hear that your recent dining experience at Benihana - Columbus didn't live up to the standards you've come to expect from us. We take your feedback seriously and we'll certainly review your comments about the food and service. We're always looking for ways to improve and your feedback is invaluable to us. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you in the future. Best regards, The Management Team
Cet avis est-il utile ?
S
Sean
Colombus
1 avis
3.0
1 avis
Y est allé·e le il y a 7 jours
1. Global 3
2. Plats 5
3. Service 2
4. Atmosphère 3
Food was fantastic but the service was terrible. We waited for a chef for over 90 minutes past our reservation time.
Benihana - Columbus, OHA répondu il y a 5 jours
Hi, Sean! Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed our food but we're sorry to hear about the service you received. It's certainly not the standard we aim to provide at Benihana - Columbus. We appreciate your patience and understand the frustration it can cause, especially when you're looking forward to a meal. We're always working on improving our service and your feedback is invaluable in this process. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again and provide a better experience. Best Regards, The Management Team
Cet avis est-il utile ?
DJ
DebraJ
Colombus
2 avis
3.0
2 avis
Y est allé·e le il y a 7 jours
1. Global 3
2. Plats 4
3. Service 3
4. Atmosphère 4
The restaurant was short staffed the night we were there. That made our wait longer than normal. Food was was wonderful.
Benihana - Columbus, OHA répondu il y a 6 jours
Hello Debra! Thank you for taking the time to share your experience at Benihana - Columbus. We're glad to hear that you enjoyed our food! However, we're sorry to hear about the longer wait time you experienced due to staffing issues. We appreciate your patience and understanding. We're committed to providing the best service and we're always working to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again soon. Best regards, The Management Team
Cet avis est-il utile ?
L
Lona
Cincinnati
5 avis
2.0
5 avis
Y est allé·e le 19 novembre 2024
1. Global 2
2. Plats 2
3. Service 3
4. Atmosphère 3
Food needed more seasoning and our vegetables was burnt.
Benihana - Columbus, OHA répondu il y a 6 jours
Hello Lona! We're truly sorry to hear that your dining experience at Benihana - Columbus didn't meet your expectations. We always aim to deliver a great experience, and we regret that we missed the mark on your visit. Your feedback regarding the seasoning and vegetables is appreciated and will be taken into serious consideration. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to impress you with our culinary skills. Best, The Management Team
Cet avis est-il utile ?
A
Anthony
Colombus
1 avis
1.0
1 avis
Y est allé·e le 17 novembre 2024
1. Global 1
2. Plats 2
3. Service 1
4. Atmosphère 1
Absolutely horrendous experience. An hour to get seated with a reservation. Service was terrible. Over three hours in total
Benihana - Columbus, OHA répondu le 18 novembre 2024
Thanks for visiting us, Anthony! We're truly sorry to hear about your disappointing experience at Benihana - Columbus. It's clear that we didn't meet your expectations, and for that, we sincerely apologize. We pride ourselves on our service and it's clear we fell short during your visit. We appreciate your feedback and will use it to improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Best regards, Benihana - Columbus Management Team
Cet avis est-il utile ?
B
Brandi
Colombus
2 avis
VIP
3.0
2 avis
Y est allé·e le 10 novembre 2024
1. Global 3
2. Plats 5
3. Service 1
4. Atmosphère 4
The chef almost took my 3 year olds eye out with a knife when he was doing his cooking tricks and didn’t even apologize. It was horrific.
Benihana - Columbus, OHA répondu il y a 6 jours
Dear Brandi! Thanks for the review. We're truly sorry to hear about your experience with the chef at Benihana - Columbus. We always strive to provide a safe and enjoyable dining environment for all of our guests, and we're disappointed to hear that this wasn't the case during your visit. We take your feedback seriously and will address this with our team to ensure it doesn't happen again. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right.
Cet avis est-il utile ?
M
MonToya
Colombus
4 avis
1.0
4 avis
Y est allé·e le 10 novembre 2024
1. Global 1
2. Plats 1
3. Service 2
4. Atmosphère 1
We had reservations and had to wait over an hour past our reservation time to be seated then we had to wait over 30 minutes to get our drink order and our water order. It took over an hour for a chef to come to our table to prepare our food and the food was bland and the portions were smaller than any other Japanese restaurant we’ve ever been and double the price. The only good part about it was our server. Her name was Zoey and she was very nice and accommodating.
Benihana - Columbus, OHA répondu le 12 novembre 2024
Hi MonToya! We're truly sorry to hear about your experience at Benihana - Columbus. We understand that waiting can be frustrating and we apologize for the delay in seating and the lack of food service. We also regret that our portions and pricing did not meet your expectations. We're glad to hear that you found our server to be accommodating. We take your feedback seriously and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to have the opportunity to serve you again in the future. Best regards, The Management Team
Cet avis est-il utile ?

FAQ

Benihana - Columbus, OH propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Columbus, OH est noté 3,3 étoiles par 2784 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

27 nov. 2024

19:00

Réservé 36 fois aujourd'hui

Commande en livraison ou à emporter

8781 Lyra Drive, 43240 Columbus, OH

Salles

Informations supplémentaires

Rue transversale
Polaris Parkway
Quartier
Polaris
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement privé
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(614) 436-3705
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Columbus, OH

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Menu

Avis de 2 784 client·e·s

Évaluation globale (notes et avis)

FAQ

Benihana - Columbus, OH propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Columbus, OH ?

Benihana - Columbus, OH accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires