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Steak And Lobster Xpx - Benihana - Columbus, OH, Columbus, OH

Benihana - Columbus, OH

3.0
3
2876 avis
30 $ ou moins
Japonaise

Effectuer une réservation

2 personnes
19:00
Réservé 66 fois aujourd'hui
  • Adapté aux occasions spéciales
  • Idéal pour les groupes
  • Animé
Bienvenue au restaurant Benihaba, qui vous fera vivre une expérience culinaire hors du commun ! Installé autour d'une table commune, vous découvrirez tous les secrets du chef alors qu'il vous livrera ses astuces sur l'art ancien du teppanyaki (cuisson des aliments sur plaque chauffante). Vous en aurez plein la vue ! Il vous restera à faire votre choix parmi la diversité des savoureux mets proposés (bœuf, poulet, fruits de mer, etc.) et vous laisser éblouir par cette tradition japonaise. Vous pourrez également vous délecter de sushis préparés par un chef talentueux et vous faire plaisir avec un cocktail de spécialité. Situé dans le Lifestyle Center du Polaris Fashion Place, Benihana Columbus est l'endroit idéal pour un repas avant ou après le magasinage. Profitez de l'art ancien du teppanyaki exécuté par votre chef personnel à l'une des 18 tables teppanyaki. Vous recherchez une expérience plus intime ? L'établissement est pourvu de 4 tables semi-privées pour accueillir votre groupe. Profitez des Happy Hours dans la section bar du lundi au jeudi de 17h00 à 19h00, et le vendredi de 16h00 à 19h00.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

  • Atmosphère
    Décontracté
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Numéro de téléphone
    (614) 436-3705
  • Site internet
    https://www.benihana.com/
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Tenue de VIlle
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Endroit
    8781 Lyra Drive, 43240 Columbus, OH
  • Quartier
    Polaris
  • Rue transversale
    Polaris Parkway
  • Parking details
    Stationnement privé
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Offres

  • $39 TASTE OF BENIHANA

    Plusieurs dates disponibles
    dim. - jeu. - 11:00 - 15:00, 15:00 - 22:00,ven. - sam. - 11:00 - 15:00, 15:00 - 23:00
    Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi,  homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included.

    $39 TASTE OF BENIHANA photo

  • WAGYU OF THE WORLD MENU

    Plusieurs dates disponibles
    dim. - jeu. - 11:00 - 15:00, 15:00 - 22:00,ven. - sam. - 11:00 - 15:00, 15:00 - 23:00
    Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more.  Ask your server for more details. Reserve now!

    WAGYU OF THE WORLD MENU photo

Menu

Consulter le menu sur le site internet du restaurant

Avis de 2 876 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.0
3 d'après les évaluations récentes
  • 3,8Plats
  • 2,9Service
  • 3,1Atmosphère
  • 2,8Rapport qualité-prix

Bruit • Modéré

Apprécié pour

  • Colombus

    Délicieux et bons pour les enfants

  • Colombus

    Idéal pour les groupes

  • Columbus

    Délicieux et bons pour les enfants

  • Columbus

    Idéal pour les groupes

2 876 avis

  1. Utilisateur d'OpenTable

    Jacksonville

    1 avis

    1.0

    1 avis

    Y est allé·e il y a 1 jour

    1. Global 1
    2. Plats 5
    3. Service 1
    4. Atmosphère 1
    The food and the chef were not the problem. The issue here is communication and waitstaff. I must have told our waitress 4 times I was allergic to mushrooms. She sat a bowl of soup with mushrooms in front of me. She forgot our table numerous times, at one point even admitting it. Our dinner was over 3 hours long. Whole tables that came in after us, were seated, served , and left before we even got to our main meal. And it wasn’t just her. The table next to us had the same issue with allergies. They told their server they were allergic to shrimp- so the chef proceeds to cook this man’s meal alongside shrimp…smh. The manager was less than helpful. When we started to have issues I said something about how the server said she would get me a different bowl of soup without mushrooms and never came back . The managers response? Never once did she apologize. She told me how busy they were tonight and that to get a soup without mushrooms would take some time, and again they were busy. There are so many more things that made this a terrible experience , too many to list. She only refilled drinks 1 time (after promising over and over to do so) . She forgot who ordered what and had to come back multiple times to figure out the check. She brought items no one asked for and seemed confused as to who did. It goes on and on. I couldn’t get out of there fast enough.

    Cet avis est-il utile ?

  2. Utilisateur d'OpenTable

    VIP

    Colombus

    5 avis

    5.0

    5 avis

    Y est allé·e il y a 1 jour

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Awesome experience for my Husbands Birthday. We had Rocky as our cook and he was excellent. The manager came to our table and was extremely nice.
    Benihana - Columbus, OHA répondu aujourd'hui
    Dear Guest! Thanks for visiting us at Benihana - Columbus, OH! We're thrilled to hear that you and your husband had an awesome experience celebrating his birthday with us. It's great to know that you enjoyed our food and service. We appreciate your feedback and look forward to serving you again soon. Thank you for choosing us for such a special occasion!

    Cet avis est-il utile ?

  3. Larry

    VIP

    Colombus

    73 avis

    4.0

    73 avis

    Y est allé·e le il y a 4 jours

    1. Global 4
    2. Plats 4
    3. Service 5
    4. Atmosphère 4
    Jeremy was a great server. Enjoyed our food look forward to going back
    Benihana - Columbus, OHA répondu il y a 3 jours
    Thanks for the review, Larry! We're thrilled to hear that you had a positive experience with our service at Benihana - Columbus, OH. It's wonderful to know that you enjoyed our food and found our team to be great. We're always striving to provide the best service and food to our valued guests like you. We look forward to welcoming you back soon. Thanks again!

    Cet avis est-il utile ?

  4. Jim

    Colombus

    1 avis

    1.0

    1 avis

    Y est allé·e le il y a 7 jours

    1. Global 1
    2. Plats 3
    3. Service 1
    4. Atmosphère 1
    At 6:15pm on Fri 2/21/25, we made a reservation for 4 at 7:30. Someone from the restaurant called me a few minutes later and said they were full for that time and the system shouldn’t have let me book. They asked if we could move the reservation to 8:30, which I agreed to. When we arrived at 8:30, we were told they were running an hour late, and asked us to come back at 9:30. We were finally seated at 9:40. It was around 10:15 before a waiter came to our table and 10:45 before drinks from the bar arrived. A chef did not come to our table until 11:10, by which point we were the last table still with patrons in the hibachi area. Despite this, we never received a single drink refill, despite most of the guests at our table being out of water for the duration of our meal. The quality of the food was good, though the portions are quite small for the price. This was exacerbated by the waiter confusing the order of some of the guests who wanted chicken fried rice with their meals. The chef asked the waiter to bring 2 additional chicken servings to correct this, but when they never arrived, he ended up dividing the chicken from everyone else’s entrees into smaller portions. We never received some of the courses included with our meals. Green tea and ice cream were never offered to us. We paid for 2 kids meals, but our kids never got vegetables or shrimp appetizer as specified on the menu. We only got their ice cream after asking for a 3rd time on our way out the door. $29 is a lot for a kids meal with a couple chicken tenders and side of noodles and no drink included. The manager took 20% of our bill after my wife complained about the wait, but that was before we were missing food we paid for. The manager said the whole thing is corporate’s fault for making them accept too many reservations despite how far behind they get. She said nothing will be done about this, and it’s the same every weekend. This, more than anything, ensured we will never be going back.
    Benihana - Columbus, OHA répondu il y a 3 jours
    Thanks for the review, Jim. We're truly sorry to hear about your experience at Benihana - Columbus, OH. We strive to provide excellent service and delicious food, and we regret that we fell short during your visit. We take your feedback about the service, food quality, and portion sizes very seriously and will address these issues with our team. We're also sorry for the confusion with your order, and we'll make sure to train our team on this. We hope you'll give us another chance to make it right.

    Cet avis est-il utile ?

  5. Stacy

    Fort Lauderdale

    1 avis

    1.0

    1 avis

    Y est allé·e le il y a 7 jours

    1. Global 1
    2. Plats 5
    3. Service 1
    4. Atmosphère 1
    Beware!!! They will seat you over an hour after your reservation time! They apparently are always overbooked!!!! Horrible!!!
    Benihana - Columbus, OHA répondu il y a 6 jours
    Thanks for the review, Stacy! We're sorry to hear about your experience. It's disappointing to know that you were waited over an hour after your reservation, and that we were overbooked. We strive to provide excellent service and it's clear we fell short in your case. We're glad to hear that you enjoyed the food. We hope to serve you again and provide a better experience.

    Cet avis est-il utile ?

  6. Utilisateur d'OpenTable

    Los Angeles

    1 avis

    1.0

    1 avis

    Y est allé·e le 22 février 2025

    1. Global 1
    2. Plats 4
    3. Service 1
    4. Atmosphère 3
    We sent our son and a group of friends for his birthday, he's at OSU from California. With a :45 PM reservation they were sat after 8:00. I had to call from CA to speak to a manager and was informed that it wasn't their fault, they were backed up over 1.5 hours. She got them a chef, finally who they said was great and the food was good. The waitress was rude and snarky the entire meal, which somewhat ruined it for them. Would never return to that location. CA has always been great experiences in Newport Beach, Encino,...
    Benihana - Columbus, OHA répondu aujourd'hui
    Dear Guest! We're sorry to hear about your experience at our Benihana - Columbus, OH location. We understand that waiting can be frustrating, especially when you have a special occasion like your son's birthday. We apologize for the long wait and the behavior of our staff. We're glad that you enjoyed the food, but we understand that the overall experience was less than satisfactory. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make it right in the future. Best Regards, The Management Team

    Cet avis est-il utile ?

  7. Todd

    Pittsburgh

    2 avis

    1.0

    2 avis

    Y est allé·e le 22 février 2025

    1. Global 1
    2. Plats 1
    3. Service 2
    4. Atmosphère 1
    Restaurant was overbooked. Took over an hour to be seated even though we had a reservation. Food was over seasoned. Due to overbooking atmosphere was subpar
    Benihana - Columbus, OHA répondu il y a 6 jours
    Hey Todd, We're really sorry to hear about your experience at Benihana - Columbus, OH. We understand how frustrating it can be to wait longer than expected, especially when you've made a reservation. We also take great pride in our food and it's disheartening to hear that it didn't meet your expectations. We appreciate your feedback and will definitely use it to improve our service and food quality. We hope you'll give us another chance to make it right and provide a better dining experience. Best, The Management Team

    Cet avis est-il utile ?

  8. Utilisateur d'OpenTable

    Colombus

    1 avis

    1.0

    1 avis

    Y est allé·e le 22 février 2025

    1. Global 1
    2. Plats 5
    3. Service 1
    4. Atmosphère 3
    We were seated 2 hours after our reservation and it was another hour before we had food. Our reservation was at 6:30 and we didn’t eat until 9:30.
    Benihana - Columbus, OHA répondu il y a 6 jours
    Dear Guest, We're truly sorry to hear about your recent experience at Benihana - Columbus, OH. It's clear that we fell short of our service commitments, especially given the extended wait times you experienced. We understand how frustrating this can be and we're truly sorry for any inconvenience. We appreciate your patience and understanding, and we're committed to making improvements. We hope you'll give us another chance to provide you with the quality of service you expect and deserve. Best Regards, The Management Team

    Cet avis est-il utile ?

  9. sarah

    VIP

    Colombus

    8 avis

    1.0

    8 avis

    Y est allé·e le 22 février 2025

    1. Global 1
    2. Plats 2
    3. Service 1
    4. Atmosphère 1
    This was the worst experience we have ever had there, and needless to say we won’t be back. It is very expensive to have the issues that they were having. They were running an hour behind reservations, and the hostess was so rude. The way that she spoke to some of the customers was appalling. I understand that it wasn’t her fault but unfortunately that was the job that you had and needed to take it on. She also mentioned that it happens every weekend…so obviously management needs to do something. Our chef was very impersonal and that was very disappointing for the children that waited so long. The waitress was so overwhelmed and couldn’t keep up with helping the tables.
    Benihana - Columbus, OHA répondu il y a 6 jours
    Thanks for the review, Sarah. We're truly sorry to hear about your recent experience at Benihana - Columbus, OH. We apologize for the delay in your reservation and the service you received. We understand how this could have affected your overall dining experience. We also regret the perceived lack of professionalism from our chef. Your feedback is valuable to us and we assure you that we will use this as an opportunity to improve. We hope you'll reconsider and give us another chance to provide a better dining experience.

    Cet avis est-il utile ?

  10. Brittany

    Colombus

    1 avis

    1.0

    1 avis

    Y est allé·e le 21 février 2025

    1. Global 1
    2. Plats 3
    3. Service 2
    4. Atmosphère 3
    Service was incredibly slow. Our reservation was at 6:30pm and our griller didn’t start making our food until almost 8. It was not my best hibachi experience.
    Benihana - Columbus, OHA répondu le 22 février 2025
    Dear Brittany! Thank you for your feedback. We sincerely apologize for the delay in service during your visit. We strive to provide an excellent hibachi experience, and it’s disappointing to hear that we fell short. Your comments will be shared with our team to ensure we improve efficiency while maintaining the quality of our food and service. We truly appreciate your patience and would love the opportunity to make it up to you. Please feel free to reach out to us directly so we can address your concerns. Thank you for dining with us, and we hope to welcome you back for a better experience!

    Cet avis est-il utile ?

FAQ

Benihana - Columbus, OH propose un service de livraison en partenariat avec Postmates et Uber Eats.

Le restaurant Benihana - Columbus, OH est noté 3 étoiles par 2876 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes
19:00
Réservé 66 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Columbus, OH

8781 Lyra Drive, 43240 Columbus, OH

Salles

Informations supplémentaires

  • Rue transversale
    Polaris Parkway
  • Quartier
    Polaris
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Atmosphère
    Décontracté
  • Dress code
    Tenue de VIlle
  • Parking details
    Stationnement privé
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin
  • Site internet
    https://www.benihana.com/
  • Numéro de téléphone
    (614) 436-3705
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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