Benihana - Cleveland, OH

3.9

3,9

1894 avis

30 $ ou moins

Japonaise

Effectuer une réservation

2 personnes

5 nov. 2024

19:00

Réservé 14 fois aujourd'hui

Adapté aux occasions spéciales
Idéal pour les groupes
La perle du quartier

Bienvenue au Benihana: une expérience culinaire pas comme les autres! Ici, les clients sont tous rassemblés autour de la même table pour un moment de convivialité. Le chef expose son savoir-faire et livre ses astuces! Vous en aurez plein la vue! L’art ancien japonais du teppanyaki (cuisson des aliments sur plaque chauffante) n’aura plus de secrets pour vous. Il vous restera à faire votre choix parmi la diversité des mets proposés (boeuf, poulet, fruits de mer, etc.). Vous pouvez également déguster des sushis préparés par un chef talentueux et vous faire plaisir avec un cocktail de spécialité. Le Benihana de Cleveland est situé juste après le Pavilion Mall, un kilomètre et demi à l'ouest de l'autoroute 271, en face des appartements Vue. Prenez l'ascenseur jusqu'au niveau inférieur de l'immeuble à bureaux et entrez dans la salle à manger. Venez pour le dîner ou pour un souper pareil à nul autre. S'il vous plaît garder à l'esprit que le restaurant est fermé entre le dîner et le souper, c'est-à-dire de 14h30 à 17h, du lundi au jeudi. Il rouvre à 17h pour le souper et le «happy hour». Des frais de service de 18% sont ajoutés pour les groupes de huit ou plus.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Atmosphère
Décontracté
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Numéro de téléphone
(216) 464-7575
Site internet
https://www.benihana.com/
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Tenue de VIlle
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Endroit
23611 Chagrin Blvd, 44122 Cleveland, OH
Quartier
Beachwood
Rue transversale
Between Richmond & Green Road
Parking details
Stationnement privé
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Recommandé dans

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day

Avis de 1 894 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.9

3,9 d'après les évaluations récentes

4,2Plats
3,8Service
3,6Atmosphère
3,4Rapport qualité-prix

Bruit • Modéré

Apprécié pour

Cleveland / Akron / Canton
Délicieux et bons pour les enfants
Cleveland
Délicieux et bons pour les enfants

1 894 avis

L
Lulu
San Diego
1 avis
VIP
1.0
1 avis
Y est allé·e il y a 1 jour
1. Global 1
2. Plats 1
3. Service 1
4. Atmosphère 1
Terrible! We were sat at a table full of dust. When asked to speak to a manager, the kitchen manager showed up and was extremely rude and not apologetic for the condition of the table. It’s a shame that this Benihana is the only one in Cleveland.
Cet avis est-il utile ?
M
Michael
Cleveland
3 avis
3.0
3 avis
Y est allé·e le 28 octobre 2024
1. Global 3
2. Plats 5
3. Service 4
4. Atmosphère 4
It’s expensive the chef was great.. servers first table ever didn’t know that the happy hour specials didn’t include the hibachi so I got an app I wouldn’t have got but got it thinking it was on happy hour and my drink I got was 11 dollars more than expected 🙄
Benihana - Cleveland, OHA répondu il y a 6 jours
Thanks for the review, Michael!! We're glad to hear that you enjoyed the chef and our service at Benihana - Cleveland. We understand your frustration regarding the specials and the value. We strive to provide the best experience and we'll certainly look into this. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We appreciate your feedback and hope to see you again soon.
Cet avis est-il utile ?
A
Aletha
Cleveland
3 avis
4.0
3 avis
Y est allé·e le 16 octobre 2024
1. Global 4
2. Plats 5
3. Service 3
4. Atmosphère 4
Our food was great as always. Our Chef Moffat is one of the best!! We had a new server that was a little overwhelmed but remained poised and pleasant throughout, I am sure she will get better given time to get acclimated. There was a very loud intoxicated lady sitting behind us who became annoying so we decided to take our dinner home to enjoy.
Benihana - Cleveland, OHA répondu le 22 octobre 2024
Dear Aletha! Thanks for the review! We're thrilled to hear that you enjoyed your food and found our Chef Moffat to be one of the best. We're sorry to hear about the inconvenience caused by the loud and intoxicated guest. We'll certainly take your feedback into account as we strive to provide a more pleasant dining experience for all our guests. We're glad that you decided to take your dinner home and we hope to see you again soon at Benihana - Cleveland.
Cet avis est-il utile ?
E
Earlene
Cleveland
2 avis
5.0
2 avis
Y est allé·e le 14 octobre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Amazing service mgt amazing team amazing will be back
Benihana - Cleveland, OHA répondu le 16 octobre 2024
Thanks for the review, Earlene! We're overjoyed to hear that you had an amazing experience at Benihana - Cleveland. It's fantastic to know that our service, team, and value met your expectations. We can't wait to welcome you back for another amazing experience!
Cet avis est-il utile ?
A
Alicia
Cleveland
2 avis
4.0
2 avis
Y est allé·e le 14 octobre 2024
1. Global 4
2. Plats 5
3. Service 5
4. Atmosphère 3
Had to wait for about 20 minutes to be seated after reservation time but our cook and server were both very pleasant and accommodating. Our cook did her thing! Our food was seasoned well and absolutely delicious. The have gotten quite expensive over the years compared to other hibachi restaurants, but I will still return.
Benihana - Cleveland, OHA répondu le 16 octobre 2024
Hello Alicia! Thank you for taking the time to review your experience at Benihana - Cleveland. We're delighted to hear that you found our service and food to be pleasant and delicious. We understand our prices might seem high, but we assure you that we offer the best quality ingredients and top-notch service. We're always striving to provide the best dining experience for our customers. We hope to have the pleasure of serving you again in the future. Best, The Management Team
Cet avis est-il utile ?
K
Karen
Cleveland
5 avis
VIP
2.0
5 avis
Y est allé·e le 4 octobre 2024
1. Global 2
2. Plats 2
3. Service 5
4. Atmosphère 3
Chef was terrible. Overcooked all the seafood. Messed up orders. Forgot things we asked for and did not fix when we told him. Usually I love this place and give it all 5 stars but today we had to ask for the manager . Waitress was awesome
Benihana - Cleveland, OHA répondu le 7 octobre 2024
Hello Karen! We're truly sorry to hear about your recent experience at Benihana - Cleveland. It's disappointing to know that the quality of food and service did not meet your expectations. We always strive to provide our guests with the best dining experience possible, and we regret that we fell short this time. We appreciate your feedback and will certainly use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to impress you in the future. Best regards, The Management Team
Cet avis est-il utile ?
T
Teneille
Cleveland
1 avis
1.0
1 avis
Y est allé·e le 3 octobre 2024
1. Global 1
2. Plats 3
3. Service 1
4. Atmosphère 1
For the price that you're paying and the service you receive is not adding up. I had to wait hour and a half for my chef to come out I was thankful for the chef we had he was actually the I my one that looked presentable. I'm going to be honest and blunt all the chefs , but one looked filthy pants sagging underwear showing it was just a bad experience and I will never be back. I wasn't pleased at all to spend over 200 dollars and not be satisfied is insane .
Benihana - Cleveland, OHA répondu le 10 octobre 2024
Dear Teneille! We're truly sorry to hear about your recent experience at Benihana - Cleveland. We strive to provide our guests with excellent service and high-quality food, and it's clear we fell short during your visit. We appreciate your feedback and we will certainly address this issue with our team to ensure it doesn't happen again. We understand your frustration and we sincerely apologize for any inconvenience caused. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to show you the true Benihana experience. Best, The Management Team
Cet avis est-il utile ?
K
Kym
Vancouver
2 avis
3.0
2 avis
Y est allé·e le 3 octobre 2024
1. Global 3
2. Plats 3
3. Service 4
4. Atmosphère 4
Place needs a good cleaning. Staff is good. Rice was delicious. Steak too. Lobster was not.
Benihana - Cleveland, OHA répondu le 6 octobre 2024
Dear Kym! Thank you for your feedback and for rating us high in terms of service and value. We're glad to hear that you enjoyed our rice, lobster, and steak. However, we're sorry to hear that your experience with the cleanliness didn't meet your expectations. We always strive to provide the best experience for our guests, and your comments will help us improve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope to welcome you back soon for a better experience. Best, The Management Team at Benihana - Cleveland, OH
Cet avis est-il utile ?
K
Karyn
Washington
5 avis
VIP
4.0
5 avis
Y est allé·e le 23 septembre 2024
1. Global 4
2. Plats 5
3. Service 4
4. Atmosphère 3
I am a fan of Benihana and eat there in my home state. Went yesterday for birthday celebration with my family. Checked in on time however was seated almost 20 minutes later and chef arrived to start cooking 45 minutes after reservation. The restaurant was not full. Food and chef were excellent. Server was pleasant. Our only issue is the ordered cocktail was wrong 3 times and the turn around time for ordering a cocktail and receipt was much too long. Each time we ordered it took at least 15-20 minutes to receive drinks. Margaritas were very watered down-not sure if it was the bartender or the drinks sat too long and ice melted. Margaritas I ordered tasted like diluted margarita mix. So two main issues. Wait time to be seated and time chef arrived to table was prolonged. Wait time for cocktails too long and drinks watered down.
Benihana - Cleveland, OHA répondu le 25 septembre 2024
Dear Karyn! Thanks for visiting us at Benihana - Cleveland. We're thrilled to hear that you're a fan of our restaurant and that you enjoyed your experience with us. We apologize for the wait times you experienced and the cocktail mix-up. We're glad to know that our food and service met your expectations. We appreciate your feedback and will definitely use it to improve our service and beverage quality. We hope to serve you again soon for a more seamless experience.
Cet avis est-il utile ?
A
Alexandria
Cleveland
1 avis
5.0
1 avis
Y est allé·e le 15 septembre 2024
1. Global 5
2. Plats 5
3. Service 5
4. Atmosphère 5
Great can see the changes in management finally which was needed
Benihana - Cleveland, OHA répondu le 16 septembre 2024
Dear Alexandria! Thanks for visiting us at Benihana - Cleveland. We're thrilled to hear that you're enjoying the changes we've made in our management team. We're proud of our food and service and we're glad you're finding them up to the mark. We look forward to serving you again soon. Best regards, The Management Team
Cet avis est-il utile ?

FAQ

Benihana - Cleveland, OH propose un service de livraison en partenariat avec Postmates.

Le restaurant Benihana - Cleveland, OH est noté 3,9 étoiles par 1894 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes

5 nov. 2024

19:00

Réservé 14 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Cleveland, OH

23611 Chagrin Blvd, 44122 Cleveland, OH

Salles

Informations supplémentaires

Rue transversale
Between Richmond & Green Road
Quartier
Beachwood
Heures d'ouverture
lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
Prix
30 $ ou moins
Cuisine(s)
Japonaise
Atmosphère
Décontracté
Dress code
Tenue de VIlle
Parking details
Stationnement privé
Moyens de paiement
American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Renseignements supplémentaires :
Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Site internet
https://www.benihana.com/
Numéro de téléphone
(216) 464-7575
Service traiteur
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Recommandé dans

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day

Benihana - Cleveland, OH

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Recommandé dans

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day

Menu

Avis de 1 894 client·e·s

Évaluation globale (notes et avis)

Apprécié pour

FAQ

Benihana - Cleveland, OH propose-t-il un service à emporter ou de livraison via OpenTable ?

Quelle est la note attribuée au restaurant Benihana - Cleveland, OH ?

Benihana - Cleveland, OH accepte-t-il actuellement les réservations ?

Effectuer une réservation

Commande en livraison ou à emporter

Salles

Informations supplémentaires

Recommandé dans

91 Cleveland / Akron / Canton Restaurants to Love This Valentine's Day