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Steak And Lobster Xpx - Benihana - Cleveland, OH, Cleveland, OH

Benihana - Cleveland, OH

3.9
3,9
1918 avis
30 $ ou moins
Japonaise

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2 personnes
19:00
Réservé 21 fois aujourd'hui
  • Adapté aux occasions spéciales
  • Idéal pour les groupes
  • Délicieux et bons pour les enfants
Bienvenue au Benihana: une expérience culinaire pas comme les autres! Ici, les clients sont tous rassemblés autour de la même table pour un moment de convivialité. Le chef expose son savoir-faire et livre ses astuces! Vous en aurez plein la vue! L’art ancien japonais du teppanyaki (cuisson des aliments sur plaque chauffante) n’aura plus de secrets pour vous. Il vous restera à faire votre choix parmi la diversité des mets proposés (boeuf, poulet, fruits de mer, etc.). Vous pouvez également déguster des sushis préparés par un chef talentueux et vous faire plaisir avec un cocktail de spécialité. Le Benihana de Cleveland est situé juste après le Pavilion Mall, un kilomètre et demi à l'ouest de l'autoroute 271, en face des appartements Vue. Prenez l'ascenseur jusqu'au niveau inférieur de l'immeuble à bureaux et entrez dans la salle à manger. Venez pour le dîner ou pour un souper pareil à nul autre. S'il vous plaît garder à l'esprit que le restaurant est fermé entre le dîner et le souper, c'est-à-dire de 14h30 à 17h, du lundi au jeudi. Il rouvre à 17h pour le souper et le «happy hour». Des frais de service de 18% sont ajoutés pour les groupes de huit ou plus.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

  • Atmosphère
    Décontracté
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Numéro de téléphone
    (216) 464-7575
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Tenue de VIlle
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Quartier
    Beachwood
  • Rue transversale
    Between Richmond & Green Road
  • Parking details
    Stationnement privé
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Avis de 1 918 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.9
3,9 d'après les évaluations récentes
  • 4,2Plats
  • 3,8Service
  • 3,6Atmosphère
  • 3,3Rapport qualité-prix

BruitModéré

Apprécié pour

  • Cleveland / Akron / Canton

    Délicieux et bons pour les enfants

  • Cleveland

    Délicieux et bons pour les enfants

1 918 avis
  1. Ebony

    Cleveland

    1 avis

    1.0

    1 avis

    Y est allé·e il y a 1 jour

    1. Global 1
    2. Plats 1
    3. Service 1
    4. Atmosphère 1
    They have terrible customer service long wait times sorry excuse just unsatisfactory service I had reservations for 6:30 it’s now 8:36 and as can see they still haven’t started on our food yet very disappointed 

    Cet avis est-il utile ?

  2. Dawn

    Metro d'Atlanta

    4 avis

    4.0

    4 avis

    Y est allé·e le il y a 6 jours

    1. Global 4
    2. Plats 2
    3. Service 4
    4. Atmosphère 3
    Staff was very nice. Quality of food was subpar. The manager was very accommodating to make us whole. There was hair in the ice cream but I didn’t bother to mention it because I was tired and had already had issues with the meal.

    Cet avis est-il utile ?

  3. Lisa

    Cleveland

    2 avis

    1.0

    2 avis

    Y est allé·e le il y a 7 jours

    1. Global 1
    2. Plats 3
    3. Service 1
    4. Atmosphère 2
    We made a reservation for 7:15 and did not get sat till after 8. After we were sat it took an hour and half before a chef came To the table to begin to cook. There was no apologies, no offers to make the wait more enjoyable. I would think twice before returning.
    Benihana - Cleveland, OHA répondu aujourd'hui
    Thanks for the review, Lisa. We're truly sorry to hear about your experience at Benihana - Cleveland, OH. It's disappointing to know that we didn't meet your expectations in terms of service and timing. We understand how frustrating it can be to wait, especially when you've made a reservation. We're taking your feedback seriously and will address this issue with our team to ensure that it doesn't happen again. We hope to have the opportunity to serve you better in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best regards, Benihana - Cleveland, OH Management Team

    Cet avis est-il utile ?

  4. Kathy

    Cleveland

    4 avis

    3.0

    4 avis

    Y est allé·e le il y a 7 jours

    1. Global 3
    2. Plats 5
    3. Service 3
    4. Atmosphère 4
    We had a 7:00 reservation, was seated at our table at 8:20 and didn’t start cooking for another 40 minutes. Only cooked for two people of a table of eight at one time, so that last two people didn’t get their food until 9:30. Food was great but not enough cooks, so plan on being there a while in an extremely warm environment.

    Cet avis est-il utile ?

  5. Jennifer

    Cleveland

    1 avis

    2.0

    1 avis

    Y est allé·e le 31 décembre 2024

    1. Global 2
    2. Plats 5
    3. Service 3
    4. Atmosphère 1
    Scheduled reservation for 3:30pm on New Year’s Eve. Restaurant was almost empty. Our family of 4 sat at a hibachi table. Waiter arrived at the table to get drink order and the smell of weed was intense. Drinks arrived and orders were taken, no issues. Hibachi chef arrived to the table with all the correct ingredients, cooked food but barely interacted and absolutely no “show”, no fire, no interactions, no fun. Our children were expecting a fun experience which is why we chose Benihana. Price was more than average for a hibachi dinner but the food was very good. By the time we were leaving most tables were filled and every other table appeared to be having the full experience- fire, interactions, fun. We initially thought things had changed and that the chefs no longer interacted like they used to but after seeing the other tables we left very disappointed. We mentioned this to the manager on the way out and were given free appetizer cards and a gift card to come back. We do not visit this area often and I’m not sure we will be back. I was hoping to end the year with a fun family experience and unfortunately we did not.
    Benihana - Cleveland, OHA répondu aujourd'hui
    Thanks for visiting us, Jennifer. We're truly sorry to hear about your experience at Benihana - Cleveland, OH. We take pride in providing a fun and enjoyable dining experience for our guests, and we regret that we fell short this time. We apologize for the discomfort caused by the strong odor of marijuana and the lack of interaction from our hibachi chef. We also regret that you felt disappointed with the overall experience. We appreciate your feedback and will certainly use it to improve. We hope you'll consider giving us another chance to provide you with the family-friendly experience you were expecting for New Year's Eve. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website.

    Cet avis est-il utile ?

  6. Valerie

    New York

    7 avis

    5.0

    7 avis

    Y est allé·e le 31 décembre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 4
    Our favorite for Noon Years Eve! Expensive but a fun experience. I hope our chef is able to open his own restaurant this coming year per his aspirations. Good luck!

    Cet avis est-il utile ?

  7. Daryl

    Cleveland

    2 avis

    3.0

    2 avis

    Y est allé·e le 29 décembre 2024

    1. Global 3
    2. Plats 4
    3. Service 3
    4. Atmosphère 2
    The sushi was very good. But as a hibachi style steakhouse, there was zero presentation, the chef presented no-show.
    Benihana - Cleveland, OHA répondu le 31 décembre 2024
    Hey Daryl, we appreciate your feedback and are glad to hear that you enjoyed our sushi. At Benihana - Cleveland, OH, we strive to provide the best dining experience to our guests. We're sorry to hear about your experience with our hibachi steakhouse. We're always looking to improve and your feedback is invaluable in this process. We hope you'll give us another chance to impress you in the future. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Thanks again!

    Cet avis est-il utile ?

  8. Hailey

    Cleveland

    1 avis

    5.0

    1 avis

    Y est allé·e le 25 décembre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Awesome evening! Great food, great energy, great spot.

    Cet avis est-il utile ?

  9. Crystal

    Cleveland

    2 avis

    3.0

    2 avis

    Y est allé·e le 25 décembre 2024

    1. Global 3
    2. Plats 3
    3. Service 2
    4. Atmosphère 1
    Very expensive, small food portions and long wait times. After waiting an hour at the table for the cook, once food was served we were immediately brought boxes and the bill as if we were being rushed/kicked out. Won’t be going back! I’ll stick to Wasabi!
    Benihana - Cleveland, OHA répondu aujourd'hui
    Hi Crystal, we're truly sorry to hear about your experience at Benihana - Cleveland, OH. We understand that waiting times can be frustrating, especially when you're looking forward to a meal. We're also sorry to hear that you found our portion sizes small and the service rushed. We strive to provide a memorable dining experience for all our guests and we regret that we fell short during your visit. We appreciate your feedback and will definitely use it to improve our service. We hope you'll give us another chance in the future to make it right. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. Best, The Management Team

    Cet avis est-il utile ?

  10. Brian

    Cleveland

    1 avis

    5.0

    1 avis

    Y est allé·e le 25 décembre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Great Hibachi experience, especially considering it was Christmas day

    Cet avis est-il utile ?

FAQ

Benihana - Cleveland, OH propose un service de livraison en partenariat avec Postmates.

Le restaurant Benihana - Cleveland, OH est noté 3,9 étoiles par 1918 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes
19:00
Réservé 21 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Cleveland, OH

23611 Chagrin Blvd, 44122 Cleveland, OH

Salles

Informations supplémentaires

  • Rue transversale
    Between Richmond & Green Road
  • Quartier
    Beachwood
  • Heures d'ouverture
    lun.–jeu., dim. 11:00–22:00 ven., sam. 11:00–23:00
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Atmosphère
    Décontracté
  • Dress code
    Tenue de VIlle
  • Parking details
    Stationnement privé
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin
  • Numéro de téléphone
    (216) 464-7575
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
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