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Steak And Lobster Xpx - Benihana - Cleveland, OH, Cleveland, OH

Benihana - Cleveland, OH

3.8
3,8
1908 avis
30 $ ou moins
Japonaise

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2 personnes
19:00
Réservé 26 fois aujourd'hui
  • Adapté aux occasions spéciales
  • Idéal pour les groupes
  • Délicieux et bons pour les enfants
Bienvenue au Benihana: une expérience culinaire pas comme les autres! Ici, les clients sont tous rassemblés autour de la même table pour un moment de convivialité. Le chef expose son savoir-faire et livre ses astuces! Vous en aurez plein la vue! L’art ancien japonais du teppanyaki (cuisson des aliments sur plaque chauffante) n’aura plus de secrets pour vous. Il vous restera à faire votre choix parmi la diversité des mets proposés (boeuf, poulet, fruits de mer, etc.). Vous pouvez également déguster des sushis préparés par un chef talentueux et vous faire plaisir avec un cocktail de spécialité. Le Benihana de Cleveland est situé juste après le Pavilion Mall, un kilomètre et demi à l'ouest de l'autoroute 271, en face des appartements Vue. Prenez l'ascenseur jusqu'au niveau inférieur de l'immeuble à bureaux et entrez dans la salle à manger. Venez pour le dîner ou pour un souper pareil à nul autre. S'il vous plaît garder à l'esprit que le restaurant est fermé entre le dîner et le souper, c'est-à-dire de 14h30 à 17h, du lundi au jeudi. Il rouvre à 17h pour le souper et le «happy hour». Des frais de service de 18% sont ajoutés pour les groupes de huit ou plus.

Commande en livraison ou à emporter

Salles

Informations supplémentaires

  • Atmosphère
    Décontracté
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Heures d'ouverture
    lun., mar., ven.–dim. 11:00–23:00 mer., jeu. 11:00–22:00
  • Numéro de téléphone
    (216) 464-7575
  • Site internet
    https://www.benihana.com/
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Dress code
    Tenue de VIlle
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Endroit
    23611 Chagrin Blvd, 44122 Cleveland, OH
  • Quartier
    Beachwood
  • Rue transversale
    Between Richmond & Green Road
  • Parking details
    Stationnement privé
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin

Recommandé dans

Menu

Consulter le menu sur le site internet du restaurant

Avis de 1 908 client·e·s

Évaluation globale (notes et avis)

Seul·e·s les client·e·s qui ont déjà visité ce restaurant peuvent donner une note et soumettre des avis.

3.8
3,8 d'après les évaluations récentes
  • 4,2Plats
  • 3,7Service
  • 3,6Atmosphère
  • 3,3Rapport qualité-prix

Bruit • Modéré

Apprécié pour

  • Cleveland / Akron / Canton

    Délicieux et bons pour les enfants

  • Cleveland

    Délicieux et bons pour les enfants

1 908 avis

  1. John

    Pittsburgh

    1 avis

    5.0

    1 avis

    Y est allé·e il y a 1 jour

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    It was entertaining as always and food was excellent as always

    Cet avis est-il utile ?

  2. Shane

    New York

    4 avis

    2.0

    4 avis

    Y est allé·e le il y a 5 jours

    1. Global 2
    2. Plats 3
    3. Service 2
    4. Atmosphère 1
    Upon coming to be seating we sat down and there were spots of grease on plates from dripping from the exhaust vents spoke to Mitchel our water and another person if we can get something to wipe it as it would be dripping on to our plates. Four of the plates at our table were dirty and needed new ones but this wasn’t the main issue. I don’t think guest want to have foreign things dripping in their food as they eat and for us to just get something to wipe it up you act like we’re asking for to much when we aren’t even asking you to clean it up even though it’s your restaurants lack of cleaning issue. Our waiter took our orders and 20 minutes later we received our drinks. When our Chef came out Chef Ron he was going over everyone’s order and Michale completely skipped putting my husbands order and messed up two other parties order too. Chef Rom had to go and fix it and took care of everyone’s order. My husband got steamed rice and Michael just for got about it and Ron had to keep telling him about it before he actually got it. Michael kept disappearing when guest wanted refills he was no where to be found Ron had to ask someone to get us refills and then Michael appears on his phone texting behind wall. Chef Ron carried this ship and if it wasn’t for him this would be a 0 . Food was good and Ron was fun and very caring and enjoyable. Please give him a raise and thank him for us! Some people should not be In this industry and Michael seems to be one of them. Won’t be back to this location again due to the second bad experience we’ve had.
    Benihana - Cleveland, OHA répondu il y a 3 jours
    Thanks for the feedback, Shane! We're sorry to hear about your recent experience at Benihana - Cleveland. We understand the frustration caused by the issues you've mentioned, especially the missing orders and cleanliness of the restaurant. We apologize for the inconvenience caused. Your comments will be shared with our team to address and improve our service. We hope to have the opportunity to serve you again and provide a better experience.

    Cet avis est-il utile ?

  3. Carol

    Cleveland

    7 avis

    4.0

    7 avis

    Y est allé·e le il y a 6 jours

    1. Global 4
    2. Plats 5
    3. Service 5
    4. Atmosphère 4
    Our chef, Stephanie, was INCREDIBLE!!! I wish we could request her for all of our future meals at Benihana.
    Benihana - Cleveland, OHA répondu il y a 3 jours
    Hi Carol! Thank you so much for your kind words. We're thrilled to hear that you had an outstanding experience with our chef. It's always our goal to provide an unforgettable dining experience, and we're glad we hit the mark for you. We understand that your recent visit to Benihana - Cleveland didn't quite live up to the standard we strive for. We appreciate your feedback and it's something we'll certainly take into consideration as we continually work to improve our guest experience. We hope to have the opportunity to serve you again in the future and promise to strive for even greater perfection. Best regards, The Management Team

    Cet avis est-il utile ?

  4. Mark

    VIP

    Cleveland

    5 avis

    3.0

    5 avis

    Y est allé·e le 8 décembre 2024

    1. Global 3
    2. Plats 4
    3. Service 1
    4. Atmosphère 3
    We were seated at 720pm and didn’t get our first drink delivered till 8pm. We ordered at 730 and then just sat in dismay and disbelief for 30 mins waiting for waters to be delivered. No sorry or bill reduction offered. Service at this location is clearly not what customer deserve or expect
    Benihana - Cleveland, OHA répondu le 9 décembre 2024
    Hello Mark! We're truly sorry to hear about your recent experience at Benihana - Cleveland. It's clear from your feedback that we didn't meet your expectations in regard to service timing and drink delivery. We always strive to provide our guests with a smooth dining experience, and it's clear we fell short during your visit. Your feedback is invaluable to us, and we will certainly address these issues to ensure a better experience for everyone in the future. We hope you'll give us another chance to show you the service and food experience we're known for. Best Regards, The Management Team

    Cet avis est-il utile ?

  5. charles

    Cleveland

    1 avis

    1.0

    1 avis

    Y est allé·e le 4 décembre 2024

    1. Global 1
    2. Plats 1
    3. Service 1
    4. Atmosphère 1
    Too expensive for the price. And portions are not conducive to the price. Our cook was disrespectful towards our teens because they did not tip. He called them broke people.
    Benihana - Cleveland, OHA répondu le 5 décembre 2024
    Thanks for the feedback, Charles! We're truly sorry to hear about your experience at Benihana - Cleveland. We strive to provide a pleasant dining environment and high-quality food, and it seems we fell short during your visit. We appreciate your feedback regarding the portions and the service. We're always looking to improve and your input helps us do that. We hope for an opportunity to serve you better in the future.

    Cet avis est-il utile ?

  6. Lauren

    Cleveland

    1 avis

    5.0

    1 avis

    Y est allé·e le 29 novembre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 4
    Our favorite restaurant in the greater Cleveland area. This was the family’s special occasion restaurant when we were growing up and now that we are all over the country. It is a rare occasion that we can gather to go here. We were not disappointed! The food is consistently delicious. The service was top notch tonight as the restaurant was as quiet as we have ever seen it. Apparently the day after Thanksgiving is not as busy as Thanksgiving day as we were told the restaurant had 175 reservations. The chef show is the same as it has been for 30 years. It is fun for kids and adults who have never seen it. If in the area don’t miss the chance to eat here.
    Benihana - Cleveland, OHA répondu le 2 décembre 2024
    Dear Lauren, thank you for your feedback and for choosing to dine with us. We're glad to hear you enjoyed your experience. Thank you for taking the time to leave us a review, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guests.

    Cet avis est-il utile ?

  7. lashawna

    Fort Lauderdale

    1 avis

    5.0

    1 avis

    Y est allé·e le 28 novembre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 4
    We had a very entertaining dinner. Antwan, our chef was very charismatic and his food was delicious. If you request him, you won’t be disappointed.
    Benihana - Cleveland, OHA répondu le 30 novembre 2024
    Thanks for the review, Lashawna! We're thrilled to hear that you had an enjoyable dinner at Benihana - Cleveland. It's great to know that you enjoyed our charismatic chef's food and found the overall value to be good. We appreciate your feedback and look forward to welcoming you back soon!

    Cet avis est-il utile ?

  8. John

    Phoenix

    1 avis

    5.0

    1 avis

    Y est allé·e le 28 novembre 2024

    1. Global 5
    2. Plats 5
    3. Service 5
    4. Atmosphère 5
    Our cook was Rick and he was outstanding The whole staff was very friendly and the place was so clean!! Everyone was so accommodating
    Benihana - Cleveland, OHA répondu le 30 novembre 2024
    Dear John! Thanks for the feedback! We're thrilled to hear that you enjoyed your experience at Benihana - Cleveland. It's wonderful to know that our team made you feel welcome and that you appreciated the cleanliness of our restaurant. We understand that there might have been some value aspects that didn't quite meet your expectations and we sincerely apologize for that. We're always looking for ways to improve and your feedback is invaluable to us. We hope to see you again soon!

    Cet avis est-il utile ?

  9. Fiona

    Cleveland

    1 avis

    1.0

    1 avis

    Y est allé·e le 27 novembre 2024

    1. Global 1
    2. Plats 2
    3. Service 2
    4. Atmosphère 1
    I love Benihana but this was the worst. Chicken was soo salty and dry. Everything arrived backwards (meal ended with being offered sauce!). And the chef told the table to tip him directly because although the wait staff is supposed to split the tip, they never do.
    Benihana - Cleveland, OHA répondu le 30 novembre 2024
    Dear Fiona! Thanks for the feedback. We're sorry to hear that your recent visit to Benihana - Cleveland didn't meet your expectations. It's disappointing to hear that our dishes and service didn't hit the mark, especially with the chicken and the timing of the tip. We strive to provide a great dining experience, and it seems we fell short this time. We appreciate your comments and will use them to improve. We hope you'll give us another chance to impress you in the future. Best, The Management Team

    Cet avis est-il utile ?

  10. Dystiny

    Cleveland

    1 avis

    3.0

    1 avis

    Y est allé·e le 26 novembre 2024

    1. Global 3
    2. Plats 3
    3. Service 4
    4. Atmosphère 1
    The atmosphere was very plain and simple, there’s brighter lighting and practically no Devore, between 2 people and not crazy portion sizes with a drink each and an appetizer of 6 dumplings it was over 200$ including tip. Not worth the money in my opinion service was good though.
    Benihana - Cleveland, OHA répondu le 28 novembre 2024
    Hello, Dystiny! Thank you for your feedback. We're glad to hear that you found our service good, but we're sorry to hear that you found our atmosphere not as vibrant as you'd like. We strive to create a warm and inviting atmosphere for all our guests, and your comments will help us improve. We understand that our pricing and portion sizes did not meet your expectations and we sincerely apologize for that. We appreciate your feedback and will use it to improve our services. Best, The Management Team

    Cet avis est-il utile ?

FAQ

Benihana - Cleveland, OH propose un service de livraison en partenariat avec Postmates.

Le restaurant Benihana - Cleveland, OH est noté 3,8 étoiles par 1908 clients OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et le nombre de personnes sur OpenTable.

Effectuer une réservation

2 personnes
19:00
Réservé 26 fois aujourd'hui

Commande en livraison ou à emporter

Google Map pour Benihana - Cleveland, OH

23611 Chagrin Blvd, 44122 Cleveland, OH

Salles

Informations supplémentaires

  • Rue transversale
    Between Richmond & Green Road
  • Quartier
    Beachwood
  • Heures d'ouverture
    lun., mar., ven.–dim. 11:00–23:00 mer., jeu. 11:00–22:00
  • Prix
    30 $ ou moins
  • Cuisine(s)
    Japonaise
  • Atmosphère
    Décontracté
  • Dress code
    Tenue de VIlle
  • Parking details
    Stationnement privé
  • Moyens de paiement
    American Express, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
  • Renseignements supplémentaires :
    Bar complet, Bar/salon, Bière, Cocktails, Happy Hour, Livraison, Non-fumeur, Options sans gluten, Végane, Vin
  • Site internet
    https://www.benihana.com/
  • Numéro de téléphone
    (216) 464-7575
  • Service traiteur
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

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